“Super Unprofessional...”
1 Star Review
Apr 20,2023
By:
'Callum Evans'
Apr 20,2023
Branch: Pontypridd, 22 Market Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CF39
Branch: Pontypridd, 22 Market Street
Sales (Prospective customer)
Postcode: CF39
1
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Asked to put an offer in for a property and they didn't take the offer to the owner because we offered on the same property 2 weeks prior. So Instead of letting us know that they don't think they will accept the offer, they just didn't ...
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1 Star Review
Jan 17,2023
By:
'Adrian'
Jan 17,2023
Branch: Pontypridd, 22 Market Street
Services: Sales (Prospective customer)
Sold price: £99950
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Sales (Prospective customer)
Sold price: £99950
Postcode: CF37
0
people found
this helpful
Was due to view a property today with Hoskins and Johnson after being told to wait a week because today was the only day they were doing viewings . I asked if anyone was to put an offer in if we would still be able to ...
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“Absolutely awful letting agency. Wouldn’t go ......”
1 Star Review
Jun 04,2021
By:
'Rebekah'
Jun 04,2021
Branch: Pontypridd, 22 Market Street
Services: Lettings (Prospective customer)
Rent PCM: £795
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (Prospective customer)
Rent PCM: £795
Postcode: CF37
1
people found
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Absolutely awful letting agency. Wouldn’t go with these even if you paid me. When you try contacting them, it takes ages to get back to you. They change their mind when they want too. And if you ask too many questions, their attitude changes ...
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“Will treat you like an inconvenience...”
1 Star Review
May 14,2021
By:
'Charlotte'
May 14,2021
Branch: Pontypridd, 22 Market Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (as a Tenant)
Postcode: CF37
0
people found
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I do not recommend renting from this agency. I had a serious leak and my ceiling collapsed in. Called the emergency numbers no answer, finally after many emails and texts I eventually had to go in person to ask them to do something. Then someone ...
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“Disgusting estate agents we viewed a property......”
1 Star Review
Jan 26,2021
By:
'Zoey'
Jan 26,2021
Branch: Pontypridd, 22 Market Street
Services: Lettings (Prospective customer)
Rent PCM: £750
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (Prospective customer)
Rent PCM: £750
Postcode: CF37
3
people found
this helpful
Disgusting estate agents we viewed a property last week filled all the forms had a guarantor back up due to me working part time my partner full time, could easily afford the rent and everything, forms all went through agreed we were ok financially for ...
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“These are the local cowboys. Go to Peter Alan......”
1 Star Review
Dec 04,2020
By:
'Robert'
Dec 04,2020
Branch: Pontypridd, 22 Market Street
Services: Lettings (as a Landlord)
Rent PCM: £495
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (as a Landlord)
Rent PCM: £495
Postcode: CF37
1
people found
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These are the local cowboys. Go to Peter Alan, far more professional and proactive and moreover honest. Same customer base but vett properly. The most vile individual is Gareth Johnson co owner (blagger) whatever terminology suits best. I've had that many tenants just leave without ...
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“Around 7 years ago i rented from these vile p......”
1 Star Review
Nov 27,2020
By:
'Kirsty'
Nov 27,2020
Branch: Pontypridd, 22 Market Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (as a Tenant)
Postcode: CF37
3
people found
this helpful
Around 7 years ago i rented from these vile people I held rent back because they took more fees off me to move out of a property that was not fit to live in damp every wer! I stopped paying them untill they sorted out problems ...
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“Rented a house from Hopkins for nearly 3 yrs.......”
1 Star Review
Aug 30,2019
By:
'Rona'
Aug 30,2019
Branch: Pontypridd, 22 Market Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: CF37
3
people found
this helpful
Rented a house from Hopkins for nearly 3 yrs. We were good tenants paid our rent on time and Wen we left the house we left it in good condition in fact we painted bits that needed painting, was spotless. Obviously Wen you live somewhere accidents ...
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“Excellent Highly Recommend...”
5 Star Review
Jun 07,2019
By:
'Gemma'
Jun 07,2019
Branch: Pontypridd, 22 Market Street
Services: Sales (as a Buyer)
Sold price: £123000
Would you recommend?: Yes
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Sales (as a Buyer)
Sold price: £123000
Postcode: CF37
0
people found
this helpful
As a first time buyer Kayleigh took the time and effort to tailor a property for our needs. She is kind, patient, caring and extremely approachable and friendly. She goes above and beyond to assist you and myself and my partner have completed this process ...
