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Kelly

5/5, 7 Reviews
100% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

0% letting fee satisfaction

Staff picture
About Kelly

Senior Sales Negotiator \/ Valuer at Robert Oulsnam & Company

517 Hagley Road,Birmingham
West Midlands
B66 4AX
0121 429 9986
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Kelly joined Robert Oulsnam in 2015 as a viewing negotiator and in 2016 was promoted to Sales Negotiator. She brought with her 8 years of customer service experience; Kelly previously worked in administration roles for immigration services and held sales roles in the retail sector. She therefore prides herself on
her excellent customer service skills, having a real passion for people. In her spare time she likes to see family and friends and enjoys going out for food and drinks!
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Robert Oulsnam company help ...

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5 Star Review
UserName

UserName

By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : B67

29 Nov 2019
People found this helpful0

Robert Oulsnam company help me to sell my property in very short period. All the staff was very professional and did the job to very high standers. if in future I am selling or buying my first choice will be this ... Read Full Review

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Took our time picking an ...

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5 Star Review
UserName

UserName

By : 'Kev'
Services : Sales( As a Buyer )
Sold price : £263000
Would you recommend ? : Yes
Postcode : B67

28 Nov 2019
People found this helpful0

Took our time picking an estate agent to sell our house,so glad we chose Robert Oulsnams,Bearwood Branch,from when we first met Ben,to all our dealings with Kelly,they have been an absolute pleasure,both professional & friendly.Nothing was too much trouble,as it happens the house we moved into ... Read Full Review

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Great ...

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5 Star Review
UserName

By : 'San'
Services : Sales( As a Vendor )
Sold price : £226555
Would you recommend ? : Yes
Postcode : B675

23 May 2019
People found this helpful0

My favourite bunch, always helpful, knowledgeable, personable and tenacious. You can only list two of the team in the review but in reality they are all brilliant and very professional at what they do. Kelly is particularly tentative and frequently emails to ask how I'm doing... Kelly likes ... Read Full Review


Comments on Agent Fees

Fair

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Highest Ethos of customer ...

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5 Star Review
UserName

By : 'Saj'
Services : 20
Would you recommend ? : Yes
Postcode : B66

23 Nov 2018
People found this helpful0

I would like to commend on the high standards and impeccable service provided to me from the staff at hagley road branch notably from Becky,Kelly,Eva and Ben. They have been absolutely fantastic in assisting me in my interests and enquires in search of a property after my appalling experience with ... Read Full Review


Comments on Agent Fees

Good

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I used this Estate Agent on ...

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5 Star Review
UserName

UserName

By : 'JanetG'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B68

26 Oct 2017
People found this helpful0

I used this Estate Agent on the recent sale of my property. I found the service second to none and that all members of staff treated my sale both professionally and efficiently whilst still maintaining a friendly attitude. Each member of staff had a can do approach and I was kept informed every ... Read Full Review


Comments on Agent Fees

I feel the fees were in line with the level of service and professionalism offered, I had no concerns at any time.

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Handled the whole process ...

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5 Star Review
UserName

By : 'LSINGH'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B67

8 Feb 2017
People found this helpful0

Handled the whole process from enquiry, viewing to submitting offers in a very professional and ethical manner. The sale and purchase was made easy by the office producing exact memorandum of sales, clear and precise sales particulars and offered flexible viewing days/times. Throughout the actual ... Read Full Review


Comments on Agent Fees

Good

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As first time buyers we ...

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5 Star Review
UserName

By : 'Alex'
Services : Sales( As a Buyer )
Sold price : £194000
Would you recommend ? : Yes
Postcode : B63

22 Aug 2016
People found this helpful0

As first time buyers we weren't sure of what to expect nor the process of purchasing a house. Jodie completely put our mind at ease and we very much felt that she was there to support us. We felt very confident that Jodie and Kelly were looking after both the vendors and our best interests. ... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

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