Bridgwater, TA6
5/5, 158 reviews
99% recommended
98% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
98% lettings fee satisfaction

“Excellent service all phone calls and emails ......”

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Mar 14,2024
Minithumbup
Lacey
Emily
By: 'Senny'
Mar 14,2024
0 people found
this helpful
Excellent service all phone calls and emails were promptly responded.Very helpful would definitely recommend.
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Opening Hours
Address

Brightestmove Estate & Letting Agents
28 High Street
Bridgwater
Somerset
TA6 3BJ
01278 420444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £78,000 £385,000
Lettings 100% 98% £500 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 0 20 1 62 0 32 1 3 0
Areas covered
  • TA6
  • Bridgwater
  • Burnham-on-Sea
  • TA5
  • Highbridge
  • TA7
  • TA9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS DPS
Latest Properties

“Thanks to Brightestmove moving to my first ne......”

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Oct 28,2024
Minithumbup
Lacey
Emily
By: 'Husayn'
Oct 28,2024
0 people found
this helpful
Thanks to Brightestmove moving to my first new home was straightforward and quick. The employees, Lacey and Emily, are especially helpful and go out of their way to answer all of my endless questions and help me with additional things like receiving packages on my ...
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“Thank god for Brightest move! After an absolu......”

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Sep 25,2024
Minithumbup
Emily
Martin
By: 'Russell & Marion'
Sep 25,2024
1 people found
this helpful
Thank god for Brightest move! After an absolutely disastrous time, and year, with Purple Bricks, Brightest move came to our rescue and our house sold in no time at all. We honestly couldn’t be any more happier with Martin and Emily who have kept ...
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“Brightestmove are brilliant letting agents, r......”

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Aug 28,2024
Minithumbup
Emily
By: 'Dale'
Aug 28,2024
0 people found
this helpful
Brightestmove are brilliant letting agents, really helpful if you ever need anything. Really nice people really recommend....
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“Thank you Lasey and Emily.they was very helpf......”

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Jun 18,2024
Minithumbup
Lacey
Emily
By: 'Irma'
Jun 18,2024
0 people found
this helpful
Thank you Lasey and Emily.they was very helpful answer in all questions.everything was very well....
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“Thank you to Martin and the team for a very q......”

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Jun 07,2024
Minithumbup
Martin
Lacey
By: 'Andrew Jennings'
Jun 07,2024
0 people found
this helpful
Thank you to Martin and the team for a very quick and easy purchase of my first property. Martin would periodically update me with where things were in the process which was particularly helpful for a first time buyer!...
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“The best, reliable,effective , welcoming, und......”

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Jun 05,2024
Minithumbup
Lacey
Emily
By: 'Eve'
Jun 05,2024
0 people found
this helpful
The best, reliable,effective , welcoming, understanding,friendly and dedicated agent ever....
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“Emily was amazing within our application proc......”

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Jun 05,2024
Minithumbup
Emily
By: 'Nathan'
Jun 05,2024
0 people found
this helpful
Emily was amazing within our application process right from beginning to end can't thank her enough, would recommend brightestmove...
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“Thank You! Just wanted to say how great Emily......”

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May 30,2024
Minithumbup
Emily
By: 'Mrs'
May 30,2024
0 people found
this helpful
Thank You! Just wanted to say how great Emily has been in giving advice and helping sort issues. Professional and kind the perfect combination to get the job done!...
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“Very friendly staff and good communication, a......”

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May 29,2024
Minithumbup
Emily
Martin
By: 'Andy'
May 29,2024
0 people found
this helpful
Very friendly staff and good communication, always at the end of a phone to answer questions and keep me informed...
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“Great staff with excellent communicatio...”

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May 29,2024
Minithumbup
Emily
Martin
By: 'Andy'
May 29,2024
0 people found
this helpful
Great staff with excellent communication, the sale of my property went through faultless, the team kept me informed every step of the way I would highly recommend!...
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“Great staff, great service very pleased with......”

