The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 205 Reviews
100% Recommended
73% sales valuation accuracy
53% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 73.00% | 33% | £400,000 | £2,500,000 |
| Lettings | 53% | 33% | £425 | £6,600 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 26 | 12 | 82 | 29 | 4 | 16 | 3 | 0 | 20 |
Marsh & Parsons
1 The Quadrant, London, Greater London
TW9 1BP
020 8939 1770

By : 'Jeremy'
Branch : Balham & Clapham, 45 Balham Hill
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : SW11
Tenacious sums up the service I got. Sale took a long time but John-Paul remained the one constant throughout. Would ... Read Full Review

By : 'Rebecca'
Branch : Balham & Clapham, 45 Balham Hill
Services : Sales (As a Buyer)
Sold price : £555000
Would you recommend ? : Yes
Postcode : SW12
Back in 2013, John-Paul from the Balham & Clapham South office helped my parents find an ideal house when they were moving to the area. Disappointingly, the vendors pulled out at the last minute, but before John-Paul broke the bad news, he'd already worked hard to find an even better home which ... Read Full Review


By : 'Si'
Branch : Balham & Clapham, 45 Balham Hill
Services : Letting (As a Owner)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : NW4
Nichola, Georgy, Matt have been handling my rental property for 5/6 years now. They don't offer me vacuous promises gilded with company soundbites and agency jargon. Instead I am given a realistic appraisal of the current state of the market together with an honest opinion of what I must offer ... Read Full Review


By : 'A'
Branch : Balham & Clapham, 45 Balham Hill
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : No
Postcode : SW2
It all started well, Nichola Snook got my flat rented quickly and for a good rent. It was however downhill from there, that is when Marsh & Parsons stop caring and stop being fair to either the landlord or the tenants. - they charge tenants over £200 for the drafting of the contract, which ... Read Full Review
Support landlords who try to be fair. Don\'t overcharge the tenant or landlord for every little thing (contracts, gas safety, check in, check out). be professional in your contact with people, both avoiding chasing when you have been asked not to and responding when there are queries. Follow through, the obligations don\'t stop at the point of agreeing a let.


By : 'Caroline'
Branch : Battersea, 118 Northcote Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW11
Excellent service throughout the process. Charles and Tom were very professional and friendly and they found me a buyer quite quickly after I had tried two other agents with no luck. I received regular updates from both Charles and Tom and I appreciated their attentiveness and advice. I would ... Read Full Review
By : 'Clarendon'
Branch : Holland Park, 57 Norland Square
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W11
Horrific Experience. It was one of the most stressful and appalling experiences of my life. Essentially Michael Campbell-Birkett owner of the apartment intended to sell it while renting it and showing to people without my consent. I would arrive home and find my front door open and may closet ... Read Full Review
Your business and reputation is on the line when you don´t care about the practices of your landlords.
By : 'Catherine'
Branch : Battersea, 118 Northcote Road
Services : Sales (As a Buyer)
Sold price : £470000
Would you recommend ? : Yes
Postcode : SW11
As a firm, Marsh and Parsons are totally professional and their staff add the genuine personal touch - they are always on the case and no small detail is too much trouble. Great to work with and highly ... Read Full Review
By : 'SF'
Branch : Fulham, 105 Moore Park Road
Services : Letting (As a Tenant)
Rent PCM : £1344
Would you recommend ? : No
Postcode : SW6
Found damp and mould problem on the first day moved in to the privately rented flat. No information was provided during 2 minutes viewing. Not helpful negotiating withe landlord, was led to sign an aassured shorthold tenancy agreement with no break clause plus some unfair terms. Have written a ... Read Full Review
Refund all charges.Help to terminate the contract.Possibly find a new replacement accommodation
Not good value,not happy with service received

