100% sales valuation accuracy
100% sales fee satisfaction
69% lettings valuation accuracy
82% lettings fee satisfaction
Letters Group are a family run independent Sales and Letting Agent. We have been serving customers for 27 years within Peterborough and the surrounding villages.Selling or Renting your property is not an everyday experience and it is essential that when you do you feel that your best interests are at ...
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Letters Group are a family run independent Sales and Letting Agent. We have been serving customers for 27 years within Peterborough and the surrounding villages.
Selling or Renting your property is not an everyday experience and it is essential that when you do you feel that your best interests are at the forefront of the team who you are dealing with. Here at Letters Group we strive to ensure that your experience with us is enjoyable and successful from start to finish.
We have been selected to be the area representative of the world’s largest relocation company, Cartus. Through the Relocation Agent Network, we have access to handpicked independent agents throughout the UK to assist your next move.
All our properties are presented to a high quality standard with free 3D floor plans and a personalised description. We advertise on all the leading property portals, Rightmove, Zoopla, On The Market and AllAgents.
Selling or Renting your property is not an everyday experience and it is essential that when you do you feel that your best interests are at the forefront of the team who you are dealing with. Here at Letters Group we strive to ensure that your experience with us is enjoyable and successful from start to finish.
We have been selected to be the area representative of the world’s largest relocation company, Cartus. Through the Relocation Agent Network, we have access to handpicked independent agents throughout the UK to assist your next move.
All our properties are presented to a high quality standard with free 3D floor plans and a personalised description. We advertise on all the leading property portals, Rightmove, Zoopla, On The Market and AllAgents.
Latest Reviews
View all Reviews 76
12th May 2023
reviewed by 'Denise Wilmot'
20th Jan 2022
reviewed by 'Sandy'
20th Jan 2022
reviewed by 'Sandy'
3rd Nov 2021
reviewed by 'Laura'
26th Aug 2021
reviewed by 'Ollie Flowers'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £940,000 |
| Lettings | 69% | 82% | £450 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 7 | 2 | 33 | 0 | 18 | 0 | 2 | 2 |
Areas covered
- PE1
- PE2
- PE3
- PE4
- PE5
- PE6
- PE7
- PE8
- PE9
Address
35 Broadway
Peterborough
Cambridgeshire
PE1 1SQ
01733 567 123, 01733 567 124
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
May 12,2023
May 12,2023
1
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Very unprofessional approach regarding the refusal to transfer our Management Companies funds following appointing a new block management company. Gary from Letters has delayed responding to the new agents and despite being chased by them and myself he has still not transferred the companies money. ...
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May 17, 2023
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I'd like to state clearly that WE resigned as managing agents on moral principle. It is highly unusual for us to terminate a relationship so will let whoever reads this review form their own conclusions but to clarify the bank account belonged to you and was under your control at all times. We firmly believe that we have acted in a professional manner. ...
Jan 20,2022
Jan 20,2022
0
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Being a first time buyer, Robert has made this journey wonderful! He has answered all questions that I've had, and is always on the ball! I would highly recommend Rob as his patience and knowledge is brilliant!...
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Jan 20,2022
Jan 20,2022
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Being a first time buyer, Robert has made this journey wonderful! He has answered all questions that I’ve had, and is always on the ball! I would highly recommend Rob as his patience and knowledge is brilliant!...
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Jan 20, 2022
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Thank you Sandy! It is always great working with first time buyers and helping you with your first purchase has been a pleasure. Good luck in your new home. :) ...
Nov 03,2021
Nov 03,2021
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I could not recommend this estate agents any more highly than I already do. Being first time buyers we were entering the unknown and Robert was there to guide us each and every step of the way. Robert was so helpful, from when we first ...
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Sep 05,2021
Sep 05,2021
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Excellent service from everyone at the company both on the lettings and sales teams. Thorough and professional customer service. A truly 5 Star service from start to finish....
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Sep 06, 2021
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Thank you for your lovely comment!
All the best
Letters Group ...
