The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

Branch Manager at Beresfords
16 Station Road,Upminster| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 99% | 76% | 100% | 100% |
| Lettings | 99% | 83% | 100% | 0% |

By : 'Andrew'
Services : Sales (As a Buyer)
Sold price : £520000
Would you recommend ? : Yes
Postcode : RM14
I had an outstanding experience working with Charlotte Micallef, the Senior Branch Manager at Beresfords Estate Agents in Upminster. From the very beginning, Charlotte demonstrated professionalism, trustworthiness, and a genuine commitment to helping me navigate the property process. She was ... Read Full Review

By : 'Natalie'
Services : Sales (As a Vendor)
Sold price : £550000
Would you recommend ? : Yes
Postcode : RM14
I had the pleasure of working with Charlotte Micallef, the Senior Branch Manager in Upminster, when selling my house, and I can honestly say she went above and beyond in every aspect. From the very start, I trusted her completely — her honesty, proactive approach, and dedication really stood out. ... Read Full Review
I found that you pay for what you get. Their fees were higher than other agents, but honestly, it was worth it for the level of service and results I received.

By : 'Jackie'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14
5Star Review Charlotte Micallef at Beresfords, Upminster I have never dealt with an estate agent like Charlotte Micallef before—she is truly one of a kind. From the very start, Charlotte was exceptional! I had four agents come round, and she immediately stood out. Her knowledge of the market, ... Read Full Review

By : 'David'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14
5Star Review Charlotte Micallef at Beresfords, Upminster From the very start, Charlotte Micallef at Beresfords in Upminster stood out among the four local agents I invited to value and sell my property—Balgores, GriffinGates & Parish, Mark Bowya, and Beresfords. Charlotte was the only one who ... Read Full Review
By : Alison Horsley
17 Feb 2026Many thanks David for taking the time to post your detailed review for Charlotte and her team at our Upminster office. Charlotte prides herself on the quality of her customer care and will always go ...

By : 'Mr'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14
Charlotte was really helpful and we have been impressed with how quickly Beresfords have sold our ... Read Full Review


By : 'N'
Services : Sales (As a Vendor)
Sold price : £335000
Would you recommend ? : Yes
Postcode : RM15
I honestly couldn’t have asked a better experience with this estate agent. The whole team is so friendly, approachable and genuinely helpful — you really feel like you’re in safe hands from the start. Everyone is knowledgeable and happy to step in whenever needed, which made the whole process feel ... Read Full Review
Comparable to others with better service


By : 'Pauline'
Services : Sales (As a Vendor)
Sold price : £710000
Would you recommend ? : Yes
Postcode : RM14
Beresfords recently acted us in the sale of our house. Charlotte and her team deserve the highest praise their ceaseless endeavours to sell our house. Charlotte and Josh are utterly professional, incredibly knowledgeable and at the top of their game. I cannot recommend them highly ... Read Full Review
You get what you pay for!


By : 'Lorna'
Services : Sales (As a Vendor)
Sold price : £650000
Would you recommend ? : Yes
Postcode : RM14
I cannot recommend Charlotte Micallef, the Senior Branch Manager at Beresfords in Upminster, enough. Charlotte was absolutely amazing throughout the entire process of selling my house. She is incredibly trustworthy, honest, proactive, and dedicated—she truly did an outstanding job. Initially, I ... Read Full Review


By : 'Marc'
Services : Sales (As a Vendor)
Sold price : £650000
Would you recommend ? : Yes
Postcode : RM14
I cannot recommend Beresfords in Upminster enough! Charlotte Micallef, the Senior Branch Manager, has been absolutely incredible throughout our entire experience. She is highly proactive, dedicated, and truly went above and beyond to ensure we achieved the best possible outcome. Thanks to her ... Read Full Review

