“Worst experience ever - incompetent...”
1 Star Review
May 13,2019
By:
'Missab'
May 13,2019
Services: Lettings (as a Tenant)
Rent PCM: £1950
Would you recommend?: No
Postcode: E2
Lettings (as a Tenant)
Rent PCM: £1950
Postcode: E2
1
people found
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The absolute worst experience as a tenant. The estate agent* lied about our request to change the move in date. He failed to tell us until 2 days before our move. He failed to chase up on a tenancy agreement and was always shifting the blame ...
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Comment on agent fees
Bad
1
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1 Star Review
Oct 05,2018
By:
'Jen123'
Oct 05,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E5
Lettings (as a Tenant)
Postcode: E5
3
people found
this helpful
Misrepresented the property both in the initial advertisement and during the viewing. This led to us moving into a property that was not what we'd paid for and potentially unsafe. They were completely unhelpful in response to this, seemingly thinking they were above advertising standards ...
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Comment on agent fees
1 week's rent in fees - which is London is a tidy sum for doing very little. The landlord was also amazed and appalled to hear that we'd been charged this much.
3
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1 Star Review
Jun 23,2018
By:
'Mi'
Jun 23,2018
Services: Sales (Prospective customer)
Sold price: £396000
Would you recommend?: No
Postcode: E2
Sales (Prospective customer)
Sold price: £396000
Postcode: E2
5
people found
this helpful
My husband and I found an apartment we really liked and the agent told us that no one made an offer on it for the last 8 months, and encouraged us to make an offer, even if it was low. We did just that, and she ...
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5
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“Atkinson McLeod is an excellent company. Aaron was very friendly, ......”
5 Star Review
Feb 02,2018
By:
'Silvia'
Feb 02,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E8
Lettings (as a Tenant)
Postcode: E8
0
people found
this helpful
Atkinson McLeod is an excellent company. Aaron was very friendly, helpful, and extremely professional. There was no fuss. I highly recommend him!...
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0
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“Excellent Friendly service by Aaron, I was kept updated throughout, ......”
5 Star Review
Nov 29,2017
By:
'George'
Nov 29,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E9
Lettings (as a Tenant)
Postcode: E9
0
people found
this helpful
Excellent Friendly service by Aaron, I was kept updated throughout, clearly guided through the process with Aaron going above and beyond in order to combat any issues in our application....
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Comment on agent fees
Standard, free would be better
0
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“This was my third letting through Atkinson McLeod in Hackney, ......”
5 Star Review
Nov 28,2017
By:
'AshleyH'
Nov 28,2017
Services: Lettings (as a Landlord)
Rent PCM: £2080
Would you recommend?: Yes
Postcode: E9
Lettings (as a Landlord)
Rent PCM: £2080
Postcode: E9
0
people found
this helpful
This was my third letting through Atkinson McLeod in Hackney, but the first working with Aaron, who did an excellent job - really engaged with both the tenants and with me. As a remote landlord, based in Scotland, it made a real difference that he ...
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Comment on agent fees
Standard fees
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“Aaron and Claire both kept me informed and helped immensely ......”
4 Star Review
Nov 03,2017
By:
'Kay'
Nov 03,2017
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: N16
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: N16
0
people found
this helpful
Aaron and Claire both kept me informed and helped immensely with securing I had new tenants. Aaron even went to tidy up loose ends In my property at the weekend BEFORE the new tenants moved in. Thank you both,...
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Comment on agent fees
Good.
0
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“I was shown round various properties by Aaron who listened ......”
4 Star Review
Oct 13,2017
By:
'Michael'
Oct 13,2017
Services: Lettings (as a Tenant)
Rent PCM: £1866
Would you recommend?: Yes
Postcode: E9
Lettings (as a Tenant)
Rent PCM: £1866
Postcode: E9
0
people found
this helpful
I was shown round various properties by Aaron who listened to my feedback and provided relevant alternative options for me to look at. When we found the right place Aaron moved things on quickly and efficiently. Once the offer was agreed Erin managed the process ...
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Comment on agent fees
As with most fees they would preferably be less, but didn't seem out of line with the market.
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“We completed our purchase last week. Candy was great from ......”
5 Star Review
Oct 01,2017
By:
'Stephen-'
Oct 01,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E96E
Lettings (as a Landlord)
Postcode: E96E
0
people found
this helpful
We completed our purchase last week. Candy was great from the first contact. We had good support throughout.
Many thanks....
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Comment on agent fees
N/ as we were purchasing
0
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“Aaron followed me from beginning to end, he always got ......”
4 Star Review
Sep 29,2017
By:
'Chiara'
Sep 29,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E26
Lettings (as a Tenant)
Postcode: E26
0
people found
this helpful
Aaron followed me from beginning to end, he always got back to me keeping me update everytime needed, I highly recommend him...
