99% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Looe Branch is located in the most prominent high street position on East Looe’s busy main thoroughfare, with the largest and most eye catching window frontage from where our properties are displayed. Within our spacious office, there are also large wall displays of property.We believe that customer ...
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Bradleys Looe Branch is located in the most prominent high street position on East Looe’s busy main thoroughfare, with the largest and most eye catching window frontage from where our properties are displayed. Within our spacious office, there are also large wall displays of property.
We believe that customer service is of paramount importance and we always strive to exceed expectations and every member of the Looe team has the same goal in order to achieve the desired results. We have a qualified Domestic Energy Assessor (DEA) to provide our clients with Energy Performance Certificates when needed to let or sell their property.
We pride ourselves on providing the absolute best and honest advice to our clients with clarity at all times and are very proud of our customer reviews on AllAgents which confirms our position as being the Number One agent in Looe and surrounding areas.
We believe that customer service is of paramount importance and we always strive to exceed expectations and every member of the Looe team has the same goal in order to achieve the desired results. We have a qualified Domestic Energy Assessor (DEA) to provide our clients with Energy Performance Certificates when needed to let or sell their property.
We pride ourselves on providing the absolute best and honest advice to our clients with clarity at all times and are very proud of our customer reviews on AllAgents which confirms our position as being the Number One agent in Looe and surrounding areas.
Latest Reviews
15th Feb 2023
reviewed by 'I Puckey'
5th Jan 2023
reviewed by 'garry'
14th Jun 2022
reviewed by 'Jake Garner'
5th Jan 2022
reviewed by 'Lee'
8th Nov 2021
reviewed by 'Penka Eliseeva Matanova'
8th Sep 2021
reviewed by 'Mrs Leanne Relf'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 97% | £72,500 | £1,600,000 |
| Lettings | 91% | 93% | £450 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 0 | 17 | 3 | 140 | 0 | 125 | 1 | 20 | 1 |
Areas covered
- PL11
- Looe
- PL13
- PL14
- PL23
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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“Excellent service all round, friendly and professional. Would certainly recommend ......”
May 30,2017
May 30,2017
1
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Excellent service all round, friendly and professional. Would certainly recommend using Bradley's of Looe. Other agents were poor by comparison....
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Comment on agent fees
As expected
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May 23,2017
May 23,2017
1
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Daisy was polite and helpful throughout the entire process. Nothing was too much trouble - including returning to the office AFTER closing time so that we could submit our offer before we left Looe to return to Manchester. Her friendly approach made a stressful time ...
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May 20,2017
May 20,2017
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Daisy was very professional but at the same time sociable. Daisy talked about the local community and the environs of Looe which I found very helpful. Conduct around the properties viewed was excellent....
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May 20,2017
May 20,2017
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Daisy was well-versed on the property and location facilities on offer. I felt at ease discussing my commitments for my possiblle move....
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Comment on agent fees
Good
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May 19,2017
May 19,2017
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Amazingly patient and attentive to all our questions and concerns and always returned prompt and polite answers to all our emails and phone calls. Excellent!...
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Good
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May 19,2017
May 19,2017
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Daisy showed us around our first property in our search. She was very knowledgeable generally and very helpful regarding local amenities and wider afield. She make the viewing very worthwhile (having travelled 240 miles to do so). Well done Daisy....
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Comment on agent fees
Not applicable for viewings.
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“All staff members were enthusiastic, understanding and, most importantly, communicated ......”
Apr 14,2017
Apr 14,2017
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All staff members were enthusiastic, understanding and, most importantly, communicated with us!! After the house was sold we found the Central Sales department unbelievably helpful - thank you Karen for all your chasing and your 'no-nonsense' way of dealing with problems - of which there ...
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Comment on agent fees
Not the cheapest, but experience has shown us that you get what you pay for
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Jan 31,2017
Jan 31,2017
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All the team were great. We can't fault them. It made it such an easy process knowing we could get hold of them for any query. Thank you...
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Jan 30,2017
Jan 30,2017
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We would thoroughly recommend anyone thinking of buying or selling to use Bradleys. Their service was excellent and the central sales chasing was an absolute god send and kept us sane in what is a very stressful time. Karen kept all the other parties and ...
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Comment on agent fees
The fees were higher than other agents but you get what you pay for and at the end of the day they were worth every penny spent. After all, it took them 11 days to sell the property.
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Jan 27,2017
Jan 27,2017
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We used there all in service, where they also provide the legal services...they found a buyer quickly and the all in service made it a painless experience...would recommend the team here....
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Comment on agent fees
Average
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Jan 24,2017
Jan 24,2017
1
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We found Bradleys helpful, courteous, friendly, and efficient. Nothing seemed to be too much trouble. Would throughly recommend their services....
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Comment on agent fees
Fees were about average for sole agency.
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Dec 21,2016
Dec 21,2016
0
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I have just completed the sale of my flat in Looe Cornwall. I am told that one of the three most streesful events is the buying and selling of property. Not so with the Bradleys team at Looe. It was just a walk in the ...
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Comment on agent fees
Good
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Dec 10,2016
Dec 10,2016
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Highly recommended, we are not surprised Bradley's have been voted one of the best estate agents in the country.
Karen has always regularly updated us about the purchase of our new home, and dealt with all issues and snags swiftly and professionally.
I would not ...
