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Ben

5/5, 17 Reviews
100% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

94% sales fee satisfaction

0% letting fee satisfaction

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About Ben

Branch Manager at Robert Oulsnam & Company

517 Hagley Road,Birmingham
West Midlands
B66 4AX
0121 429 9986
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5 Star Review
UserName

UserName

By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : B67

29 Nov 2019
People found this helpful0

Robert Oulsnam company help me to sell my property in very short period. All the staff was very professional and did the job to very high standers. if in future I am selling or buying my first choice will be this ... Read Full Review

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Took our time picking an ...

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5 Star Review
UserName

UserName

By : 'Kev'
Services : Sales( As a Buyer )
Sold price : £263000
Would you recommend ? : Yes
Postcode : B67

28 Nov 2019
People found this helpful0

Took our time picking an estate agent to sell our house,so glad we chose Robert Oulsnams,Bearwood Branch,from when we first met Ben,to all our dealings with Kelly,they have been an absolute pleasure,both professional & friendly.Nothing was too much trouble,as it happens the house we moved into ... Read Full Review

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Professional ...

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5 Star Review
UserName

UserName

By : 'Victoria'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B32

9 Jun 2019
People found this helpful0

I have recently sold a property with Ben's team and I found every member of staff to be professional and and went out of their way to be helpful. This isn't the first house and will certainly not be the last that I put up with Oulsnam Hagley road, Ben took all the pressure out of ... Read Full Review


Comments on Agent Fees

Good

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I used a previous agent based ...

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5 Star Review
UserName

By : 'Quigley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B16

29 Mar 2019
People found this helpful0

I used a previous agent based on Harborne high street who will remain nameless, the service I received from them was abiismal so I decided to use Oulsnam's in stead. Throughout the whole process the advice and honesty was so refreshing. They are the most reliable, approachable and honest ... Read Full Review


Comments on Agent Fees

Excellent fees consistent with market fees

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Professional ...

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5 Star Review
UserName

By : 'Suzanne'
Services : Sales( As a Vendor )
Sold price : £129000
Would you recommend ? : Yes
Postcode : B67

4 Mar 2019
People found this helpful0

Used this estate agent to sell my house. Ben and the team could not be more helpful or professional right from the off. They were flexible and arranged things to suit me and were understanding of my circumstances. Ben was an excellent sales progressor and kept me informed all the way through the ... Read Full Review


Comments on Agent Fees

Worth it for the service received.

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Excellent ...

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5 Star Review
UserName

By : 'Matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67

26 Feb 2019
People found this helpful0

The team at Oulsnam were really helpful and professional when helping us sell our house. In particular, Ben was great to deal with and provided great support and advice throughout the ... Read Full Review


Comments on Agent Fees

Fees were reasonable

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Excellent ...

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5 Star Review
UserName

By : 'Harborne'
Services : Sales( As a Vendor )
Sold price : £184950
Would you recommend ? : Yes
Postcode : B17

31 Mar 2018
People found this helpful0

I founds Oulsnams to be professional and friendly. Every person I spoke to was easy to deal with and they answered the phone! Jenna kept me updated all along the way and dealt with my difficult buyer extremely well. She took all the stress out of the move and I am very glad I chose Oulsnams to ... Read Full Review


Comments on Agent Fees

The fees are very reasonable. They are transparent and there are no hidden fees for viewings.

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I used this Estate Agent on ...

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5 Star Review
UserName

UserName

By : 'JanetG'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B68

26 Oct 2017
People found this helpful0

I used this Estate Agent on the recent sale of my property. I found the service second to none and that all members of staff treated my sale both professionally and efficiently whilst still maintaining a friendly attitude. Each member of staff had a can do approach and I was kept informed every ... Read Full Review


Comments on Agent Fees

I feel the fees were in line with the level of service and professionalism offered, I had no concerns at any time.

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Excellent service from start ...

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5 Star Review
UserName

By : 'Warley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67

2 Oct 2017
People found this helpful0

Excellent service from start to finish. Valuation was just right, photos are fantastic and no agent comes close to the way Oulsnam's present their properties online. They know the area very well, have sold the majority of the properties on our street over many years and were flexible in ... Read Full Review


Comments on Agent Fees

Fees very reasonable, well worth paying the extra compared to an online only agent. They present the property very well and arranged viewings promptly and efficiently. You just don't get that with online only agents and that can only harm your prospects of getting the best price for your property.

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I have used Robert Oulsnam ...