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0
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“Aaron was very efficient and professional in finding a tenant ......”
5 Star Review
Sep 29,2017
By:
'Kim'
Sep 29,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E9
Lettings (as a Landlord)
Postcode: E9
0
people found
this helpful
Aaron was very efficient and professional in finding a tenant for my property. He only contacted me when he had a firm offer, which l appreciated as was delighted to avoid the usual raising of hopes as a client shows interest to then having these ...
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Comment on agent fees
Less than l paid at a previous agency.
0
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“I'm having a big problem with the Hackney office and ......”
1 Star Review
Sep 04,2017
By:
'Julia'
Sep 04,2017
Services: Lettings (as a Tenant)
Rent PCM: £1733
Would you recommend?: No
Postcode: E96
Lettings (as a Tenant)
Rent PCM: £1733
Postcode: E96
2
people found
this helpful
I'm having a big problem with the Hackney office and no one there seems to be able to help.
I've had so many problem since I started the journey of finding a flat to move with them that I don't know where to begin explaining.
*...
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Comment on agent fees
They should've checked the property before tenants moved in
done and inventory as it is usually part of their responsibility
2
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“Atkinson McLeod Hackney were a pleasure to go through as ......”
5 Star Review
Jun 05,2017
By:
'A.'
Jun 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E83
Lettings (as a Tenant)
Postcode: E83
0
people found
this helpful
Atkinson McLeod Hackney were a pleasure to go through as a tenant. Claire Oki went above and beyond to help us a find an ideal apartment that suited both our budget and location preferences. She gave us all the advice we needed and was contactable ...
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Comment on agent fees
Reasonable/good agents fees.
0
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“Letting agents do not always get the credit they deserve, ......”
5 Star Review
Jun 04,2017
By:
'RickG'
Jun 04,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E83
Lettings (as a Landlord)
Postcode: E83
0
people found
this helpful
Letting agents do not always get the credit they deserve, for me as a landlord, the service i require is find me a tenant service, Claire is a credit to her company, she displays true professionalism and tenacity especially when dealing with a difficult customer ...
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Comment on agent fees
Agent fees are value for money, I have a new tenant, so the fees are good
0
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“Claire has been fantastic throughout the entire experience of letting ......”
5 Star Review
Jun 01,2017
By:
'Hello'
Jun 01,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E29
Lettings (as a Landlord)
Postcode: E29
0
people found
this helpful
Claire has been fantastic throughout the entire experience of letting my property. She has a very thorough and friendly approach - I chose to let with Aitkinson McLeod because she made it seem so straightforward. She found tenants very quickly, and they are perfectly suited ...
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Comment on agent fees
A good rate for a fully managed property.
0
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“I was sceptical at first of approaching Atkinson McLeod but ......”
5 Star Review
Feb 09,2017
By:
'Michael'
Feb 09,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E5
Lettings (as a Landlord)
Postcode: E5
0
people found
this helpful
I was sceptical at first of approaching Atkinson McLeod but it was Claire's allAgent reviews that made me pick up the phone. She lived up to her reviews.
Had the property listed with Foxtons and Sterling Ackroyd. It was Claire and her team which had ...
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0
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“Excellent service, Candy Foy in particular was brilliant. She was ......”
5 Star Review
Nov 29,2016
By:
'Tam'
Nov 29,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E5
Lettings (as a Tenant)
Postcode: E5
0
people found
this helpful
Excellent service, Candy Foy in particular was brilliant. She was very professional and helped me out so much. Well done to Joanne too! Fantastic staff!...
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0
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“Candy was very helpful and very pleasant to talk to! ......”
5 Star Review
Nov 23,2016
By:
'E.Hoy'
Nov 23,2016
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: E9
Sales (Prospective customer)
Postcode: E9
0
people found
this helpful
Candy was very helpful and very pleasant to talk to! I spoke to Candy regarding my house sale which had not been handled effectively by other agents in the past. Candy was very helpful and gave encouraging advice, going beyond the call of duty! I ...
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Comment on agent fees
Very good.
0
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“We just moved into a great flat in Hackney Wick ......”
5 Star Review
Nov 06,2016
By:
'Kate'
Nov 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £2600
Would you recommend?: Yes
Postcode: E3
Lettings (as a Tenant)
Rent PCM: £2600
Postcode: E3
0
people found
this helpful
We just moved into a great flat in Hackney Wick with the help of Vincent Bronhard at Atkinson McLeod. He has been very helpful throughout the process and we would be happy to use Atkinson McLeod again....
