PG Estates
4.5/5, 108 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
72% lettings fee satisfaction

Property Features

We are a lettings and management only business focusing on the Islington, City and east London markets. We have been in business since 1986 and have an established track record of providing high quality service to both our landlords and tenants alike. We are registered with the DPS and mydeposit schemes ... show more We are a lettings and management only business focusing on the Islington, City and east London markets. We have been in business since 1986 and have an established track record of providing high quality service to both our landlords and tenants alike. We are registered with the DPS and mydeposit schemes and are also ARLA accredited.

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Latest Reviews

 View all Reviews 108
27th Jun 2022
reviewed by 'Al-Kharat'
“I have just completed my post-graduate studies and decided on making the move down to London for work. Obviously, being ......”
24th Jun 2022
reviewed by 'Sian'
“I have been using PG Estates for a number of years and I have always found them extremely professional. They ......”
10th Oct 2021
reviewed by 'Ela'
“AVOID AVOID AVOID!!!PG Estates is the worst agency I ever experienced in London, and I have been renting here ......”
23rd Apr 2021
reviewed by 'Simone'
“Honest atrocious. They have the worst property management I’ve ever experienced in my life. The handy man tries but ......”
12th Oct 2020
reviewed by 'Sophie'
“PG Estates dealt with our tenancy poorly from start to finish. They one of the most incompetent lettings companies I've ......”
1st Oct 2020
reviewed by 'Lucy'
“I've seen many positive reviews of PG Estates and I'm shocked to say the least. When we first started with ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £442,000 £442,000
Lettings 100% 72% £690 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
66 0 24 12 1 0 1 0 4 0
Opening Hours
  • Monday: 09:30 - 18:30
  • Tuesday: 09:30 - 18:30
  • Wednesday: 09:30 - 18:30
  • Thursday: 09:30 - 18:30
  • Friday: 09:30 - 18:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA DPS SAGEagent My deposits scheme
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PG Estates Branches (view all 2)
Islington, N1
Spitalfields, E1

“PG Estates staff members, most of all, Ed Gormley is ......”

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Feb 06,2013
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Edward
By: 'Jordy'
Feb 06,2013
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PG Estates staff members, most of all, Ed Gormley is very helpful, polite and genuinely care for Landlords and tenants. He would keep first class attention and would go out of his ways to help and advise....
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“They are excellent, responsive and communicate effectively, which is very ......”

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Feb 06,2013
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Victoria
By: 'Teresa'
Feb 06,2013
0 people found
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They are excellent, responsive and communicate effectively, which is very important as I'm often abroad. They always get reasonable quotes for any repair work, and work hard to source good tenants. They offer a much more personable service than many larger/ well known agents....
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“Excellent letting agent,Thoroughly helpful, informative, and caring of tenants ......”

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Feb 05,2013
Minithumbup
By: 'Buster'
Feb 05,2013
0 people found
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Excellent letting agent, Thoroughly helpful, informative, and caring of tenants needs. First time renting in London and felt very welcome from the moment we viewed the flat. Extremely quick turnover, viewed the flat on a Tuesday and had moved in by the following Sunday. Good ...
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“P G Estates have looked after my rental property for ......”

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Feb 05,2013
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Edward
By: 'BJF'
Feb 05,2013
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P G Estates have looked after my rental property for over 20 years and I have always received excellent service from Ed Gormley and his father before him. P G Estates deal with finding tenants (never had a problem) collecting the rent and maintainig the property ...
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“I have been using P G Estates to mange my ......”

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Feb 05,2013
Minithumbup
By: 'RB'
Feb 05,2013
0 people found
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I have been using P G Estates to mange my property in N5 since 1997. During this time I have found their service to be professional and extremely competent. One of the original attractions of using them as an agent was their personal service. I'm pleased ...
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“The staff at PG have always done the basics well, ......”

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Feb 04,2013
Minithumbup
By: 'Dale'
Feb 04,2013
0 people found
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The staff at PG have always done the basics well, i.e. kept the property let at market rate and have ensured timely and accurate payments. In addition, they kept on top of a tricky insurance claim against the neighbours whose plumbing leaked frequently,with ...
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“Ed and his staff all provide a personal touch which ......”

