The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.6/5, 519 Reviews
83% Recommended
60% sales valuation accuracy
57% letting valuation accuracy
60% sales fee satisfaction
60% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60.00% | 60% | £60,000 | £2,017,500 |
| Lettings | 57% | 60% | £311 | £4,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 33 | 59 | 55 | 119 | 62 | 27 | 42 | 16 | 14 | 92 |
Chancellors
15 Notting Hill Gate, London, Greater London
W11 3JQ
020 7727 7227
By : 'Jennifer'
Branch : Headington Oxford, 107 London Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £450000
Would you recommend ? : No
Postcode : OX3
Chancellors force buyers to pay huge £80 for ID and checks on you as a buyer This was in August ! Absolutely disgrace, I went on to buy a different house with another agent becuause of this. Unscrupulous agents ripping everyone off with this DO NOT USE THIS ... Read Full Review
By : 'T'
Branch : Headington Oxford, 107 London Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : OX1
This appalling company and branch deserve negative stars.every single thing they touch is incompetent and unprofessional. Staff have no clue how to manage property. Far worse than having no agent at all. They should be ashamed of the pathetic service they ... Read Full Review
By : 'natasha'
Branch : Bicester, 46 Market Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX26
Tiago has been really helpful with finding us a rental property and helping with obstacles on the ... Read Full Review
By : 'SGiles'
Branch : Chesham, 64 The Broadway
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : HP5
Chancellors have a lot of good reviews on here for buying and selling properties, which allows them to hide the fact that their property management division (Thameside) are awful. I had the misfortune of appointing them to manage my property. Instead of getting the full managed service that I paid ... Read Full Review
By : 'Matthew'
Branch : Windsor, 15 High St
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SL4
<p>Landlords beware! </p><p> In 2021, Chancellors deceptively advertised property as being 'no deposit' and tried to trick me into signing up for a tenancy deposit scheme. They prefilled in the form, and only after I had paid a holding deposit did I discover this was a ... Read Full Review
By : 'Andy'
Branch : Stanmore, 38 The Broadway
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : HA3
The worst agent we have used. After purchasing their silver service we heard nothing whatsoever from them after introduction. Our tenant left after 13 months without the contract being extended so we had to collect rent for the final month, arrange checkout, etc. We then received a bill for the ... Read Full Review
By : 'David'
Branch : Surbiton, 1-5 St Mark\\\'s Hill
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : No
Postcode : KT5
AVOID AVOID AVOID AVOID My girlfriend is a landlord and rent two properties out with the joke of an organisation. Despite being instructed this company have paid her rents into the incorrect account for 3 months costing her over £7000 in lost revenue. When she complained she was told to stop ... Read Full Review

By : 'Deeksha'
Branch : Sunbury-on-thames, 1 Staines Road West
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : TW13
These guys are pathetic!!!! Don't trust them. We were 3 people looking for a flat and we told them on the very first day that we are a couple and a friend and they will need HMO licence on the property. They kept us hanging for a month. Their agent Sofie kept assuring us that the flat is ... Read Full Review
By : 'Diane'
Branch : Brecon, 33 High St
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : NP22
BRECON office are the most unprofessional i have ever met they are underhanded, certainly not trustworthy i wouldnt trust them to do unaccompanied viewings unless you want your possessions video'd and distributed goodness knows where... all without our permission at no timevwere we asked if it ... Read Full Review

By : 'T'
Branch : Chesham, 64 The Broadway
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : HP5
I bought a house through Chancellors and they lied the entire way through the process. I bought based on a completion date of March 22. The agent agreed this was possible because the seller had completed their end and would move in with family while their house was built. March came and went. As ... Read Full Review
By : 'Anon'
Branch : Basingstoke, 22-24 Winchester Street, Basingstoke,
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RG23
Disgusting behaviour. Allowed someone who didn't even own the house to advertise it for let. No due diligence from this cowboy company. Even had to remove the sign ... Read Full Review

By : 'Aiden'
Branch : Maidenhead, 14-16 Queen Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £150000
Would you recommend ? : No
Postcode : SL6
Initially a positive experience with Jamie Collins from the Maidenhead branch trying to sell a retirement flat in Maidenhead. Only achieved 3 viewings over 24 weeks and became increasingly untrustworthy and unprofessional. Communication broke down almost entirely with feedback from the few viewings ... Read Full Review
By : 'Dissatisfied'
Branch : Bracknell, 1 Station Square
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : HA6
Chancellors have "managed" a property for my family in NW London for the past few years . Aside from awful levels of incompetence, we continually find ourselves dealing with different people in different departments, all of whom are experts in telling us what they cannot do and why, ... Read Full Review
By : 'EC'
Branch : Reading, 46 Market Place
Services : Sales (As a Vendor)
Sold price : £215000
Would you recommend ? : No
Postcode : RG1
AVOID AT ALL COSTS - I would give negative stars if I could. The end to end service was incredibly terrible & full of faults. - Marketed my property without my consent - the property details even contained errors - The agents made NO EFFORT whatsoever to sell the property during viewings, ... Read Full Review

By : 'Sabana'
Branch : Bracknell, 1 Station Square
Services : Sales (As a Buyer)
Sold price : £225000
Would you recommend ? : No
Postcode : HP
I am really happy with venora performance about my house producers because she is really helpful to explain everything nicely .I am really really happy she is fabulous ... Read Full Review

By : 'Mr'
Branch : Bracknell, 1 Station Square
Services : Sales (As a Buyer)
Sold price : £435000
Would you recommend ? : Yes
Postcode : HA3
We've had great experience being assist by Chancellor's, especially the credit goes out to Venora Fernandes who was patient, well-informed and a true problem solver. When you buy a home, especially your first one, you would want to be in capable hands. It gives you the satisfaction ... Read Full Review

By : 'Ramin'
Branch : Bracknell, 1 Station Square
Services : Sales (As a Vendor)
Sold price : £435000
Would you recommend ? : Yes
Postcode : HA7
Venora Fernandes has been very responsive and caring as our point of contact for selling our property. She has always been very responsive and has always provided an update throughout the process of our sales ... Read Full Review
By : 'Theresa'
Branch : High Wycombe, 2 Crendon Street
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : HP11
When started to rent my property I had excellent service from the high wycombe branch but as soon as it was moved to thameside property management it was shocking. I have never dealt with such a bad company. No help at all for me as the landlord, although I'm paying them , getting contractors ... Read Full Review
By : Dave C
5 Oct 2022Hi I’m having same issues - how did you get out of the contract ? Did you have to serve notice on the...

By : 'Hui'
Branch : Summertown Oxford, 255 Banbury Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : OX2
Tom is very professional and very experience. He is also very kind and helpful. It was a nice experience with the sale of my ... Read Full Review

By : 'John'
Branch : Brecon, 33 High St
Services : Sales (As a Buyer)
Sold price : £280000
Would you recommend ? : Yes
Postcode : LD3
Very impressed with their service. We travelled from afar and did not know the local area, Laura showed us lots of properties and eventually, we found our dream home. Thank you ... Read Full Review
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Last updated at 6/11/2019, 10:14:59 AM by allAgents