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May 24,2024
Minithumbup
Martin
Lacey
By: 'Lucille & Dave'
May 24,2024
0 people found
this helpful
Great staff, great service very pleased with all the help and information from Martin and the girls....
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“Emily was friendly and professional. We could......”

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May 21,2024
Minithumbup
Emily
By: 'Jim'
May 21,2024
0 people found
this helpful
Emily was friendly and professional. We could not have asked for a better experience from start to finish. Paperwork was sorted quickly after viewing and now settling in. Contractors organised to do small repairs once settled. Would recommend Brightest Move...
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“Great team...”

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May 16,2024
Minithumbup
Lacey
Emily
By: 'Zach'
May 16,2024
0 people found
this helpful
Whole team were amazing start to finish while I was with them. Mainly dealt with Lacey and Emily during my tenancy who were brilliant. In particular Lacey communicated well and was always able to help with any issues or questions I had right up until ...
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“Have been using Brightest Move for 4 years no......”

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Apr 21,2024
Minithumbup
Martin
Emily
By: 'Scott'
Apr 21,2024
0 people found
this helpful
Have been using Brightest Move for 4 years now. Always impressed with the efficiency and high standards. As a landlord having them onboard gives me piece of mind that might property is looked after and problems filtered and handled with....
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“Excellent Service. Very Good Communication. Great Customer Service...”

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Apr 18,2024
Minithumbup
Lacey
By: 'Folashade'
Apr 18,2024
0 people found
this helpful
Lacey was our contact person and she was super efficient. She was readily available to respond to all of our concerns and made the entire process smooth and easy....
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“Emily let our property for us, it was a very ......”

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Apr 08,2024
Minithumbup
Emily
By: 'Michelle'
Apr 08,2024
0 people found
this helpful
Emily let our property for us, it was a very quick and easy process. Emily had a tenant on her books who she showed our property to and they took it immediately. The existing tenants moved out at the end of the tenancy and the ...
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“Efficient, friendly, available human contact,......”

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Mar 26,2024
Minithumbup
Lacey
Martin
By: 'Roger Phipps'
Mar 26,2024
0 people found
this helpful
Efficient, friendly, available human contact, did a good job. Would use again....
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“Strong communication and great sport with exc......”

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Mar 22,2024
Minithumbdown
Martin
Lacey
By: 'Sumaira'
Mar 22,2024
0 people found
this helpful
Strong communication and great sport with excellent service Specially marten and Emily. And Lacey butler....
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“Brilliant services with these guys. They act ......”

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Mar 22,2024
Minithumbup
Emily
Lacey
By: 'Samuel'
Mar 22,2024
0 people found
this helpful
Brilliant services with these guys. They act promptly for any concerns. Really appreciate guys...
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“Excellent communication from all of the team.......”

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Mar 22,2024
Minithumbup
Emily
Lacey
By: 'Amy'
Mar 22,2024
0 people found
this helpful
Excellent communication from all of the team. Emily & Lacey had been so helpful in letting our property out for us, very polite and friendly. Would highly recommend :)...
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“Brilliant service from Emily and the team, co......”

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Mar 20,2024
Minithumbup
Emily
Lacey
By: 'Stephen'
Mar 20,2024
0 people found
this helpful
Brilliant service from Emily and the team, could not fault them on helping us find the right accommodation, and our fast efficient moving in time....
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“Outstanding Service! Highly recommended!⭐️⭐️⭐️⭐️⭐️...”

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Mar 20,2024
Minithumbup
Lacey
Emily
By: 'Shannon'
Mar 20,2024
0 people found
this helpful
5 Star Service, definitely recommended! *j We contacted the estate agents to book a viewing, very quick response and very accommodating. Greeted at the property with a friendly face and a warm welcome. We signed into a 6 month tenancy and the help and support off Lacey ...
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“Brightestmove Bridgwater Estate & Letting Agent Review...”

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Mar 19,2024
Minithumbup
Emily
By: 'Ionela Ilie-Dobre'
Mar 19,2024
0 people found
this helpful
Emiliy helped us walk through the entire process with professionalism and thorough knowledge. Not only did she answer our texts and calls at all hours, she was willing to help us through a difficult, unique situation and had patience and expertise from the very beginning. ...
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“Excellent service all phone calls and emails ......”