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Feb 04,2013
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Edward
By: 'Landlord'
Feb 04,2013
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Ed and his staff all provide a personal touch which I value very much. I have complete confidence in PG Estates as a team, I have had no cause for complaint or anxiety since I first took them my business over ten years ago....
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“Excellent service in all fields of letting and property management. ......”

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Feb 04,2013
Minithumbup
By: 'Anna'
Feb 04,2013
0 people found
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Excellent service in all fields of letting and property management. Polite, efficient, friendly, reliable, helpful, thorough, and reassuringly professional. I have been really happy with PG estates for several years. They have not once given me cause to complain....
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“I have been with PG estates for several years and ......”

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Feb 03,2013
Minithumbup
By: 'Paul'
Feb 03,2013
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I have been with PG estates for several years and have always received excellent, personal service and I can highly recommend them....
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“The agents are considerate and helpful. The only thing I ......”

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Feb 01,2013
Minithumbup
By: 'Najib'
Feb 01,2013
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The agents are considerate and helpful. The only thing I would like them to work on is to publish the monthly rental statement on time....
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“I have been a client of PG Estates for over ......”

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Feb 01,2013
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Edward
By: 'Mr'
Feb 01,2013
0 people found
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I have been a client of PG Estates for over a decade and have watched them grow steadily whilst retaining the personal touch. They manage four properties for myself and family. From a landlord's perspective their strong points are efficient marketing meaning minimal void periods, ...
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“We have found PG Estates to be most efficient, highly ......”

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Feb 01,2013
Minithumbup
By: 'Pinter'
Feb 01,2013
0 people found
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We have found PG Estates to be most efficient, highly competent and very attentive when renting and managing our properties. If there should be any matter arising with regard to a property they are always in prompt communication, and will deal with an issue immediately. ...
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“Throughout the period that PG Estates has managed my property,......”

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Feb 01,2013
Minithumbup
By: ''David'
Feb 01,2013
0 people found
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Throughout the period that PG Estates has managed my property,I have received only the very best attention and service. I have often had to travel abroad for extended periods. I would know that the management of my property was in reliable and safe hands, ...
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“We have for some years let our property through PG ......”

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Feb 01,2013
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Edward
By: 'Landlord'
Feb 01,2013
0 people found
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We have for some years let our property through PG Estates, and we have been very pleased with the way they have managed each letting process, and then managed the property during the let. All the employees we have dealt with have been helpful, and ...
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“P G Estates have been letting and managing my property ......”

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Feb 01,2013
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Edward
By: 'Sara'
Feb 01,2013
0 people found
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P G Estates have been letting and managing my property for the past thirty years, from father (|Peter Gormley) to son (Ed Gormley). Ed has taken the business and grown it without ever compromising the absolute decency and integrity that he shares with his father ...
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“I have working with Ed and his team since 2005. We ......”

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Feb 01,2013
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Edward
By: 'Matthew'
Feb 01,2013
0 people found
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I have working with Ed and his team since 2005. We live and work aborad since 2001 and have let our our family flat during this period. during the period 2001-2005 we did not use an agent and the property gradually got handed down from friends to ...
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“I have used PG Estates' full management service for three ......”

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Feb 01,2013
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Edward
By: 'Mrs'
Feb 01,2013
0 people found
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I have used PG Estates' full management service for three years and have found it to be excellent. As a first time landlady, their advice has proven to be extremely useful and I have been pleased with how painless the letting process has been. The ...
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“the most professonial companyall the staff work well togetherThe Boss ......”

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Feb 01,2013
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Edward
By: 'gill'
Feb 01,2013
0 people found
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the most professonial company all the staff work well together The Boss Ed Gormley is hands on I have used the company for 10 years with absolutely no complaints...
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“I have rented out my flat in Islington through PG ......”

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Jan 31,2013
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Nital
By: 'EB'
Jan 31,2013
0 people found
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I have rented out my flat in Islington through PG Estates for five years. I'm an overseas landlord, living in the US, so rely on them wholly for management of the property. They have, without fail, been efficient, professional, and highly competitive in price for ...
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“P.G. Estates has been letting my terrace house in ......”

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Jan 21,2013
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Edward
By: 'KL,'
Jan 21,2013
0 people found
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P.G. Estates has been letting my terrace house in Islington since 2001. I first worked with Peter Gormley, Edward's father, who was recommended by a professional connection of my late mother's. Edward brought the latest technology and managerial expertise to expanding the company, without losing ...
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“The agents have always been helpful and return my call ......”

