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The UK's Largest Customer Review Website for the Property Industry

4.3/5, 31 Reviews
75% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
70% sales fee satisfaction
70% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 70% | £100,000 | £730,000 |
| Lettings | 0% | 70% | £525 | £935 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 7 | 9 | 5 | 0 | 3 | 0 | 0 | 6 |
Andrew Granger & Co
2 High Street, Loughborough, Leicestershire
LE11 2PH
01509 235534
By : 'AVOID'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : LE16
Disgusting way of dealing with clients. Money grabbers, took endless amounts of money for doing absolutely nothing, even when I disputed it they were less than helpful. Now I know of others having problems. Things taking weeks to be fixed. People left for months with disgusting damp and no problem ... Read Full Review
You could\'ve stopped making it seem all you wanted was money. you could help future clients with their quires. FIX things when they need to be fixed and don\'t make stupid excuses. Think of things as if they were you personally, think how you\'d feel if you were treated the way you treat us. the only reason i used you was because you were the main occupiers for the renting properties. lesson learnt. never again. Thanks
By : Andrew Granger & Co
6 Jun 2014Thank you for your review and I would welcome to you contact the office to discuss your complaint as we at Andrew Granger & Co strive to provide a professional service to both landlord and tenant ...

By : 'Jasmo'
Branch : Leicester, 10 - 12 Rutland Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LE3
We used Andrew Granger after a previous agent failed to sell our property having marketed it for 16 weeks : The last eight weeks we didn't have a single viewing. The difference was evident from the start when Andrew Granger seemed to actually know the area where we live and quoted properties they ... Read Full Review
By : 'jlm'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : LE8
Awful agent to deal with, never return phone calls even when saying they will call back. Hard to set up viewings, asked if they would take us with a child was told yes. We put in application and was asked right away if we had a grantor even before doing any referencing or ceirdt checks and we made ... Read Full Review
By : agent
21 Aug 2013Andrew Granger & Co strive hard to provide a professional service to both our landlords and tenants and we would welcome the reviewer to contact the office directly and we can hopefully address...
By : 'WastedTime'
Branch : Leicester, Attenborough House10-12 Rutland Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
We called the agent to view a property, only to be told that the property was now 10k more expensive than it was listed on Rightmove. We told the agent that we didn't want to see the property unless it was being offered at the price on Rightmove. This was agreed (albeit we were told that this was ... Read Full Review
By : 'Professor'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
This is my third rental property and consequently, my third experience of Letting Agents. I have to say that Andrew Granger are by FAR the WORST. I was with Albery Tyson before who I cannot praise enough. They were efficient, friendly and helpful and are still there to advise me even though I am ... Read Full Review
Be professional, organised, efficient and remember that \"an Englishman\'s home is his castle\" ie people have feelings, go to work, and would like some notice before they organise hords of contractors at THEIR convenience! Their lack of consideration is causing me a LOT of unecessary stress :-(
By : 'Buyer1'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
So we saw a house and phoned up for an appointment. All fine and went and saw the property and loved it. So we put an offer in and our told ours is the best offer on the table but there is one other and it is slightly lower. At this point were told the vendor has decided to go to a sealed bid which ... Read Full Review
Be honest. Be fair.
By : Buyer1
25 Jun 2012Please disregard this review!!!! I have asked for it to be removed from this website. I wrote it and later had a meeting with the agents. They were transparent and honest in their explanation of...
By : 'Geoffrey'
Branch : Loughborough ,2 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Previously i was living at Park Drive, Market Harborough. My reason for leaving was that i came to be in the position of being able to get my own house; otherwise i would still be a tenant there. I can only say that during my time there (1 Year) Andrew Grangers were an excellent Agent to deal with ... Read Full Review
By : 'Kamil'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I'm a current tenant and I have to say that the service the girls in lettings give me is exceptional!!!! I can't understand bad comments!!!! They are always helpful and if there is something wrong with the heating etc I'm updated all the time. No problems at all. I'm renting through them since ... Read Full Review
By : 'Alastair'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
I found the team at Andrew Granger (in the Harborough office) to be very helpful and effective through the process. They were always very quick to get back to me and passed on any information. I have recommended them to several friends who all had similar ... Read Full Review
By : 'susyq'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Used this agency as a tenant. Have found them to be fairly poor overall. Requests for repairs in the house take a looong time to be actioned, and the majority are not carried out. To be fair, this could be down to the landlords who seem the types to rake in the rents, but don't like to ... Read Full Review
By : 'Angry'
Branch : Market Harborough, Phoenix House, 52 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Very very rude staff - which change nearly every month with what I presume is such a high staff turnover! Requested details for a property to be emailed to me and after not recieving them rang back (2 days later) to be told "Oh I forgot sorry" Clearly not interested in selling houses and ... Read Full Review
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