Brand Vaughan

4.31/5 rating 49 reviews
  • 81% valuation accuracy
  • 84% recommend
  • 93% fee satisfaction
Brand Vaughan, is a forward-thinking, independent agency who combine the latest technology in estate agency with years of traditional experience.
Brand Vaughan

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“ Rocks my rental socks... ”

Jun 16,2018
Minithumbup
By: 'Tom Nicholas'
Jun 16,2018
0 people found
this helpful
Ermmm aren't estate agents supposed to make you disappointed? Helen, Paige and Kirsty actually amazed me, they are three knowledgeable, committed and absobloodylutely fantastic examples of customer service. Thank you for making a difference in my letting experience. You are a rare brand, a ...
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Banging
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“ Awful experience... ”

Apr 17,2018
Minithumbdown
By: 'Deeks'
Apr 17,2018
2 people found
this helpful
Communication is awful. One particular member of staff has been extremely rude on several occasion. Complained a few times and nothing done. Raised a few issues with property. Have ended up having to deal with the landlord direct, who luckily is lovely. Can take over ...
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Bad
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Feb 16,2018
Minithumbdown
By: 'Leroy'
Feb 16,2018
2 people found
this helpful
Brand Vaughan are neither in the property business nor the people business, they are in the money business. Throughout our tenancy they were reasonable, forgetting to contact maintenance for a week here, and charging us £60 to simply continuing to rent our property there, but when ...
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Comment on agent fees
You are paying to obfuscate the process of finding somewhere to live rather than to make it easier. You are giving people money for nothing, no skill, no service (that couldn't be automated). And on top of that they speak with you with contempt and derision whilst they take your money.
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Feb 05,2018
Minithumbup
By: 'Brian'
Feb 05,2018
0 people found
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I dealt with Simon Lemke of Brand Vaughan for the recent purchase of a house in Hove. Both Simon and his team were always available to view the property without us feeling hurried and followed up quickly and efficiently on all questions, even after the ...
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N/A
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Oct 23,2017
Minithumbup
By: 'JackieB'
Oct 23,2017
1 people found
this helpful
An excellent, professional and helpful team / service. Would highly recommend. The team helped us all through the process of purchasing a flat from start to finish and after too! Jon Antony, in particular, went above and beyond in helping us with issues that arose both ...
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Oct 18,2017
Minithumbup
By: 'GR'
Oct 18,2017
0 people found
this helpful
Jimmy Atkins was very helpful with us at the beginning and throughout the process of selling and purchasing. He was always available to listen to our needs and always tried to accommodate our request. His advice helped the successful and speedy process of our sale ...
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Oct 01,2017
Minithumbup
By: 'Roger'
Oct 01,2017
0 people found
this helpful
These agents acted with great professionalism from the start and kept us informed of every stage of the sale. I really wasn't expecting the quick sale they promised, but we were all astounded that this was achieved within 24 hours of signing the sales contract! ...
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Best rate agreed quickly.
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Sep 25,2017
Minithumbup
By: 'John link'
Sep 25,2017
0 people found
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David Vaughn and The B-V team led by Micheal Enever from the Kemptown office, were incredibly helpful and supportive throughout the whole selling process. David at the start (and from time to time, was more a friend than agent) and Michael and 'the boy band!...
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Comment on agent fees
Very fair!
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Sep 22,2017
Minithumbup
By: 'east sussex designers'
Sep 22,2017
0 people found
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excellent team, very helpful, professional and efficient. good communication, super website and details of our property. sold within 1 month to completion. Before this; we used their lettings department for 6 years; they were also very good indeed. Toby is an excellent manager who works very hard ...
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Comment on agent fees
good. low for all the work they do.
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Sep 05,2017
Minithumbup
By: 'Mr and Mrs Happy'
Sep 05,2017
1 people found
this helpful
We chose Brand Vaughan on the basis of them being the top estate agents selling property in Kemp town, and good job we did.From start to finish they have been incredibly professional,helpful and are always available for you. They're also a seriously nice ...
