“Left my flat unlocked, 3 TIMES...”
1 Star Review
May 24,2024
By:
'Dina Siyam'
May 24,2024
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W2
Lettings (as a Tenant)
Postcode: W2
0
people found
this helpful
I am extremely disappointed with Foxtons' handling of my flat letting as a tenant leaving a property. Over 22 viewings in one week were conducted like an open house with no respect for tenants. Agents often left blinds open and the door unlocked on three separate ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Avoid Foxtons Short Lets...”
1 Star Review
Apr 28,2024
By:
'Anonymous'
Apr 28,2024
Services: Lettings (as a Tenant)
Rent PCM: £2700
Would you recommend?: No
Postcode: W10
Lettings (as a Tenant)
Rent PCM: £2700
Postcode: W10
0
people found
this helpful
I would strongly advise against going through Foxtons for short lets.
Foxtons’ short let offering claims to check all the boxes – “bring your suitcase and we’ll provide the rest,” “fully furnished to a high standard,” “travel light – all you need to purchase are the ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Disgusting service after death of my father on his lease...”
1 Star Review
Apr 24,2024
By:
'Tessa R Bruce'
Apr 24,2024
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W2
Lettings (as a Tenant)
Postcode: W2
0
people found
this helpful
My father just passed away and with 3 months left on his lease we were able to pay a months rent and asked this agent to put the place on the market asap to try and ensure the landlord is left with no gap. We also ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Sawing your leg off is more comofrtable than ......”
1 Star Review
Oct 13,2023
By:
'Nash'
Oct 13,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W11
Lettings (as a Tenant)
Postcode: W11
0
people found
this helpful
Sawing your leg off is more comfortable than their service...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We thought we had found a lovely flat. The ag......”
1 Star Review
Sep 23,2023
By:
'Tiffany'
Sep 23,2023
Services: Lettings (as a Tenant)
Rent PCM: £17000
Would you recommend?: No
Postcode: W11
Lettings (as a Tenant)
Rent PCM: £17000
Postcode: W11
1
people found
this helpful
We thought we had found a lovely flat. The agent said he would make sure it would be refurbished and all up to scratch for us to move in. We agreed to let it even though the start date was way later than we needed.
...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Immoral & Negligent Service...”
1 Star Review
Oct 28,2022
By:
'Unhappy Tenant'
Oct 28,2022
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: W11
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: W11
0
people found
this helpful
Absolutely stay away from this agency, especially the Notting hill branch. Staff are negligent and incompetent, siding with immoral landlords who don't look after their property then try to sting you with a huge bill during the cost of living crisis. Hard to get hold ...
read full review
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Oct 07,2022
By:
'Unhappy Tenant'
Oct 07,2022
Services: Lettings (as a Tenant)
Rent PCM: £4406
Would you recommend?: No
Postcode: W2
Lettings (as a Tenant)
Rent PCM: £4406
Postcode: W2
0
people found
this helpful
I rented a 2 bedroom furnished flat in Notting Hill, through Foxtons and managed by their property management company. l arrived to 1 unmade bed, and 1 bed with a rumpled sheet half on it. Filthy stained carpet, broken curtains in every room. Chipped paint, no wifi but ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Foxtons Letting Team very untransparent and s......”
1 Star Review
Sep 20,2022
By:
'Anton Matveev'
Sep 20,2022
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W11
Lettings (as a Tenant)
Postcode: W11
0
people found
this helpful
Foxtons Letting Team very untransparent and spread misinformation to me about my deposit return.
Called about my deposit on Monday and was told my deposit was ready and will be released by the account team the same day.
No word from them so I called ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I was looking for a property and the staff wa......”
1 Star Review
Jun 30,2022
By:
'22'
Jun 30,2022
Services: Lettings (Prospective customer)
Rent PCM: £3400
Would you recommend?: No
Postcode: SW1X
Lettings (Prospective customer)
Rent PCM: £3400
Postcode: SW1X
0
people found
this helpful
I was looking for a property and the staff was not helpful at all. Specially Romina. I ended up going to another company...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Awful experience, unprofessional, no assistance whatsoever...”
