The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
1.4/5, 49 Reviews
33% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 50% | £0 | £0 |
Lettings | 0% | 50% | £400 | £400 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
3 | 6 | 3 | 31 | 0 | 0 | 0 | 0 | 0 | 6 |
By : 'Jo'
Branch : Liverpool, 36 Clarence Street
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : L1
Terrible! This was supposed to be a student only accommodation in the converted Eleanor Rigby Hotel. Rooms were occupied by some very random individuals and the strip club below was in full operation despite having been assured otherwise. Broken telly, no lock on door. Still waiting for refund of ... Read Full Review
Return my deposit!
By : 'Dan'
Branch : Liverpool, 68 Rodney Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L2
Lived in a property in Liverpool city centre run by this mob until March 2014. The service was atrocious, emails and telephone calls were routinely ignored. The attitude of the staff particularly Jane, was frankly more in keeping with a prison than an Estate agents. I could sit and type up ... Read Full Review
By : 'diamonds'
Branch : Liverpool ,36 Clarence Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L15
I have been a tennant of Isaac Anthonys Liverpool branch for a few months. I found them very helpful and the girl even came on her day off to show me the flat because it was the only day myself and my boyfriend could do. she answered all our questions and called me back with any she couldnt answer ... Read Full Review
By : 'Nic'
Branch : Liverpool, 36 Clarence Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L3
I have recently rented an apartment from Isaac Anthony. The service I recieved from making the original enquiry to moving into my apartment was so efficient. I am really impressed with the personalised service they provided. I would recomend Isaac Anthony to anyone looking to rent in ... Read Full Review
By : 'area438'
Branch : Liverpool, 68 Rodney Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Awful deposit return scheme. Took nearly £300 off us for a flat in near perfect condition. Would not advise them to ... Read Full Review
Provided a fair deposit return scheme and not scammed us out of nearly £300
By : Isaac Anthony
28 Nov 2012Deposits at Isaac Anthony are held with Deposit Protection Scheme which is an independent organisation which protects both Landlords and tenants against any deductions or damages. If any individual...
Asma
By : 'tony'
Branch : Liverpool, 36 Clarence Street
Services : 15
Would you recommend ? : No
i was employed as a contractor by issac anthony and dealt on a daily basis with asma naureen and their maintenance dept. the policy of customer care was hap hazard and flippant with policies being changed on a daily basis, all to the detrement of the tenant. They are very irrisponsible and are ... Read Full Review
By : Casper
3 Jan 2013I , Like you Tony where their first maintenance company when they came to LIverpool... Total rip offs.. Telling us to make jobs up that wasnt there. Them telling us how much to charge so they could...
Asma
By : 'Rolando'
Branch : Liverpool, 68 Rodney Street
Services : Letting( As a Tenant )
Would you recommend ? : No
I'd really like to discourage people from ever using this agency's services. I have never encountered more unprofessional, unreliable and rude agents in my life. I was informed one week before the planned move into a property I had secured through Isaac Anthony that I will not be able to move ... Read Full Review
Shirley
By : 'Monkeyl'
Branch : Liverpool, 68 Rodney Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Arranged a viewing for a flat at 2pm. The day before the agent called and changed the viewing tim to 10am. Next morning, wmissed a call and got a voicemail from Isaac Anthony employee at around 9.57am saying she was 'running late'. When I called back at 10 she was still in the office said she ... Read Full Review
- turned up on time
By : 'Ini'
Branch : Manchester, 16 Chapel Street
Services : Letting( As a Tenant )
Would you recommend ? : No
They are now called allison and co. They are rude and they will take your security ... Read Full Review
They are rude, they don\'t address customers professionally,no salutation in their mails. They need to be cautioned. They\'ll never refund their deposit. Their reputation is so tarnished, they had to change their name to Allison and co
Asma
Anthony
By : 'Vida'
Branch : Manchester, 16 Chapel Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
This agent has been great. The staff are always helpful and go the extra mile. They are friendly and give me the personal touch. So sorry to hear your bad experiences. They have been very ... Read Full Review
