Rawlinson & Webber
4.9/5, 188 reviews
98% recommended
95% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
96% lettings fee satisfaction
Rawlinson & Webber are an independent company established in 1871 with offices in Surrey specialising in sales and lettings.We have very experienced staff, most of whom have been with the company for many years and are familiar with all aspects of property advice.The East Molesey office has been practising since 1976 ... show more Rawlinson & Webber are an independent company established in 1871 with offices in Surrey specialising in sales and lettings.

We have very experienced staff, most of whom have been with the company for many years and are familiar with all aspects of property advice.

The East Molesey office has been practising since 1976 and specialises in East and West Molesey's diverse property stock, including Thames Ditton, Esher, Hersham & Walton, which requires expert knowledge, local experience and considered thought when advising clients on valuations.

All our staff undergo regular training and are required to pass the exams of the professional bodies. We are the only agent open seven days a week including bank holidays and although we already work very long hours, we are happy to accommodate late appointments where required.
Estate Agents in Surrey | Residential Sales and Lettings Agency | Rawlinson and Webber

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £50,000 £1,520,000
Lettings 85% 96% £795 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 49 1 56 1 41 1 4 1
Areas covered
  • East Molesey
  • West Molesey
  • Walton on Thames
  • Hampton Court
  • Hersham
  • Surbiton
  • Weybridge
  • Kingston
  • Thames Ditton
Address

77\/79 Walton Road
East Molesey
Surrey
KT8 0DP
sales:020 89411234 lettings:020 89416554

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS DPS
Images & Videos

“Friendly and helpful...”

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Apr 30,2024
Minithumbdown
Peter
Shona
By: 'Monica'
Apr 30,2024
0 people found
this helpful
All the staff at Rawlinson& Webber are very friendly and helpful. They would chase up information which was difficult to obtain, and always kept me informed about progress....
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“Rawlinson & Webber have been fantastic for us......”

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Dec 01,2023
Minithumbup
Michael
By: 'Oliver'
Dec 01,2023
0 people found
this helpful
Rawlinson & Webber have been fantastic for us renting a property over the past two and a half years. They are swift to reply and swift to fix any problems that may arise. As tenants, you feel like you are looked after with this estate agents....
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“I used Rawlinson and Webber for the sale of m......”

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Sep 14,2023
Minithumbdown
By: 'Julian'
Sep 14,2023
0 people found
this helpful
I used Rawlinson and Webber for the sale of my property in Hurst Park, West Molesey. The staff were all professional, knowledgable and courteous throughout he process. When calling them with questions, if they did not know the answer there and then, they would find ...
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“Great experience meeting and dealing with thi......”

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Apr 29,2023
Minithumbup
By: 'Sharon'
Apr 29,2023
0 people found
this helpful
Great experience meeting and dealing with this agency, they were very helpful and quick to respond to any of our questions. James and Samantha introduced us to the property, we met Ian further into the process but is still helping us after our sale has ...
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“Do not ever waste your time with this agency!......”

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Mar 31,2023
Minithumbdown
Ian
By: 'Kt89er'
Mar 31,2023
0 people found
this helpful
Do not ever waste your time with this agency! Had an offer accepted in writing and was asked to put in touch with solicitor to then be told that they have put a counter offer to the seller after the offer was accepted. They said ...
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Was this helpful? Yes
By: Ian
Apr 03, 2023
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Dear Sir, Your comments are inaccurate and worse, deliberately spiteful. I would invite you to come to my office to view the timeline of events in our software system which time stamps every single event at the time, which we aren't able to edit or alter in any way - we can easily prove beyond doubt that we have all told you the truth. ...

“House Sale...”

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Jan 13,2023
Minithumbup
By: 'Richard'
Jan 13,2023
1 people found
this helpful
Presented the property well. Arranged EPC. Found a buyer within four days. Negotiated between myself and the buyer. Kept me informed throughout the process....
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“Rawlinson and Webber were fantastic when buyi......”

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Nov 02,2022
Minithumbup
Peter
By: 'Gillian'
Nov 02,2022
0 people found
this helpful
Rawlinson and Webber were fantastic when buying my property. Special thanks to Peter whose proactive chasing of solictors and communication to me throughout the whole process was brilliant. Highly recommend....
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“Professional, personable and friendly...”

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Oct 04,2022
Minithumbup
Michael
By: 'Andrew and Trini'
Oct 04,2022
0 people found
this helpful
As tenants in a property managed by R&W we were delighted to have such a friendly and helpful service. Any issues that arose got sorted and they are all lovely locals to work with. Best tenancy manager we've had!...
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“I recently bought my first property through R......”