Aug 26,2021
Aug 26,2021
0
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Letters has provided a comprehensive and quality service from the outset of its engagement. Communications are detailed and speedy. The staff are very friendly and approachable. Letters is a very professional outfit offering exceptional customer service, and they take the stresses out of dealing with ...
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Aug 25,2021
Aug 25,2021
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Great service and honest advice - I came to Letters and was speaking to Robert Jarvis about the difficulties I was having getting a mortgage. He was friendly, reassuring and put me in contact with a mortgage broker who has been fantastic. I will be ...
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Aug 08,2021
Aug 08,2021
0
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I recently usied the Letters group for my house sale. My experience with them was excellent. All the staff I spoke to were polite, friendly and attentive.
The agent I dealt with was Rob. I felt he went above his job role, taking viewings out ...
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Aug 09, 2021
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Hi Paolo,
Thank you for your great review. It was great working with you and I look forward to again in the future!! ...
Aug 05,2021
Aug 05,2021
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Rob was brilliant from start to finish!
So friendly, professional and such a nice agent to work with, on my first house purchase, really put confidence in the whole process for me. Couldn't ask for a better agent to work with....
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Jul 23,2021
Jul 23,2021
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Good responsive service that kept us informed throughout the process. This made the sale of our property very easy. Would recommend the company....
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Jul 23, 2021
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Thank you Jane!
It is always great to hear positive feedback and we hope to work with you again in the future. ? ...
May 03,2021
May 03,2021
0
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Really helpful, super friendly and non pushy estate agent. Had spoken to some of the bigger names in Peterborough and found their pushy attitude really off putting.
Letters have been great at helping us buy and sell our home. Thank you...
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May 04, 2021
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Hi Polly,
Thank you so much for your lovely review. It was a pleasure working with you and thank you for choosing us to help you sell your home!
I hope you and your family have settled in to your new home and everything is going well for you.
Take care! ...
Apr 09,2021
Apr 09,2021
0
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Can not fault Letters Group at all. The agent that was looking after us ( Mr Robert Jarvis) was superb. He was we us every step of the way and put us at ease and reassured us that all will be ok....
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Feb 20,2021
Feb 20,2021
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Rob and the team were fantastic. From beginning to end they were communicative and helpful. Rob was professional and managed to get our house on the market and sold quickly. We received updates regularly and they made every effort to chase the other parties for ...
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Dec 08,2020
Dec 08,2020
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We have been with Letters Group for four years as tenants. By far the best letting agency we have ever been with. Friendly, helpful, quick to respond and always attentive to what we had to say or ask. Honestly, we don't think it can get ...
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Dec 03,2020
Dec 03,2020
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We would like to give our thanks to Rob Jarvis of Letters Group and Simon Smith in Letters Legal without them helping us through I don't think our moving experience would ever have got sorted when we had some difficult situations come up to test ...
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Nov 17,2020
Nov 17,2020
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I would like to extend my thank to Rob from Letters who helped me sell my property.
There were a few complicaitons throughout the process, all of which were out of Rob's hands but he was always there to offer sound and fair advice and ...
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Nov 02,2020
Nov 02,2020
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Rob Jarvis at Letters went above and beyond with his commitment to sell my flat.
He worked tirelessly to get the sale and his communication was fantastic.
I can't praise him enough for his hard work ....
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Nov 04, 2020
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Thank you for your great review Lee!
On behalf of myself and our rentals team who have worked with you for so long, we wish you all the very best of luck in the future! ...
Oct 31,2020
Oct 31,2020
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Rob was excellent as we progressed through a frustrating period of conveyancing. He was available, responsive, professional and well informed. I thoroughly recommend him and would give him 5 stars.
The surveyor and electrician recommended by Letters let him down, however, as they did not respond ...
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Nov 04, 2020
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Thank you for your kind words! It was great working with you and your patience was certainly second to none! I am glad that we were able to work together to get there in end and get the best result.
I can only apologise for the frustration caused by the recommended contractors. Unfortunately, we do not have any control over their actions and this was certainly frustrating for us too.
If you ever need anything in the future please get in touch and we will do our very best to help! ...
