Jones Lang Lasalle

Awful, lived in a flat rented by them for 3 years incompetent doesn't even describe them. The staff turnover meant no one knew what was going on and the constant attitude from the employees was disgusting. I would avoid with a 30ft ... Read Full Review

Keely Wesley was appointed as my new property manager. She was very helpful in getting necessary works required in the flat to be completed on time and her proactive approach in keeping me informed of the expenses involved and process involved helped me to relax knowing my property was in good ... Read Full Review

I've got only the best of words to say about Ms. Amy Rogers. My experience with her, as my agent, is that she did everything in her power to organize my move to the property, fast, knowledgeable, and with appropriate understanding. So, thank you ... Read Full Review

Most awful letting agency ever, this is a scam. Jll is a terrible terrible letting agency, if I could give zero stars I will, the one start given is just because that is the lowest possible rating. These people are crooks, renteres rights need to be taken more seriously in the UK otherwise ... Read Full Review

We are a group of residents of Elvaston Place in London in a building managed by JLL. We have had multiple safety issues due to the mismanagement of the building. The property manager fails to attend the property and the residents are the ones trying to solve the issues and provide access to ... Read Full Review

Michael Harvey is very responsible sales agent and he is always keep our customer mind in his heart thank you so ... Read Full Review

Prompt actions and excellent follow-up service provided. Joana has taken over from the previous manager to look after our property recently. She is very helpful and had arranged a proper site visit for us with the tenants recently. Everything go very smoothly for us in these few months. ... Read Full Review

My partner and I have an apartment through this agency. We can't complain. Great and fast negotiations, all help, everything was well explained to us and they are very willing. We are very satisfied. Thanks ... Read Full Review

I have worked with Adam Tindides from JLL to sell my flat. Adam was very creative and helpful. He found us a buyer and helped both of us to secure solicitors and the sale went through right before what used to be the initial deadline before the stamp duty had to rise. Adam is very client-focused, ... Read Full Review

I was a tenant who dealt with JLL as they were the managing agents. There was a foreign girl called Sarka Novakova who would oversee the shopping centre but she was an absolute terrible person to deal with. She thought whatever she said was right & wouldn't listen to what we told her. She ... Read Full Review

Steer clear of these professional crooks who conduct highway robbery for the landlord. They will try to deduct inflated and unsubstantiated amounts from your deposit. They bank on the fact that most people won't take court action against their fraudulent claims, but they picked the wrong ... Read Full Review

I've been a tenant under JLL for 1 year. When I moved out, they made every possible thing to make my experience unpleasant: didn’t reply to my emails, didn’t do anything to stop the landlord from deducting over £150 from my deposit for having left one bottle of ... Read Full Review

As a landlord I have to say that the office at Woodberry Park is very efficient. The staff are all very helpful and go out of their way to ensure things run smoothly. Any queries I have are dealt with extreemly well. They even arranged for me to buy a sofa that one of my tenants didn't need ... Read Full Review

The fridge in our apartment stopped working on 14th September, and we raised it to JLL immediately. However, after 24 days, through a series of miscommunication and delays, we still didn't get the fridge replaced now. At the same time, we didn't receive any compensation or apology from ... Read Full Review

During tenancy everything was fine but at the end they decided to charge us for coat hook that have already been drilled in when we moved in, removing. and replacing sofa and bed because it was in use for 10 years. On top of that charged as for REMOVING old bed and sofa from the property. Literally ... Read Full Review

Been with JLL (Manchester) for 5 years now. Most of the time things are fine and they are easy to communicate with and all issues I have ever had have been resolved promptly which is all I can ask really. During the lock down they have been especially good in changing tenants and finding new ones ... Read Full Review

JLL still helped to secure a tenant even the City is locked down. It is a great job! Thanks JLL thanks ... Read Full Review

JLL provided the very worst possible service. I own a property on the Crown Estate which is now managed by JLL. I telephoned the company for an up-to-date record of my service and ground rent charges. None of the company's employees whom I spoke with over the course of approximately an hour ... Read Full Review

the service provided by JLL is fit for my need and as a landlord I am quite happy that my tenant contract is unbroken during the past 3 ... Read Full Review

I previously rented from a JLL managed property, and the staff were very unhelpful in the move out process. It was impossible to get a response, and the lack of communication made it extremely stressful and challenging when moving out. After I moved out, and JLL finally managed to inspect the ... Read Full Review