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Angus Roberts
1.8/5, 7 Reviews
25% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £695 | £1,100 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 2 |
Address
Angus Roberts
31 The Grove, Ilkley, West Yorkshire
LS299NA
01943 811 32
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
No Property Found
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Angus Roberts Branches (View All 2)
We have sold our house and ...
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1 Star Review
By : 'Michelle'
Branch : Ilkley, 31 The Grove
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : BD
10 Jun 2017
People found this helpful4
We have sold our house and are looking for a large rental property. We have just asked to view a large rental property from the IIkley branch and were told we were not allowed to view it as we had not exchanged contracts yet and are not able to commit immediately, 'so it was a waste of their time ... Read Full Review
We've rented a total of six ...
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1 Star Review
By : 'Kate'
Branch : Ilkley, 31 The Grove
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : LS29
9 Jan 2017
People found this helpful3
We've rented a total of six properties in the UK and have always had our bond returned. An agent named David Waterhouse walked through the property with us upon vacating and he said it needed a 'light cleaning'. I said it was absurd and asked what needed to be cleaned and he told me the framing on ... Read Full Review
Comments on Agent Fees
We were well overcharged for a 'light cleaning' but there's no one to complain to - it's sometimes best just to be rid of them.
We used Angus Roberts to rent ...
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4 Star Review
By : 'ahsat'
Branch : Ilkley, 31 The Grove
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : LS18
4 Jan 2017
People found this helpful1
We used Angus Roberts to rent a flat in Leeds whilst relocating. Overall we found them to be excellent - very good communication via both email and phone and the app/website for reporting faults is particularly excellent. They handover the flats in a very clean state, and therefore expect them ... Read Full Review
Comments on Agent Fees
Fees are quite high compared to others in the Leeds area, but could be a lot more when compared to London etc and they do have good customer service.
We've rented properties many ...
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1 Star Review
By : 'Ilkley'
Branch : Ilkley, 31 Grove Road
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : LS29
29 May 2014
People found this helpful14
We've rented properties many times in the last ten years but this was the first experience with Angus Roberts. As with the previous review I have just read, "David" was unprofessional and rude. Regardless of how clean and tidy a home is left - it will still need a "light ... Read Full Review
What agent could do to change your mind?
Professionalism is key to good business. Sacking the rude employees would be a good start to achieving that goal.
I felt that the real estate ...
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2 Star Review
By : 'Downtime'
Branch : Ilkley, 31 Grove Road
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : BD23
28 Oct 2013
People found this helpful5
I felt that the real estate agent was more eager to get me to pay more than 400 GBP just to get trough the approval process than to convince me to actually rent the property. He sad that 250 GBP would be paid back once I pay the first rent (which would be 12 month in advance by the way). ... Read Full Review
What agent could do to change your mind?
Lower your initial fees (a lot) to a decent level and focus on the sale rather than the process.
The problem occurred upon ...
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1 Star Review
By : 'gemma'
Branch : Ilkley, 31 Grove Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS29
12 Feb 2013
People found this helpful7
The problem occurred upon checkout, David came out to inspect my apartment which had been thoroughly cleaned, however, he found some crumbs in the bottom of the grill pan and advised me that i would be charged over one hundred pounds for a cleaning service for these crumbs. I happened to have my ... Read Full Review
What agent could do to change your mind?
Behaved appropriately and not shouted abuse.
we used them to rent a house ...
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1 Star Review
By : 'ben'
Branch : Ilkley, 31 The Grove
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS29
5 Dec 2012
People found this helpful5
we used them to rent a house from and we have had no end of problems the damp in the property is terrible and there comment has been "well it was ok before you moved in" and they have advised to fix the problem they would think another radiator would do it. when i asked if this had been ... Read Full Review
What agent could do to change your mind?
the agents have time and time again failed to call me back i have called them over 20 times and they have called me back twice. i have advised them i have had medical issues due to the damp and they have stopped responding
1 - 7 of 7 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
