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A2Dominion

1.6/5, 20 Reviews
20% Recommended

100% letting valuation accuracy

24% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%24.00%£495£900
Review Statistics
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01111000304
Address

A2Dominion
Spelthorne House Thames StreetStaines-upon-Thames, Greater London
TW18 4TA
0800 432 0077

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
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A2Dominion Branches (View All 7)
worst experience since ...

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1 Star Review

By : 'yves'
Branch : Ealing, 113 Uxbridge Road
Services : Letting (As a Tenant)
Would you recommend ? : No

23 May 2025
People found this helpful

My worst experience since postnatal depression. Run the ... Read Full Review

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Terrible, Terrible ...

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1 Star Review

By : 'A'
Branch : Head Office London, The Point, 37 North Wharf Road
Services : Letting (As a Owner)
Rent PCM : £1000000
Would you recommend ? : No
Postcode : SW8

17 Sept 2024
People found this helpful0

Worst group out there I've purchased a property with A2Dominion and they are literally the worst I've come across (across 4 countries). They are clueless as to how to manage property and their service levels are atrocious. Case in point: it's taken them about 9 months to fix a ... Read Full Review

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I’m not happy with ...

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1 Star Review

By : 'Anitaobrien'
Branch : Ealing, 113 Uxbridge Road
Services : Letting (As a Tenant)
Rent PCM : £200000
Would you recommend ? : No
Postcode : UB4

2 Aug 2023
People found this helpful0

I’m not happy with the level of work thay did when my toilet leaking stains all my walls & ceiling s with mould it inexorable I’m trying to recover from bowl surgery.my loos still not working no Warter very low hardly any ... Read Full Review


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Left me ...

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1 Star Review

By : 'Disabled'
Branch : Head Office London, The Point, 37 North Wharf Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : UB

22 Mar 2023
People found this helpful1

Don’t take any notice of a2dominion’s nonsense about helping people with mental health issues. I have severe depression & anxiety with a history of self harm and attempted suicide, and have been given notice to quit on the 9th April after the sudden death of my mother, ... Read Full Review

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Dreadful! Avoid a2Dominion ...

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1 Star Review

By : 'Eisa'
Branch : Head Office London, The Point, 37 North Wharf Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W13

6 Jul 2022
People found this helpful2

Dreadful! Avoid this company, A2Dominion owns Jigsaw Housing Association and Fabrica too. They lie and deceive tenants and leaseholders. They demand fees that neither in any of the contracts you and solicitor signed, nor you agreed to. When you ask them to explain why, they say it's because ... Read Full Review

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Incompetant, fraudlant and ...

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1 Star Review

By : 'Ro'
Branch : Ealing, 113 Uxbridge Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : TW12

23 Nov 2021
People found this helpful0

My thoughts are ase similar to other shared with others who left messages. |I have left massages on directors email, Andrew Brant and others. They can't be bothered to call back. County Court will be the next stop. Sheer Incompetance and disregard. How do they get away with it. No ... Read Full Review

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A truely evil company that ...

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1 Star Review

By : 'Clint'
Branch : Ealing, 113 Uxbridge Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : W6

29 Sept 2020
People found this helpful3

A truely evil company that should be avoided at all costs. Stalling sale of flat since September 2019. This started because they tried to bully us into using one of their solicitors. This was due to the solicitor we chose having attempted to stop A2 Dominion stalling a previous sale for a tenant ... Read Full Review

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By : Christian

26 Apr 2021

My heart goes out to you and your family. My comment regarding this abominable company is in the viewings list and so I really do understand what you've gone...


I would like to start by ...

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1 Star Review

By : 'Christian'
Branch : Bromley, 69 Tweedy Road Northside House
Services : Letting (As a Tenant)
Rent PCM : £512
Would you recommend ? : No
Postcode : BR3

23 May 2020
People found this helpful2

I would like to start by saying If I could give no star at all I would. When I posted on the Google review site some time ago negatively about A2Dominion housing Group it was removed by who is anyone's guess, but I do have proof of this in the form of transcripts from a subject access ... Read Full Review


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Been a tenant for 13 yearsB ...

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1 Star Review

By : 'Sam'
Branch : Bromley, 69 Tweedy Road Northside House
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BR5

3 Apr 2020
People found this helpful2

Been a tenant for 13 yearsB wot can I say horrendous!teh service charge is to pay cessation for the cleanings day gardening of 7 stiles court in br5 2gy I’ve been trying to contact ashraf and babble Ali his manger logged complaints emails with photo evidence and still the gardening and ... Read Full Review

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I wish i could put a zero ...

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1 Star Review

By : 'Michelle'
Branch : Staines, Spelthorne House Thames Street
Services : Letting (As a Tenant)
Rent PCM : £126
Would you recommend ? : No
Postcode : TW19

10 Oct 2019
People found this helpful6

I wish i could put a zero .. these people are the most heartless disorganised incompetent housing association i've ever come across. i was subjected to some really bad ASB where i live. We are having to move due to a3 dominions incompetence escalating a serious issue, and all the have ... Read Full Review

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I was a tenant of A2dominion ...