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Aug 14,2017
Minithumbdown
By: 'pope1965'
Aug 14,2017
2 people found
this helpful
Would only accept offer if used there own mortgage broker, this is disgusting and not allowed ! I am sure the ombudsman or regulatory body would be very interested in this....
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By: Jason Brand
Aug 30, 2017
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Thank you for your time in posting your review. I would be very pleased to hear from you directly. To clarify Brand Vaughan do not insist on using our mortgage brokers for their mortgage when buying a property. However, we do ask buyers who have made an offer, that our mortgage brokers financially qualify the offer, so we can with confidence confirm the financial ability to proceed to our vendor. This is a very important service we provide to our vendors as it can save wasted time later in t ...
Aug 09,2017
Minithumbup
By: 'Geoff'
Aug 09,2017
0 people found
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All Brand Vaughan staff were friendly and efficient and would recommend their services to buyers and sellers alike with a helpful specialist post sale service...
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Comment on agent fees
Good
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Jul 31,2017
Minithumbup
By: 'Nathan Dean'
Jul 31,2017
0 people found
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After a number of agents out to value, I felt that Simon Lemcke seemed the most keen. After instructing Brand Vaughan Hove to sell our home they generated viewings before the photos were taken and it sold for what we were hoping for. I have ...
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Good value for money, the level of marketing provided was fantastic.
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May 26,2017
Minithumbup
By: 'Jane Ling'
May 26,2017
0 people found
this helpful
Brand Vaughan recently handled the sale of my four bed period property in Kemptown. Michael Enever was my main contact and he handled every aspect of the sale expertly and was highly professional with what was a long and complex chain. I felt I was ...
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Comment on agent fees
Excellent
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Mar 06,2017
Minithumbup
By: 'Ray and Jan'
Mar 06,2017
1 people found
this helpful
We sold our house and bought our flat BOTH through Brand Vaughans Hove and Kemp Town offices. Michael in Kemp Town has been extremely helpful. We also dealt with Karen in the Preston Park office who I would like to single out for praise. She ...
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Comment on agent fees
Very good.
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Feb 24,2017
Minithumbup
By: 'Kim Y.'
Feb 24,2017
1 people found
this helpful
Unlike most Estate Agents, this one proved to be outstanding in their professionalism . They kept me informed of every aspect of the sale of my property, with excellent feedback after every viewing. I was always made to feel welcome at my often visits to their ...
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Comment on agent fees
Good
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Feb 15,2017
Minithumbup
By: 'Homegirl'
Feb 15,2017
0 people found
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Michael was brilliant to deal with. Great communication and easy to have a frank conversation with him. He quickly understood my circumstances and helped me to negotiate a really good price on my house purchase. Strongly recommend. Thanks again Michael :)...
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N/A
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Dec 10,2016
Minithumbdown
By: 'Angrycustomer'
Dec 10,2016
8 people found
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Do not rent with Brand Vaughan. They have acted despicabley during our tenancy, breaking tenancy rules and actively working against our favour. Pathetic excuse for a company, I cannot rate them low enough...
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Nov 18,2016
Minithumbup
By: 'C Taylor'
Nov 18,2016
0 people found
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My experience with all the team at the kemp town office was positive. We had bad luck with some buyers but the boys never gave up and always found another buyer quickly. A big thank you to Michael, Jordan and Justin for going the extra ...
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Comment on agent fees
Fairly priced.
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Sep 28,2016
Minithumbup
By: 'David Shaw'
Sep 28,2016
0 people found
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Very happy with the service that Brand Vaughan offer. I have dealt with them on a few occasions now and found them to be very professional and friendly. On this particular sale, Mike and Karen (sales progression manager) were brilliant. Thanks again to all the ...
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Comment on agent fees
Agents fees are fine, in line with other agents.
