Ancoats, Manchester, M4
4.8/5, 56 reviews
95% recommended
100% sales valuation accuracy
97% sales fee satisfaction
60% lettings valuation accuracy
92% lettings fee satisfaction

“Very helpful and efficient from start to end ......”

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Mar 27,2023
Minithumbup
By: 'Leoni Taylor'
Mar 27,2023
0 people found
this helpful
Very helpful and efficient from start to end from the viewing to application and referencing process. Excellent communication and was happy to support with all queries, including finding us a parking space when requested.
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Opening Hours
Address

Julie Twist Properties
MM2 Buildings Pickford Street
Manchester
Greater Manchester
M4 5BT
0161 834 8486

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £88,000 £502,000
Lettings 60% 92% £650 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 6 0 15 0 21 0 5 3
Areas covered
  • M1
  • M2
  • M3
  • M4
  • M5
  • M15
  • M50
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TDS
Latest Properties
Images & Videos

“Property Sale - Paul Sutemire...”

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Apr 12,2023
Minithumbup
By: 'Manchester Property Owner'
Apr 12,2023
0 people found
this helpful
We worked with Paul Sutemire at Julie Twist Properties to sell a residential in Manchester and we found him to be a friendly and professional estate agent. Paul was responsive throughout the entire process, especially when liaising between the buyer's solicitors and our solicitors. He ...
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“Very helpful and efficient from start to end ......”

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Mar 27,2023
Minithumbup
By: 'Leoni Taylor'
Mar 27,2023
0 people found
this helpful
Very helpful and efficient from start to end from the viewing to application and referencing process. Excellent communication and was happy to support with all queries, including finding us a parking space when requested....
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“Had a good experience working with them.Very ......”

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Apr 29,2022
Minithumbup
By: 'Manish'
Apr 29,2022
0 people found
this helpful
Had a good experience working with them.Very responsive and efficient team. They make sure clients' queries and requests are quickly addressed....
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“Excellent service from Paul, Rebecca and Sara......”

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Nov 19,2021
Minithumbup
By: 'Charles Alan Hearsum'
Nov 19,2021
0 people found
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Excellent service from Paul, Rebecca and Sarah. Very prompt with correspondence and ever-willing to assist. We will be suing them again. Highly recommended....
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“Professional local agent...”

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Nov 19,2021
Minithumbup
By: 'Catredgym'
Nov 19,2021
0 people found
this helpful
We instructed Julie Twist to sell our Ancoats apartment as they had an office in the location and we initially bought the property from them 6 years previously. As we live two and a half hours drive away we were grateful that they were able to ...
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“Awful representative, couldn’t have been less......”

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Sep 19,2021
Minithumbdown
By: 'Christian'
Sep 19,2021
0 people found
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Awful representative, couldn’t have been less helpful. Put us off the property from minute 1. Would not recommend. Terrible customer service....
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“The agents were professional and helpful. Goo......”

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Aug 26,2021
Minithumbup
By: 'Killian'
Aug 26,2021
0 people found
this helpful
The agents were professional and helpful. Good experience overall, I wanted two viewings to see the difference and lighting and Julie Twist staff was very accommodating....
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By: Paul
Nov 09, 2021
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Hi Killian, Thank you again for the review, the team and I really appreciated you taking the time to do so. All the best in the future Paul ...

“The best by far...”

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Aug 21,2021
Minithumbdown
By: 'Becky'
Aug 21,2021
0 people found
this helpful
We have viewed several properties but this estate agent has been by far the best! The gentleman who showed us round had printed information ready for us when we arrived. He was polite and friendly but also the first agent who was able to answer ...
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By: paul
Nov 09, 2021
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Hi Becky, Thank you again for the review, the team and I really appreciated you taking the time to do so. All the best in the future Paul ...

“I purchased a flat through Sarah, Rebecca and......”

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Jul 30,2021
Minithumbup
By: 'Chris'
Jul 30,2021
0 people found
this helpful
I purchased a flat through Sarah, Rebecca and Paul - and was really impressed throughout the process. The transaction was smooth, and the team were very helpful and accommodating. Thank you!...
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By: Paul
Nov 09, 2021
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Hi Chris, A big thanks for the lovely review, it is much appreciated! Kind Regards Paul ...

“Excellent service. Julie Twist are the best e......”

