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The UK's Largest Customer Review Website for the Property Industry

1.5/5, 2 Reviews
0% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £825 | £825 |
Thomas & Rose
58 Merthyr Road
Whitchurch, Cardiff, Cardiff County
CF14 1DJ
02920 628968

By : 'Aussie'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : No
Postcode : CF14
Let with this company in February. Very efficient until we signed. Still waiting for the inventory. Still waiting for a refund due to an overcharge from that month to be repaid. Wrong amount paid in in April - still to be repaid. No money paid into account for last two months. Always having to... Read Full Review
Fees are reasonable if the work was carried out as contained in the agreement. However, he does nothing for his money. Beware of We\'re Moving Home in Whitchurch Cardiff!
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF14
Excellent communication until I signed the rental agreement! They stopped replying to email (unless I specifically requested a response). I was made to sign the inventory before looking at the property and the inventory was completely wrong. 1. Furniture that was meant to be removed from the... Read Full Review
Respond to emails within 48 hours - it allows customers to know that the email has been received and action is being taken. Produce accurate inventorys and go to property with client to check the inventory. Fix major problems prior to client moving in or within 1 week if occurred whilst client is in the property.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents