Colin Dean Residential
4.8/5, 145 reviews
97% recommended
76% sales valuation accuracy
100% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Our experience in residential lettings in Harrow and Watford over the past 25 years puts us in a unique position to provide a range of valuable services to our clients to protect and add value to their investment.We consider this to be our first priority, finding the best tenant, at ... show more Our experience in residential lettings in Harrow and Watford over the past 25 years puts us in a unique position to provide a range of valuable services to our clients to protect and add value to their investment.
We consider this to be our first priority, finding the best tenant, at the right price and managing the whole process in a prompt, efficient and professional manner. It is for this reason that we ensure that all of our staff are experienced and qualified to do their jobs and those who are learning with us are engaged on a formal course of study to learn what is a rather complicated business. Not all agents are the same……trust us.
However ambitious our client’s are, we can help find the best properties, the right finance and structure the development of your property portfolio, identifying suitable properties, negotiating the right deal, sourcing the best finance, and seeing it right through until the day the property is let.

Contact Us

Latest Reviews

 View all Reviews 145
31st Mar 2021
reviewed by 'manas'
“I have been renting since 7-8 years and have received the best experience so far. They have friendly staff ready ......”
22nd May 2019
reviewed by 'Grenville'
“I recently rented a flat through Colin Dean, and I have found them to be extremely helpful and professional. Matthew ......”
20th Dec 2018
reviewed by 'Stuart'
“Over the 7 years that I rented a property with Colin Dean Harrow I have only ever had a great experience. ......”
22nd Nov 2018
reviewed by 'Miss.'
“Made the process of moving in very easy, always accessible to speak to and honest from the get go. All ......”
8th Nov 2018
reviewed by 'David'
“Dealing with Colin Dean was always a pleasant exprlerience. I was always dealt with in a professional manner and felt ......”
18th Jun 2018
reviewed by 'Jen'
“Mary was very efficient and responded to my issue very quickly with my washer/dryer. Really appreciated the great service....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 76% 100% £248,000 £248,000
Lettings 86% 94% £775 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 0 72 4 7 0 5 1 10 0
Areas covered
Address

Bank House, 350 Pinner Road
Harrow
Middlesex
HA1 4LB
0208 515 7929

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   6
View more properties

“I have been terribly impressed by the friendly and professional ......”

Share on :
Jun 11,2012
Minithumbup
Staff profile picture
Dean Ayling
By: 'George'
Jun 11,2012
0 people found
this helpful
I have been terribly impressed by the friendly and professional manner in which Dean Ayling has dealt with me regarding a purchase of a garage through Colin Dean Estate Agents. Rarely have I seen an estate agent go the extra mile, which I felt that ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean Ayling
Jun 13, 2012
View all comments (1)
thank you for your most positive response. it has been a pleasure dealing with this matter for you and thank you for being so positive throughout. Your comments are most appreciated ...

“A really professional end to end service, with attention in ......”

Share on :
May 24,2012
Minithumbup
Staff profile picture
Chris
Staff profile picture
Clare
By: 'DCR'
May 24,2012
0 people found
this helpful
A really professional end to end service, with attention in the promotional phase through to buyer communication with the right level of timely detail and updates on progress right to the end Well done.....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a newcomer to letting a property and needing to ......”

Share on :
May 16,2012
Minithumbup
Staff profile picture
Clare
Staff profile picture
Dean Ayling
By: 'John'
May 16,2012
0 people found
this helpful
As a newcomer to letting a property and needing to find out more how to go about letting for the first time I was recommended to contact Dean Ayling of Colin Dean Residential. I had previously lived near to Harrow for 20 years and an old ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean Ayling
May 17, 2012
View all comments (1)
Thank you for your kind words and it has been a pleasure to be able to assist you. Thanks again ...

“Colin Dean have been managing my property for over 3 years ......”

Share on :
May 04,2012
Minithumbup
By: 'Ranjit'
May 04,2012
0 people found
this helpful
Colin Dean have been managing my property for over 3 years and provided a Professional Service from Sales Letting to full management. I have no hesitation in recommending Colin Dean to work colleagues and friends and Land Lords....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Colin Dean are actually the first Letting Agent I have ......”

Share on :
May 01,2012
Minithumbup
Staff profile picture
Chris
By: 'Mark'
May 01,2012
0 people found
this helpful
Colin Dean are actually the first Letting Agent I have used to rent a property, but I can say that I have found it a very positive experience. I found the whole process went smoothly and I felt that Chris Gair, the staff member who ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The team at Colin Dean Residential were helpful and professional. ......”

Share on :
Apr 26,2012
Minithumbup
Staff profile picture
Chris
By: 'Karl'
Apr 26,2012
0 people found
this helpful
The team at Colin Dean Residential were helpful and professional. I would definetly recomend using them. Great service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is my first rental property and the entire team ......”

Share on :
Apr 23,2012
Minithumbup
Staff profile picture
Chris
By: 'MOORTHY'
Apr 23,2012
0 people found
this helpful
This is my first rental property and the entire team was professional and friendly. I would have no hesitiation in using Colin Dean Residential again, and I would not hesitate in recommending them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have dealt with both Ryan and Dean. They have ......”

