The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 2144 Reviews
94% Recommended
85% sales valuation accuracy
80% letting valuation accuracy
68% sales fee satisfaction
68% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 85.00% | 68% | £23,200 | £3,000,000 |
| Lettings | 80% | 68% | £340 | £9,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 656 | 85 | 694 | 462 | 55 | 7 | 38 | 9 | 50 | 88 |
Leaders
9-13 The Facade, Devonshire Road, London, Greater London
SE23 3HA
020 8699 1600







By : 'Jamie'
Branch : Southampton, 13 London Road
Services : Sales (As a Vendor)
Sold price : £3000000
Would you recommend ? : Yes
Postcode : SO15
Thank you to all at Leaders, especially Mark! Since day 1 of selling my flat, Mark has been extremely professional, friendly, proactive, punctual and just a proper down to earth, honest person to deal with. He always replies to emails/answers his phone very quickly and will always take time to ... Read Full Review


By : 'anja'
Branch : Southampton, 13 London Road
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SO14
We had Sam show us around an apartment on East street and he was absolutely amazing! So professional and showed us all the details and answered all the questions we had. He was also quick to answer any of our queries over email. We were sold from the minute we stepped in the door! I'd ... Read Full Review

By : 'Ella'
Branch : Bromley, 20-21 Church Road
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BR2
Will M was a pleasure throughout whole process of renting a Property. Professional, efficient and genuine. Highly recommend and an Asset to the ... Read Full Review

By : 'Tracy'
Branch : Portsmouth, 132-134 London Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PO3
Just sold a house through leaders Portsmouth, very professional would highly recommend. Even with Covid restrictions Micheal and Natasha got the sale through in really good time from start to finish, keeping me fully updated each step of the ... Read Full Review

By : 'Katherine'
Branch : Epsom, 126 High Street
Services : Letting (As a Owner)
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : KT19
As a landlord I recently required a new boiler to be installed into my rented property. I found my dealings with Lisa Baker who organised it for me to be very efficient and understanding of my tenants needs. She followed things through to the end and I found her cheerful manner and communication ... Read Full Review

By : 'Daniel'
Branch : Norwich, 14 St. Georges Street
Services : Sales (As a Vendor)
Sold price : £125000
Would you recommend ? : Yes
Postcode : NR3
Superb service , friendly , helpful , patient and knowledgeable.Georgie has organised numerous viewings , and the property was sold for the asking price .Thank you ... Read Full Review
By : 'Ben'
Branch : Chester, 30 Lower Bridge St
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CH3
Failure as a company my fiancé has been waiting for her rental deposit back and still no communication multiple emails sent and ignored every time don’t ... Read Full Review
By : 'G'
Branch : Burgess Hill, 13 Station Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RH15
I originally contacted to rent out my property. I said I would like to get everything in place ready for following year. I told them I'm happy with everything, I WILL CONTACT THEM WHEN IM READY TO RENT. Now I have had non stop phone calls. Finally got to the point where I told the lady I ... Read Full Review
By : 'David'
Branch : Woking, Surrey House, 46 Commercial Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : GU22
Leaders does NOT CARE. They did not care when they delayed our entry into the property having confirmed a date, meaning we had to look for somewhere to stay within 24 hours for my wife and 3 month old baby until the property was ready. No apologies, no options offered. Also, had to put into storage ... Read Full Review
By : 'Martyn'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Tenant)
Rent PCM : £445
Would you recommend ? : No
Postcode : DE75
Had nothing but headaches and bad tastes left by them. All they seem to be interested in is money. Customer service is none existent with them, when you have a query all that happens is that you get spoken over and told this is the way it is. Multiple times my boiler has stopped working and ... Read Full Review

By : 'Graham'
Branch : Ocean Village, Unit 8,The Blake Building Ocean Way, Ocean Village
Services : Sales (As a Vendor)
Sold price : £230000
Would you recommend ? : Yes
Postcode : SO14
We instructed Leaders at the beginning of the lockdown March 2020. Throughout this very difficult situation , my wife & I found Hannah, Whitney & Richard to be very professional coupled with courtesy & a feeling for our personal needs. Thank you all, you deserve to be highly ... Read Full Review

By : 'Steve'
Branch : Dorking, 280 High Street
Services : Letting (Property Management)
Rent PCM : £1200
Would you recommend ? : No
Postcode : RH5
My property is managed through Dorking. The team there look after the interests of my tenant and I very very well. I couldn't want for better - they unfailingly keep me in touch right on time. I'd especially like to recommend Joanne, who just seems to get things fixed quickly even ... Read Full Review

By : 'Susan'
Branch : Great Northern, 289-291 Deansgate
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : M4
Simon jones help me to sort an issue I had with my boiler. Over the last year it had broken down 7 times and the property manager I had at the time kept sending out contractor after contractor who would always advise that I needed a new boiler. I spoke to Simon once and with in a week we had a ... Read Full Review

By : 'sommer'
Branch : Clacton On Sea, 75 Station Road
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : Yes
Postcode : CO15
had a really good experience with leaders! especially olivia she was super helpful and kept me up to date and though i sent like 309 emails a day never made me feel like i was a ... Read Full Review

By : 'Vivien'
Branch : Cirencester, Northway House East
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GL7
Service efficiency has been Jasmine's key to getting my property rented. It is so refreshing dealing with someone who has a "yes, I can do" attitude. So many thanks Jasmine and thanks to the other staff in Cirencester who have assisted at times she was not at her ... Read Full Review

By : 'Claire'
Branch : Derby, 11-12 Cornmarket
Services : Letting (As a Owner)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : DE23
Got to say the service I've received from Leaders has been superb - quickly advertised my property founds tenants who were screened very well. Dealt with paperwork and queries promptly. Great service from the whole team in particular Sarah Campbell and Gemma ... Read Full Review
By : 'Chris'
Branch : Brighton Marina, 18 Waterfront,Brighton Marina Village
Services : Letting (As a Tenant)
Rent PCM : £1875
Would you recommend ? : No
Postcode : BN2
Having rented an apartment on Brighton Marina through Leaders I wanted to outline the terrible service offered by this company. The apartment was let as a 'furnished' property, all furnishings including chairs, sofas and beds were of the cheapest quality and extremely ... Read Full Review

By : 'Tecklar'
Branch : Milton Keynes, 47 Alston Dr
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : MK4
Very organised team. Special thanks to Lauren, she's been very professional and approachable at all times. Will recommend Leaders to ... Read Full Review


By : 'Kim'
Branch : Lewisham, 17 Lewis Grove
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE13
Have used leaders for few years to rent some properties out always had great prompt service from everyone in Lewisham branch but must say Sharon has gone over above in last few days with a problem we have had we have stayed with branch because of service and will continue in future Thanks again ... Read Full Review

By : 'Caitlin'
Branch : Nantwich, 4 High Street
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : CW5
I've had the best and easiest experience! So reassuring and helpful! Jack C dealt with me and was always ready to answer the many questions i had, this process has been a breeze and so efficient! Amazing customer service and a great asset to your ... Read Full Review
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Last updated at 3/6/2014, 6:22:17 AM by allAgents