99% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Looe Branch is located in the most prominent high street position on East Looe’s busy main thoroughfare, with the largest and most eye catching window frontage from where our properties are displayed. Within our spacious office, there are also large wall displays of property.We believe that customer ...
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Bradleys Looe Branch is located in the most prominent high street position on East Looe’s busy main thoroughfare, with the largest and most eye catching window frontage from where our properties are displayed. Within our spacious office, there are also large wall displays of property.
We believe that customer service is of paramount importance and we always strive to exceed expectations and every member of the Looe team has the same goal in order to achieve the desired results. We have a qualified Domestic Energy Assessor (DEA) to provide our clients with Energy Performance Certificates when needed to let or sell their property.
We pride ourselves on providing the absolute best and honest advice to our clients with clarity at all times and are very proud of our customer reviews on AllAgents which confirms our position as being the Number One agent in Looe and surrounding areas.
We believe that customer service is of paramount importance and we always strive to exceed expectations and every member of the Looe team has the same goal in order to achieve the desired results. We have a qualified Domestic Energy Assessor (DEA) to provide our clients with Energy Performance Certificates when needed to let or sell their property.
We pride ourselves on providing the absolute best and honest advice to our clients with clarity at all times and are very proud of our customer reviews on AllAgents which confirms our position as being the Number One agent in Looe and surrounding areas.
Latest Reviews
15th Feb 2023
reviewed by 'I Puckey'
5th Jan 2023
reviewed by 'garry'
14th Jun 2022
reviewed by 'Jake Garner'
5th Jan 2022
reviewed by 'Lee'
8th Nov 2021
reviewed by 'Penka Eliseeva Matanova'
8th Sep 2021
reviewed by 'Mrs Leanne Relf'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 97% | £72,500 | £1,600,000 |
| Lettings | 91% | 93% | £450 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 0 | 17 | 3 | 140 | 0 | 125 | 1 | 20 | 1 |
Areas covered
- PL11
- Looe
- PL13
- PL14
- PL23
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Images & Videos
Nov 23,2012
Nov 23,2012
1
people found
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Jacqui Rix told a prospective purchaser about our property even though that person didnt consider Hannafore as an area that he had previously considered. She convinced the buyer that he needed to see our house, although he did not feel it may suit his requirements ...
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Nov 23,2012
Nov 23,2012
4
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nikki was very approachable. nothing was to much trouble. she contacted the people to do the survey and left our details. we were then contacted by the surveying people who emailed us the relevant forms and information. as we were on holiday we could not ...
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Nov 26, 2012
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Thank you for your review of the excellent service you experienced from Niki at the Looe office. I am pleased to read that she was of great assistance to you with organising your survey. ...
Nov 06,2012
Nov 06,2012
4
people found
this helpful
this helpful
Nicky and her team were incredibly helpful, efficient and hard working. They made the whole process of selling a much loved home, which had been in the family for three generations, as painless and smooth as it could have been. I couldn't recommend them more ...
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Nov 07, 2012
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Thank you for your kind words, it is most appreciated. I am pleased the team at Looe were able to make things a little easier for you at what must have been a difficult time. ...
Oct 26,2012
Oct 26,2012
4
people found
this helpful
this helpful
It was on local personal recommendation for honesty and integrity that we chose these people. This was borne out in their dealings and fairness and pleasantness.They were generally available for queries and returned calls swiftly.They were cheerful and personable which helps at such ...
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Oct 30, 2012
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Thank you for your kind words - we very much appreciate your feedback. ...
Sep 22,2012
Sep 22,2012
1
people found
this helpful
this helpful
I have just purchased my first property through the Looe branch of Bradleys. The team made me feel very welcome from the moment I walked in. As I didn't know where to start they guided me through the whole process and eventually found me the ...
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Sep 20,2012
Sep 20,2012
2
people found
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Would just like to say that all the staff in the Looe office were very friendly and professional.
We were pleased with the amount of contact and feedback they gave us.
A delight to work with.
We shall defnitly use them for the next property ...
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Sep 20, 2012
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We look forward to helping you with your next property purchase and thank you for taking the time to write a positive review of the high level of customer service you experienced from the team at the Looe office. ...
Sep 05,2012
Sep 05,2012
3
people found
this helpful
this helpful
This is the second time in 2 years we've worked with Nikki and Bradleys to sell a property for us in W Looe. Nikki is an extremely professional, energetic and proactive agent. She has a first-rate knowledge of, and feel for the local property market. She ...
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Sep 06, 2012
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Thank you for your positive review about the excellent service that you have received from NIki and her team at the Looe Office who have long standing experience of the local property market. ...
Sep 01,2012
Sep 01,2012
2
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this helpful
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Very friendly and efficient service, all questions dealt with rapidly, and ongoing support during the purchase has been excellent....
