Brand Vaughan

35 reviews 4.4 /5 rating
  • 82% valuation accuracy
  • 86% recommend
  • 96% fee satisfaction
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    Jason Brand
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    Colin Stansbury
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    Annie Karlsson
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    Annie Karlson
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    David Vaughan
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    John Gnoni
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    Harry Klus
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    Toby Smith
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    Michael Enever
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    karen franks
Brand Vaughan, is a forward-thinking, independent agency who combine the latest technology in estate agency with years of traditional experience.
 
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Mar 06,2017
Minithumbup
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karen franks
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Mar 06,2017
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We sold our house and bought our flat BOTH through Brand Vaughans Hove and Kemp Town offices. Michael in Kemp Town has been extremely helpful. We also dealt with Karen in the Preston Park office who I would like to single out for praise. She kept us updated on both the sale and purchase issues as they arose. Throughout the whole process we have been extremely impressed with the level of customer service shown by all 3 branches. Exceptional. We have moved several times over the past few years...
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Very good.
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Feb 24,2017
Minithumbup
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Toby Smith
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Feb 24,2017
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Unlike most Estate Agents, this one proved to be outstanding in their professionalism . They kept me informed of every aspect of the sale of my property, with excellent feedback after every viewing. I was always made to feel welcome at my often visits to their office. All the staff behaved with the upmost courtesy and I have no hesitation in recommending them. Thank you all at the Kemp Town Branch....
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Good
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Feb 15,2017
Minithumbup
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Michael Enever
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Feb 15,2017
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Michael was brilliant to deal with. Great communication and easy to have a frank conversation with him. He quickly understood my circumstances and helped me to negotiate a really good price on my house purchase. Strongly recommend. Thanks again Michael :)...
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N/A
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Dec 10,2016
Minithumbdown
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Dec 10,2016
2 people found
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Do not rent with Brand Vaughan. They have acted despicabley during our tenancy, breaking tenancy rules and actively working against our favour. Pathetic excuse for a company, I cannot rate them low enough...
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Nov 18,2016
Minithumbup
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Nov 18,2016
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My experience with all the team at the kemp town office was positive. We had bad luck with some buyers but the boys never gave up and always found another buyer quickly. A big thank you to Michael, Jordan and Justin for going the extra mile all the way up to completion. Thanks again....
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Fairly priced.
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Sep 28,2016
Minithumbup
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Sep 28,2016
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Very happy with the service that Brand Vaughan offer. I have dealt with them on a few occasions now and found them to be very professional and friendly. On this particular sale, Mike and Karen (sales progression manager) were brilliant. Thanks again to all the team....
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Agents fees are fine, in line with other agents.
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Sep 21,2016
Minithumbup
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Sep 21,2016
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I was only thinking about selling my house but after meeting the manager Toby Smith and learning more about Brand Vaughan I was ready for it to go on the market immediately and confident they were the agents to use. Toby said that he would try to make the experience of selling as stress free as possible and he kept his word. I was so impressed with everything about them. A fantastic draft and photographs were produced in a short time. Whenever you rang the office your call was answered quickly a...
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I was very happy with the Agent's Fees
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Aug 08,2016
Minithumbup
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Aug 08,2016
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Until the long-awaited (but unlikely) overhaul of the house-buying system in England and Wales the potential for stress and upset in selling and buying a house will continue to be abundant and unavoidable. No single estate agent will be able to change this situation but by working with Brand Vaughan I have felt that I have done what I can to mitigate any possible grief. I bought my house in Brighton through Brand Vaughan six years ago and this year, when the time came to move on, I chose to sell...
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Maybe I'm naieve but the fee was less than I expected.
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Jul 09,2016
Minithumbup
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Toby Smith
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Annie Karlsson
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Jul 09,2016
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A very pleasant and positive experience from start to finish. We were kept up to date with all viewings and constant feedback which was very reassuring. Annie Karlsson kept proceedings moving and also maintained good contact with us. All staff members at the branch were always courteous and helpful....
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Very acceptable
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Jul 04,2016
Minithumbup
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David Vaughan
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Toby Smith
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Jul 04,2016
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I bought my flat through Brand Vaughan in 2010 and decided to sell it through Brand Vaughan earlier this year. David was very professional and knowledgeable in terms of the flat's value. We decided on a figure and it sold within two weeks! I was very happy with the sum achieved. The write-up, photography and brochure were outstanding. The after-care service (handled through Preston Park office) was also excellent, as I was kept well informed, with Karen progress chasing up and down the chain as ...
