Rolitex Estates
1.8/5, 5 reviews
20% recommended
67% lettings valuation accuracy
33% lettings fee satisfaction

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 67% 33% £1,395 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 0 1 0 0 0 0 0 1
Areas covered
Address

370 Oldfield Lane
Uxbridge
Greater London
UB6 8PU
020 8813 0777

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Disorganised and unprofessional agency...”

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Apr 27,2022
Minithumbdown
By: 'Sam'
Apr 27,2022
1 people found
this helpful
Did not have a positive experience with this agency. Emails take a long time to be responded to (and often go missing), several team members do not speak English very well and only part of my refund was initially returned. Unfortunately, I was not able ...
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By: Samuel
Oct 17, 2022
View all comments (2)
Louis, My comment is in no way unjust and your firm deserves the negative reputation these many reviews demonstrate. Yes - it was the landlord’s decision, but the way your firm handled communicating that to me was unprofessional and quite frankly personal. I hope you learn from this and the many other disappointing experiences and place more focus on client experience. ...

“Avoid like the plague...”

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Oct 07,2019
Minithumbdown
By: 'Omar'
Oct 07,2019
2 people found
this helpful
Avoid this place like the plague! Horrible experience with this estate agents. Poor communication and poor management of properties. This place really should be shut down! Only reason we haven't gone down legal route is because we value our time too much to have to ...
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“Miss Ariette Atallah....”

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Dec 22,2018
Minithumbdown
By: 'RORO'
Dec 22,2018
5 people found
this helpful
Rolitex, Owned by Roland is zero honesty, horrible customer services, never checked my apartement and never did anything as management to my flat. Whereas, he steal me by keeping with him the rent several times refuse to transfer my rent into my bank account, broke ...
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Comment on agent fees
HORRIBLE, LIAR, THIEF AGENT.
Was this helpful? Yes
By: Mr Louis
Oct 15, 2022
View all comments (2)
Dear Miss Atallah, I am glad you had refereed your complaints to the Property Ombudsman and we were cleared of any wrong doing. In fact, you were asked by the Property Ombudsman to pay us for the services we provided you, and you failed to do so. I think it is absolutely unfair of you to be posting negative reviews about us knowing fully well it is completely baseless! ...

“Great staff. Very attentive and informative especially Roland. Quick let (6 ......”

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May 30,2017
Minithumbup
By: 'Gurpreet'
May 30,2017
0 people found
this helpful
Great staff. Very attentive and informative especially Roland. Quick let (6 days) and most importantly found me great tenants. Highly Recommend....
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Comment on agent fees
Good
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“1. The flat was described as 1 bedroom. However, it is a ......”

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Nov 11,2012
Minithumbdown
By: 'Nikita'
Nov 11,2012
5 people found
this helpful
1. The flat was described as 1 bedroom. However, it is a studio flat, as there is no door to the bedroom. Of course, I had to pay a commission for 1 bedroom. Therefore, the flat was not described properly. 2. The flat was in a terrible condition. The ...
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What agent could do to change your mind?
This agency should have been closed long time ago.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Rolitex Estates

Regional Awards won by Rolitex Estates

Individual Branch Awards



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