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The UK's Largest Customer Review Website for the Property Industry

5/5, 27 Reviews
100% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
83% sales fee satisfaction
83% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 83% | £70,000 | £200,000 |
| Lettings | 100% | 83% | £395 | £650 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 4 | 1 | 4 | 2 | 1 | 2 | 2 | 7 |
Manners & Harrison
129 York Road, Hartlepool, County Durham
TS26 9DW
01429 261351
By : 'Dr.'
Branch : Stockton-on-Tees, 23 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : TS20
I had a very disappointing experience with Manners & Harrison Stockton branch. I was scheduled a property viewing at Blandford Close on 6th October 2025 at 5 PM. I arrived early, at 4:45 PM, and waited outside almost an hour. Despite calling the office several times, no one arrived, and I was not ... Read Full Review
By : 'Gary'
Branch : Stockton-on-Tees, 23 High Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Fantastic to deal with,a very professional approach and efficient handling of all aspects. Would definitely recommend both the personal I have dealt with in person. Andy and Laura are both excellent people to speak with and many thanks to Laura organising the sale of the property. First service ... Read Full Review
By : 'Andy'
Branch : Stockton-on-Tees, 23 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS19
Not impressed with the service so far, we specifically requested no board , yet one was put up. We came home another day to find a sold sign up on our property????? I wonder what else they are doing or not doing to hinder a sale ... Read Full Review
By : 'Michelle'
Branch : Billingham, 2 Town Square
Services : Online Auctions
Would you recommend ? : No
Postcode : TS22
They're refusing to share important information with prospective purchasers of a house on a shared private access road which is likely to collapse due to the severing of my rainwater pipe from my drain which is running to ground under the road. Northumbrian Water and a private drainage ... Read Full Review
By : 'Amy'
Branch : Stockton-on-tees, 1 Bishop Street
Services : Online Auctions
Would you recommend ? : No
Postcode : TS19
I'm not a customer, I'm selling my house with another company and I have told them that. When my house went up for sale they rang me near enough every day to ask if I wanted to go with them, I said no. They rang me every day for 2 weeks near enough told them to take my details of the ... Read Full Review

By : 'Wayne'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( As a Buyer )
Sold price : £200000
Would you recommend ? : No
Postcode : TS25
<p>Be aware as you won't get important information. After putting an offer in on a property in Hartlepool. I was contacted by one of the agents saying that my cash offer had been accepted and I needed to pay £350 for searches, even though I was a cash buyer. I asked for a refund after ... Read Full Review
By : 'Lynn'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS25
I can't wait till the market flops and these estate agents have to work to try and get sales. I am a cash buyer and will not buy a house from anyone that uses this estate agents. 3 different occasions I have asked for viewings on houses and was told that they would arrange it and get back to ... Read Full Review

By : 'Arindam'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( As a Buyer )
Sold price : £150000
Would you recommend ? : No
Postcode : TS24
Had terrible experience. Claire Harrison and Antonia were terrible. She made derogatory comments and did not respond to me despite several phone ... Read Full Review

By : 'Syed'
Branch : Stockton-on-Tees, 23 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TS18
We were moving in a completely new area and we got the best help to look for our dreams property. Good guidance, very good service, always ready to listen and help. We were looked after from beginning to end by Danielle Wilson and she has provided the best service throughout that it is ... Read Full Review
By : 'Colin'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS24
I rang the Hartlepool office on Tuesday morning to arrange a viewing about a property and was told someone would ring me, by 16.42 no one had been in touch about getting me a viewing for Friday, so Wednesday at about 09.40 my wife rang them to see if they had sorted out a time for Friday has i have ... Read Full Review

By : 'Jonathan'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : TS26
Excellent service and advice from Luke at Manners & Harrison’s Hartlepool branch. My property was sold within 24 hours! This is the second time I have had a successful outcome from Manners & Harrison ... Read Full Review

By : 'Paul'
Branch : Stockton-on-tees, 1 Bishop Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TS19
Great valuation from ruth,very polite and proffesional,promt and thorough,highly reccomend her.Follow up with a call few days later.Very happy,would use ... Read Full Review

By : 'Steven'
Branch : Billingham, 2 Town Square
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : TS23
Excellent service from start to finish. After a poor experience with another company, went we with Manners and Harrison to sell our home, they were extremely professional from day one, handled all our queries quickly and got us lots of viewings. They helped us negotiate on our purchase and made the ... Read Full Review

By : 'Frederick'
Branch : Hartlepool, 129 York Road
Services : Letting( Property Management )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : TS24
I have recently asked Manners & Harrison to fully manage a flat for me at Hartlepool Marina. Within a short time, references were obtained and the tenant was housed. The whole process was so efficient and I thank Claire Moore for her efficiency and professional ... Read Full Review

By : 'Lauren'
Branch : Stockton-on-tees, 1 Bishop Street
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : TS18
5* service 5* aftercare 5* pricing 5* and beyond!! We cannot thank Marc and his team at manners Stockton branch, they where amazing and we wouldn’t have got through this stressful move without them! Top quality customer service and always there no matter what. Highly recommend this ... Read Full Review
By : 'Andy'
Branch : Stockton-on-tees, 1 Bishop Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS19
Excellent salespeople at first visit and during the valuation of my property, but their service went downhill very quickly afterwards. Some of my highlights include: * Being told by sales rep (valuer) that to get the full valuation price my asking price should be the same as the valuation, then ... Read Full Review
Reasonable

By : 'Andrew'
Branch : Hartlepool, Shrewsbury House, 129 York Road
Services : Sales( As a Vendor )
Sold price : £70000
Would you recommend ? : No
Postcode : TS26
Disorganised, misleading information , over promise and under achieve. Still waiting a refund.all in all not a good experience. Used to be one of the better estate agents to deal with in Hartlepool but sadly no longer. Need to get a grip if they are to provide a service that you come expect ... Read Full Review
Fees seem to be average for region
By : 'Abby'
Branch : Stockton-on-Tees, 23 High Street
Services : Letting( Property Management )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : TS18
I've had mixed experiences in the branch, to start with a lot of the staff were very rude and unhelpful, so much so I put in a complaint, which is something I wouldn't normally do. Apart from Geeta and another woman whose name I've forgotten, who were both lovely and helpful. I think ... Read Full Review
Does not apply.

By : 'Mr'
Branch : Hartlepool, 129 York Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : TS26
Emma is a highly competent agent, always there if you need help and very friendly, She has helped us out on a number of occasions and always been quick to acknowledge you. I would recommend Manners & Harrison to anyone and defiantly recommend contacting Emma should you need an ... Read Full Review

By : 'Sam'
Branch : Hartlepool, 129 York Road
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : TS25
Manners and Harrison have been managing my property for two years now and the service has been great. Always respond quickly to any queries and keep me up to date with everything concerning the property. I would definitely recommend this letting agent offering a great service at what I believe is a ... Read Full Review
Very reasonable management fees.
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