Atlantis Estates is a subsidiary of the Atlantis Group of companies founded in 1999. Specialising solely in commercial and residential property management, Atlantis provide a unique, professional and customer friendly service to a variety of different client bases including residential management companies, developers and freeholders.show more
Atlantis Estates is a subsidiary of the Atlantis Group of companies founded in 1999. Specialising solely in commercial and residential property management, Atlantis provide a unique, professional and customer friendly service to a variety of different client bases including residential management companies, developers and freeholders.
“ZERO!! This stupid company deserves more ZERO......”
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1 Star Review
Feb 06,2023
By:
'Kuma'
Feb 06,2023
Branch: Reading, 23/24 Market Place
Services: They manage our building
Sold price: £1400 Would you recommend?: No
Postcode: RG1
Branch: Reading, 23/24 Market Place
They manage our building
Sold price: £1400 Postcode: RG1
0people found this helpful
ZERO!! This stupid company deserves more ZERO, all the staff members are simply money looters. No proper service for the money they loot. Never trust these money eating crocodiles.... read full review
“Must improve!? They not fixing the lift for 1......”
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1 Star Review
Dec 05,2022
Matthew
By:
'Hariprasanna'
Dec 05,2022
Branch: Reading, 23/24 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £1300 Would you recommend?: No
Postcode: RG1
Branch: Reading, 23/24 Market Place
Lettings (as a Tenant)
Rent PCM: £1300 Postcode: RG1
1people found this helpful
Must improve!? They not fixing the lift for 14+ months and simply looting our money. That too in the town centre this company staffs are highly irresponsible MUST IMPROVE!? Very worst maintenance company.
Getting money and looting... read full review
“Very poor maintenance by the atlantis. they d......”
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1 Star Review
Apr 21,2022
Matthew
By:
'✌️🙏'
Apr 21,2022
Branch: Reading, 23/24 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £1110 Would you recommend?: No
Postcode: RG1
Branch: Reading, 23/24 Market Place
Lettings (as a Tenant)
Rent PCM: £1110 Postcode: RG1
1people found this helpful
Very poor maintenance by the atlantis. they don't really care about identify and proper fix the issue. for nearly 10 months no action taken to resolve the apartment maintenance issue... read full review
Branch: Reading, 23/24 Market Place
Services: They manage our building
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 23/24 Market Place
They manage our building
Postcode: RG1
0people found this helpful
I have found Andrew Strong , CEO and Imran Alam , office Manager very responsive and helpful is sorting out any problems that have arisen.... read full review
“This çompany are nothing but bandits, your ha......”
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1 Star Review
Jun 15,2021
By:
'Robbed'
Jun 15,2021
Branch: Cambridge, Compass House
Vision Park
Chivers Way
Services: Property Management
Would you recommend?: No
Postcode: IP12
Branch: Cambridge, Compass House
Vision Park
Chivers Way
Property Management
Postcode: IP12
0people found this helpful
This çompany are nothing but bandits, your hard earned money taken for no service whatsoever. Taken for a ride, contract set up by developer, no doubt another back handler in the construction industry.... read full review
“Dreadful service. They take your money and do......”
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1 Star Review
Apr 08,2021
Andrew
By:
'Steven'
Apr 08,2021
Branch: Reading, 23/24 Market Place
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW15
Branch: Reading, 23/24 Market Place
Lettings (as a Landlord)
Postcode: SW15
0people found this helpful
Dreadful service. They take your money and do absolutely nothing in return. The directors don't even live in the UK! AVOID AT ALL COSTS.... read full review
“Most professional and knowledgeable managemen......”
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5 Star Review
Oct 24,2020
By:
'Cameron'
Oct 24,2020
Branch: Reading, 23/24 Market Place
Services: They manage our building
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 23/24 Market Place
They manage our building
Postcode: RG1
0people found this helpful
Most professional and knowledgeable management company I've ever experienced (had experience with these types of companies for 10+ years). Very happy client and would definitely recommend!... read full review
“Extremely poor service. Communal parts left w......”
