76% sales valuation accuracy
100% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction
Our experience in residential lettings in Harrow and Watford over the past 25 years puts us in a unique position to provide a range of valuable services to our clients to protect and add value to their investment.We consider this to be our first priority, finding the best tenant, at ...
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Our experience in residential lettings in Harrow and Watford over the past 25 years puts us in a unique position to provide a range of valuable services to our clients to protect and add value to their investment.
We consider this to be our first priority, finding the best tenant, at the right price and managing the whole process in a prompt, efficient and professional manner. It is for this reason that we ensure that all of our staff are experienced and qualified to do their jobs and those who are learning with us are engaged on a formal course of study to learn what is a rather complicated business. Not all agents are the same……trust us.
However ambitious our client’s are, we can help find the best properties, the right finance and structure the development of your property portfolio, identifying suitable properties, negotiating the right deal, sourcing the best finance, and seeing it right through until the day the property is let.
We consider this to be our first priority, finding the best tenant, at the right price and managing the whole process in a prompt, efficient and professional manner. It is for this reason that we ensure that all of our staff are experienced and qualified to do their jobs and those who are learning with us are engaged on a formal course of study to learn what is a rather complicated business. Not all agents are the same……trust us.
However ambitious our client’s are, we can help find the best properties, the right finance and structure the development of your property portfolio, identifying suitable properties, negotiating the right deal, sourcing the best finance, and seeing it right through until the day the property is let.
Latest Reviews
View all Reviews 145
31st Mar 2021
reviewed by 'manas'
22nd May 2019
reviewed by 'Grenville'
20th Dec 2018
reviewed by 'Stuart'
22nd Nov 2018
reviewed by 'Miss.'
8th Nov 2018
reviewed by 'David'
18th Jun 2018
reviewed by 'Jen'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 76% | 100% | £248,000 | £248,000 |
| Lettings | 86% | 94% | £775 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 46 | 0 | 72 | 4 | 7 | 0 | 5 | 1 | 10 | 0 |
Areas covered
Address
Bank House, 350 Pinner Road
Harrow
Middlesex
HA1 4LB
0208 515 7929
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Oct 12,2011
Oct 12,2011
0
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i will be more than happy to refer Colin Dean Residential to all my friends and family since they were very helpful and got me a good flat as well. Especially Chris from Colin Dean Residential was the one who showed me the flat and ...
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Oct 11,2011
Oct 11,2011
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I have rented my flat, using Colin Dean as the managing agency, for the last 15 years. I have always found the staff friendly, efficient, and helpful. A couple of years ago I had trouble with a tenant abusing the property to the extent that total ...
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Oct 18, 2011
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Peter, Thank you we are very grateful for your comments and appreciate you taking the time to add a review. always a pleasure to be of service to you. Regards Dean ...
Oct 11,2011
Oct 11,2011
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I have a small portofoglio of houses in London.Colin Dean Property Consultants are giving letting and management services since 1986.I am living in Turkey and very rare coming to visit the London.I am a civil engineer and very busy with my job in ...
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Oct 18, 2011
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Hasan, thank you for this endorsement, we are all touched by your kind words. Of course our job is made so much easier by having kind, understanding and practically minded clients. It is a pleasure to work for you. regards Dean ...
Sep 25,2011
Sep 25,2011
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I have used ColinDean on and off for over 10 years. I have found them to be very professional and experienced in finding new tenants. Also being based in Harrow has never been a problem finding tenants in Watford
I would recommend them to friends and ...
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Oct 03, 2011
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Thanks for your comments Doug and we are grateful for your loyalty over the years. We put a lot of effort into making sure we source good reliable tenants with sound references and then set up the tenancy correctly so geography doesn't really make a difference here. We are in and around Watford virtually every day! Thanks again for your comments ...
Aug 22,2011
Aug 22,2011
0
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We used Colin Dean to rent a property last year and the service provided by them was exceptional, professional and very friendly. The entire team is very personable and always willing to offer a helping hand. I strongly recommend Colin Dean to anyone who is ...
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Aug 21,2011
Aug 21,2011
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Colin Dean Residential is a very professional organisation and provides a most efficient service. All my queries have been answered speedily and the staff have always been friendly, courteous and most helpful. I would have no hesitation in using Colin Dean Residential again....
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“good range of properties, flexible appointments, Professional and quick service, ......”
