The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 75 Reviews
92% Recommended
91% sales valuation accuracy
100% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91.00% | 89% | £66,000 | £190,000 |
| Lettings | 100% | 89% | £500 | £1,100 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 25 | 5 | 13 | 1 | 19 | 0 | 3 | 0 |
City Residential Ltd
81-87 Victoria Street, Liverpool, Merseyside
L1 6DG
0151 2316106





By : 'E'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : L3
Molly Finlinson Tenant Property Manager is so helpful always getting things sorted us quicklyefficiently. She is always pleasantconfident. Molly has been a great help to us over a number of years an all round 5* person. Thank you MollyCity Residential E A Milne ... Read Full Review
By : 'Roxy'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Tenant )
Rent PCM : £655
Would you recommend ? : No
Postcode : L1
Landlord's should choose a better lettings agency!! Shola is just the most incompetent person to deal with. We had floors removed from our flat due to a leak (that was never ending) and were put into a hotel for 7 days or so she claimed, however the hotel had rang us 5 days in to tell us we ... Read Full Review
By : 'ooh'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L2
Mia was so helpful/professional/sweet and answered my questions with respect plus made it easier for me to find my ... Read Full Review


By : 'K'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Owner )
Rent PCM : £560
Would you recommend ? : Yes
Postcode : L1
I've been using CR for a few years now. They've been amazing. Always professional and have gone above and beyond in some circumstances. I feel confident that they are looking after my tenant and any issues that may arise. Big shout out to Sophie Richards. ... Read Full Review

By : 'Franceska'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Owner )
Rent PCM : £185000
Would you recommend ? : Yes
Postcode : L3
Samantha McCauley and Joanne Shannon of City REsidential in Liverpool sold my apartment for me. Despite all sorts of issues with solicitors who were utterly hopeless and having to even change solicitors as they couldn't cope, these two ladies and their office were utterly brilliant. ... Read Full Review

By : 'Asmaa'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L3
Hi -we have recently moved out City Quay having rented a flat for 6 months. We had a very good experience living in the flat it was in a good condition and the agency service was excellent through out the time we have been there. Thank you Shola for your excellent service. We have contacted Shola ... Read Full Review

By : 'Denise'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Buyer )
Sold price : £145500
Would you recommend ? : Yes
Postcode : L3
Just purchased an apartment on Liverpool Docks I live overseas and Sam McCauley made the transition so stress free Thank ... Read Full Review


By : 'Lorena'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L1
About a month ago me and my partner came to liverpool to find a suitable room for us. Our nervousness was eased by one of your agents, Cindy, who was absolutely lovely. Very confident and sweet, it was so easy to speak with her. I bet she is a precious employee to ... Read Full Review

By : 'Rian'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : L3
Having just finished our property viewings with Cindy, I can say that our experience was one of the best that i've had from lettings agents in Liverpool. Cindy was friendly, chatty, and the perfect start to our rental journey. Having also dealt with Sophie (who is also absolutely lovely) ... Read Full Review

By : 'Paul'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Vendor )
Sold price : £66000
Would you recommend ? : No
Postcode : L8
An awkward job completed professionally, friendly and with skill. I can't see a 10 star button so CR and Sam McCauley in particular only get 5 Stars - :) . A Job well done, thank ... Read Full Review


By : 'Maintained'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : L1
Work alongside Danielle, Stephen and the Property Management team who all deserve a special mention for their hard work! Super organized, professional and a pleasure to work ... Read Full Review

By : 'Roy'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : L3
Big thank you to Josh Freeborn who managed the sale of our flat and showed tremendous perseverance and professionalism in our dealings with ... Read Full Review


By : 'Shobhna'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : L6
Excellent sales service from josh thanks it was a long process as the pandemic didn't help. We are very pleased with the efforts made by josh, Andrea, Samantha and ... Read Full Review

By : 'Michaela'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : Yes
Postcode : L3
A huge thank you to Sam at City Residential . I honestly couldn't ask for better service . Sam went above and beyond in helping me purchase my property. Definitely service with a ... Read Full Review

By : 'Michaela'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : Yes
Postcode : L3
I cannot thank Sam enough for all her help , support , knowledge and availability she provided me during my recent property purchase . She went above and beyond. Definitely service with a ... Read Full Review

By : 'Matthew'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : L2
Just sold my flat in Liverpool through City Residential. It's been a bumpy ride, with many ups and downs, but we got there in the end! Josh Freeborn has been great, professional, understanding and kind throughout the sale process - thanks ... Read Full Review

By : 'Emma'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Vendor )
Sold price : £134000
Would you recommend ? : Yes
Postcode : L3
A big thank you to Josh who dealt with the sale of my flat. He had it under offer in just a few days of going on the market and was then proactive in managing the sale process, keeping in touch with both solicitors and providing me with regular updates. Josh has a solid understanding of the ... Read Full Review

By : 'Deniz'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : L1
I would like to say a massive thank you to Emily Jones in Liverpool office. She was absolutely amazing on communication before and after my viewing. She has always responded promptly to any queries i may have. She was there right on time for the viewing . Emily provided me excellent service. She ... Read Full Review

By : 'James'
Branch : Liverpool, 81-87 Victoria Street
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : L3
First class service a special mention to Shola Parker who sorted all my issues out and kept me informed and upto date with everything could ask for a better service thank you so ... Read Full Review

By : 'Kim'
Branch : Liverpool, 81-87 Victoria Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : L15
I have (and still am) looking for a property and have used several estate agents. I have found working with City Residential to be a good experience. The agent I met this summer for one of my first viewings as a first-time buyer, remembered me even though I had not viewed a City Residential ... Read Full Review
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