1 Star Review
Aug 30,2021
By:
'Fabrice VEYSSE'
Aug 30,2021
Services: Lettings (as a Tenant)
Rent PCM: £1525
Would you recommend?: No
Postcode: W2
Lettings (as a Tenant)
Rent PCM: £1525
Postcode: W2
1
people found
this helpful
We rented a flat in Bayswater for about a year. They are super nice with you..until you move in and sign the contract.
Once they get the money.. nothing!
When we moved in, the flat was far from being clean and many lights were ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Dealt with this idiot called * from ......”
1 Star Review
Dec 17,2020
By:
'Bean Extract'
Dec 17,2020
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: W11
Lettings (as a Landlord)
Postcode: W11
2
people found
this helpful
Dealt with this idiot called * from Foxtons, total arrogant stuck and totally crooked.
Avoid at all costs!!!
Too many red flags, steer well clear of this del boy.
Not fit to be an agent....
read full review
2
people found
this helpful
Was this helpful?
Yes
“Beware if you are an international client. Th......”
2 Star Review
Aug 22,2019
By:
'Ellie'
Aug 22,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W8
Lettings (as a Tenant)
Postcode: W8
3
people found
this helpful
Beware if you are an international client. This company has one bottom line: to make money. They do not value relationship or client needs. Any advantage they can take, they will. Greedy and only working for commission (especially Danielle Edwards), beware....especially if you are ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“Full disclosure - I did not rent a flat with ......”
1 Star Review
Aug 22,2019
By:
'Max'
Aug 22,2019
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W11
Lettings (Prospective customer)
Postcode: W11
4
people found
this helpful
Full disclosure - I did not rent a flat with them because the experience was horrible from the first phone call.
I was assigned to * and, after bombarding me with questions for 20 minutes, he then told me that my requests were unreasonable and that I ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“If you can avoid dealing with Foxton you should. Yes ......”
1 Star Review
Dec 29,2017
By:
'Quan'
Dec 29,2017
Services: Lettings (as a Tenant)
Rent PCM: £1885
Would you recommend?: No
Postcode: W2
Lettings (as a Tenant)
Rent PCM: £1885
Postcode: W2
4
people found
this helpful
If you can avoid dealing with Foxton you should. Yes they tend to have very good properties, and that's why we were their customer for the last three years having leased a great flat listed under Foxton back in 2014. But if you are choosing between ...
read full review
Comment on agent fees
Unreasonable fees which are the highest of any agency we have come across in London. Then there is the high renewal fee. We had to pay Foxton about 100 pounds per renewal for their zero value add. They take zero responsibility for flat issues, not even able to provide advice when our hearing broke in winter. Basically they only show up to make a sale and collect payment.
4
people found
this helpful
Was this helpful?
Yes
“My family have been using Foxtons for years and this ......”
1 Star Review
Jan 27,2017
By:
'Barra'
Jan 27,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W8
Lettings (as a Tenant)
Postcode: W8
1
people found
this helpful
My family have been using Foxtons for years and this time I did a MANAGED short let, mind you it is winter in London and it's been quite cold. My heating isn't working and to reset it has been an issue. I informed Foxtons of ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“We were very unhappy with Foxtons. 1. We moved in the ......”
2 Star Review
Jan 12,2017
By:
'Jana'
Jan 12,2017
Services: Lettings (as a Tenant)
Rent PCM: £1950
Would you recommend?: No
Postcode: W84
Lettings (as a Tenant)
Rent PCM: £1950
Postcode: W84
3
people found
this helpful
We were very unhappy with Foxtons. 1. We moved in the flat and it was not cleaned at all. Because they had failed to book cleaners. We had already unpacked and cleaned most of it ourselves when cleaners came to swipe half the floors and brush ...
read full review
Comment on agent fees
Too expensive. You pay and you do not get anything in return.