By : 'Tenant'
Branch : Clapman, 28 Old Town
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW4
I found Georgie very rude and abrupt and extremely unprofessional. I was going to use Marsh and Parsons to find a new property to rent but my experience with Georgie has discouraged me in doing ... Read Full Review
By : 'Chris'
Branch : Battersea, 118 Northcote Road
Services : Sales (As a Vendor)
Sold price : £615000
Would you recommend ? : Yes
Postcode : SW11
Just sold my flat in Battersea through Marsh and Parsons. I used three agents in the area on multiple agent contracts and Marsh and Parsons got many more viewers through the door than the other two agents and also had offers through them and none through the other two including the one I accepted ... Read Full Review
Obviously I would have liked to have paid less for a multiple agency sale but it was competitive with all other agents in the area.
By : 'Sam'
Branch : Bayswater, 26 Notting Hill Gate
Services : Letting (As a Owner)
Rent PCM : £1600
Would you recommend ? : No
Postcode : W11
They rented the property for me to an excellent tenant, under the understanding that all I wanted was a finding service only. All paperwork was handled incorrectly from the start, and they have disregarded all of my instructions regarding the terms of the agreement, renewals, payments, etc. ... Read Full Review
Listened to my requirements about the terms of the contract (e.g. Length)
By : Anna Ambrose
10 Jul 2014Dear Sam, I was surprised to see your review and disappointed to hear of your experience with M&P. As the Director of Notting Hill Lettings I would be very keen to discuss any issues you have...
By : 'Renter123'
Branch : Balham & Clapham, 45 Balham Hill
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW12
We had a terrible experience with a short let from Marsh and Parson's Balham. We had cause to complain three times in a five week period. Issues included misleading us about the likelihood that the property would return to the market, sales viewings without notice, failure to fix issues and ... Read Full Review
Deal with issues swiftly and efficiently. Not mislead clients and behave professionally.

By : 'SteveG78'
Branch : Marylebone, 94 Baker Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W1
The service from word go of dealing with Chris was beyond what I expected from any agent. He was accurate and transparent with his valuation- which was slightly more than what I was expecting, but his confidence was reassuring. Upon instruction, there was a steady stream of viewings with a ... Read Full Review
By : 'No'
Branch : Brook Green, 107 -109 Shepherds Bush Road, Brook Green
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W12
I've been renting for many years in different countries across Europe, by far this was the worse experience that I've got with a letting agent/landlord. I found the letting agency staff abusive in their response and not helpful at all. I had problems with the house from day 1: heating not ... Read Full Review

By : 'Lynda'
Branch : London, 2-6 Kensington Park Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W14
Faced with the challenging prospect of coming from Toronto, Canada and needing to find an apartment in London - Marsh & Parsons were recommended by a local friend. I now understand why. Emma Kennedy, letting agent from your Notting Hill branch was a delight. Her efficient, professional approach ... Read Full Review

By : 'Mr.'
Branch : Balham & Clapham, 45 Balham Hill
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW4
I have let my property through Nicola at Marsh and Parsons for the last 4 years…each time the service has been exemplary. I like especially that i have been able to negotiate each new tenancy with the same person throughout this period. As a result she knows my needs and requirements as to ... Read Full Review

By : 'A'
Branch : London, 2-6 Kensington Park Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W11
My best experience yet working with a lettings agent. Excellent advice, always responsive and thoroughly professional including late at night and throughout weekends. Quick results, and the most accurate valuation by far. The fees aren't the lowest but in my case they were 120% deserved, both in ... Read Full Review

By : 'nottinghill'
Branch : London, 2-6 Kensington Park Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Excellent service from Georgina. She is bright, professional, gracious, and friendly. She responded quickly and efficiently, making things happen. Highly ... Read Full Review

By : 'Hester'
Branch : Battersea, 118 Northcote Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW11
Charlie and the team worked tirelessly to bring about a successfully sale of our flat. All matters from communication, the particulars and viewings were dealt with professionally and efficiently. We were unfortunate to have two sales fall through, which was of no fault of the team. Regardless of ... Read Full Review

By : 'vera'
Branch : Chelsea, Rawlings House, 2a Milner Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW3
It has been a real pleasure looking for a flat to rent with Charles Cosgrove . Marsh and Parsons has a wonderfiul choice of nice flats in Chelsea ans South Kensington and i had the opportunity to visit as much as i could in a day .i found exactly what i wanted . Charles understood perfectly my ... Read Full Review
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