By : 'Sally'
Branch : Liverpool ,36 Clarence Street
Services : Surveying
Would you recommend ? : No
A total nightmare to deal with. The Directors do not know a thing and are just fighting with each ... Read Full Review
By : 'URGH'
Branch : Manchester, 16 Chapel Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Myself and partner rented a property in LEEDS with the manchester branch of this company. We should have realised what a disaster this was going to be when they made us travel to manchester to pick up the keys on moving day and then provided us with no fobs. When we arrived at the property ... Read Full Review
By : 'disgusted'
Branch : Liverpool, 68 Rodney Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
For over 2 weeks I have been trying to view a property in Liverpool City centre with this company after already viewing one property when the agent was 45mins late. I have never had a call back regarding the new property and when I finally chased them I was spoken to in the most disgusting way by ... Read Full Review
By : 'hits'
Branch : Liverpool, 68 Rodney Street
Services : Letting( As a Owner )
Would you recommend ? : No
[[EDIT ORIGINAL START]] Total scammers. the government should have a STAR for the letting agents like the hotel have stars. Also by law they should have a review from tenants and landloards, so everyone who wants to rent or rent their place out through the agents can find out about their ... Read Full Review
By : 'Avoid'
Branch : Liverpool ,36 Clarence Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Told us we had to pay for new sofas and carpet cleaning because we had a cat. yes the cat ruined the sofas but one of the sofas was broken when we moved in which they did nothing about. they have kept all our deposit and not contacted us since we said we were happy to pay for one sofa, but not the ... Read Full Review
By : cake
26 Mar 2011Do NOT let them get away with this, contact www.thedisputeservice.co.uk/ . I did and got my entire deposit back. Isaac Anthony (aka Volta Ltd) disgust me and I genuinely do not know how the Boatengs...
By : 'grchrrsn'
Branch : Manchester, Arch 104, Chapel Walks
Chapel Street
Services : Letting( As a Tenant )
Would you recommend ? : No
"I would feel bad if this was our fault but it isn't" To warn you, this is going to be quite long!! My flatmate and I moved into a flat managed by Isaac Anthony around October 2009. The woman who showed us around the flat was very nice and helpful but unfortunately once you have signed the ... Read Full Review
By : 'Andy'
Branch : Liverpool, 68 Rodney Street
Services : Letting( As a Tenant )
Would you recommend ? : No
This estate agent is the single worst one I've ever come across, and I've had troubles with other agents before. Problem 1: We told them the intercom was broken the *day* we moved in, still not fixed 8 months later. I even know what's wrong - but can't get them to bloody fix it. Problem 2: ... Read Full Review
By : Andy
20 Apr 2011Me AGAIN! The intercom is still not fixed, now nearing the 11 month mark! The oven was fixed after 2 weeks of not having one. Avoid at all costs,...
By : 'Linz'
Branch : Liverpool, 68 Rodney Street
Services : Letting( As a Tenant )
Would you recommend ? : No
My boyfriend and I are first -time renters and when we viewed that flat we're in now we were amazed at how nice it was, and how nice the people at Issac Anthony are. Problem 1 - The flat is on the third floor (six flights) and lift is broken. Because IA own the flat and not the building, it ... Read Full Review
By : 'benodin'
Branch : Manchester, Arch 104, Chapel Walks
Chapel Street
Services : Letting( As a Tenant )
Would you recommend ? : No
The service is fantastic until you take the keys then the comunication becomes non existant, you can actualy here the derisory tone in the voice when they talk to you. They entered my property to do a routine inspection without giving me notice or without me even being there (thankfuly a friend ... Read Full Review
By : 'Emma'
Branch : Manchester, Arch 104, Chapel Walks
Chapel Street
Services : Letting( As a Tenant )
Would you recommend ? : No
We decided to give them a go as we had to move out of our previous house quick due to an awful student landlord and they seemed really helpful... big mistake. Because we are students we had to fork out a large deposit for a guarantor, I have never had a problem with paying rent or with money so ... Read Full Review
By : Emma
7 Oct 2010Also, after 3 emails and 3 months of asking for a lightbulb, the reply I get is "we are waiting for your next rent to send a contractor round"... I don't need a contractor! I've paid rent twice since ...