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Comment on agent fees
Very competitive
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Jun 27,2016
Minithumbup
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Jun 27,2016
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Brand Vaughan are by far the most excellent agents I have encountered. Professional, caring, reliable and efficient. We were selling a property which fell through a couple of times (for different reasons through no fault of Brand Vaughan) and they were excellent in re selling the property - in each instance investing time and effort to remarket. Their after sales is magnificent. I have never said this about an estate agent, but they are worth their weight in gold and totally trustworthy....
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Feb 10,2016
Minithumbup
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Feb 10,2016
0 people found
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BV Kemptiwn has to be the most outstanding Estate Agent I have ever dealt with... In terms of care. Honesty,and absolute professionalism they really are simply the best! I recently sold 2 properties and bought another with their help, expertees and proceeds of the sales. It iwas an extremely difficult balance to maintain...Being efficient, speedy,.. and a supportive friend during a most trying time for me, juggling serious family health issues and moving home. This they achieved with an elegant...
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Excellent value
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Feb 03,2016
Minithumbup
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Feb 03,2016
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Very professional and faultless service on the finding a buyer side - feedback was prompt and the agents meticulously presented which helps. Good advice given on how to maximise sale potential. Very proactive on the sales progression side too and they went the extra mile to make sure that exchange could take place when the vendor's solicitor could not be traced!...
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it was one of the most competitive quotes received
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Aug 05,2015
Minithumbup
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Harry Klus
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Aug 05,2015
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Harry was always responsive, positive and a pleasure to deal with in what was often a challenging sale. Whenever I rang into the office the phone was always answered quickly, helpfully and cheerfully The downside was poor communication when the transaction was moved to the transaction team and then away from them without telling us at all and no response from David Vaughan when told he would call....
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Jul 08,2015
Minithumbup
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Jason Brand
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Toby Smith
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Jul 08,2015
1 people found
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We bought our house through Brand Vaughan back in 2010 and were very impressed with their service then. They then marketed it again in 2015. In the end we decided not to sell but in the three or four weeks that our property was on the market the service we received from Brand Vaughan was of an exceptionally high standard. Their brochure and images were beautifully presented and the copy well written and precisely targeted towards the 'right' kind of buyer for our house. We had set them a slightl...
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Jul 01,2015
Minithumbup
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Harry Klus
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Jul 01,2015
1 people found
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I used Brand Vaughan last year to purchase my flat and I would highly recommend them! From start to finish, they understood what I was looking for and suggested properties accordingly. Most of my viewings were with Harry and he exceeded all expectations by doing viewings out of hours and recommending properties as soon as they came on the market so I could get a first viewing; because of his dedication and commitment, I found my perfect property which I am still so in love with! Communication...
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May 27,2015
Minithumbup
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John Gnoni
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May 27,2015
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John was amazing and went well out of his way to help with everything. John enthusiasm and passion for his job shines through. John always has the biggest smile and is a great person to deal with. Thank you John °Å¸ËœÅ ...
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Apr 30,2015
Minithumbdown
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Apr 30,2015
6 people found
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I have been looking for a property for some time and one came up in a great area of Hove. I was so interested that I even put in an offer before buying it as the day I was meant to view the booking was apparently inconvenient to view by the tenants. This viewing was also only cancelled hours before I was meant to be viewing the property despite being booked in 3 days earlier. I finally get a viewing and the agent doesn't acknowledge that I had already made an offer on the property and was m...
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Apr 22,2015
Minithumbup
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Harry Klus
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Annie Karlson
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Apr 22,2015
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Having spent over a year looking for a property and going through many different estate agents, an happily say that brand vaughan were one of the better agencies i came across. They were not pushy when it came to viewing and allowed me to look at the property in my own time. this when compared to other estate agents was brilliant as with others i felt like i was being shown around by a used car salesman. The two agents i was in contact with, both Harry and Annie were superb, very friendly and t...
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Mar 27,2015
Minithumbup
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Michael Enever
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Mar 27,2015
1 people found
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Because properties in Kemp Town were being snapped up, and we don't currently live locally, I rang all the local estate agents and gave them our criteria and asked if they had anything in the pipeline which might suit us. Michael at Brand Vaughan listened very carefully and suggested at least 2 properties, which we viewed as soon as we got down to Brighton. They both were exactly what we had been looking for and we ended up buying the second one, which he had earmarked as a real contender. He...
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Mar 18,2015
Minithumbup
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Annie Karlsson
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Mar 18,2015
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After viewing what feels like hundreds of properties with various agents in the Brighton area I came across the perfect property through Brand Vaughan. They were polite, knowledgable and new the area and property well, the team were always friendly and very helpful with any questions i had. I dealt with Toby Smith as my main contact for the purchase. He really listed to what I was looking for and went above and beyond to find the perfect house for me. I also dealt with Annie who made the process...