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Jul 29,2021
Minithumbup
By: 'Craig'
Jul 29,2021
0 people found
this helpful
Excellent service. Julie Twist are the best estate agents that I have used. The staff keep you informed and are very helpful. I cannot recommend them highly enough....
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By: Paul
Nov 09, 2021
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Thank you so much again for the wonderful review All the best from the Sales Team ...

“Rebecca, Sarah & Paul were amazing 🤩 in hand......”

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Jul 29,2021
Minithumbup
By: 'Ged'
Jul 29,2021
0 people found
this helpful
Rebecca, Sarah & Paul were amazing 🤩 in handling our sale from start to finish. We had challenges out of their control (two buyers pulling out and time constraints to beat the stamp duty deadline) yet they were always uber positive and responsive. Would highly recommend JT’...
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By: Paul
Nov 09, 2021
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Hi Ged, We just wanted to thank you again for taking the time to write this lovely review, all the best for the future Kind Regards Paul ...

“Good communication throughout the process, ve......”

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Oct 27,2020
Minithumbup
By: 'Mark'
Oct 27,2020
0 people found
this helpful
Good communication throughout the process, very professional and polite to deal with. Quick to react to issues, we’ll done all involved....
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“I personally found the agent didn’t explain t......”

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Aug 13,2020
Minithumbdown
By: 'Darren'
Aug 13,2020
0 people found
this helpful
I personally found the agent didn’t explain the process of the rental application and the financial implications of a joint tenancy application. When challenged over the detail found them unwilling to listen, unprofessional in there response and only seemed to care about retaining the ...
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By: Darren Cutler
Aug 14, 2020
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Unfortunately Fillipo your comments don’t reflect the fact that at no time was the the process explained to us and your agent completed documents remotely leaving us in the dark to the detail and implications, no matter what you say we have the email evidence and you did not deal with us at anytime During the rental process, therefore only have your own assumptions not full facts. We Personally feel mislead By the lack of communication from the agent. I can also add we have moved on with an al ...

“Most efficient of Letting Agents...”

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Feb 19,2020
Minithumbup
By: 'Eifion'
Feb 19,2020
0 people found
this helpful
As always, Yvonne and her team's attention to detail is impeccable. They have continually supported and advised us as landlords, over many years. We have dealins with several letting agents across the country, and can honestly state that Julie Twist are by far the most ...
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By: Yvonne Cook
Feb 20, 2020
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Thank you so much for the lovely comments Mr Watkins, we have worked together for 10 years now, glad you are always happy with my service ...

“Our experience was excellent. Our property w......”

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Jan 23,2020
Minithumbup
By: 'Margaret'
Jan 23,2020
0 people found
this helpful
Our experience was excellent. Our property was well marketed, well received by potential buyers and the staff showing people round were knowledgeable and helpful. Our property was sold within the estimated timeline predicted by Julie Twist and the sale itself handed smoothly and efficiently We ...
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By: Paul
Jan 27, 2020
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Hi Margaret & Roger, Thank you so much for the review, all of us at the sales team really appreciate it and as always its been great working with you again Many thanks Sales Team @ JT ...

“Julie Twist - 1st class service...”

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Dec 02,2019
Minithumbup
By: 'Eifion'
Dec 02,2019
0 people found
this helpful
Put property on sale at 4 o'clock on Wednesday, and it sold subject to contract by 2 o'cllock on Thursday. Julie Twust Properties oversaw everything until completion, liaising with solicitors every step of the way....
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By: Paul
Jan 21, 2020
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Hi Eifion Thanks again for the lovely comments. Sales team @ Julie Twist ...

“Just had panel heaters fitted in my apartment......”

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Sep 10,2019
Minithumbup
By: 'Steve'
Sep 10,2019
0 people found
this helpful
Just had panel heaters fitted in my apartment and I'm delighted with the efficiency and quality of the install. Thank you to Margaret and the team....
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By: Margaret
Sep 10, 2019
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Hi Steve, It was our pleasure and thank you for taking the time to leave such a lovely review, Kind Regards Margaret & Simon. ...

“Super service...”

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Apr 23,2019
Minithumbup
By: 'David'
Apr 23,2019
0 people found
this helpful
Julie Twist's Maintenance Team undertook some work on my bathroom recently. The job was organised perfectly and seamlessly by Margaret who had a complete understanding of my particular requirements and timescale. The work was undertaken, at the time requested, by Simon who is extremely personable, ...
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By: Margaret
Apr 23, 2019
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Hello David, Thank you for your lovely feedback. Please do not hesitate to contact us if you require any further quotes or repairs in the future and we'll be more than happy to help. ...

