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Hartlepool, TS26
2.4/5, 8 Reviews
38% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
No Description Found
Latest Reviews
Arindam Mukherjee
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £450 | £450 |
Address
Manners & Harrison
Shrewsbury House, 129 York Road, Hartlepool, hartlepool
TS26 9DW
01429 856002
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Manners & Harrison Branches (View All 6)
Be aware as you won't ...
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1 Star Review
Sharon
By : 'Wayne'
Services : Sales( As a Buyer )
Sold price : £200000
Would you recommend ? : No
Postcode : TS25
19 Jul 2023
People found this helpful4
<p>Be aware as you won't get important information. After putting an offer in on a property in Hartlepool. I was contacted by one of the agents saying that my cash offer had been accepted and I needed to pay £350 for searches, even though I was a cash buyer. I asked for a refund after... Read Full Review
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Wayne said about Manners & Harrison
Services : Sales( As a Buyer )Date: 18th Jul 2023
<p>Be aware as you won't get important information. After putting an offer in on a property in Hartlepool. I was contacted by one of the agents saying that my cash offer had been accepted and I needed to pay £350 for searches, even though I was a cash buyer. I asked for a refund after the sale fell through 3 weeks later. I was then told that I would only get a refund if i used their services again to buy another property and only if it was completed within 6 months. I made a complaint to their complaints department and received an email from their area manager Sharon Richards. In the email, it was stated that I had asked for searches when i only asked if i could arrange a survey. I was also told that it was not the estate agents responsibility to help me with information about searches and surveys, yet they told me that i needed to pay for searches! It was also mentioned in the email that I agreed to conveyance searches two days prior to my offer being accepted. I don't know how that works lol. So just to enlighten people who are buying a property for the first time through Manners and Harrison. As it is not their responsibility to give you this information according to their area manager. </p><p>1:If you are buying a property and are a cash buyer. You do not have to pay for searches. It is your choice. Don't feel pressured into it. </p><p>2: If you pay for searches at Manners and Harrison. They will not give you this information until after it goes wrong. You will not get a refund unless you continue to use their services when buying another house and it needs to be completed in 6 months. You then need to pay for searches again and try and claim the old payment back after completion. </p><p>3: If you are purchasing a property. You don't have to get the searches done by the estate agent and can search for your own (Surveys as well) If the seller of the property has not found a property. I would suggest holding off doing searches and surveys until they have got a property (Another thing you won't be told by the estate agent) Don't feel pressured into paying out any money until you have had time to think and had time to research.</p>
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I can't wait till the ...
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1 Star Review
By : 'Lynn'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS25
1 Oct 2022
People found this helpful5
I can't wait till the market flops and these estate agents have to work to try and get sales. I am a cash buyer and will not buy a house from anyone that uses this estate agents. 3 different occasions I have asked for viewings on houses and was told that they would arrange it and get back to... Read Full Review
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Lynn said about Manners & Harrison
Services : Sales( Prospective Vendor/Buyer )Date: 1st Oct 2022
I can't wait till the market flops and these estate agents have to work to try and get sales. I am a cash buyer and will not buy a house from anyone that uses this estate agents. 3 different occasions I have asked for viewings on houses and was told that they would arrange it and get back to me. No one called back and when I rang them the next day I was told that they are not taking anymore viewings as there was too many. One time I arranged for a viewing on a rental. I turned up and the owner didn't. I contacted manners again and asked what was going on and they told me that they had sent me the wrong date. I asked if they would arrange another viewing and they never got back to me. Will not bother ringing again even if it is an house in the criteria that I want.
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Had terrible experience. ...
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1 Star Review
Claire
By : 'Arindam'
Services : Sales( As a Buyer )
Sold price : £150000
Would you recommend ? : No
Postcode : TS24
7 Apr 2022
People found this helpful7
Had terrible experience. Claire Harrison and Antonia were terrible. She made derogatory comments and did not respond to me despite several phone... Read Full Review
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Arindam Mukherjee said about Manners & Harrison
Services : Sales( As a Buyer )Date: 7th Apr 2022
Had terrible experience. Claire Harrison and Antonia were terrible. She made derogatory comments and did not respond to me despite several phone calls.