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Comment on agent fees
Good
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1 Star Review
Jan 17,2019
By:
'InferiorAnterior'
Jan 17,2019
Branch: Pontypridd, 22 Market Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Sales (Prospective customer)
Postcode: CF37
0
people found
this helpful
Received quotes on prices for valuations of our homes and made no agreement to even initially agree anything with them as we, as many sellers do, were having valuations from multiple agencies.
Phoned them to inform them we were going with another Agent and was ...
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5 Star Review
Nov 22,2018
By:
'Rhiannon'
Nov 22,2018
Branch: Pontypridd, 22 Market Street
Services: Sales (as a Vendor)
Sold price: £247000
Would you recommend?: Yes
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Sales (as a Vendor)
Sold price: £247000
Postcode: CF37
0
people found
this helpful
Would highly recommend Hoskins Johnson. They were fantastic when dealing with my sale. I switched agents after having poor service with a previous provider and had an offer within a week. Regular reviews were provided throughout the whole process, which made a big difference to ...
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Comment on agent fees
in line with market rates
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“Excellent professional service...”
5 Star Review
Nov 07,2018
By:
'Recommend'
Nov 07,2018
Branch: Pontypridd, 22 Market Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Sales (as a Vendor)
Postcode: CF37
0
people found
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We have recently sold and purchased within 7 weeks due to the excellent support from Kayleigh at Hoskins Johnson. I have no issues recommending them to anyone wanting a good estate agent....
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Comment on agent fees
Fees were excellent
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5 Star Review
Aug 24,2018
By:
'Osborne'
Aug 24,2018
Branch: Pontypridd, 22 Market Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Sales (as a Vendor)
Postcode: CF37
0
people found
this helpful
Having been my preferred letting agent for over 6 years, I instructed Hoskins Johnson to sell my house in Pontypridd. I received an offer within a few weeks and the service from start to finish was excellent. Even though it was a difficult and lengthy procedure ...
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“Excellent and Friendly Service...”
5 Star Review
Aug 21,2018
By:
'J'
Aug 21,2018
Branch: Pontypridd, 22 Market Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Sales (as a Vendor)
Postcode: CF37
0
people found
this helpful
More than pleased with the excellent service from all the staff as Hoskins Johnson. From the photographs and marketing information my cottage was sold enabling me to move to Cardiff within three weeks. The after service care was professional, friendly and efficient. Pontypridd is lucky ...
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“Professional and efficient service. We were selling my late Mothers ......”
5 Star Review
Feb 02,2018
By:
'Sarah'
Feb 02,2018
Branch: Pontypridd, 22 Market Street
Services: Sales (as a Vendor)
Sold price: £80
Would you recommend?: Yes
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Sales (as a Vendor)
Sold price: £80
Postcode: CF37
0
people found
this helpful
Professional and efficient service. We were selling my late Mothers home which was an emotional time. The end to end process was carried out respectfully and sympathetically. Excellent customer service and a quick sale achieved. Many thanks to Ian Rees and colleagues....
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Comment on agent fees
One of the most reasonable in the area
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“agree with previous review regarding FEES have paid above the ......”
2 Star Review
Mar 01,2017
By:
'dragon'
Mar 01,2017
Branch: Pontypridd, 22 Market Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CF46
Branch: Pontypridd, 22 Market Street
Lettings (as a Tenant)
Postcode: CF46
1
people found
this helpful
agree with previous review regarding FEES have paid above the norm foradmin fees and am not aware of usage of monies so intend asking for breakdown as I asked for updated tenancy agreement because haven't been issued one since signing original contract, was asked for £50 ...
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Comment on agent fees
the fee was £240 which I queried as being excessive as other agents in the area were charging £100. I was told it was because the£240 was a one off payment covering all future administration, this has since been denied by the agent.
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“Nothing but bad reviews to give for this agent. I ......”
1 Star Review
Apr 24,2016
By:
'Welshlady'
Apr 24,2016
Branch: Pontypridd, 22 Market Street
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: CF5
Branch: Pontypridd, 22 Market Street
Lettings (as a Tenant)
Rent PCM: £700
Postcode: CF5
4
people found
this helpful
Nothing but bad reviews to give for this agent. I have been a tenant for just over a year and have had nothing but harassment and problems from this company. I am currently searching for a new property..though from reading other reviews (and by ...