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Sep 03, 2012
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Thank you for your positive feedback on the excellent service and support you received from Niki and her team in the Looe office during your property purchase. ...
Aug 30,2012
Aug 30,2012
0
people found
this helpful
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I am a first time buyer and didn't know where to start, with the help from the team in Looe I was guided through the process and found the complete property service to be second to non. I got my mortgage from the financial department ...
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Aug 28,2012
Aug 28,2012
0
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We have used Bradleys Looe as our support agents for the sale of our 28 new homes at Downderry. They have worked very hard to both identify and to quantify the applicants, and have been excellent at promoting our development. We are delighted both with the ...
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Aug 30, 2012
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Thank you for writing a review of the excellent service you have received from the team at the Looe office. I am pleased that they have been able to help you with the sale of your development and with other related matters. ...
Aug 25,2012
Aug 25,2012
3
people found
this helpful
this helpful
We found Nicola and the team to be very professional and friendly. Property details were well presented and accurate with a good photographic representation of both property and surrounding area. Advertising was keen and the feedback from both the internet activity and property newspapers advertisements ...
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Sep 03, 2012
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Thank you for your excellent feedback on the service you experienced from Niki and her team during your property sale, it is much appreciated. It is pleasing to read that they did all they could to achieve a sale for you and got the desired result. ...
Aug 24,2012
Aug 24,2012
2
people found
this helpful
this helpful
From my first contact with all the staff at Bradleys office in East Looe I found them all to be professional and curtious. Moving from Essex to Cornwall provides it's difficulties and the staff went the extra mile to assist me.
My purchase was completed ...
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Aug 24, 2012
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Thank you for your review of the high level of customer service you received and I am pleased that the persistence and effort by the team at Looe office brought about the desired conclusion to your property purchase. ...
Aug 24,2012
Aug 24,2012
2
people found
this helpful
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All the team at Bradleys in East Looe were brilliant during the whole process of my purchasing Penmorvah in Shutta Road. They exceeded my expectations and look the time and trouble to take care of all my requests.
I would certainly recommend them to anyone ...
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Aug 24, 2012
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Thank you for taking the time to write a review of the excellent service you received from the team at Looe. It is very pleasing to read your appreciation of their efforts and that they exceeded your expectations. ...
Aug 21,2012
Aug 21,2012
2
people found
this helpful
this helpful
Nicki, Jackie and David at Bradleys (Looe) could not have been more helpful in the negations of the property I purchased in Polperro. The professionalism, advice, good natures and friendly attitudes made the stressful process of buying a house a very pleasant experience. Out of ...
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Aug 29, 2012
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Thank you for your glowing report of the team at Looe office - it is much appreciated. I am glad to read they were able to assist and make your experience of your property purchase a pleasant one. ...
Aug 12,2012
Aug 12,2012
3
people found
this helpful
this helpful
Niki is a fantastic estate agent who worked extremely hard to ensure the sale of our property. Her communication skills are second to none, as she successfully negotiated for us under extremely difficult circumstances. Her experience and passion for her job ensured we received a ...
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Aug 13, 2012
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Thank you for your kind words, it is pleasing to read that you received such an excellent service from the team at Looe Office. I hope you are now settled in your new home and I am sure that the Looe team will look forward to helping you again in the future. ...
Aug 06,2012
Aug 06,2012
2
people found
this helpful
this helpful
All the staff were very helpful from David Thirlby who showed us the property, got the ball rolling and helped us with our initial bid. Then there was Nikki Heathcote who handled all our troubles and traumas associated with the bidding process with professionalism and ...
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Aug 09, 2012
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Thank you for your kind words. It is pleasing to read that the team at Bradleys Looe gave you an excellent service and thank you for taking the time to write an appreciative review about each member of the team, they will be delighted with your comments. ...
Aug 06,2012
Aug 06,2012
2
people found
this helpful
this helpful
Having visited all the Agencies in Looe in our search for a property over many months, the team in the Bradleys office were beyond doubt the most effective team we encountered. Always helpful, returned calls when they promised and went the extra mile on several ...
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Aug 06, 2012
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Thank you for taking the time to write a glowing review of the customer service you experienced with the Bradleys Looe team during your property search and subsequent purchase. I am pleased they were able to assist in overcoming the problems you encountered during the sales progress and hope you are now settled into your new home. ...
Aug 02,2012
Aug 02,2012
2
people found
this helpful
this helpful
Nikki has a very pleasant personality and was informative and extremely helpful in guiding us through the process of purchasing our new property especially as we lived some distance away. Her helpfulness continued even after we collected the keys, in that she gave us advice ...
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Aug 02, 2012
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Thank you for your kind words about Niki, the feed back is much appreciated. I understand you clicked the wrong button as whether you would use Bradleys again and we hope to be able to help you again in the future. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:06 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in PL13 