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Mar 14,2024
Minithumbup
Lacey
Emily
By: 'Senny'
Mar 14,2024
0 people found
this helpful
Excellent service all phone calls and emails were promptly responded.Very helpful would definitely recommend....
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“Great support and patience throughout the sal......”

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Feb 06,2024
Minithumbup
Martin
Lacey
By: 'Chris'
Feb 06,2024
0 people found
this helpful
Great support and patience throughout the sale, strong communication and very helpful with access to measure up! Thank you Chris - Somerset...
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“Very helpful and knowledgeable team throughou......”

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Feb 02,2024
Minithumbup
Lacey
Emily
By: 'David'
Feb 02,2024
0 people found
this helpful
Very helpful and knowledgeable team throughout the search for prospective tenants. A professional yet friendly approach, updating me at each stage. Would definitely use again....
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“We have moved our property Letting to Brighte......”

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Jan 31,2024
Minithumbup
Emily
By: 'Rebecca'
Jan 31,2024
0 people found
this helpful
We have moved our property Letting to Brightest move, Emily has been so helpful and made the letting process very smooth, highly recommended there services...
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“The team were fantastic...”

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Jan 26,2024
Minithumbup
Emily
Lacey
By: 'Anon'
Jan 26,2024
0 people found
this helpful
The team were fantastic with knowledge of the process involved and making sure the solicitors were fully informed on each stage of the sale, on both sides, which was fabulous. Wonderful communication with me at all stages too, which was much appreciated....
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“I am happy...”

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Dec 19,2023
Minithumbup
Emily
By: 'Leia Maddeo'
Dec 19,2023
0 people found
this helpful
I just have to thank the entire team for all their support, even though they didn't speak enough English, Emily, from the beginning, was very patient in helping us, always very friendly, friendly, always attentive, she also helped my family with renting a house, and ...
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“Highly recommend the services of Brightest Mo......”

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Aug 21,2023
Minithumbup
Emily
Lacey
By: 'Sarah'
Aug 21,2023
0 people found
this helpful
Highly recommend the services of Brightest Move for property rental. I was new to the process and everything was explained well. I was informed when viewings were taking place and nothing was too much trouble for Emily and Lacey....
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By: Jenny
Aug 22, 2023
View all comments (1)
Thank you very much Sarah for the 5 star review! Best wishes from Emily & Lacey. ...
Staff picture Martin
(91)
Staff picture Emily
(90)
Staff picture Lacey

Landlord Fees

Landlord Information

Here at Brightestmove we always have your best interest at heart so choose us to manage your property and relax knowing you are in safe hands.

We offer a number of packages which can be adapted to suit your needs.
1. Fully Managed
New Tenancy Pack £360 including VAT and 13.2% including VAT of the month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• Quarterly inspections
• Monthly rent collection and monthly statements
• Rent arrears chasing
• Organise repairs and maintenance and provide a 24 hour emergency helpline

2. Let Only
90% including VAT (subject to a minimum fee of £540 including VAT) of the first month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• First month rent collection
The Landlord then manages the property during the tenancy collecting rent and dealing with repairs and maintenance issues.

3. Tenancy Preparation and Holding Deposit
If you already have a tenant for your property we can still write up an agreement and hold the deposit - £240 including VAT

4. Monthly Rent Collection
Collect and chase rent from tenant and transfer to you - Up to £90 including VAT (taken out of monthly rent)

5. HMO Landlord Fees

New Tenancy Pack £360 including VAT and 13.8% including VAT of the month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• Quarterly inspections
• Monthly rent collection and monthly statements
• Rent arrears chasing
• Organise repairs and maintenance and provide a 24 hour emergency helpline

Optional Fees:
• Referencing - £60 including VAT per person
• Inventory- £90 including VAT for a room
 £120 including VAT for a two bedroom house
 £140 including VAT for a three bedroom house
 £160 including VAT for a four bedroom house
• Contract Renewal Fee (Requested by landlord) - £120 including VAT
• Gas Safety Check - £108 including VAT
• Energy Performance Certificate - £120 including VAT
• Holding & Administering Deposit - £60 including VAT
• Supplying Co2 Alarm - £50 including VAT
• Supplying and Fitting Smoke Alarm - £75 including VAT


We are members of money shield, client money protection scheme and the property ombudsman scheme and follow their code of practice which is available at www.tpos.co.uk.

