The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 1831 Reviews
96% Recommended
81% letting valuation accuracy
78% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 81% | 78.00% | £300 | £5,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 280 | 65 | 258 | 157 | 372 | 89 | 169 | 53 | 119 | 266 |
Connells
45 Marlowes, Hemel Hempstead, Hertfordshire
HP1 1LD
01442 216633





By : 'Ann'
Branch : Plymouth, 2a The Broadway
Services : Sales (As a Vendor)
Sold price : £174
Would you recommend ? : Yes
Postcode : PL7
I found David and his team very approachable and efficient during our time looking for a buyer, Although our property had a few down sides, David managed to get a number of people to view from the outset. He kept us well informed throughout the selling process. and was very encouraging when it fell ... Read Full Review
The fee's were average to other estate agents

By : 'Sheetal'
Branch : Welwyn Garden City, 38 Wigmores North
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : AL10
Michael was wonderful. Kept us informed of every step. Always returned calls. Contacted us on a regular basis to make sure every was running smoothly. Was very helpful. Everyone at the estate agent was ... Read Full Review
By : 'A'
Branch : Hemel Hempstead ,45 Marlowes
Services : Sales (Prospective Vendor/Buyer)
Sold price : £400
Would you recommend ? : No
Postcode : SO16
Been chasing details on a property for 7 days, no details sent and no offer of a viewing despite me being a cash buyer. I chased them up then gave up. Spent my 500k with another agent. Would avoid at all costs... maybe they just sell to their preferred purchasers who take out their ... Read Full Review

By : 'M'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV47
We had a memory of the living room fire at our rented home having been fixed for a previous gas certificate but initially it was suggested that the parts for the fire were now unavailable, and that we would need to install a brand new fore or have it capped. However, after we mentioned that we ... Read Full Review
N/A


By : 'Mark'
Branch : Cambourne, Unit 2, Caxton House, Broad Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : CB23
A knowledgeable, trustworthy, friendly team with the right attitude form get go. Obvious the Connells Group select the best staff from with the right credentials & attitude to begin with which as a seller and buyer is critical. This team always were helpful and took all the pain associated ... Read Full Review
Excellent value with no ridiculous 'corn flake packet offers'. (Unlike others)
By : 'Reece'
Branch : Bedford, 42 Allhallows
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : MK42
Me and my partner cannot thank the staff at connells enough for all the help and support they have given us, they truly were amazing and couldn't have been more helpful so thank you very much to each and everyone of you :-) Also Sally needs a mention as she helped us so much complete, so thank ... Read Full Review
Good


By : 'Paula'
Branch : Watford, 6 The Parade, High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WD24
After having a disastrous start to our house-selling process with another agent (a local independent), we decided to go with Connells after seeing positive reviews and also seeing loads of other properties around the area with their Sold boards outside - always a good indication. From the off, ... Read Full Review
The fees were average for the area and given the amount of work Connells put in, I'd say they were very fair.

By : 'Customer'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NN4
After my deposit had not been returned for approx 4 months, I spoke to Sophie as her colleague was on leave. There appeared to be no handover process in place at Connells as Sophie did not understand any detail about my query. Granted, that is not her fault. But instead of letting me know that she ... Read Full Review
Fees were large and I definitely have not received any quality service.
By : 'Sophie's'
Branch : Oxley Park Milton keynes, Unit 10, 64 Redgrave Drive
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : MK4
Sophie has a brilliant and perfect understanding of the situation she is faced with and knows instinctively how it should be handled. She is effective and efficient in her role and she interacts with her tenants really well. I know I can count on her to get any problem solved in a timely manner. ... Read Full Review
Good
By : 'R'
Branch : Billericay, The Old Police House,96 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SS16
DO NOT USE CONNELLS! Process started off ok but as time went on they kept letting us down and disappointing us. They couldn't get our property listed correctly on Rightmove, we had to do majority of the viewings, they couldn't do any negotiations on our behalf, communication was poor with ... Read Full Review

By : 'Newcomers'
Branch : Andover Hampshire, 23-25 Winchester House,Winchester Street
Services : Letting (As a Tenant)
Rent PCM : £1420
Would you recommend ? : Yes
Postcode : SP11
Luke was incredibly professional, informative and helpful in respect of the termination of our lease - a situation new to us. He followed up and confirmed everything in writing in a clear and concise manner. We are extremely grateful for his invaluable help in what can be a bit of a minefield for ... Read Full Review
Nothing to compare it to but given the level of service received I would rate them as high.

By : 'Mrs'
Branch : Watford, 6 The Parade, High Street
Services : Sales (As a Vendor)
Sold price : £373000
Would you recommend ? : Yes
Postcode : WD24
Very efficient, friendly and professional service from start to finish. House sold within one week and we was kept updated at every step of the way throughout the process. Would definitely recommend ... Read Full Review
Negiotiated a very fair %fee

By : 'Ed'
Branch : Leavesden, 1 Cunningham Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WD24
I have just completed the sale of my flat in Leavesden, and have to thank Tom, and the rest of the team, for helping me through. They found me a buyer within 10 days of the property going on the market, but due to me having to extend the lease, the whole process took 10 months. During the whole ... Read Full Review
I believe that I got what I paid for.

By : 'Edward'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CB10
Daniella managed a tricky situation efficiently and with diplomacy. She had to co-rdinate the work of several other departments, communicate with the tenants and keep myself informed in something of a unique situation. Thank ... Read Full Review


By : 'Jacqueline'
Branch : Cambourne, Unit 2, Caxton House, Broad Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CB23
I found Connells to be very efficient and helpful. They seemed to get things done very quickly and were confident in what they were doing. Both Lauren and Alex were very personable and friendly and easy to talk to. They sold my house very ... Read Full Review
Fees fine
By : 'SD'
Branch : Winton, 689 Wimbourne Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BH91
Very good service from Winton branch. Brought and sold from connells. The branch was quick to help when there was issues with my sale and got it moving again. Staff were friendly and approachable . Also used there mortgage service and was impressed with how smooth the process was, had an ... Read Full Review
Agent fees were fair and transparent
By : 'K'
Branch : Cannock, 10-12 Wolverhampton Road
Services : Sales (As a Vendor)
Sold price : £125000
Would you recommend ? : Yes
Postcode : WS11
Connells weren't the first estate agent I visited about selling our house but they were the one that took notice & gave us the information we needed . From the time Ryan visited to explain the process to us & start the sale , things ran smoothly from our side, constantly being updated ... Read Full Review
I feel the fees were fair for the service we had.

By : 'Molly'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV37
Clodagh was very prompt and efficient helping me to organise a suitable time to rectify a problem. She is always polite and helpful when I speak to ... Read Full Review
By : 'Landlord'
Branch : Paignton, 51 Hyde Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Having being in contact with Shani via telephone and e mail over the past couple of days has helped us greatly. Our contact with her was dealt with in a polite ,professional manner and very helpful. Thank you ... Read Full Review
By : shani phillips
4 Jun 2018Thank you very much for your kind words... it is a pleasure to look after your...

By : 'M'
Branch : Stratford Upon Avon, 11b Meer Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV37
After many problems with the call centre Clodagh has worked extremely hard to ensure Connells kept the management of our properties, She responds quickly to issues and always follows up with ... Read Full Review
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Last updated at 12/14/2016, 7:18:27 AM by allAgents