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I rang the Hartlepool office ...
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1 Star Review
By : 'Colin'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TS24
25 Aug 2021
People found this helpful3
I rang the Hartlepool office on Tuesday morning to arrange a viewing about a property and was told someone would ring me, by 16.42 no one had been in touch about getting me a viewing for Friday, so Wednesday at about 09.40 my wife rang them to see if they had sorted out a time for Friday has i have ... Read Full Review
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Colin Reardon said about Manners & Harrison
Services : Sales( Prospective Vendor/Buyer )Date: 25th Aug 2021
I rang the Hartlepool office on Tuesday morning to arrange a viewing about a property and was told someone would ring me, by 16.42 no one had been in touch about getting me a viewing for Friday, so Wednesday at about 09.40 my wife rang them to see if they had sorted out a time for Friday has i have arranged time off from work, she was told by a women that the property had been sold months ago and was no longer on the market, this is a joke of an out fit to call themselves an estate agent, to say i am angry is under statement, i have taken time off work for nothing, i will not use this circus again.
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Excellent service and advice ...
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5 Star Review
Luke
By : 'Jonathan'
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : TS26
19 May 2021
People found this helpful0
Excellent service and advice from Luke at Manners & Harrison’s Hartlepool branch. My property was sold within 24 hours! This is the second time I have had a successful outcome from Manners & Harrison... Read Full Review
Comments (0)Excellent service and advice from Luke at Manners & Harrison’s Hartlepool branch. My property was sold within 24 hours!
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Jonathan said about Manners & Harrison
Services : Sales( As a Vendor )Date: 18th May 2021
Excellent service and advice from Luke at Manners & Harrison’s Hartlepool branch. My property was sold within 24 hours!
This is the second time I have had a successful outcome from Manners & Harrison after
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1 Star Review
Claire
By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £70000
Would you recommend ? : No
Postcode : TS26
21 Sept 2018
People found this helpful2
Disorganised, misleading information , over promise and under achieve. Still waiting a refund.all in all not a good experience. Used to be one of the better estate agents to deal with in Hartlepool but sadly no longer. Need to get a grip if they are to provide a service that you come expect... Read Full Review
Comments on Agent Fees
Fees seem to be average for region
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Andrew said about Manners & Harrison
Services : Sales( As a Vendor )Date: 20th Sep 2018
Disorganised, misleading information , over promise and under achieve. Still waiting a refund.all in all not a good experience. Used to be one of the better estate agents to deal with in Hartlepool but sadly no longer. Need to get a grip if they are to provide a service that you come expect .
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I have had an excellent ...
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5 Star Review
By : 'Sam'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : TS25
26 Oct 2016
People found this helpful0
I have had an excellent experience renting my property with manners and harrisons Hartlepool. I have chosn the full management option and everything has been handled wonderfully..... has taken a long time to get my property rented but this is down to the market conditions, every memeber of staff I ... Read Full Review
Comments on Agent Fees
I consider the service fees very reasonable for the service I am getting.
Comments (0)I have had an excellent experience renting my property with manners and harrisons Hartlepool.
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Sam Gilbert said about Manners & Harrison
Services : Letting( As a Owner )Date: 25th Oct 2016
I have had an excellent experience renting my property with manners and harrisons Hartlepool.
I have chosn the full management option and everything has been handled wonderfully..... has taken a long time to get my property rented but this is down to the market conditions, every memeber of staff I have dealt with (Claire/Marc/Melissa and Anne) has been exceptionally helpful and always available to answer any queries I have.
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Rebecca helped me with a ...
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4 Star Review
By : 'Steve'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TS24
25 Jul 2016
People found this helpful1
Rebecca helped me with a claim for loss of rent and guided me through the process of getting a sum of money... Read Full Review
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Steve Sheppard said about Manners & Harrison
Services : Letting( As a Owner )Date: 24th Jul 2016
Rebecca helped me with a claim for loss of rent and guided me through the process of getting a sum of money returned.
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