Leaders

Brett is fantastic, reliable, punctual, very knowledgeable and honest would highly recommend to ... Read Full Review

I have been served by Owen Smith from when I was looking a property to rent, the viewings, the paperwork until now when about to move in to the property in Worthing. He has been excellent in communication- updates and replies both phone calls and emails. Owen is an asset to the company as he ... Read Full Review

They do not care about tenants you will live under horrible conditions paying almost 2k per ... Read Full Review

A useless company. I’ve used them as a tenant. My family are landlords ,so I can see both sides of this. I am an extremely laid back person and tenant. I also went above and beyond to make sure costly call outs were avoided where possible. I would be appealed I as a landlord had paid good money ... Read Full Review

⚠️ Avoid this agency at all costs ⚠️ They are nothing but money looters. I was handed a house in a filthy, unacceptable state — dirty carpets, stained bathroom, oven grill left with old French fries, cupboards full of the previous tenants’ utensils, a broken dishwasher that never worked, and even ... Read Full Review

Leaders have handled my property very poorly. I was misinformed about their commission (told the minimum fee was £3,600 on a £220k house), railroaded into waiving the coolingoff period, and tied into a 21week contract. My home was listed on Rightmove without my approval (in contravention to the ... Read Full Review

Don't even deserve 1 Star! A complete lack of transparency around the initial signon process. Additional Fees and unnecessary memberships provided by Lifetime Legal, which I'm sure give kickbacks based on any idiot willing to take on their membership, being a nicetohave and not at all needed to ... Read Full Review

I would not recommend anyone rent with Leaders Cambridge. We received a careless and unprofessional experience from the start (when they lost our house keys in their office when we arrived to collect them) through the middle (when they repeatedly left maintenance requests unanswered over six ... Read Full Review

Terrible service- I would not recommend Leaders as a tenant or landlord. From our first contact with the agency, when we were not told the property had been taken the day before, before our arrival after driving 1.5 hours. Then to our first viewing of the properly we , where the agent turned up ... Read Full Review

I would never ever go through Leaders again! neither i would recommend to anyone. Worst experience ever in Warrington, Cheshire! I was left in a messed up place, especially mold was terrible. i had to spent lots of money to clean before even i could move in. Never taken any action maintenance ... Read Full Review

I rented my property through Leaders, the last couple of years have been atrocious. They are only interested in money. They do not respond to communication, do not get work done even when arranged by me and their own suppliers are too expensive. They misrepresented me on a claim against previous ... Read Full Review

I rented through Leaders over six years and left the property in March after being encouraged to vacate early to facilitate the landlord’s sale. Although my deposit was eventually returned a month later (quite a bit longer than the 10 working days stated in the terms), I’m still waiting a refund ... Read Full Review

Very Worst Experience, If you want to save your money and nerves from unnecessary stress and pain, DO NOT rent from Leader’s Letting & Estate Agency in any circumstances!!! Very unprofessional staffs are working there. They given an appointment to see a property and they didn’t came there, we ... Read Full Review

I've had an incredibly frustrating experience with Leaders (in Spalding which some reason was not listed as a location) regarding property inspections and communication. Despite repeated assurances from the team that issues with their scheduling system had been resolved, the problems (It's ... Read Full Review

I've had an absolute nightmare experience with Leaders Estate Agency Southampton. The property is in dreadful condition, with mould growing in whole house and the temperature inside being unbearably cold. They have installed a heather after 3 months of waiting which set on fire due to moisture in ... Read Full Review

I had a fantastic experience renting a property through the estate agent, Kayla. She was incredibly helpful throughout the entire process, answering all my questions and making sure everything went smoothly. Kayla was very responsive and professional, which made finding and securing my home a ... Read Full Review

It has been the worst experience with Leaders since. It’s been 6 years a torture dealing with property management team in Brighton. They won’t let you contact landlord and they simply don’t care if the sink doesn’t work or shower is leaking from ceiling. ... Read Full Review

Dreadful Experience We had a massive mould issue which was reported in time via email and portal, and after agreeing to fix the issue, the person responsible for this matter Katie, decided not to fix as it was to expensive for the landlord. We are going through lawyers as all the mould, coldness, ... Read Full Review

Thank you once again, Julie for the lovely service. I was surprised that you still remembered my email address after a year. Keep smiling ... Read Full Review

Dear Eloise Morris, Please can I take this opportunity to thank you so much for all of your hard work in helping us to make our move to Waterlooville, we are looking forward to seeing you and picking up the keys in ... Read Full Review