3
people found
this helpful
Was this helpful?
Yes
“Hopeless, totally hopeless. Only interested in closing the deal and ......”
1 Star Review
Oct 13,2016
By:
'dontchoosefoxtons'
Oct 13,2016
Services: Lettings (as a Tenant)
Rent PCM: £1880
Would you recommend?: No
Postcode: W2
Lettings (as a Tenant)
Rent PCM: £1880
Postcode: W2
1
people found
this helpful
Hopeless, totally hopeless. Only interested in closing the deal and becomes unreachable after. When I decide to end the lease, their agents come barging into the home for viewing with prospective tenants just days after WITHOUT bothering to inform.
After lease ends and they have ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“We will never use Foxton's again and advise everyone we ......”
1 Star Review
Nov 01,2015
By:
'Sousa'
Nov 01,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W11
Lettings (as a Tenant)
Postcode: W11
2
people found
this helpful
We will never use Foxton's again and advise everyone we know against using Foxtons. The flat hunt did not go wrong however they pressure you into a rushed decision and promise a million things that will not happen once the contract is signed. If it ...
read full review
What agent could do to change your mind?
Fees are stupidly high and even to leave they charge you to provide a reference to the following landlord/agent.
Attached Filesnbsp;
Comment on agent fees
Fees are stupidly high and even to leave they charge you to provide a reference to the following landlord/agent.
2
people found
this helpful
Was this helpful?
Yes
“Ive dealt with many agents throughout London over the last ......”
5 Star Review
Oct 07,2015
By:
'Kaveh'
Oct 07,2015
Services: Sales (as a Vendor)
Sold price: £1275000
Would you recommend?: Yes
Postcode: W11
Sales (as a Vendor)
Sold price: £1275000
Postcode: W11
0
people found
this helpful
Ive dealt with many agents throughout London over the last decade in buying, selling and renting (both as a landlord and tenant). There is a reason why Foxtons is the market leader and its because they are the best in the business.
Thomas was outstanding. ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We visited Foxton's offices in Notting Hill in December 2014, knowing ......”
5 Star Review
Aug 05,2015
By:
'Kit'
Aug 05,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW3
Lettings (as a Tenant)
Postcode: SW3
0
people found
this helpful
We visited Foxton's offices in Notting Hill in December 2014, knowing we would be renting a flat in London the following winter (2015-2016). We also visited several other short let options. Everyone told us not to try to look for anything until just a few months ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“David Roberts managed a very difficult sale brilliantly. If it ......”
5 Star Review
May 14,2015
By:
'Penny'
May 14,2015
Services: Sales (as a Vendor)
Sold price: £1630000
Would you recommend?: Yes
Postcode: W11
Sales (as a Vendor)
Sold price: £1630000
Postcode: W11
0
people found
this helpful
David Roberts managed a very difficult sale brilliantly.
If it wasn't for his character, skill and hard work this sale would never have happened due to the very diverse nature, conflicting interests and strong characters of all parties involved who up to the last minute ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Jose answered all our questions by phone or mail at ......”
5 Star Review
Apr 14,2015
By:
'Robert'
Apr 14,2015
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: W2
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: W2
0
people found
this helpful
Jose answered all our questions by phone or mail at short notice, he was very helpful, friendly and supportive. We would definintely recommend him....
read full review
Comment on agent fees
Quite high fees for starting a tenancy.
0
people found
this helpful
Was this helpful?
Yes
“Jose was an absolute godsend In helping us find our ......”
5 Star Review
Apr 08,2015
By:
'lollipop85'
Apr 08,2015
Services: Lettings (as a Tenant)
Rent PCM: £4600
Would you recommend?: Yes
Postcode: W1H
Lettings (as a Tenant)
Rent PCM: £4600
Postcode: W1H
0
people found
this helpful
Jose was an absolute godsend In helping us find our let. Very hard working and knowledgeable. We are extremely pleased with our new home! Thank you Jose! Will highly recommend him to anyone we know looking for a let....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I just wanted to say that my experience with Foxtons ......”
