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Thomas & Rose
1.5/5, 5 Reviews
0% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
Local, approachable, indepdendent and family run, this best describes Thomas & Rose.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £825 | £825 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 2 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Thomas & Rose
58 Merthyr Road
Whitchurch, Cardiff, Cardiff County
CF14 1DJ
02920 628968
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
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Thomas & Rose Branches (View All 4)
Let with this company in ...
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1 Star Review
By : 'Aussie'
Branch : Cardiff, 58 Merthyr Road
Whitchurch
Services : Letting (As a Owner)
Rent PCM : £825
Would you recommend ? : No
Postcode : CF14
7 Aug 2014
People found this helpful0
Let with this company in February. Very efficient until we signed. Still waiting for the inventory. Still waiting for a refund due to an overcharge from that month to be repaid. Wrong amount paid in in April - still to be repaid. No money paid into account for last two months. Always having to ... Read Full Review
Comments on Agent Fees
Fees are reasonable if the work was carried out as contained in the agreement. However, he does nothing for his money. Beware of We\'re Moving Home in Whitchurch Cardiff!
Comments (0)Was this helpful?:
Central Heating did not work ...
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1 Star Review
By : 'Michael55'
Branch : Cardiff, 60 Merthyr Road Whitchurch
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF14
29 Mar 2014
People found this helpful0
Central Heating did not work in winter for over a week threadbare carpets photos of property out of date , cooker unfit to use due to grease inside it no light bulbs in property inept staff g/f went in crying over state of flat to be told been on a bender and come back following day , rubbish in ... Read Full Review
What agent could do to change your mind?
be honest with people and tell them its not your fault and you are useless at your job and do not care one jot about the problems they have because your horse is unwell and you have a headache at that is their priority or they have an urgent appointment to have their nails done and the fact you have no hot water is of no interest to them whatsoever . INCOMPETENT RUDE SELFISH UNCARING IGNORANT AND LOTS OF WORDS TOO RUDE TO PUT DOWN HERE make appointments and not turn up then do a survey of the property and not enter the house (but pretend they called and you were out ) watched them turn up with and do this as I parked my car around the corner and watched them assess property without going in .
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agree with other comment that ...
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1 Star Review
By : 'mark'
Branch : Cardiff, 60 Merthyr Road Whitchurch
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF14
1 Aug 2013
People found this helpful0
agree with other comment that were fine till agreement was signed . No hot water on sign over and minus £50 on token meter.carpets dirty, oven unusable,taps dripping continually and still do 6 months later. baillifs knocking because they are too lazy to inform them someone else moved in .Never ... Read Full Review
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Excellent communication until ...
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2 Star Review
By : 'Hannah'
Branch : Cardiff, 58 Merthyr Road
Whitchurch
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF14
31 May 2013
People found this helpful1
Excellent communication until I signed the rental agreement! They stopped replying to email (unless I specifically requested a response). I was made to sign the inventory before looking at the property and the inventory was completely wrong. 1. Furniture that was meant to be removed from the ... Read Full Review
What agent could do to change your mind?
Respond to emails within 48 hours - it allows customers to know that the email has been received and action is being taken. Produce accurate inventorys and go to property with client to check the inventory. Fix major problems prior to client moving in or within 1 week if occurred whilst client is in the property.
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All in all disorgannised ...
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1 Star Review
By : 'Alex'
Branch : Cardiff, 28 Cardiff Road
Services : Letting (As a Owner)
Would you recommend ? : No
11 Feb 2010
People found this helpful0
All in all disorgannised service to us and the tenants that they were showing houses. Late for appointments, would cancel appointments at short notice. From a landlord point of view doesn't do all the checks they say they have, don't do regular house checks, don't bill properly for there ... Read Full Review
Comments (1)Was this helpful?:
By : Ralph
27 Nov 2011This is not a Thomas & Rose office and they rightfully rebranded to something...
1 - 5 of 5 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
