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2.8/5, 16 Reviews
44% Recommended
25% sales valuation accuracy
0% letting valuation accuracy
43% sales fee satisfaction
43% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 25% | 43% | £0 | £0 |
| Lettings | 0% | 43% | £490 | £1,295 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 3 | 8 | 0 | 0 | 0 | 0 | 2 | 2 |
Huggins Edwards & Sharp
11-15 High Street, Leatherhead, Surrey
KT23 4AA
01372 457011
By : 'Cabir'
Branch : Epsom, Apex House, 10 West Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KT18
I rented a house from this real estate. I can say that they provide good service in most cases. However, I was very disappointed with my experience with the hot water system. Before moving into the house, they said there was a central electric heating water system. However, we saw that the water ... Read Full Review
By : 'Mike'
Branch : Epsom, Apex House, 10 West Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : KT19
The worst place I lived in Epsom place haven't repainted after old tenant. Agents has a poor service. Noise start 5 in the morning caused by delivery trucks. Pub next door that sometimes drunk people throwing bottles and cause so much noise late evening. You couldn't sleep properly. ... Read Full Review

By : 'Rameena'
Branch : Leatherhead, 11-15 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : KT22
I left Elveden court in leatherhead it is one of the good property of huggings . I am really happy with their service it was really excellent . Catherine one of their staff she is really helpful excellent and and very kind lady she is one of your great asset .... thanks for your best service this ... Read Full Review

By : 'Laura'
Branch : Epsom, Apex House, 10 West Street
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : GU22
Val and the team have been wonderful. Very responsive and professional in the management of a group of properties of which I am a part owner ... Read Full Review
By : 'Georgia'
Branch : Leatherhead, 3 Bridge Street
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : KT22
I have nothing positive to say about Huggins Edwards & Sharp in the slightest, in particular the Bookham Lettings agents. I have plenty of examples of why this particular agency should be avoided at all costs! If you're looking for an agency who will respond to your queries or problems, ... Read Full Review

By : 'Nancy'
Branch : Leatherhead, 11-15 High Street
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : KT23
Val Stedman is a pleasure to deal with and very efficient. I am an owner/ occupier in Bookham. I called her yesterday with a roof issue. She promptly booked in a tradesman. All my contact with Val is positive and nothing is too much trouble for her. She answers all emails very promptly and is ... Read Full Review
By : 'Mickey'
Branch : Leatherhead ,11-15 High Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : KT3
New Malden branch has to be THE worst I've ever dealt with. There's one woman there that is so rude and vulgar to tenants and has the most disgusting mouth I've ever heard! How can a person like her deal with customers????? The rents get higher but the customer service gets worse. ... Read Full Review
Bad
By : Jay
22 Dec 2018Hi we are having the same foul attitude from HES (Sutton branch) just one lady in particular, I'm wondering if it is the same women they may have transferred over, I've never been spoken to so...

By : 'Recent'
Branch : Epsom, Apex House, 10 West Street
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : KT7
Very bad service, arrogant and highly unprofessional. Stay far Do not waste your money, not respectable atitude toward the client. Highly disappointed from this agent and ... Read Full Review
Bad very bad
By : 'PPC'
Branch : Epsom, Apex House, 10 West Street
Services : Letting (As a Tenant)
Rent PCM : £490
Would you recommend ? : No
Postcode : KT18
ABSOLUTELY AVOID!!! Ripping students off because they think they can take advantage. Refused to put our deposits into a protection scheme, refused to give deposits back even though the flat was in the same (below average) condition on arrival, and never replied to emails. To list but a few issues ... Read Full Review
Ridiculous fees to register. A couple of hundred points just to confirm our places.

By : 'Tabitha'
Branch : Leatherhead, 11-15 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : KT22
Worked directly with Frank. He was very helpful during the viewing of the property, referencing process, moving in and ensuring that I had settled in well. Very satisfied with the service given. Had a great ... Read Full Review
Good

By : 'rishimon'
Branch : Leatherhead, 11-15 High Street
Services : Letting (As a Tenant)
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : KT22
Agent found time on a busy Saturday to show the property around and was very responsive and polite to all our queries. The property was well maintained and handed over to us in great condition. Documentation, inventory chek-in etc were handled in the most professional way that i know of. I have ... Read Full Review
Good
By : 'Worst'
Branch : Leatherhead, 11-15 High Street
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : KT21
I am an owner/occupier. Unfortunately HES currently have the service/maintenance contract. This year they put the charge up by 43% and despite constantly asking them to justify the outrageous hike in charges they haven't been able to. They never reply to posted letters always claiming they never ... Read Full Review

By : 'Meenu'
Branch : Leatherhead, 11-15 High Street
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : KT22
I am having the worst experience ever in my life by dealing with Huggins Edwards sharpe, I wish we had never gone to them. We have renting a place for over 5 years now and for the last 2 years this property has been in a nightmare and un-liveable condition, they have got the kitchen tiles out for ... Read Full Review
By : Heather
18 Apr 2017Hi Ann I would love to know how you got on in sorting out the situation with HES...they have just taken over the management of my block and so far I am deeply unimpressed......
By : 'LCL'
Branch : Leatherhead, 11-15 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KT23
Even one star is too much for this company. Held back deposit, allowing property which is badly managed to be let ( plumbing at a terrible state, had rubbish from sink coming out of bath tub ) just to name a few. Staff is helpful when there are things to be paid but unresponsive and rude when there ... Read Full Review
By : 'ajt35'
Branch : Leatherhead, 11-15 High Street
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : KT23
AVOID AT ALL COSTS. Slow to respond to everything, threatened us with unnecessary charges. Towards the end of the tenancy one member of staff actually illegally let herself in to the property before we had handed the keys back. ALWAYS rude and unhelpful. Refused to let us know who our landlord was ... Read Full Review
Where the property is fully managed listen and negotiate with the landlord on behalf of the tenant (this did not happen and was very frustrating). Abolish \'administration fees\' - you are already making a fortune from the management fees paid to you by the landlords. Actually do a good job of \'managing\' the property.
By : 'Jim'
Branch : Leatherhead, 11-15 High Street
Services : Letting (As a Owner)
Would you recommend ? : No
As a landlord, and owner of flat, I found this company very bad to deal with. I spend a vast amount of time trying to resolve a dispute with them, in which I thought they were utterly unreasonable, and they would never return calls. Bad customer service. I sincerely recommend anyone considering ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.