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Comment on agent fees
Quite steep
0
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“Vincent was lovely to deal with. We immediately felt he ......”
5 Star Review
Nov 06,2016
By:
'Pieter'
Nov 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £2600
Would you recommend?: Yes
Postcode: E3
Lettings (as a Tenant)
Rent PCM: £2600
Postcode: E3
0
people found
this helpful
Vincent was lovely to deal with. We immediately felt he was 'on our side' in helping secure the flat. He was correct, approachable and patient....
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Comment on agent fees
Fees were not a steal (1 week rent + VAT) but acceptable
0
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“Claire has been of great help for us finding a ......”
5 Star Review
Nov 05,2016
By:
'DANIEL'
Nov 05,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E81B
Lettings (as a Tenant)
Postcode: E81B
0
people found
this helpful
Claire has been of great help for us finding a great flat. First time, finding a flat was fun and exciting! The communication has been incredibly good and she managed to accommodate us and our wishes.
Thank you...
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0
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“Great service and quick turnaround on lettings I would happily ......”
5 Star Review
Oct 28,2016
By:
'Shay'
Oct 28,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E3
Lettings (as a Landlord)
Postcode: E3
0
people found
this helpful
Great service and quick turnaround on lettings I would happily recommend Atkinson McLeod to others looking to have their property let and managed....
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0
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“Claire really helped us get a fantastic apartment, we strongly ......”
5 Star Review
Oct 27,2016
By:
'Djavco'
Oct 27,2016
Services: Lettings (as a Tenant)
Rent PCM: £440
Would you recommend?: Yes
Postcode: E32
Lettings (as a Tenant)
Rent PCM: £440
Postcode: E32
0
people found
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Claire really helped us get a fantastic apartment, we strongly recommend her and Atkinson McLeod. The lease was sorted out very quickly and now we have lovely views of the Olympic park. 5 stars!...
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Comment on agent fees
Very reasonable
0
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“Claire was helpful and professional. She answered any queries we ......”
4 Star Review
Oct 21,2016
By:
'Steph'
Oct 21,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E2
Lettings (as a Tenant)
Postcode: E2
0
people found
this helpful
Claire was helpful and professional. She answered any queries we had in a timely manner and, unlike other many estate agents in London, seemed very genuine. We'd recommend her and Atkinson McLeod to others....
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0
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“Vincent was successful in finding tenants and secured three offers ......”
4 Star Review
Oct 07,2016
By:
'Mark'
Oct 07,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N16
Lettings (as a Landlord)
Postcode: N16
0
people found
this helpful
Vincent was successful in finding tenants and secured three offers on the flat very quickly. He managed relations with the previous tenant and smoothed over any bumps in the road....
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0
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“Vincent was available all along the process and did everything ......”
5 Star Review
Sep 16,2016
By:
'AlexandreH'
Sep 16,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Tenant)
Postcode: N1
0
people found
this helpful
Vincent was available all along the process and did everything he could so that we could move in as fast as possible!...
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0
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“I had previously managed my property personally but finding and ......”
5 Star Review
Sep 07,2016
By:
'Islington'
Sep 07,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Landlord)
Postcode: N1
0
people found
this helpful
I had previously managed my property personally but finding and dealing with suitable tenants became too time consuming. I investigated several agencies but was put off by the high rates and friends experience of poor service. I was approached by Atkinson McLeod who were acting ...
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Comment on agent fees
Reasonable rates with clear explanation
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“Excellent service from Claire Oki. Claire got everything organised so ......”
5 Star Review
Sep 05,2016
By:
'Mark'
Sep 05,2016
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: E26
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: E26
0
people found
this helpful
Excellent service from Claire Oki. Claire got everything organised so we could move in on a very short timeline. Fast, efficient, and professional. Would highly recommend....
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Comment on agent fees
Fees were very reasonable
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“Claire was friendly and charming when she showed us around ......”
5 Star Review
Sep 01,2016
By:
'LvdB'
Sep 01,2016
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: E26
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: E26
0
people found
this helpful
Claire was friendly and charming when she showed us around the property and unlike other estate agents she wasn't late to the viewing! Quick to respond to emails, she helped allow us to have a very speedy move in.
Veronika was on hand when Claire ...
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Comment on agent fees
Slightly more than we had anticipated, but worth it for the standard of service.
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“Absolutely great! After months of dealing with multiple agents, Claire ......”
5 Star Review
Aug 26,2016
By:
'Lucy'
Aug 26,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E9
Lettings (as a Tenant)
Postcode: E9
0
people found
this helpful
Absolutely great! After months of dealing with multiple agents, Claire was so efficient and managed to secure our dream property, at a lower price, within days. Really efficient and professional. We are really thankful!...
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Comment on agent fees
Good
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