Aug 19,2011
Aug 19,2011
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good range of properties, flexible appointments, Professional and quick service, excellent support after let deal is agreed.....
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Aug 19,2011
Aug 19,2011
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I have used Colin Dean's full management service for over 14 years now and they have always been excellent.
In all that time there has never been a problem with their service.
Whenever issues have arisen at the flat they have been taken care of and ...
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“Professsional approach; prompt response and appropriate service as needed. Highly ......”
Aug 18,2011
Aug 18,2011
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Professsional approach; prompt response and appropriate service as needed. Highly recommended...
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Aug 18,2011
Aug 18,2011
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I've found the staff at Colin Dean in the main to be very polite, courteous and helpful. Initially when I moved into the property there were a few small issues to sort out, but these were rectified straightaway by the staff at Colin Dean. Since ...
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Aug 17,2011
Aug 17,2011
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I couldn't has asked for better service, they were consistently there every step of the way and tried their very best to ensure the entire process was easy and smooth, they kept me informed of everything and were professional yet friendly and they worked around ...
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Aug 15,2011
Aug 15,2011
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I found the agency to be really prompt and professional. They have been very transparent in respect of any requests for information or queries, and have proved an excellent overall level of service in setting up the tenancy and letting the house....
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Aug 12,2011
Aug 12,2011
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I've been letting properties with Colin Dean for the past seven years. I've always used their Platinum service, which is very comprehensive with a guaranteed rent in the event of a tenant defaulting. I've always been referred good tenants, which reflects well on their professional ...
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Aug 11,2011
Aug 11,2011
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We are a managing agent of a large portfolio of properties in Harrow but are located out of the area. We have been using Colin Dean and their tenant find only service for many years and we have always found them to be extremely professional ...
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Aug 09,2011
Aug 09,2011
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As a landlord I have found them responsive efficient friendly and effective. I would recommend them to landlords and tenants. Would give them 4 stars - on the ground that no-one is perfect...
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Aug 09,2011
Aug 09,2011
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Colin Dean Residential have been letting and managing my maisonette for over 20 years. I have found the experienced staff to be friendly and efficient in dealing with matters promptly and in keeping me informed of the progress being made. The team is overseen by a ...
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Aug 05,2011
Aug 05,2011
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We are renting from Colin Dean and have had no problem. We have found the company very professional and really friendly.
Any thing we have asked to be sorted , has been.
We had a really terrible experience with a very well known estate ageny in ...
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Aug 05,2011
Aug 05,2011
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We've been renting through Colin Dean for just over a year, and find them friendly and helpful with any issues we've had. They have dealt with the problems in our property, and arranged for repairs efficiently. We would use them again....
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Aug 04,2011
Aug 04,2011
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I have been tenant with colin dean residential for last 5 years. Never had any problems, If any things i was concerned they were always ready to sort the things out. We really appreciate the service they are providing to us and they know how to ...
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Aug 02,2011
Aug 02,2011
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I have just let my house for the first time using Colin Dean. I found them to be professional, knowledgeable and friendly. They turned up for appointments promptly, answered emails and returned calls in a timely manner. They were happy to step in and sort ...
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Aug 02, 2011
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Thank you for taking the time to make this comment. It is a pleasure to help you and we look forward to assisting you with the Management of your property for many years to come. Thanks again ...
Aug 01,2011
Aug 01,2011
0
people found
this helpful
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Colin Dean have been letting our flat for the past 12 months and in that time they have offered us an excellent service. The staff are always polite and friendly, have always offered us sound advice and have behaved professionally at all times in all matters ...
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Aug 03, 2011
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Thanks Danny for your comments, we really do appreciate it. The flat looked great thanks to all your hard work on it. Time for a rest now and we will take it from here..... lol!!!! ...
Jul 28,2011
Jul 28,2011
0
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We let our property through Colin Dean in June and found them to be fantastic. They found a great professional family for my 2 bedroom house quickly and at the advertised rental amount. I would not hesitate in using the company again or recommending them as ...
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Jul 28, 2011
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Thank you for your very positive Feedback. I am so pleased that we have been able to meet your expectations on the service that we offer ...
Jan 26,2011
Jan 26,2011
2
people found
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As the others said below. If you call about a problem they promise to reply but you don't hear back so have to call again! Takes a while before they get problems sorted if they don't tell you how to sort it over the phone ...