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1 Star Review
Feb 26,2020
Andrew
By:
'James'
Feb 26,2020
Branch: London, 4th Floor,
1 Kingdom Street
Services: They manage our building
Would you recommend?: No
Postcode: NW6
Branch: London, 4th Floor,
1 Kingdom Street
They manage our building
Postcode: NW6
0people found this helpful
Extremely poor service. Communal parts left with leaks and mould for months. Constant chasing for repairs had no effect. Please see photos. Photo 1 - broken tile in hallway remained unfixed for 6+months Photo 2 - paying for cleaners that never show up Photo 3 - leaking wall ... read full review
“Uses tactics to add additional arrear charges...”
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1 Star Review
Jan 14,2020
By:
'Frank'
Jan 14,2020
Branch: Reading, 23/24 Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CO5
Branch: Reading, 23/24 Market Place
Lettings (as a Tenant)
Postcode: CO5
0people found this helpful
This company uses tactics to add additional arrear charges to customers accounts. I received a letter requesting a £50 arrears charge for a £117 maintenance invoice. They did not send the initial invoice and then refused to take of the arrears charge! The letter I received had ... read full review
Branch: Reading, 23/24 Market Place
Services: They manage our building
Would you recommend?: No
Postcode: RG1
Branch: Reading, 23/24 Market Place
They manage our building
Postcode: RG1
1people found this helpful
Parking Wardens - avoid at all cost
Atlantis Reading used to be an honest and well run company.
However recently they have gone downhill.
As owners we are supposed to get a management charge set by budget.
Any deficit / excess is paid back to owners.
... read full review
“Avoid this company if at all possible. Only e......”
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1 Star Review
Oct 24,2019
By:
'Jon'
Oct 24,2019
Branch: Reading, 23/24 Market Place
Services: Property Management
Would you recommend?: No
Postcode: RG1
Branch: Reading, 23/24 Market Place
Property Management
Postcode: RG1
3people found this helpful
Avoid this company if at all possible. Only exist to line Andrew Strong's pockets, with very high fees and charges. Charged £50 for being a day late with payment. Normal companies just send a reminder initially, but this mob charge £50 for every communication.... read full review
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(2)
Absolutely agree - I was also charged £50 for 1 day late on a £23 charge over Christmas.
Their 30 day period does not include postal delivery so as far as I was concerned I was within the period.
Absolutely rediculous. Not only that they keep making demands for all these small amounts and then clobber the unsuspecting owners. ...
“Terrible service - it takes 9months to 18 mon......”
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1 Star Review
Oct 01,2019
By:
'299'
Oct 01,2019
Branch: London, 4th Floor,
1 Kingdom Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NW6
Branch: London, 4th Floor,
1 Kingdom Street
Lettings (as a Landlord)
Postcode: NW6
0people found this helpful
Terrible service - it takes 9months to 18 months to get something sorted.
If there is an issue - they never follow up.
I would recommend not to use their services.... read full review
Branch: London, 4th Floor,
1 Kingdom Street
Services: They manage our building
Would you recommend?: No
Postcode: NW6
Branch: London, 4th Floor,
1 Kingdom Street
They manage our building
Postcode: NW6
3people found this helpful
Non existent customer service, unable to get even the most simplest of tasks done. Lengthy periods of time to get contractors out. Terrible experience, avoid at all costs... read full review
Comment on agent fees
Fees are taken however they do not uphold their side of the contract
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(2)
Avoid at all costs. John Sykes has a culture within the company facilitating the collection of substantial amounts of money for expansion no matter the human or emotional cost, from 36 pounds late fees if you delay rent a single day to literally the owner of the house calling my son in the middle of the night complaining about the shampoo stand being dirty just to exert dominance while literally everything in ensured in multiple fronts. These companies are one-time stop and unfortunately there i ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:24 AM 10/10/2019 by heather heather
Awards won by Atlantis Estates Ltd.
Regional Awards won by Atlantis Estates Ltd.
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