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Sep 12,2022
Minithumbup
By: 'Rebecca'
Sep 12,2022
1 people found
this helpful
I recently bought my first property through Rawlinson and Webber and I had a really positive experience. Everyone I dealt with throughout the process was helpful and they had a small family feel to the way the run their business, which meant that everyone was ...
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“Amazing sirvice!!!Special thanks to James B......”

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Aug 13,2022
Minithumbup
By: 'Panayot'
Aug 13,2022
1 people found
this helpful
Amazing sirvice!!! Special thanks to James Barret who was helped a lot, including by chasing both sides solicitors when they didn't respond to emails or phone calls. We highly recommend Rowlinsosn&Webber to everyone!...
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“Having bought our house from Michael at R&W 1......”

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Aug 09,2022
Minithumbup
Peter
By: 'Steve'
Aug 09,2022
1 people found
this helpful
Having bought our house from Michael at R&W 10 years ago, I'm glad that we also appointed them for the sale. Another very positive experience, this time spearheaded by Peter, but it really is a team effort... I think everyone in the office has been ...
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By: Peter B Perrin
Aug 09, 2022
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Thanks Steve for your kind words. Best of luck to you and your family in your new home. ...

“Professional agents with great local knowledge...”

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Aug 08,2022
Minithumbup
By: 'Oliver'
Aug 08,2022
1 people found
this helpful
I found dealing with Rawlinson & Webber a very positive experience, Samantha,Peter and James were all very professional, courteous and helpful throughout the sale process, their local knowledge is fantastic and they did a great job,...
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“Rawlinson & Webber have been a pleasure...”

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May 05,2022
Minithumbup
Michael
By: 'Naomi Smith'
May 05,2022
1 people found
this helpful
Rawlinson & Webber have been a pleasure to deal with, I rented a flat in West Molesey from them for 3 years and from start to finish I had a 5 star service. A special shout out to Michael he was always easy to get hold of and ...
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Was this helpful? Yes
By: Michael Roberts
May 05, 2022
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Hey Naomi, Thank you very much for the kind words! It has been a pleasure. Wish you and your family all the best for the future! ...

“Our experience selling our house with the tea......”

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Apr 29,2022
Minithumbup
By: 'Stuart'
Apr 29,2022
1 people found
this helpful
Our experience selling our house with the team at Rawlinson & Webber has been first rate. From our first interaction, they have been polite, responsive, willing to help and provided a realistic valuation, leading to a prompt sale. Feedback from viewings was provided via an email ...
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“Great service...”

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Apr 25,2022
Minithumbup
Michael
By: 'Joanna Elizabeth Spooner'
Apr 25,2022
1 people found
this helpful
I rented a new let through Rawlinson and Webber and found Michael and Josh to be extremely helpful and thorough. It was a stressful move for me but the guys were there at every step of the way explaining the process and kindly made things ...
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Was this helpful? Yes
By: Michael Roberts
May 05, 2022
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Hi Jo, Thank you very much for the kind words, much appreciated. It was tight but we did it, hope you are enjoying your new home, anything you need you know where we are. ...

“I just bought a 2-bedroom apartment via Rawli......”

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Apr 05,2022
Minithumbup
By: 'C Cheung'
Apr 05,2022
1 people found
this helpful
I just bought a 2-bedroom apartment via Rawlinson in March, my overall experience is good and I can feel that the team, especially James, very professional. From the 1st time viewing, I sent them email about the outstanding questions and James replied me promptly. When ...
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“Easiest renting process that I’ve experience!......”

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Feb 10,2022
Minithumbup
Michael
By: 'Gabriela'
Feb 10,2022
1 people found
this helpful
Easiest renting process that I’ve experience! Thank you rawlinson and Webber team and specially Josh who was really good and took care of everything with so much attention and details! Thank you for being flexible! Definitely renting with you again in the future...
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“We were unsure which agents to choose at firs......”

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Feb 10,2022
Minithumbup
Peter
By: 'Mark'
Feb 10,2022
1 people found
this helpful
We were unsure which agents to choose at first but Ian & Peter presented the most professional proposal. Sammy was also excellent and kept us informed throughout all stages of the sale. Glad we went with them as we had a very satisfactory experience concluding with ...
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“Great team! Provides excellent support and gr......”