Tenant Fees

Tenant Fees

AST Contract Fees Signed on or after 01 June 2019

Holding Deposit A charge equal to one weeks rent

Security/Damage Deposit A charge equal to four or five weeks rent
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Keys or other Security Devices Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (including VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract A charge of £50 including VAT
Early Release Charge A charge to cover the landlord’s fees of reletting the property and the rent due until the tenancy start date of the replacement tenancy.

Non AST Contract Fees

Company Referencing Fee £500 (No VAT)

Renewal Fee A charge of £100 including VAT

Change of Tenant Fee A charge of £100 including VAT

Tenancy Amendment Fee A charge of £100 including VAT

Check Out Fee A charge of £120 including VAT

Early Release Charge A charge to cover the landlord’s fees of reletting the property and the rent due until the tenancy start date of the replacement tenancy.
Holding Deposit A charge equal to one weeks rent

Security/Damage Deposit A charge equal to four or five weeks rent
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Keys or other Security Devices Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (including VAT) for the time taken replacing lost key(s) or other security device(s).
Last updated at 13/02/2023, 2:36 PM by Emily
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Brightestmove – Customer Care Policy
At Brightestmove we endeavour to ensure your experience of our service is second to none, however we appreciate that at times you may become dissatisfied. We are committed to rectifying any issues as soon as possible.
What can I do if I am not happy with the service I have received?
Whilst we are committed to providing a quality service, we acknowledge that on occasion things can go wrong. If we do not meet your expectations and you are dissatisfied in some way, then we wish to know.
Step 1:
In the first instance, we would encourage you to discuss any problems verbally and informally with your principal contact within the company. If this office is the source of your complaint, staff here should be able to help quickly and answer any questions that you may have. If this does not resolve your concerns, then the formal complaints procedure can be invoked.
How do I make a formal complaint?
Stage 1:
If the verbal and informal approach does not satisfactorily deal with your concerns, we ask that you put the complaint in writing to the relevant person. We advise you to keep copies of all correspondence sent to us and notes of any conversations or telephone calls.
In order that we can help resolve your concern as quickly and efficiently as possible, we ask you to provide the following information in the letter of your complaint:
• Your name, address and any further contact numbers
• Name and office location of the individual or issue that you wish to make a complaint about
• A Clear description of your complaint
• Details of what you wish to be put right
We will respond within 10 days of receiving your complaint.
Stage 2:
If your complaint is not satisfactorily resolved by stage one above, refer the matter again to us. We will then investigate again and provide a final view point. We will acknowledge within 3 working days of receipt and you will be advised of the time scale for sending a full reply, which will be within 15 working days. An internal investigation into your complaint will be undertaken and, following completion of the same, you will be provided with a final viewpoint with details of what actions we have taken or will take. It is hoped that this response will resolve the matter. In all circumstances you should write to:
Director
Martin Howarth
Brightestmove
28 High Street
Bridgwater
Somerset
TA6 3BJ
Tel No: 01278 420444

What can I do if I am still not satisfied?
If you remain dissatisfied with any aspect of our handling of your complaint, you have the option to take your complaint to the Property Ombudsman within twelve months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints procedure. The Property Ombudsman can be contacted at the following:
The Property Ombudsman
Milford House
43 – 55 Milford Street
Salisbury
Wiltshire
SP1 2BP

Tel No: 01722 333306
Fax No: 01722 332296
Last updated at 10:20 AM 18/07/2019 by Natasha Howarth

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Branch - Bridgwater, TA6