4 Star Review
Apr 08,2015
By:
'Molly'
Apr 08,2015
Services: Lettings (as a Tenant)
Rent PCM: £2
Would you recommend?: Yes
Postcode: W11
Lettings (as a Tenant)
Rent PCM: £2
Postcode: W11
0
people found
this helpful
I just wanted to say that my experience with Foxtons was great. I had a difficult time at the start with the loss of two flats in Notting Hill, but Jose never gave up and he found me the most beautiful flat in Holland Park, ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I would recommend Jose Bailao of Foxtons for his exceptional ......”
5 Star Review
Dec 31,2014
By:
'Pashley'
Dec 31,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
I would recommend Jose Bailao of Foxtons for his exceptional customer service. He was a great help in assisting us move into Central London. He spent over 2 hours running us around in his car on a Sunday showing us the area and being creative with ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Jose Bailao quickly identified the type of flat that we ......”
5 Star Review
Dec 05,2014
By:
'P.'
Dec 05,2014
Services: Lettings (as a Tenant)
Rent PCM: £2600
Would you recommend?: Yes
Postcode: W11
Lettings (as a Tenant)
Rent PCM: £2600
Postcode: W11
0
people found
this helpful
Jose Bailao quickly identified the type of flat that we were looking for and also took into consideration our budgeting requirements. We felt like we had all his time and when we requested to see a property after hours, he did not hesitate to stay ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Jose Bailao helped me find my current home, which I ......”
5 Star Review
Nov 06,2014
By:
'Karina'
Nov 06,2014
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: Yes
Postcode: W2
Lettings (as a Tenant)
Rent PCM: £1
Postcode: W2
0
people found
this helpful
Jose Bailao helped me find my current home, which I enjoy a lot.
He made me acknowledged quickly with the area and gave a few useful advices. Was also patient and consistent with the search. We managed to find a perfect apartment within my budget.
...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I had a great experience with Jose, my best agent ......”
5 Star Review
Oct 27,2014
By:
'Nina'
Oct 27,2014
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: Yes
Postcode: W11
Lettings (as a Tenant)
Rent PCM: £1
Postcode: W11
0
people found
this helpful
I had a great experience with Jose, my best agent experience by far.
He was incredibly helpful from the start giving me advise on how to best structure my referencing and search. He had three matching properties to show me, but I only got to ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Twice in a row this agent from Foxtons has entered ......”
1 Star Review
Oct 06,2014
By:
'TiredofFoxtons'
Oct 06,2014
Services: Lettings (as a Tenant)
Rent PCM: £1410
Would you recommend?: No
Postcode: W93
Lettings (as a Tenant)
Rent PCM: £1410
Postcode: W93
2
people found
this helpful
Twice in a row this agent from Foxtons has entered into my flat without my prior consent or discussing with me if it's convenient. They have reminded me more than I care to remember, on several occasions, that if they give a minimum of 24 hours ...
read full review
What agent could do to change your mind?
Change their practice.
Attached Filesnbsp;
Comment on agent fees
I paid almost 500 pounds for a 1 minute viewing, and 10 minutes of signing the lease agreement.
2
people found
this helpful
Was this helpful?
Yes
“Jose Balaio recently helped us find an apartment for my ......”
1 Star Review
Sep 20,2014
By:
'Sheila'
Sep 20,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W2
Lettings (as a Tenant)
Postcode: W2
0
people found
this helpful
Jose Balaio recently helped us find an apartment for my daughter. We had a wonderful experience with him. If it wasn't for Jose we would have not continued with Foxtons. He was diligent, concerned, and personable. He is a real asset to Foxtons and I ...
read full review
0
people found
this helpful
Was this helpful?
Yes