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Feb 04,2022
Minithumbup
Michael
By: 'Gillian'
Feb 04,2022
1 people found
this helpful
Great team! Provides excellent support and great customer. They have been looking after my property for about 10 years and looking forward to another 10! Well done Michael, Josh, Katie!...
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By: Michael Roberts
Feb 10, 2022
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Thanks Gillian, We also look forward to the next 10 years!! ...

“Easiest renting process I have experienced. V......”

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Jan 31,2022
Minithumbup
Michael
By: 'K Palmer'
Jan 31,2022
1 people found
this helpful
Easiest renting process I have experienced. Very well organised and great communications and prompt responses to queries and a sensible pragmatic approach....
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By: Michael Roberts
Feb 10, 2022
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Hi Kevin, Thank you for the kind words. ...

“After frustrating experiences with two estate......”

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Jan 19,2022
Minithumbup
By: 'Maeve'
Jan 19,2022
1 people found
this helpful
After frustrating experiences with two estate agents, we appointed Rawlinson & Webber and they were fantastic. They found us buyers very quickly, maintained the chain and helped close very quickly. Great client service - very respectful, courteous and easily contactable. Highly recommend....
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“Josh was an amazing agent, he really supporte......”

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Dec 09,2021
Minithumbup
Michael
By: 'Yasmin &Mohab'
Dec 09,2021
2 people found
this helpful
Josh was an amazing agent, he really supported us throughout the whole process. He made the process and the move so smooth whilst being extremely helpful with all our queries. Overall it was a great experience after many bad experiences with so many other agencies....
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“Josh and his team at the Lettings department ......”

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Dec 02,2021
Minithumbup
Michael
By: 'Sami'
Dec 02,2021
2 people found
this helpful
Josh and his team at the Lettings department were nothing but professional, helpful and supportive of my requirements. They were quick to respond and relay information to the landlord if I had any additional queries. I was also able to see the property (twice) at ...
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“Thanks for a great experience. Good choice of......”

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Nov 19,2021
Minithumbup
By: 'Tim Dolton'
Nov 19,2021
1 people found
this helpful
Thanks for a great experience. Good choice of properties and happy to show us many of them. No pressure just patient professionals. Thank you very much Sammy and team...
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“Professional, friendly and on it, so to speak......”

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Nov 18,2021
Minithumbup
Ian
By: 'Graham'
Nov 18,2021
1 people found
this helpful
Professional, friendly and on it, so to speak. Always able to speak with someone, especially the support staff but with the knowledge that a director is readily available if necessary. Rawlinson provide a good experience. In terms of fees, such could be easily reduced elsewhere ...
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“Good people...”

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Nov 17,2021
Minithumbup
By: 'JP'
Nov 17,2021
1 people found
this helpful
The team at Rawlinson &Webber were amazing at getting things moving along to get the mortgage completed and signed off. The stayed in touch, were polite and friendly and They even helped us with the gas job after we moved in....
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“Best estate agents in the area...”

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Nov 15,2021
Minithumbup
Michael
By: 'Clare'
Nov 15,2021
1 people found
this helpful
I worked with this estate agents as a landlady and when selling my home and found them excellent to deal with. Michael was polite, courteous and would go above and beyond. I really enjoyed working with him and felt sad to say goodbye when I ...
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“How refreshing and delightful to have a suppo......”

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Oct 30,2021
Minithumbup
Michael
By: 'do not wish name to be displayed'
Oct 30,2021
1 people found
this helpful
How refreshing and delightful to have a supportive, thoughtful and kindly letting contact who responds promptly and happy to help. Never under estimate the value and what a big difference this can make when people are in a vulnerable and unsure situation. Thank you....
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“Great team who really took ownership of our s......”

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Sep 28,2021
Minithumbup
By: 'Molesey Buyer and Seller'
Sep 28,2021
1 people found
this helpful
Great team who really took ownership of our sale/purchase and kept the chain moving from getting viewings in to completion. Wouldn't hesitate to recommend for anyone buying in the Molesey/Hampton Court/Thames Ditton area...
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“Great communication, friendly, professional a......”

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Sep 16,2021
Minithumbup
By: 'ALI MUSTAFA-ALI'
Sep 16,2021
1 people found
this helpful
Great communication, friendly, professional and easy to talk to. James was polite, always happy to help and was a great point of contact....
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Staff picture Michael
(77)
Staff picture Peter
(42)
Staff picture Ian
(27)
Staff picture Shona
Staff picture Stanley
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP

01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 2:51 PM 13/04/2018 by Peter Perrin

Awards won by Rawlinson & Webber

Regional Awards won by Rawlinson & Webber

Individual Branch Awards

East Molesey, KT8


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