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Mar 05,2015
Minithumbup
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Harry Klus
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Mar 05,2015
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Harry was more than helpful when it came to purchasing our property. He was very thoughtful and responsive and gave us a great link to an amazing solicitors that helped to make our purchase run as smoothly and as quickly as possible. He was also more than willing to take us to as many properties as possible to ensure that we found the perfect one (which we have!), as well as answer the long list of questions and concerns that I had. The whole experience with the seller was quite stressful, but B...
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Dec 18,2014
Minithumbup
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Dec 18,2014
0 people found
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Such fantastic service! They sold my property quickly for a brilliant price! Would use time and time again, best in Brighton!...
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Sep 29,2014
Minithumbup
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Jason Brand
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John Gnoni
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Sep 29,2014
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The flat had been on the market for some time when someone finally made an offer. This offer fell through after three weeks. John at Brand Vaughn found a new buyer for us within a couple of days. As far as I understand, he was very proactive in contacting possible new buyers - we certainly had another one quickly, which was the main thing....
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n/a
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Sep 29,2014
Minithumbup
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Sep 29,2014
1 people found
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We cannot speak more highly of the team at Brand Vaughan. They produced our buyer within hours of our giving them the sales instruction and the whole process has been completed in record time.Highly professional, totally efficient and responsive, the Brand Vaughan team was everything we could have hoped for. We dealt with several members of staff throughout the sales process and, at each point in the proceedings, the staff members were knowledgeable and excellent at addressing all our needs. At ...
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Sep 21,2014
Minithumbup
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David Vaughan
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Sep 21,2014
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I found that throughout the sale process Brand Vaughan were excellent in every respect accompanying potential purchasers and noting the period house features and explaining all the details to potential buyers. Once they found a buyer they closely followed the legal procedures to a successful conclusion for both seller and buyer . I have used a number of estate agents over 10 years in the Brighton and Hove area and I can honestly say Brand Vaughan have been the best and i have no hesitation what...
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Fees were acceptable and competitive and represented good value
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Aug 29,2014
Minithumbdown
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Colin Stansbury
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Aug 29,2014
1 people found
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Made and offer which was accepted. Another purchaser was then shown the flat and they made a higher offer which was accepted. Not an ethical way to behave. Any trust that the estate agent was operating appropriately has been lost. While there was an apology the result was the same and the agreed offer was not honoured....
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By: Brand Vaughan
Sep 16, 2014
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We understand the frustrations of the buyer in this situation, but as the appointed agent we have a legal commitment to disclose all offers to our vendors. The timings were unfortunate. The morning we received the offer there was a pre scheduled viewing arranged which took place (to the eventual buyer) before any sale was agreed. This buyer subsequently made an offer. The vendor was therefore presented with two varying offers and decided they wanted to accept the one from the second buyer. ...
Aug 01,2014
Minithumbup
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Aug 01,2014
0 people found
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BV did a brilliant job on our property. The brochure was awesome - great design, great wording and photographs. They achieved the full asking price for my house within a week of it going on the market ¢â‚¬â€œ and at a price that was higher than we had ever imagined. I have no hesitation in recommending BV to anyone....
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Jan 10,2014
Minithumbup
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Jason Brand
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Jan 10,2014
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An outstanding service! Nothing was too much trouble for this exceptional team. At my first meeting with Jason Brand he provided excellent advice based on a comprehensive understanding of the local market and offered clear guidance on how best to prepare my property for the market. He was also able to offer an extremely competitive rate of commission. Even before it was ready to advertise, Jason had a queue of potential buyers who were chomping at the bit to see the property. This resulted in...
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Oct 24,2013
Minithumbup
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Jason Brand
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Annie Karlsson
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Oct 24,2013
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Having bought and sold properties through Brand Vaughan a number of times, I can only say that every experience has been dealt with professionally and efficiently. Brand Vaughan are certainly much better than other agents we have had the misfortune to deal with in the past. Both Jason and Annie who have dealt with our transactions are easy to reach, respond promptly and get problems resolved quickly....
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Brighton, BN2 1EA

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Brand Vaughan - Brighton, , BN1
Brighton
219 Preston Road, Brighton BN1 6SA
(1)
Brand Vaughan - Hove, , BN3
Hove
117-118 Western Road, Hove BN3 1DB
(1)
Brand Vaughan - Brighton, BN2
Office 1
110 St Georges Road, Kemp Town, Brighton BN2 1EA
(31)

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