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Jan 21,2013
Minithumbup
By: 'maras'
Jan 21,2013
0 people found
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The agents have always been helpful and return my call or email when there is a problem with the house. They also have a very nice handy man that available every time you need help....
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“I am an overseas landlady and have rented my property ......”

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Jan 10,2013
Minithumbup
By: 'S.'
Jan 10,2013
0 people found
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I am an overseas landlady and have rented my property with P.G. Estates for about 20 years. It's a small local business employing qualified and competent staff and the majority of time I feel as if I am good hands. My experience with them is ...
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“Very good agents, I have been with them for several ......”

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Jan 10,2013
Minithumbup
By: 'Cadnam'
Jan 10,2013
0 people found
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Very good agents, I have been with them for several years now and they have always been extremely helpful. They also manage my properties and here too the service is first class. Whenever there is a problem, they intervene immediately. I highly recommend them....
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“Ed and the team were very helpful when we first ......”

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Jan 09,2013
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Edward
By: 'bricklaneflat'
Jan 09,2013
0 people found
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Ed and the team were very helpful when we first took on the property and accommodated us as we gave notice at our previous flat. Since moving in they have been friendly, helpful and prompt with their correspondence....
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“We have been very happy with the service provided by ......”

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Jan 09,2013
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Jo
By: 'bswiffen'
Jan 09,2013
0 people found
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We have been very happy with the service provided by Jo in helping us find a tenant for our flat. She has been very professional, has responded quickly to any questions we have had, and has worked very hard in securing a tenant including evening ...
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“These estate agents are a joke. They could not manage ......”

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Nov 30,2012
Minithumbdown
By: 'Ted'
Nov 30,2012
1 people found
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These estate agents are a joke. They could not manage anything with the landlord, they were never on time and they were telling lies all over in order to get me sign the contract as soon as possible. They made me Stay away....
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“The agent fully manages my property as I am not ......”

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Oct 13,2012
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Nita
By: 'Ann'
Oct 13,2012
0 people found
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The agent fully manages my property as I am not based in the UK. They have proven to be excellent in terms of timely responses to issues that have arisen and enlisting the services of reasonably priced plumbers etc. They have also dealt with complaints ...
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“I have dealt with a number of estate agents in ......”

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Oct 12,2012
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Edward
By: 'Christine'
Oct 12,2012
0 people found
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I have dealt with a number of estate agents in the Spitalfields area over the past 18 years, none of which come up to the standards of P G Estates. The owner Mr Ed Gormley and his staff are efficient,courteous and thoughtful and many, many ...
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“Very efficient service from the PG Estates team all round. ......”

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Aug 08,2012
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Victoria
By: 'N.'
Aug 08,2012
0 people found
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Very efficient service from the PG Estates team all round. Absolutely no complaints, great job! A couple of instances include fixing the hot water and replacing a washing machine, all done very quickly and without any problems....
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“We have been working with Jo at PG Estate for ......”

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Jul 22,2012
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Jo
By: 'Dani'
Jul 22,2012
0 people found
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We have been working with Jo at PG Estate for some months now as letting and management agent of our flat. She as always been professional in carry out the job, communicated with us always professionally and efficiently. It is good to know we can ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Handling Policy

Our complaints policy
We are committed to providing a high-quality lettings service. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have nine weeks to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to the office manager, who will review your complaint and speak to any relevant member of staff who has dealt with you. She will do this within 15 days of sending you the acknowledgement letter and will send you a detailed written reply to your complaint, including her suggestions for resolving the matter.

3. At this stage, if you are still not satisfied, you should contact us again and we will arrange for Ed Gormley (the director of the company) to review the decision.

4. We will write to you within 15 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

5. If you are still not satisfied, you can then contact the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
about your complaint. Normally, you will need to bring a complaint to the Property Ombudsman (www.tpos.co.uk.) within six months of receiving a final written response from us about your complaint (or you becoming aware of it). For further information, you should contact the Property Ombudsman on 01722 333 306 or at [email protected]
Last updated at 2:37 PM 15/03/2014 by ed gormley

Awards won by PG Estates

Regional Awards won by PG Estates

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