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Aug 04, 2011
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I have only been made aware of this website within the past 4 weeks. It maybe a little late to reply, however I felt it was necessary to. If you are still a tenant of our and are having difficultly in having issues resolved quickly please contact me directly on 0208 515 7929. We certainly try to rectify problems as quickly as possible and certainly do not try and avoid them. Talking problems through over the phone is always our first step as doing so can sometimes get the problem resolved quickl ...
Jun 06,2008
Jun 06,2008
1
people found
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Painful to deal with. The agent there insisted on calling me 'mate' constantly. They require an exorbitant deposit to take the property off the market which is accompanied by an almost non workable 'agreement', both of which slow the buying process considerably....
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Nov 30,2007
Nov 30,2007
1
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More than keen to get you in the property. Once you're in, they are terrible. When I came to the end of my tenancy they were meant to call me when they wanted to bring people around. On at least three occasions they brought people ...
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Landlord Fees
Overall Fees
£0 (inc. VAT), On Completion (Fees are not negotiable)Serving of Legal Notices (s13, s21 or Notice to Quit)
On tenancy managed by Colin Dean No Charge
On tenancy not managed or arranged by us £80.00
Tenancy Agreement
£0 (inc. VAT), On Completion (Fees are negotiable)In connection with any New Let arranged by Colin Dean = 250.00 / In connection with any Renewal of a Tenancy =150.00 / In connection with a change of terms of an existing Tenancy =150.00 / In connection with a Tenancy not arranged by us = 200.00
Last updated on 04/06/2019, 6:37 PM by Dean Ayling, DirectorTenancy Deposit
£0 (inc. VAT), On Completion (Fees are negotiable)Tenancy Deposit Scheme registration - Included in Agreement Admin Fee / If you wish the deposit to be protected within a Deposit Scheme other than the Tenancy Deposit Scheme (TDS) - £160.00 / End of Tenancy Negotiation Service - within Gold or Platinum Service = No Charge / Within Bronze service = £240.00
Last updated on 04/06/2019, 6:38 PM by Dean Ayling, DirectorPending
£80 (inc. VAT), On Completion (Fees are negotiable)for a visit to a property other than normal schedule routine visits
Last updated on 04/06/2019, 6:52 PM by Dean Ayling, DirectorPending
£60 (inc. VAT), On Completion (Fees are negotiable)Per property for each year required, producing an annual accountants summary of rental income and expenditure
Last updated on 04/06/2019, 6:53 PM by Dean Ayling, DirectorPending
£350 (inc. VAT), On Completion (Fees are negotiable)For arranging the preparation and submission of a property licence application (HMO, Selective or Additional licence)
Last updated on 04/06/2019, 6:52 PM by Dean Ayling, DirectorPending
£96 (inc. VAT), On Completion (Fees are negotiable)Gas Safety Inspection =£96.00 / Gas Safety Inspection and Boiler Service = £162.50
Last updated on 04/06/2019, 6:58 PM by Dean Ayling, DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. This can be by letter to the address below or by email to [email protected] or by text to 07702 270760. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
01722 333 306 www.tpos.co.uk
Please note the following: You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If your complaint is concerning the return of your deposit, and your tenancy is within the Tenancy Deposit Scheme you can apply to TDS Limited for Adjudication of the dispute.
Please contact your Property Manager at Colin Dean for confirmation of whether your tenancy is within this Scheme. You can contact The Dispute Service Limited (TDS Limited) at:
The Dispute Service Limited (TDS Limited)
PO Box 1255, Hemel Hempstead, Hertfordshire. HP1 9GN
0845 226 7837 [email protected]
Last updated at 11:05 AM 11/02/2016 by allAgents
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. This can be by letter to the address below or by email to [email protected] or by text to 07702 270760. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
01722 333 306 www.tpos.co.uk
Please note the following: You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If your complaint is concerning the return of your deposit, and your tenancy is within the Tenancy Deposit Scheme you can apply to TDS Limited for Adjudication of the dispute.
Please contact your Property Manager at Colin Dean for confirmation of whether your tenancy is within this Scheme. You can contact The Dispute Service Limited (TDS Limited) at:
The Dispute Service Limited (TDS Limited)
PO Box 1255, Hemel Hempstead, Hertfordshire. HP1 9GN
0845 226 7837 [email protected]
Best Letting Agent in HA1 