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What agent could do to change your mind?
Much higher than other competitors, makes ridiculous credit checks and asks for guarantors bank statements and mortgage details..never in my life have i heard of another agent doing this...ive rented for the last 8 years.
Attached Filesnbsp;
Comment on agent fees
Much higher than other competitors, makes ridiculous credit checks and asks for guarantors bank statements and mortgage details..never in my life have i heard of another agent doing this...ive rented for the last 8 years.
4
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“From day one with these agents, the service was poor. ......”
1 Star Review
Jan 13,2015
By:
'Lilywhite123'
Jan 13,2015
Branch: Pontypridd, 22 Market Street
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (as a Tenant)
Rent PCM: £475
Postcode: CF37
12
people found
this helpful
From day one with these agents, the service was poor. We were asked to come up with large sums of money for deposits and agency fees, to which we weren't given a respective move-in date. Both my partner and I had jobs that even on ...
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What agent could do to change your mind?
-When the house was beyond repair and harmful to health with severe damp, we asked to find another property with the company, they obliged but only offered us one which still had occupants in it and when we went to view it, it took us all of 5 minutes, as the house was filthy and covered in mould up the walls. I asked Gareth what he thought of the state of the property and he shrugged his shoulders and walked into another room.
-When we handed our notice in, they were extremely rude to us and did not want to sign a copy to ensure they had received it. Their attitude to existing customers is awful and often try to overpower you when you raise issues with jargon unrelated to the topic.
Attached Filesnbsp;
Comment on agent fees
Heavily overpriced compared to competitors around once we looked into it. We found for the property we were paying approx ‚£75-‚£100 more per month on rent than other competing properties in the area. We have now found a dwelling which is ‚£100 cheaper a month and is the same size with a bigger garden.
12
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“My partner and I purchased a property with Hoskins and ......”
1 Star Review
Aug 29,2014
By:
'Anon'
Aug 29,2014
Branch: Pontypridd, 22 Market Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CF3
Branch: Pontypridd, 22 Market Street
Sales (as a Buyer)
Postcode: CF3
10
people found
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My partner and I purchased a property with Hoskins and Johnson. We were first time buyers that received nothing but lies from the start. "Gareth" the so called owner, would phone my partner and I and demand that we put in a higher offer when ...
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10
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“This estate/lettings agent was vague about our enquiry to ......”
1 Star Review
Nov 04,2013
By:
'Phil'
Nov 04,2013
Branch: Pontypridd, 22 Market Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (Prospective customer)
Postcode: CF37
8
people found
this helpful
This estate/lettings agent was vague about our enquiry to rent a property from our first telephone call. The staff were totally disinterested in our, or it seemed the property owners needs. After many telephone calls, they said a deposit was made to rent, without ...
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8
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“AVOID THESE GUYS,THE OWNER GARETH HAS A MASSIVE ATTITUDE ......”
1 Star Review
Aug 10,2013
By:
'JASON'
Aug 10,2013
Branch: Pontypridd, 22 Market Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CF37
Branch: Pontypridd, 22 Market Street
Lettings (as a Tenant)
Postcode: CF37
12
people found
this helpful
AVOID THESE GUYS,THE OWNER GARETH HAS A MASSIVE ATTITUDE PROBLEM,WHEN YOU RING THEM WITH A PROBLEM HE TALKS TO YOU AS IF YOUR A PIECE OF DIRT ON HIS SHOE AND AS SOON AS YOU START TO HAVE YOUR SAY HE HANGS UP ...
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What agent could do to change your mind?
this agent is not helpful one bit
Attached Filesnbsp;
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“Agree that this is not a competent undertaking. Some might ......”
1 Star Review
Jul 03,2012
By:
'Rev'
Jul 03,2012
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
10
people found
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Agree that this is not a competent undertaking. Some might say that Del Boy does not come close. They are evasive, and have no concept of the need to provide a good service to get repeat business. If you are a landlord, do it yourself ...
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10
people found
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“Where do I start?! Misleading, incompetent, unprofessional, overpriced...With my ......”
1 Star Review
Nov 12,2011
By:
'Huw'
Nov 12,2011
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
14
people found
this helpful
Where do I start?! Misleading, incompetent, unprofessional, overpriced...
With my previous tenant, they would not make hardly any effort to contact me regarding the tenants concerns, so eventually tenant moved out! Decided to give them the benefit of the doubt, so asked them to find ...
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14
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