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5 Star Review
UserName

By : 'Garet'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67

2 Sept 2017
People found this helpful0

I have used Robert Oulsnam (Hagley Road) twice now in 2014 to sell a house an again this year. Both times I dealt mainly with Ben and Becky and they were extremely helpful throughout the whole experience of selling our house, which was a difficult experience due the buyer dragging their feet at ... Read Full Review


Comments on Agent Fees

I think the estate agent’s fees charged were very reasonable as the job performed by the staff, the marketing of the property and service provided is excellent. Although I’m sure online estate agents may appear cheaper, the service offered by the Hagley Branch far outweighs that small saving.

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Really helpful throughout a ...

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5 Star Review
UserName

By : 'Claire'
Services : Sales( As a Vendor )
Sold price : £152000
Would you recommend ? : Yes
Postcode : B67

28 Jan 2017
People found this helpful0

Really helpful throughout a very long process. Excellent advice and kept us extremely well informed. Also provided a lot of guidance with a difficult accompanying sale with a different agent. Would very highly ... Read Full Review


Comments on Agent Fees

No issue with the fees; just very pleased with the service provided.

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I sold my moms house by ...

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5 Star Review
UserName

By : 'Bill'
Services : Sales( As a Vendor )
Sold price : £82
Would you recommend ? : Yes
Postcode : B68

25 Apr 2016
People found this helpful0

I sold my moms house by Auction through Hagley Rd office, the service was excellent from the start being friendly, polite, helpful I didn't have any problems they were very efficient, Ben inperticular keeping me from stressing by filling in sales form with me. Ian Mathews and Julie Kendall did a ... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

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We bought our house in ...

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5 Star Review
UserName

By : 'DR'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : B67

24 Apr 2016
People found this helpful0

We bought our house in Bearwood in 2011, then sold it in 2015, using the services of the RO team on both occasions. With regards to both, but to our sale in particular, we were very impressed. Ben took absolutely wonderful photographs of the house, which really showed it off to its best. Jodie did ... Read Full Review


What agent could do to change your mind?

The fee was fairly standard, but the service exemplary. Well worth the fee!


Comments on Agent Fees

The fee was fairly standard, but the service exemplary. Well worth the fee!

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We have lived in Bearwood for ...

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5 Star Review
UserName

By : 'Sale'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : B67

11 Feb 2016
People found this helpful0

We have lived in Bearwood for 15 years and in that time have rented a property and owned 2 in the last 14 years. We have always had dealings with local agents in the area well established at that. We approached a few local agents as well as Robert Oulsnam. Ben Palfrey initially came to visit us at ... Read Full Review


What agent could do to change your mind?

I think the estate agents fees charged were very reasonable as the job conducted by the staff, the marketing of the property and service provided is what you pay for. I would much rather pay a fair price knowing that the job is going to be carried out well than pay a cheap price to save money, at the same time I would be annoyed knowing I had paid too much money for a service that I did not feel I get.


Comments on Agent Fees

I think the estate agents fees charged were very reasonable as the job conducted by the staff, the marketing of the property and service provided is what you pay for. I would much rather pay a fair price knowing that the job is going to be carried out well than pay a cheap price to save money, at the same time I would be annoyed knowing I had paid too much money for a service that I did not feel I get.

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Thank you so much for all the ...

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5 Star Review
UserName

By : 'Beccy'
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : B67

7 Dec 2015
People found this helpful0

Thank you so much for all the help and support you gave us in selling our house. The whole process from start to finish went really smoothly and I cannot thank Becky, Ben & Jenna enough for all that they did. We even came back a second time to sell our flat and again the service provided was ... Read Full Review


What agent could do to change your mind?

Very fair and discounted fees for second sale


Comments on Agent Fees

Very fair and discounted fees for second sale

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The staff at Oulsnam were ...

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5 Star Review
UserName

By : 'Miss'
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : B67

25 Nov 2015
People found this helpful0

The staff at Oulsnam were extremely helpful throughout the whole experience of selling our house and we are so glad we chose them to sell our house with. Jenna and Ben were professional, approachable and friendly, explaining each step of the selling/buying process to us. We had their total support ... Read Full Review

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I couldn't fault the service ...

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5 Star Review
UserName

By : 'Stuart'
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : B68

5 Nov 2015
People found this helpful1

I couldn't fault the service we received from the staff at Oulsnams (Bearwood), we sold the house within 4 weeks and all through the process Jenna and the other staff in the office were professional, supportive and approachable. I would recommend anyone considering selling their property in the ... Read Full Review

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