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Connells

4.7/5, 1831 Reviews
96% Recommended

81% letting valuation accuracy

78% letting fee satisfaction

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One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting81%78.00%£300£5,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Address

Connells
45 MarlowesHemel Hempstead, Hertfordshire
HP1 1LD
01442 216633

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 18:30
  2. 08:30 - 18:30
  3. 08:30 - 18:30
  4. 08:30 - 18:30
  5. 08:30 - 18:30
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Connells Branches (View All 160)
House ...

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4 Star Review
UserName

By : 'Ann'
Branch : Plymouth, 2a The Broadway
Services : Sales (As a Vendor)
Sold price : £174
Would you recommend ? : Yes
Postcode : PL7

8 Jul 2018
People found this helpful0

I found David and his team very approachable and efficient during our time looking for a buyer, Although our property had a few down sides, David managed to get a number of people to view from the outset. He kept us well informed throughout the selling process. and was very encouraging when it fell ... Read Full Review


Comments on Agent Fees

The fee's were average to other estate agents

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Very helpful and was informed ...

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5 Star Review
UserName

By : 'Sheetal'
Branch : Welwyn Garden City, 38 Wigmores North
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL10

5 Jul 2018
People found this helpful0

Michael was wonderful. Kept us informed of every step. Always returned calls. Contacted us on a regular basis to make sure every was running smoothly. Was very helpful. Everyone at the estate agent was ... Read Full Review

Comments (0)Was this helpful?:
Terrible customer ...

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1 Star Review

By : 'A'
Branch : Hemel Hempstead ,45 Marlowes
Services : Sales (Prospective Vendor/Buyer)
Sold price : £400
Would you recommend ? : No
Postcode : SO16

4 Jul 2018
People found this helpful0

Been chasing details on a property for 7 days, no details sent and no offer of a viewing despite me being a cash buyer. I chased them up then gave up. Spent my 500k with another agent. Would avoid at all costs... maybe they just sell to their preferred purchasers who take out their ... Read Full Review

Comments (0)Was this helpful?:
Attention to ...

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5 Star Review
UserName

By : 'M'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV47

3 Jul 2018
People found this helpful0

We had a memory of the living room fire at our rented home having been fixed for a previous gas certificate but initially it was suggested that the parts for the fire were now unavailable, and that we would need to install a brand new fore or have it capped. However, after we mentioned that we ... Read Full Review


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

UserName

By : 'Mark'
Branch : Cambourne, Unit 2, Caxton House, Broad Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : CB23

3 Jul 2018
People found this helpful0

A knowledgeable, trustworthy, friendly team with the right attitude form get go. Obvious the Connells Group select the best staff from with the right credentials & attitude to begin with which as a seller and buyer is critical. This team always were helpful and took all the pain associated ... Read Full Review


Comments on Agent Fees

Excellent value with no ridiculous 'corn flake packet offers'. (Unlike others)

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Amazing members of this ...

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5 Star Review

By : 'Reece'
Branch : Bedford, 42 Allhallows
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : MK42

27 Jun 2018
People found this helpful0

Me and my partner cannot thank the staff at connells enough for all the help and support they have given us, they truly were amazing and couldn't have been more helpful so thank you very much to each and everyone of you :-) Also Sally needs a mention as she helped us so much complete, so thank ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Absolutely ...

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5 Star Review
UserName

UserName

By : 'Paula'
Branch : Watford, 6 The Parade, High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WD24

26 Jun 2018
People found this helpful0

After having a disastrous start to our house-selling process with another agent (a local independent), we decided to go with Connells after seeing positive reviews and also seeing loads of other properties around the area with their Sold boards outside - always a good indication. From the off, ... Read Full Review


Comments on Agent Fees

The fees were average for the area and given the amount of work Connells put in, I'd say they were very fair.

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Lack of Company ...

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1 Star Review
UserName

By : 'Customer'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NN4

26 Jun 2018
People found this helpful1

After my deposit had not been returned for approx 4 months, I spoke to Sophie as her colleague was on leave. There appeared to be no handover process in place at Connells as Sophie did not understand any detail about my query. Granted, that is not her fault. But instead of letting me know that she ... Read Full Review


Comments on Agent Fees

Fees were large and I definitely have not received any quality service.

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Brilliant ...

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4 Star Review

By : 'Sophie's'
Branch : Oxley Park Milton keynes, Unit 10, 64 Redgrave Drive
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : MK4

25 Jun 2018
People found this helpful0

Sophie has a brilliant and perfect understanding of the situation she is faced with and knows instinctively how it should be handled. She is effective and efficient in her role and she interacts with her tenants really well. I know I can count on her to get any problem solved in a timely manner. ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Very ...