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1 Star Review

By : 'Anu'
Branch : Ealing, 113 Uxbridge Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TW3

18 Sept 2019
People found this helpful2

I was a tenant of A2dominion for nearly 10 years. They have overcharged me for services over these past years. When I asked for a statement and to reconcile my account. They sent me bogus paperwork that makes no sense and does not reflect the timelines when the bills were raised and paid. When you ... Read Full Review

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By : Nadia

14 Sept 2020

Avoid this housing association. Customer service is non existent. They are more concerned with profit than the safety of tenants. They'll fob you off via email and thats not just the low level...


Worst service I've ever ...

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1 Star Review

By : 'Anna'
Branch : Ealing, 113 Uxbridge Road
Services : Sales (As a Buyer)
Sold price : £250000
Would you recommend ? : No
Postcode : TW7

15 Sept 2019
People found this helpful0

Worst service I've ever seen!!! We bought this "apartment " 11 years ago. They don't care about anything except ripping us out of money for unexplained repairs and service charges!!! I haven't received any response for any of my emails from 2018!!! They first ... Read Full Review

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Incredibly disappointing. A2 ...

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1 Star Review

By : 'Jason'
Branch : Ealing, 113 Uxbridge Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : SW20

30 Aug 2019
People found this helpful0

Incredibly disappointing. A2 play the game of grinding you down until you give up and stop trying to resolve your issue. I have called them so many times over the years about: damp, security concerns, cockroaches, fly-tipping, light pollution- they couldn't care less. No help, no support, no ... Read Full Review

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Living in Hightown Gardens ...

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4 Star Review
UserName

By : 'Claudette'
Branch : Staines, Spelthorne House Thames Street
Services : Letting (As a Tenant)
Rent PCM : £852
Would you recommend ? : Yes
Postcode : OX16

27 Jun 2019
People found this helpful0

Living in Hightown Gardens was very good . The transition to Oxford Road accommodation was even better. Complaints were dealt with Promptly . Property manager of Horton site ,Tajil , is very efficient he is always ready to assist in time of need. Very informative and has his tenants interest ... Read Full Review

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Simply ...

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1 Star Review

By : 'Cito'
Branch : Stratford, Burford Wharf Apartments 3 Cam Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : OX27

31 May 2019
People found this helpful4

I live in Elmsbrook estate in Bicester. Since the beginning it's been very difficult to deal with the A2 dominion agents. A lot of promises and a lot of lies. Quality houses is decent (not super high level as they advertise) but the customer care is simply appalling. You have to pay high ... Read Full Review

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By : Keith Taylor

14 Aug 2019

Having experienced conditions with a2dominion since 2009 I totally understand this review. Everytime I have complained about violence from my neighbours rather than tackle antisocial behaviour they...


Incompetence ...

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1 Star Review

By : 'Dissatisfied'
Branch : Staines, Spelthorne House Thames Street
Services : Property Management (They manage our estate)
Would you recommend ? : No
Postcode : TW19

3 Feb 2019
People found this helpful7

Rating provided only because you cant put zero.I am in the unfortunate position where I have to deal with a2dominion on an annual basis, in over 10 years not once have they got the annual service charge correct on the first attempt. Their billing is not transparent, I would recommend anyone who has ... Read Full Review


Comments on Agent Fees

I cannot see how they justify their fees, as everything they send you is wrong

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By : anon

4 May 2020

They are the pits .. great at victim blaming. The do not care about their tennants just their corporate image and money. Im too scared to complain to them as they warned me off by threatening me with ...


Resident ...

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1 Star Review

By : 'Linda'
Branch : Staines, Spelthorne House Thames Street
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : No
Postcode : RG19

22 Nov 2018
People found this helpful2

Poor customer service if boiler breaks expect to be weeks without hot water when you call office they will fob you off with any e cuse compensation is at 50p a ... Read Full Review


Comments on Agent Fees

Poor all round

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The a2 house I was living in ...

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1 Star Review

By : 'Pat'
Branch : Staines, Spelthorne House Thames Street
Services : Letting (As a Tenant)
Rent PCM : £560
Would you recommend ? : No
Postcode : PO17

28 Feb 2018
People found this helpful6

The a2 house I was living in was in a state of disrepair, the kitchen was falling apart, there was mould, leaks, and all sorts of problems that occurred. Getting hold of them to send someone to fix the problem was so difficult, often no one even answered. When eventually you got through, they would ... Read Full Review

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Did not mention that the rent ...

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2 Star Review

By : 'anynomous'
Branch : Head Office London, The Point, 37 North Wharf Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : BS1

2 Jun 2017
People found this helpful4

Did not mention that the rent could go back after a year stay and just only been sent a letter to increase by 35 pounds a month for 'service' charges. - Cleaned completely everything for move out but they deducted 75 pounds off from my deposit for finding a few crumbs near the sink and some fluff ... Read Full Review

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I give one star because I ...

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1 Star Review

By : 'Macarena'
Branch : Ealing, 113 Uxbridge Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W3

30 Jan 2017
People found this helpful13

I give one star because I cannot give zero. Useless management, do not answer emails or phone, or any queries, even in emergencies. You'd better throw your money through the window, it's better ... Read Full Review

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1 - 20 of 20 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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