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Sep 21,2016
Minithumbup
By: 'Martha'
Sep 21,2016
0 people found
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I was only thinking about selling my house but after meeting the manager Toby Smith and learning more about Brand Vaughan I was ready for it to go on the market immediately and confident they were the agents to use. Toby said that he would ...
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I was very happy with the Agent's Fees
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Aug 08,2016
Minithumbup
By: 'RR'
Aug 08,2016
0 people found
this helpful
Until the long-awaited (but unlikely) overhaul of the house-buying system in England and Wales the potential for stress and upset in selling and buying a house will continue to be abundant and unavoidable. No single estate agent will be able to change this situation but ...
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Comment on agent fees
Maybe I'm naieve but the fee was less than I expected.
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Jul 09,2016
Minithumbup
By: 'Karl'
Jul 09,2016
0 people found
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A very pleasant and positive experience from start to finish. We were kept up to date with all viewings and constant feedback which was very reassuring. Annie Karlsson kept proceedings moving and also maintained good contact with us. All staff members at the branch were ...
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Comment on agent fees
Very acceptable
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Jul 04,2016
Minithumbup
By: 'Chris Harris'
Jul 04,2016
0 people found
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I bought my flat through Brand Vaughan in 2010 and decided to sell it through Brand Vaughan earlier this year. David was very professional and knowledgeable in terms of the flat's value. We decided on a figure and it sold within two weeks! I was very ...
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Comment on agent fees
Very competitive
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Jun 27,2016
Minithumbup
By: 'Hjdav'
Jun 27,2016
0 people found
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Brand Vaughan are by far the most excellent agents I have encountered. Professional, caring, reliable and efficient. We were selling a property which fell through a couple of times (for different reasons through no fault of Brand Vaughan) and they were excellent in re selling ...
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Feb 10,2016
Minithumbup
By: 'Julia Russell'
Feb 10,2016
0 people found
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BV Kemptiwn has to be the most outstanding Estate Agent I have ever dealt with... In terms of care. Honesty,and absolute professionalism they really are simply the best! I recently sold 2 properties and bought another with their help, expertees and proceeds of the sales. ...
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Excellent value
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Feb 03,2016
Minithumbup
By: 'The Cayman'
Feb 03,2016
0 people found
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Very professional and faultless service on the finding a buyer side - feedback was prompt and the agents meticulously presented which helps. Good advice given on how to maximise sale potential. Very proactive on the sales progression side too and they went the extra mile ...
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Comment on agent fees
it was one of the most competitive quotes received
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Aug 05,2015
Minithumbup
By: 'J-M'
Aug 05,2015
0 people found
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Harry was always responsive, positive and a pleasure to deal with in what was often a challenging sale. Whenever I rang into the office the phone was always answered quickly, helpfully and cheerfully The downside was poor communication when the transaction was moved to the ...
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Jul 08,2015
Minithumbup
By: 'Mrs Lilley'
Jul 08,2015
1 people found
this helpful
We bought our house through Brand Vaughan back in 2010 and were very impressed with their service then. They then marketed it again in 2015. In the end we decided not to sell but in the three or four weeks that our property was on the market ...
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Jul 01,2015
Minithumbup
By: 'Meghan'
Jul 01,2015
1 people found
this helpful
I used Brand Vaughan last year to purchase my flat and I would highly recommend them! From start to finish, they understood what I was looking for and suggested properties accordingly. Most of my viewings were with Harry and he exceeded all expectations by doing ...
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1 0 1 3 26 1 13 0 0 4

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View All 3 Branches


Brand Vaughan - Brighton, BN1
Brighton
219 Preston Road, Brighton BN1 6SA
(1)
Brand Vaughan - Hove, BN3
Hove
117-118 Western Road, Hove BN3 1DB
(8)
Brand Vaughan - Brighton, BN2
Office 1
110 St Georges Road, Kemp Town, Brighton BN2 1EA
(38)

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