“I found WHB management of checking out extremely poor, failing ......”
1 Star Review
Jan 22,2015
By:
'robbieeesprit'
Jan 22,2015
Branch: Gorleston-on-Sea, 142 High Street
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: No
Postcode: NR31
Branch: Gorleston-on-Sea, 142 High Street
Lettings (as a Landlord)
Rent PCM: £500
Postcode: NR31
2
people found
this helpful
I found WHB management of checking out extremely poor, failing to take keys off tenanat and not reading meters (for the second time) and getting inventories incorrect, when I made a complaint they did not value my feedback, and whilst acknowledging my complaint was correct offered an insulting level of compensation which left me feeling unvalued as a client.
WHB/ Sequence is too big, landlord are treated as numbers, I am getting far better service from a smaller local firm who take far more interest in me and my properties, namely Howards of gorleston, they are poles apart!
What agent could do to change your mind?
having raised a reasonable complaint I felt their arrogance in dealing with my complaint came across, they did not effectively deal with the issues that I raised, leaving me feeling unvalued, when I raised this and said I would take my business elsewhere they just effectively said, ok good luck.
Firms like this are not worth dealing with...go to the smaller ones who value your business...
Attached Filesnbsp;
Comment on agent fees
service I received was poor considering the level of fees
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