Oct 01,2020
Oct 01,2020
0
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Throughout my experience with Letters Group, I was mainly in contact with Robert Jarvis. The communication was perfect, responses to emails were very quick even during out of office hours. Very kind and helpful, he always explained every step during the process. Couldn't have asked ...
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Sep 09,2020
Sep 09,2020
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We used Letters for many years for managing our rental property and being totally impressed with their professional approach and efficient service they were a natural choice when we wanted to sell. They did not disappoint and Robert Jarvis is full of integrity. He provided ...
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Sep 10, 2020
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Hi Maria,
All of the team have loved working with you and it is great to hear that you had an enjoyable experience. Thank you for your kind words!
If we can ever help you in the future please do not hesitate to get in touch!
All the best
Letters Group ...
Aug 30,2020
Aug 30,2020
0
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Excellent service provided from Robert Jarvis. His knowledge and experience during the buying and selling experience was great.
He went that extra mile to make sure we had that constant contact and really made the whole process feel smooth....
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Aug 30,2020
Aug 30,2020
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Thoughtful, friendly and welcoming agents who are so helpful and no request is an issue.
Clear and great communicators with great attention to detail....
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Aug 30,2020
Aug 30,2020
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Letters Group were excellent through the whole process of our move. During these tough times it wasn’t easy purchasing a house but Robert Jarvis did it with ease and excellence! Highly recommend!...
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Aug 28,2020
Aug 28,2020
1
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I worked with Robert Jarvis at Letters to secure the sale of my property and to assist with an investment property. He went above and beyond to make the processes smooth and efficient. He was exceptionally professional and knowledgable about the property market and I ...
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Jul 08,2020
Jul 08,2020
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Very friendly staff, great communication and professional services. The best agency we ever worked with. From beginning to contract exchange, Robert stayed on top of the progress to ensure smooth transaction. Really impressed. Thank you!...
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Jul 09, 2020
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Thank you so much for your lovely review! If there is anything that we can do to help you in the future please do get in touch and we would be more than happy to help. On behalf of myself and all of the team I hope you are happy in your new home! :) ...
Jul 03,2020
Jul 03,2020
0
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Great service.
From beginning to end the professionalism, attention and general service and support I received was exemplary. I recommend them....and have.....without reservation....
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Jul 09, 2020
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Thank you for your lovely review Clare! It was great to work with you and that we were able to complete the sale so quickly. Take care. ...
Jan 30,2020
Jan 30,2020
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Was very helpful and kept myself well informed what was going on as anything changed. Also applied no pressure so made the purchase as painless as one could be. Would highly recommend using the estate agents....
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Jan 31, 2020
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Hi Harlan,
Thank you for your kind words. It was a pleasure working with you and I hope you are really happy in your new home! If there is anything we can do to help you in the future you know where we are. ?
All the best.
Letters Home Sales ...
Jan 07,2020
Jan 07,2020
0
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I was looking in renting a property that I viewed. I waited for nearly 2 weeks with no news. I called couple of times and I was told that the landlord does not reply. I received one single call and I was asked about my nationality ...
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Jan 07, 2020
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Naturally we welcome all feedback and are disappointed by what you have said.
In order to comply with our legal obligations under the Right to Rent Act we are obliged to establish that any person wishing to rent has the right to do so, this entails asking anyone’s country or origin. We are sorry that you felt this was not acceptable but it is a necessary question for us to comply with the law.
Looking at our records we have had only one property to rent recently at a rent of £495.00 an ...
Nov 12,2019
Nov 12,2019
0
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Robert Jarvis gave great advice and service from start to finish of my sale transaction. Thank you to all the team....
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Nov 13, 2019
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Thank you very much for your review! It was great working with you and good luck with your next move. ...
Oct 24,2019
Oct 24,2019
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Rob Jarvis has been amazing throughout. Could not have asked for any other.
He's been the estate agent, friend and support throughout the entire process and has always been at the end of the phone and email.
What a good start to being a first ...
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Oct 24, 2019
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What a lovely review! Thank you very much and good luck in your new home. Please do let me know if we can ever help you in the future. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:30 AM 27/11/2018 by allAgents
Best Estate Agent in Peterborough 
