The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.2/5, 18 Reviews
89% Recommended
90% sales valuation accuracy
69% sales fee satisfaction
Chapplins Estate Agents
9-11 West Street, Fareham, Hampshire
PO16 0BG
01329 283 330
No Branch Video found...
We are members of the Ombudsman Scheme
Last updated at 12/10/2018, 3:37:40 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 4 | 9 | 1 | 1 | 1 | 0 | 2 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 90% | 69.00% | £187,500 | £637,000 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Share On : 
By : 'Alex'
Branch : Fareham, 9-11 West Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO8
Never let through Chapplins - The worst Agents I have ever let through (and I've let through a lot with no issues). 3 years, literally nothing in the house works. Constantly reported issues to have a response "let's not annoy the landlords" IF issues are fixed it takes ... Read Full Review
Share On :
Darren
Chantelle
By : 'LM'
Branch : Fareham, 9-11 West Street
Services : Sales( As a Vendor )
Sold price : £637000
Would you recommend ? : Yes
Postcode : PO16
From Darren's first visit to the property to all the phone calls to and from Chantelle keeping us up to date with the process, Chapplins couldn't have been more friendly, professional and efficient. I specially liked the idea of creating a bit of a buzz round the property before ... Read Full Review
Share On :
Darren
Chantelle
By : 'Ross'
Branch : Fareham, 9-11 West Street
Services : Sales( As a Vendor )
Sold price : £435000
Would you recommend ? : Yes
Postcode : PO17
Second time we used Chapplins in a short space of time - both times excellent professional service the most recent move was handled so efficiently we were able to secure the property we wanted and the whole team tracked the sale from start to finish to ensure smooth exchange and completion - not ... Read Full Review
Share On :
Chantelle
John
By : 'wendy'
Branch : Fareham, 9-11 West Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO16
Brilliant service. Such a lovely team who made my house sale so easy. They negotiated a fair and reasonable price for me and recommended a great solicitor. From start to finish the service was fantastic. Thanks to Chantelle and the ... Read Full Review
Share On :
Chantelle
John
By : 'Derek'
Branch : Fareham, 9-11 West Street
Services : Sales( As a Vendor )
Sold price : £187500
Would you recommend ? : Yes
Postcode : PO13
Chapplins in Fareham were brilliant throughout the selling of my house especially Charlotte who kept me informed of how things were progressing throughout the whole process from start to finish... especially as we were in the lockdown due to the Coronavirus aswell, Charlotte kept me informed of how ... Read Full Review
Share On :
Kelly
By : 'John'
Branch : Liss, 66 Station Road
Services : Sales( Prospective Vendor/Buyer )
Sold price : £200000
Would you recommend ? : No
Postcode : PO9
Viewed a property with the Director/ Owner Kelly, very rude and arrogant. Put in an offer and then informed that Someone else has as well, said he’ll only give me one chance to beat the other offer and wouldn’t except any offers after that and gave me a day to decide otherwise ... Read Full Review
Share On :
By : 'stephen'
Branch : Havant, 6 Market Parade
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PO9
This was beyond disbelief, I brought a house through them only to be delayed as the vacant possession changed during the process, they left the keys with a neighbour for me to collect despite arranging via email to collect them from the office, the director steve is rude and unhelpful, the ... Read Full Review
Share On :
Chantelle
By : 'Mr'
Branch : Fareham, 9-11 West Street
Services : Sales( As a Vendor )
Sold price : £236500
Would you recommend ? : Yes
Postcode : PO13
We have just sold our home through Chapplins and their service was outstanding. I would recommend them to anyone who wants a quality service. From start to completion Chantelle kept us well informed. This agency definitely deserves their commission as a well run family estate agency who puts ... Read Full Review
Excellent and well deserved
Share On :
By : 'Ozzy'
Branch : Fareham, 9-11 West Street
Services : Sales( As a Vendor )
Sold price : £284000
Would you recommend ? : Yes
Postcode : PO15
Our experience using Chapplins was like having several new family members. We got to know everyone during the process of selling our home and finding a new place to live. Each member of staff exceeded our expectations, and knew every detail over the whole process, and were able to keep us up to ... Read Full Review
We were able to negotiate and were satisfied we had a good deal.
Share On :
By : 'Janet'
Branch : Fareham, 9-11 West Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO16
Darren and all the staff at Chapplins were very helpful from the time I asked for valuation until I actually ... Read Full Review
Good
Share On :
By : 'Mr'
Branch : Fareham, 9-11 West Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO14
Fantastic service and very professional. Excellent communication keeping us informed every step of the way. Absolutely delighted. Special thanks to Chantelle and Darren. ... Read Full Review
Good
Share On :
By : 'Doug'
Branch : Liss, 66 Station Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : KT15
Scammed me out of £150 for sending a few emails. Avoid this letting agents like the plague. Horrible people with only there own interests in ... Read Full Review
Soooo bad
By : William Newell
30 Dec 2017When tenants make an application to rent a property, prior to credit checking we ask them to declare if they have any adverse credit history, if they declare no, and it then transpires that they have ...
Share On :
Steve
Julie-Ann
By : 'Anna'
Branch : Havant, 6 Market Parade
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO9
Steve's initial valuation visit was excellent. No nonsense approach but with just the right amount of information needed in order to make a decision - I have no qualms in highly recommending Chapplins of Havant. Steve was always very quick to answer any queries as was Julie-Ann. The process was ... Read Full Review
Although not the lowest (1%) I felt Chapplins would market my property much better than other estate agents. They know the area extremely well.
Share On :
By : 'Louise'
Branch : Liss, 66 Station Road
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : PO9
Absolutely awful service and customer care regarding tenants... Money hungry rats who care for no one or their families... I wouldn't recommend them ever at all to ... Read Full Review
Terrible
By : William Newell
8 Jul 2016Unfortunately some tenants do not appreciate that letting agents are employed by landlords to protect their interests and if a tenant chooses to leave a property before the end of a tenancy and stop ...
Share On :
By : 'Bennett'
Branch : Fareham ,9-11 West Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU35
If you need anything from this agent...forget it! Anytime we have a problem, we're told to "call our Landlord" on the one of the few times we did speak to them, it was to do with an issue for mould, we were told to open all the windows and leave the heating on all day, baring in mind we ... Read Full Review
Share On :
By : 'Spidey'
Branch : Fareham ,9-11 West Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Totally disappointed and disgusted by the attitude and actions of the staff. Constantly giving you the hard sell and then once you have signed up with them they are abrupt and short when the phone is answered and don't lift a finger to help you. No customer service at all and a real uncaring/out ... Read Full Review
Drop the attitude, care about your clients, be up front, open and honest. Get some customer care going on!
Share On :
By : 'Mik'
Branch : Fareham ,9-11 West Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Useless Staff at the Waterlooville Office. I have been trying to find a flat to rent in Waterlooville for almost 6 months and despite leaving my number, they never call. When I call them about a property I have seen them advertise, they are unable to provide answers to even basic questions and ... Read Full Review
They say they are 'Professional' but they are completely lacking in knowledge on the properties that they have to let. Why don't they return calls and why do they consistently provide wrong information!
By : chapplins fail
29 Jan 2012fully agree, hopeless and pathetic...
Share On :
By : 'GZ'
Branch : Fareham ,9-11 West Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
I found the agent to be very very helpful, nothing was too much trouble, they made my purchase go very smoothly. I would not hesitate to recommend them, and the ... Read Full Review