By : 'Karen'
Services : Sales (As a Vendor)
Sold price : £525000
Would you recommend ? : Yes
Postcode : RM14
My experience with Beresfords in Upminster, and especially with Charlotte Micallef, has been nothing short of exceptional. Charlotte is an outstanding Senior Branch Manager who truly stands out from the crowd. From the moment I met her, I was impressed by her proactive approach, deep knowledge, and ... Read Full Review
Regarding their fees, I want to be transparent — they are not the cheapest agents out there. However, you truly get what you pay for. Their marketing is top-notch, including professional photos and extensive advertising, which significantly increases the visibility of your property. Their experience, dedication, and proven results justify the higher fees. You’re investing in a team that is committed to achieving the best possible sale price and providing exceptional service from start to finish.

By : 'E'
Services : Sales (As a Vendor)
Sold price : £2
Would you recommend ? : Yes
Postcode : RM14
Our experience with beresfords has been nothing but amazing service. From the moment Charlotte came to value our house there was never any doubt which agent we wanted to sell our house. Communication has been fantastic, always available our calls and has helped us every step of the way. I would ... Read Full Review


By : 'Nicky'
Services : Sales (As a Vendor)
Sold price : £325000
Would you recommend ? : Yes
Postcode : RM15
From start to finish, Charlotte was absolutely fantastic — professional, knowledgeable, and genuinely helpful throughout the entire process. The property needed a fair amount of work before going to market, and Charlotte gave clear, honest, and practical advice on what really needed to be done to ... Read Full Review

By : 'Roxanne'
Services : Sales (As a Buyer)
Sold price : £655
Would you recommend ? : Yes
Postcode : RM14
Buying a home can be stressful, and estate agents often get a bad reputation (and some of them, understandably!), but this team truly broke that stereotype. From day one, they approached everything with a personable, genuine manner that immediately put us at ease. Even though they were working the ... Read Full Review


By : 'RICKY'
Services : Sales (As a Vendor)
Sold price : £550000
Would you recommend ? : Yes
Postcode : RM17
Five stars simply aren’t enough Charlotte Micallef and her incredible team at Beresfords Upminster. From start to finish, Charlotte was exceptional—her knowledge of the market, her professionalism, and her genuine passion helping her clients shine through in everything she does. Nothing was ... Read Full Review
Beresfords weren’t the cheapest agent, but you truly pay for what you get. If you want an agent who will work hard to achieve the best possible price in the market, they are the team to trust. My home is my biggest asset, and I’m genuinely glad I chose Beresfords to handle the sale.


By : 'Elaine'
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : RM14
Charlotte is simply amazing! She handled the sale of my home with so much care and professionalism. Her communication was constant, her advice honest, and her energy infectious. Thank you all your help and the advice with the sale. This has been an emotional sale me, so a special thank you to you ... Read Full Review


By : 'Joanne'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14
Our experience with the whole team was brilliant - especially Charlotte, Callie, Josh and James. All went above and beyond to get us viewings and sold. Contact throughout was great and had updates about every viewing. Great service and thank you ... Read Full Review

By : 'Brain'
Services : Sales (As a Vendor)
Sold price : £1000000
Would you recommend ? : Yes
Postcode : RM14
I honestly can’t praise Charlotte Micallef, the Senior Branch Manager at Beresfords in Upminster, highly enough. From the moment she came out to value my father’s house, I knew she was the right person the job. I had five different estate agents over, and Charlotte stood out from them all by ... Read Full Review


By : 'KS'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14
We had an outstanding experience working with Charlotte and Josh at Beresfords, Upminster. We were delighted to be in a safe pair of hands with this agent. From start to finish, they were efficient, honest, and open in every part of the process. This was very unique to previous experiences with ... Read Full Review


By : 'Liz'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14
We have been delighted with the service we received from Charlotte and her team at Beresfords in ... Read Full Review

By : 'Igor'
Services : Sales (As a Buyer)
Sold price : £485000
Would you recommend ? : Yes
Postcode : RM14
It was easy to get in touch and get ... Read Full Review