“Excellent...”

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Aug 23,2018
Minithumbup
By: 'Geraldinr'
Aug 23,2018
0 people found
this helpful
I have cancer and sometimes when I would ring Paul Sutemire I would be upset but he really did his best for me and my family. I would use JT again because of Paul. When Paul said he would find something out I need to ...
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Comment on agent fees
Good
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By: Paul
Nov 02, 2018
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Hi Geraldine, I just wanted to thank yuo again for such a lovely review. It was a pleasure working with you Kind Regards Paul ...

“Sale...”

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Jul 25,2018
Minithumbup
By: 'Andy'
Jul 25,2018
0 people found
this helpful
Jule Twist Properties are by far the best Estate Agents for city centre properties in Manchester. Paul Sutemire dealt with the sale of my property, I couldn't fault Paul, he was curtious, friendly, responsive, and proactive and did an excellent job of keeping me in ...
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Comment on agent fees
Reasonable
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“good...”

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Jul 02,2018
Minithumbup
By: 'cristina'
Jul 02,2018
0 people found
this helpful
managed to rent an apartment with them after a long month of continuous search. Helen and Phil were both really supporting and helpful, even when I had several questions . looking forward to moving in...
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“Maintenance services...”

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May 31,2018
Minithumbup
By: 'Simon'
May 31,2018
0 people found
this helpful
Having purchased a flat in Castlefield I needed it decorating and a few other small jobs doing to get it ready for occupation. I had never dealt with Julie Twist before but found them to be really helpful and responsive. Margaret arranged for Dave to ...
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By: Margaret Proctor
Jun 15, 2018
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Hello Simon, Thank you for you feedback and kind comments. If you require any maintenance work in the future, please get in touch and we'll be more than happy to help, Thank you again, best wishes Margaret ...

“Kitchen Flooring 71 Ribston St Manchester...”

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May 03,2018
Minithumbup
By: 'Gregg'
May 03,2018
0 people found
this helpful
My experience, as a Landlord, with Julie Twist the past 3 years has been excellent. My latest experience has been with Margaret Proctor who arranged the very quick installation by Darren of a new laminate kitchen floor in my rental property in Hulme Manchester. The installation ...
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Comment on agent fees
Reasonable Fees for an excellent service
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By: Margaret Proctor
May 03, 2018
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Hello Gregg, Thank you for your positive feedback. And it's lovely to learn that you've had positive experience with Julie Twist. Many thanks again from Margaret & Darren ...

“Very Helpful...”

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Apr 27,2018
Minithumbup
By: 'Sarah'
Apr 27,2018
0 people found
this helpful
Margaret and her team are offering an excellent maintenance service. Most importantly Margaret communicates well with Landlords. I would recommend....
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Comment on agent fees
Moderate
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By: Margaret Proctor
Apr 27, 2018
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Hello Sarah, It was my pleasure, and thank you for your kind comments. If you require any further maintenance work, then please get in touch and I'll be more than happy to help. Much appreciated, thanks again Margaret . ...

“We have recently completed on Home 2 with Paul being our ......”

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Feb 21,2018
Minithumbup
By: 'Steph'
Feb 21,2018
1 people found
this helpful
We have recently completed on Home 2 with Paul being our main point of contact throughout the sale. We really couldn't fault him in anyway - always responded to emails the same day or even the same hour, he was as keen to complete the purchase ...
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Comment on agent fees
NA
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“Rebecca was a great help initially with the particulars and ......”

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Dec 22,2017
Minithumbup
Rebecca Dick
By: 'Kelvin'
Dec 22,2017
0 people found
this helpful
Rebecca was a great help initially with the particulars and Paul liaised with our buyer when the solicitors were making things rather complicated. Having worked in housebuilding I am aware of the problems that can arise and both your staff members were experienced, polite and ...
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Comment on agent fees
I was happy with the fee offered and it proved to be value for money
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“Margaret Proctor is an absolute gem, the spirit of Manchester. ......”

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Dec 13,2017
Minithumbup
By: 'Grace'
Dec 13,2017
0 people found
this helpful
Margaret Proctor is an absolute gem, the spirit of Manchester. She's what has made the process of settling into the property so much easier. Margaret handles the fixing of the usual bits of a property that break down, all in a timely fashion, firm and ...
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By: Margaret
Dec 13, 2017
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Hello Grace, Thank you so much for you kind comments and the chocolates, it's very much appreciated :) Margaret x ...

