City Residential Ltd

For 15 years i have used City Residential's 'find a tenant service' to source the best and most suitable tenants. From the first initial contact (thanks Tom McHale) to the quick and efficient process of finding a number of possible tenants to the ultimate signing of the contract. ... Read Full Review

Just want to post a review about City Residential, Liverpool office. Emily Jones really went the extra mile. She allowed us to view an apartment without a huge amount of notice, and efficiently dealt with getting us signed up to the property. Even more amazing was the fact she was emailing me at ... Read Full Review

Would like to just say a massive thank you too Emily Jones! Such a lovely person soo kind and helpful with everything! Brilliant communication too. Thank you Liv and ... Read Full Review

My contact at City Residential is Hollie Heywood. She has always responded promptly and efficiently to any queries I may have. She is polite, supportive and helpful. She has provided me with excellent service. Thanks ... Read Full Review

I have moved out from my current flat with the help of Hollie Heywood. She was very responsive and helped me make the change smoothly. I would recommend ... Read Full Review

I found a property for my friend and I through City Residential with Rachel Bradshaw, she was very helpful and the process moved swiftly once a place was agreed upon and has been very supportive with any queries we have had ... Read Full Review

A good agency, I'm always dealing with Hollie Heywood, who is always very helpful and polite. She is always on top of things, very friendly and professional, and just a nice person to deal ... Read Full Review

I have found Hollie Heywood very helpful and polite, she has recently sorted a problem that I had with an utility company, this she did with patients and perseverance, I cant thank her enough. She is an asset to City Residential. Rebecca Brereton ... Read Full Review

We recently started doing cleaning work for hollie at City Residential and just like to say thank you its been pleasure making things easy with great ... Read Full Review

I have had a great experience working with Rachel Bradshaw at City REsidential Ltd. My move went without a hitch and since I have moved in, Rachel has been an excellent point of contact, responding to all my queries in a very timely ... Read Full Review

Rachel was extremely helpful throughout the moving process. Very easy to get hold of and was happy to answer any questions that I had, Rachel definitely helped smooth out the process of moving in and sorting everything ... Read Full Review

I moved into my new apartment in November 2919, after teething problems where sorted quickly by Holly I’m very happy with the service given and my apartment. All staff are very helpful and ... Read Full Review

Great result selling our apartment. Went live on the Thursday, was viewed on the Friday, offer came in on the Saturday, final price negotiated on the Monday. First viewer AND a cash buyer. Can you believe it!! It was a very beautiful and unusual flat though. We received a very good all round ... Read Full Review

I have been a Tenant for over a decade and sadly City Residential have often been error prone and slow to respond to emails, if at all on occasion. They failed to protect the Deposit, and failed to inform me the of the Landlord's details (both breaches). Even after a complaint re potential ... Read Full Review

Completely incompetent, I've had simple maintenance problems since I moved in at may 2017 and they have still not been fixed, it has been 8 ... Read Full Review

I bought my first property through city residential. The team, especially Layla were very helpful throughout, keeping me posted throughout the process and going above and beyond throughout. An excellent estate ... Read Full Review

Having bought my flat 4 years ago and now sold it through City Residential, I cannot fault them at all. They are friendly and easily accessible from day 1 right up until completion. Frances and Layla were amazing on completion day, chasing solicitors and keeping me fully informed. Such a pleasure ... Read Full Review

Not the best let agents nor the worst. Property viewing and moving in were completed delightfully with City Residential, quarterly apartment check involved no harassment and the agent was friendly, and all the reminder emails/letters were helpful and informative. However, when it comes to repair ... Read Full Review

Searching for properties to rent I have encountered many estate agents or angencies around Liverpool to help me search for the perfect property for me. However Rachel Bradshaw stood out for me and I knew that I wanted to be dealing with her instead of the other agencies that I have previously ... Read Full Review

My wife and I moved in this 2-bed flat a week ago. The move in process was very well organised and everything went smoothly. We have been assigned to Natalie Reynolds for the general maintenance of the apt. Since the beginning she replied to our emails promptly and in a very kind way. We have been ... Read Full Review