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Comment on agent fees
Excellent and reflect the market price.
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Dec 04,2016
Dec 04,2016
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The purchase of our home encountered a number of unforeseen hiccups along the way, an error on the lease being the most painful one to get corrected. Karen's cheerful and optimistic approach helped to steady our nerves threw out the process and certainly helped calm ...
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Comment on agent fees
No one likes paying Estate Agents Fees, or any fees for that matter. They worked pretty hard for this particular transaction, and earnt their fee.
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Nov 27,2016
Nov 27,2016
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Really friendly girls and the whole office a pleasure to deal with. We experienced some delays during the purchase due to the vendor and Bradleys were very supportive. Very accommodating for viewings etc.
Would definitely use if wee ear come to sell....
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Nov 24,2016
Nov 24,2016
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Well done to all staff at Bradleys Looe for helping us to sell our home.The service we received was professional,very friendly and we always felt that the team were working in our best interests.Ella took so much care she even conducted a ...
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Comment on agent fees
We were very happy with the fee cost.
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Nov 10,2016
Nov 10,2016
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We would like to say a big thank you to Ella and her team,from the moment Ella came to value our house to the time we actually moved Ella and all the girls us 110 percent.the service they offer is extremely professional they are ...
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Comment on agent fees
Little more expensive,but you get a great service
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Oct 28,2016
Oct 28,2016
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We went to Bradleys because they are a local Company and appeared to know the market well,and we have not been disappointed. The staff, with whom we have had dealings, have been great; very professional, polite, smart and, above all, having a keen interest ...
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Oct 23,2016
Oct 23,2016
1
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Fantastic service from the Looe branch girls , Ella, Jackie and Gemma who have been so helpful and patient with my Mum's move. Also a huge thank you to Karen at the Central chasing office who was brilliant . Karen kept me informed during the final few ...
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Comment on agent fees
Not the cheapest but worth the cost for the excellent service. My Mum had her house on the market several times without an offer. Bradley not only sold the bungalow once but 3 times after buyers dropped out for various reasons. Well done Bradley's.
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Sep 30,2016
Sep 30,2016
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We were looking to buy 3 properties in Looe and so have viewed and dealt with all the agents in Looe. We found Jacqui to be most helpful giving us the benefit of her extensive local knowledge always delivered with humor....
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Comment on agent fees
Good - you get what you pay for
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Aug 30,2016
Aug 30,2016
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I approached 4 estate agents before choosing Bradleys. The reason for my choice was the outstanding enthusiasm and professionalism shown by Gemma which was later matched by Jade.
All my enquiries were dealt with promptly by all members of staff, and I have no hesitation in ...
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Comment on agent fees
Good value for the service provided.
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Aug 22,2016
Aug 22,2016
0
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A very professional and courteous team, very smooth transaction, completely stress free from start to finish thanks to the Bradleys team....
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N/A
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Aug 16,2016
Aug 16,2016
0
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Since 2010 we have had dealings with this branch, through both lettings and sales and have always found the staff friendly, welcoming and helpful. They have provided us with excellent service, which has been both professional and efficient. Jackie has been with us from the beginning ...
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Comment on agent fees
We paid what we would expect to pay for the services received.
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Aug 10,2016
Aug 10,2016
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Ella has always been extremely helpful, courteous and supportive throughout what has been, on occasion, a stressful time. Moving 200 miles to Cornwall has left us occasionally feeling isolated, but Ella has always answered all queries, be they email or phone calls, keeping is 'in the ...
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N/A
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Aug 08,2016
Aug 08,2016
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We have just sold a property in Looe and the help and advice we received from Ella, Jackie and Jade was first class. Denise, from Sales Chasing, was also very supportive and our thanks go to her too....
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Comment on agent fees
Obviously we'd all like to pay less but we thought the fees charged weren't excessive.
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Apr 21,2016
Apr 21,2016
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Jackie Rix was always at the end of a phone for advice and support, all the staff were very professional and helpful. I would definitely use Bradleys Looe for buying and selling if required, as I couldn't fault the service provided....
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Comment on agent fees
N/A as buyer
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Apr 15,2016
Apr 15,2016
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Ella was extremely efficient supported by good team members at the branch. Friendly helpful service and all target dates were met whilst the property was initially being prepared for marketing....
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Comment on agent fees
More expensive than other agents
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Mar 07,2016
Mar 07,2016
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All the staff within the looe branch of Bradley's are a credit to the Bradleys business.
The ladies who work there are not only professional they are always willing to go above and beyond to help.
The team give fantastic advice and guidance to help ...
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Comment on agent fees
Good
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Feb 23,2016
Feb 23,2016
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Before putting our house for sale with Bradleys, we tried two other estate agents in Looe but we failed to attract much interest in our beautiful home, which came as a big surprise to me. I was advised to maybe change estate agents, but I ...
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Comment on agent fees
good
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Mar 03, 2016
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(1)
Thank you very much for taking the time and trouble to review the excellent service you experienced with the team at the Looe office, it is most appreciated. Your kind comments and feedback are most gratefully received and knowing that we have gone a little way to easing the stress on what can be a difficult time makes the job worthwhile. ...
Feb 03,2016
Feb 03,2016
1
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Fab team nothing too much trouble. Kept us informed all the way through our purchase, went above and beyond when a few issues arose, great service....
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Karen
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:06 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in PL13 