“Paul Sutemire has been absolutely amazing during the entire lifecycle ......”

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Dec 13,2017
Minithumbup
By: 'Mr'
Dec 13,2017
0 people found
this helpful
Paul Sutemire has been absolutely amazing during the entire lifecycle of my recent Manchester City Apartment purchase. He has been a absolute consummate Professional from start to finish. I cannot thank Paul enough for all his effort, help, attention to detail, diligence and ensuring any ...
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Comment on agent fees
Great Agent, fees were very respectable for letting and the team actually worked with me. Letting Team were also great and extremely responsive, diligent and handled the letting with great professionalism and I am extremely pleased both Purchase and letting was handled by Julie Twist's Manchester Ancoats Pickfords Street MM2 building.
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By: Paul
Jan 14, 2018
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Hi Mr Patel Thanks again for taking the time to write such a great review, good luck with the rental Kind Regards Paul ...

“Margaret has been extremelly helpful in dealing wiht maintenance issues ......”

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Dec 12,2017
Minithumbup
By: 'Gus'
Dec 12,2017
0 people found
this helpful
Margaret has been extremelly helpful in dealing wiht maintenance issues in my property, she made a very helpful recommendation on how to address the renovation of one of the rooms within an acceptable budget with very good output. Only one desired area that i woudl ...
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By: Margaret
Dec 12, 2017
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Hello Gus, Thank you for taking the time to leave your feedback. It's very much appreciated. Wishing you a Happy Christmas & New Year. Many thanks again Margaret :) ...

“Amazing service through out the process. Paul was so great ......”

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Nov 09,2017
Minithumbup
By: 'Katie'
Nov 09,2017
1 people found
this helpful
Amazing service through out the process. Paul was so great - always proactive and keeping things moving. He helped out with every question or query I had .. And as a first time buyer there was quite a few!! I couldn't have been more please with ...
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By: Paul
Jan 14, 2018
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Hi Katie Thanks so much for the lovely review, it was a pleasure to work with you Thanks Paul ...
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Tenant Fees

HOLDING DEPOSIT (PER TENANCY)
One weeks rent. This is to reserve the property. Please note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement ( and/or Dee of Guarantee) within 15 calendar days ( or other deadline for Agreement as mutually agreed in writing)

SECURITY DEPOSIT - FOR A RENTAL AMOUNT UNDER £50,00 PER YEAR
Five weeks rent. This is to cover damages or defaults on the part of the tenant during the tenancy.

SECURITY DEPOSIT - FOR A RENTAL AMOUNT OF OR OVER £50,00 PER YEAR)
Six weeks rent- This is to cover damages or defaults on the part of the tenant during the tenancy.

UNPAID RENT
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to purse non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

LOST KEYS (OR OTHER SECURITY DEVICE(S)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other person requiring keys will be charged to the tenant.
If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for time taken replacing lost key(s) or other security device(s).

CHANGE OF SHARER
(Tenant’s Request) £50 (Inc. VAT) per replacement tenant or any reasonable cost incurred if higher.
The cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to- Rent, deposit registration as well as the preparation and execution of new legal documents.

EARLY TERMINATION
(Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s cost in re-letting the property as well as all rent due under the tenancy until the start date of the replacing tenancy. These costs will be no more that the maximum amount of rent outstanding on the tenancy.

CLEANING CHARGES
Check out cleans from £80(Inc. VAT)
Carpet and upholstery cleaning from £25(Inc. VAT)
Appliance/oven cleaning from £20(Inc. VAT)
Rubbish Removal £3.50 (inc. VAT) per bin bag
Furniture Removal (price will depend on size and quantity of items)
Last updated at 08/06/2019, 4:53 PM by Julie Twist
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Julie Twist Properties
Complaints Handling Procedures
1. Any complaints to be dealt with under this procedure should be in writing.

2. The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.

3. Your complaint will be acknowledged within 3 working days of receiving the initial complaint.

4. You complaint will then be fully investigated and a detailed written response will be made.

5. If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to [email protected] or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.

6. In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter. The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX. Tel: 01722 333306 Fax: 01722 332296.
Last updated at 2:24 PM 22/12/2021 by allAgents

Awards won by Julie Twist Properties, Manchester M4 5BT



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Julie Twist Properties

Branch - Ancoats, Manchester, M4