Andrews

Wow!! If i could give 0 stars i would. What a terrible company, rogues and liars. Its like they dont want to sell anything. Was interested in a property, our it first even though i was offered elsewhere. Waited... Waited.. Called over and over again to be told loads of different stories... Whilst ... Read Full Review

Not the best service we’ve had took a long time in getting the keys and everything sorted. After that they got better but it still needs improving massively in my ... Read Full Review

Review for Andrews in Hastings, East Sussex. I can only assume the 4 star reviews on Andrews' own website are fake - AVOID ANDREWS AT ALL COSTS. We had a year long tenancy to rent a flat through Andrews. If they ever need something from you, you will receive countless emails and telephone ... Read Full Review

I have booked a viewing as possible tenant, I told them I would like to move asap, they scheduled for 7 days waiting them they rescheduled my property viewing twice in different days and finally they sent me a sms telling the property is overbooked. They are not profissional and just care about ... Read Full Review

Andrews has simply been unprofessional. Throughout the tenancy, they have failed to support me as a tenant. There were a number of issues (smelly drains, filthy washing machine, smelly carpets, broken towel rail, etc) raised regarding the property at the start of the tenancy but only 40% were ... Read Full Review

Wish there are negative points to give! Andrews office in central Bath (Princes Buildings) accepted my offer on a flat and asked for all the documents to proceed. They did everything to push me through the initial process and lied about taking the property off the market (They even went that far to ... Read Full Review

I have been using Andrews' full management service for a number of years and have always had excellent service. As "small fry" in letting terms, my agent, Tom Giboney has given dedicated and fair service to both me and, I feel, to my ... Read Full Review

Took advantage of my grandmother (landlady). Property was left in an absolute state when the tenants left including food left everywhere attracting vermin, mould accumulating in the brand new fridge and broken drawers and scuffed floors and walls which were newly painted. Andrews said there was ... Read Full Review

Diego from Andrews was really good whilst we were looking to rent urgently. Always keeping us updated and pushing the landlord for a ... Read Full Review

The absolute worst agency I have ever used. Constant unprofessionalism, lack of knowledge and morsl disregard demonstrated throughout the tenancy. I was charged £350 in fees to sign the contract, but they could not justify at all why - luckily these have now been abolished by the ... Read Full Review

I wish there will be negative star rating to put... to describe how bad they are. When renting, please try to keep as far as you can from this ... Read Full Review

There were lots of things that were broken upon moving in - doors that didn't close properly, broken hinges on doors, wires chewed by mice, broken oven. Andrews did repair these things, but it was often cheap labour which didn't always fully fix the problem, and when the larger problem ... Read Full Review

Attempted to rent a property with Andrews. Needed a guarantor to make an offer. Called repeatedly to ask for a copy of the T's & C's for the guarantor and was told each time someone would be in touch with me. No one ever did, and eventually the property was let to someone ... Read Full Review

Absolutely Awful I cannot state just how dissatisfied by Andrews services I have been. As per most of the reviews, in the initial period where they were taking your money they were very helpful, but beyond that it has been shocking. Charging at every opportunity even just to extend the tenancy. ... Read Full Review

Very poor at both beginning and end of tenancy contract. Lies and delays when renting out property, seeking only to drive up price for landlord. Unnecessary delays getting deposit returned (still waiting). Would not use ... Read Full Review

Extremely poor agents with a voracious and insatiable appetite for extracting every possible penny from their unfortunate tenants. Their website, comically, makes boasts about their ethical credentials, but the reality is very different. Repeated requests for the return of the part of our ... Read Full Review

We are the tenant people of Clover Ground in Westbury. They came for viewing while we are still in Bed with out let in us know! Also the first time they came and they leave the door ... Read Full Review

This by far has been the worst agency i have EVER used. Not only are they lazy, overcharge on admin fees even though they did nothing, extremely bad at communication with tenants, not helpful at all, never completed checks which they should have and never got back to us. To top it all, it took ... Read Full Review

I bought a property from Andrews and a year later they found tenants for same property. On both occasions I found all staff (Marcus, Simon, Ruth, Becky) to be helpful and accommodating throughout the ... Read Full Review

Andrews Headington found me tenants who had only six months left on their right to live and work in the UK. This was of little concern to Andrews who wanted the tenants and the landlord to sign a 12 month tenancy agreement. Andrews did so in the full knowledge that this would be illegal. Andrews ... Read Full Review