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1 Star Review

By : 'R'
Branch : Billericay, The Old Police House,96 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SS16

24 Jun 2018
People found this helpful0

DO NOT USE CONNELLS! Process started off ok but as time went on they kept letting us down and disappointing us. They couldn't get our property listed correctly on Rightmove, we had to do majority of the viewings, they couldn't do any negotiations on our behalf, communication was poor with ... Read Full Review

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Finger on the ...

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4 Star Review
UserName

By : 'Newcomers'
Branch : Andover Hampshire, 23-25 Winchester House,Winchester Street
Services : Letting (As a Tenant)
Rent PCM : £1420
Would you recommend ? : Yes
Postcode : SP11

20 Jun 2018
People found this helpful0

Luke was incredibly professional, informative and helpful in respect of the termination of our lease - a situation new to us. He followed up and confirmed everything in writing in a clear and concise manner. We are extremely grateful for his invaluable help in what can be a bit of a minefield for ... Read Full Review


Comments on Agent Fees

Nothing to compare it to but given the level of service received I would rate them as high.

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Superb ...

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5 Star Review
UserName

By : 'Mrs'
Branch : Watford, 6 The Parade, High Street
Services : Sales (As a Vendor)
Sold price : £373000
Would you recommend ? : Yes
Postcode : WD24

19 Jun 2018
People found this helpful0

Very efficient, friendly and professional service from start to finish. House sold within one week and we was kept updated at every step of the way throughout the process. Would definitely recommend ... Read Full Review


Comments on Agent Fees

Negiotiated a very fair %fee

Comments (0)Was this helpful?:
The best estate agents ...

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5 Star Review
UserName

By : 'Ed'
Branch : Leavesden, 1 Cunningham Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WD24

13 Jun 2018
People found this helpful0

I have just completed the sale of my flat in Leavesden, and have to thank Tom, and the rest of the team, for helping me through. They found me a buyer within 10 days of the property going on the market, but due to me having to extend the lease, the whole process took 10 months. During the whole ... Read Full Review


Comments on Agent Fees

I believe that I got what I paid for.

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Efficient and ...

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5 Star Review
UserName

By : 'Edward'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CB10

11 Jun 2018
People found this helpful0

Daniella managed a tricky situation efficiently and with diplomacy. She had to co-rdinate the work of several other departments, communicate with the tenants and keep myself informed in something of a unique situation. Thank ... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

UserName

By : 'Jacqueline'
Branch : Cambourne, Unit 2, Caxton House, Broad Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CB23

10 Jun 2018
People found this helpful0

I found Connells to be very efficient and helpful. They seemed to get things done very quickly and were confident in what they were doing. Both Lauren and Alex were very personable and friendly and easy to talk to. They sold my house very ... Read Full Review


Comments on Agent Fees

Fees fine

Comments (0)Was this helpful?:
Top ...

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3 Star Review

By : 'SD'
Branch : Winton, 689 Wimbourne Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BH91

5 Jun 2018
People found this helpful0

Very good service from Winton branch. Brought and sold from connells. The branch was quick to help when there was issues with my sale and got it moving again. Staff were friendly and approachable . Also used there mortgage service and was impressed with how smooth the process was, had an ... Read Full Review


Comments on Agent Fees

Agent fees were fair and transparent

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review

By : 'K'
Branch : Cannock, 10-12 Wolverhampton Road
Services : Sales (As a Vendor)
Sold price : £125000
Would you recommend ? : Yes
Postcode : WS11

4 Jun 2018
People found this helpful0

Connells weren't the first estate agent I visited about selling our house but they were the one that took notice & gave us the information we needed . From the time Ryan visited to explain the process to us & start the sale , things ran smoothly from our side, constantly being updated ... Read Full Review


Comments on Agent Fees

I feel the fees were fair for the service we had.

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Assistance ...

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5 Star Review
UserName

By : 'Molly'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV37

1 Jun 2018
People found this helpful0

Clodagh was very prompt and efficient helping me to organise a suitable time to rectify a problem. She is always polite and helpful when I speak to ... Read Full Review

Comments (0)Was this helpful?:
Brilliant ...

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5 Star Review

By : 'Landlord'
Branch : Paignton, 51 Hyde Road
Services : Letting (As a Owner)
Would you recommend ? : Yes

1 Jun 2018
People found this helpful0

Having being in contact with Shani via telephone and e mail over the past couple of days has helped us greatly. Our contact with her was dealt with in a polite ,professional manner and very helpful. Thank you ... Read Full Review

Comments (1)Was this helpful?:

By : shani phillips

4 Jun 2018

Thank you very much for your kind words... it is a pleasure to look after your...


Excellent customer ...

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5 Star Review
UserName

By : 'M'
Branch : Stratford Upon Avon, 11b Meer Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV37

1 Jun 2018
People found this helpful0

After many problems with the call centre Clodagh has worked extremely hard to ensure Connells kept the management of our properties, She responds quickly to issues and always follows up with ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 1831 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/14/2016, 7:18:27 AM by allAgents

Awards won by Connells

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