Share on :
Apr 19,2012
Minithumbup
Staff profile picture
Dean Ayling
By: 'Vik'
Apr 19,2012
0 people found
this helpful
I have dealt with both Ryan and Dean. They have been very professional and knowledgeable. Always on hand to help and always let my properties with minimal void periods....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We would highly recommend this agent, they are very helpful ......”

Share on :
Apr 19,2012
Minithumbup
By: 'Marilynn'
Apr 19,2012
0 people found
this helpful
We would highly recommend this agent, they are very helpful and have carried out work over and above their remit on a number of occasions. All the staff are pleasant and professional and can be relied upon to deal with matters quickly and efficiently, we ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“On the whole I have been very pleased with the ......”

Share on :
Apr 18,2012
Minithumbup
Staff profile picture
Chris
Staff profile picture
Dean Ayling
By: 'Simon'
Apr 18,2012
0 people found
this helpful
On the whole I have been very pleased with the service I have recieved as a landlord from Colin Dean. I have dealt with Ryan Toms, Chris Gair, Kerry Morton and Mr Dean Ayling himself and they have all offered good advice and done there ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used Colin Dean as my letting agent over ......”

Share on :
Apr 17,2012
Minithumbup
By: 'SJW'
Apr 17,2012
0 people found
this helpful
I have used Colin Dean as my letting agent over the last number of years and have always been happy with their service. I am a busy professional and find it convenient to liaise with the staff by email and always receive a helpful, knowledgeable ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've been renting with Colin Dean for over a year ......”

Share on :
Apr 17,2012
Minithumbup
By: 'Emily'
Apr 17,2012
0 people found
this helpful
I've been renting with Colin Dean for over a year now and they've been fantastic. They have always dealt with queries or problems quickly and helpfully. I would be happy to rent with them again!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The service I received was first class! I would not ......”

Share on :
Apr 05,2012
Minithumbup
Staff profile picture
Chris
By: 'Mustafa'
Apr 05,2012
0 people found
this helpful
The service I received was first class! I would not hesitate to recommend Colin Dean to anyone. All my queries were dealt with in an excellent manner, and the staff at Colin Dean have been helpful and friendly, especially Chris Gair who dealt with my ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean Ayling
Apr 10, 2012
View all comments (1)
Thank you for your very enthusiastic comments, it is really good to hear that you were happy with how Chris Looked after you when taking your property recently. You really have made a great choice with your property and we all hope you will enjoy living there. All the very best and thanks again! ...

“GOOD EFFICIENT SERVICE.PLESANT STAFF....”

Share on :
Mar 30,2012
Minithumbup
By: 'dolores'
Mar 30,2012
0 people found
this helpful
GOOD EFFICIENT SERVICE.PLESANT STAFF....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We live in India and sold our house in Harrow ......”

Share on :
Mar 06,2012
Minithumbup
By: 'Anita'
Mar 06,2012
0 people found
this helpful
We live in India and sold our house in Harrow through Colin Dean. (We had also let our house through them.) The agent was proactive, kept us well informed and ensured a hassle-free sale. Thanks! Anita and Amit Zutshi...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean Ayling
Mar 09, 2012
View all comments (1)
Dear Anita and Amit, thank you for your comments and I can honestly say it has been a pleasure to be able to work with you over the past few years culminating with the sale of your house. We must thank an amazing purchaser for ensuring that the house sale went through relatively smoothly and the same goes for the tenants who, with the exception of a slight delay at the end, have been great to deal with also. From all of us at Colin Dean we wish you the very best for the future and hope you wil ...

“I came across Colin Dean through some acquaintances & found the ......”

Share on :
Feb 07,2012
Minithumbup
By: 'TP'
Feb 07,2012
0 people found
this helpful
I came across Colin Dean through some acquaintances & found the lettings manager to be very helpful & accommodating, also that they were very friendly & approachable not to mention on the ball & good time keeping. I have subsequently recommended clients to them & again they have been very ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“i would recommend this agent,the service was first class ......”

Share on :
Feb 07,2012
Minithumbup
Staff profile picture
Chris
By: 'josephine'
Feb 07,2012
0 people found
this helpful
i would recommend this agent,the service was first class and it was good that the agent met with me to explain the Tenancy agreement.Chris was very friendly and it was no trouble for him to answer all my questions..highly recomended for excellent ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I rented a flat through Colin Dean for over 7 year ......”

Share on :
Feb 05,2012
Minithumbup
By: 'Sharon'
Feb 05,2012
0 people found
this helpful
I rented a flat through Colin Dean for over 7 year and would recommend them. The staff I have dealt with have always been friendly and helpful, and they have always been very quick and efficient in solving any problems or maintenance issues that have come ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean Ayling
Feb 06, 2012
View all comments (1)
Sharon, thank you for your comments and kind words. We are delighted to have been able to help you over the years and everyone here wishes you the very best with your move and happiness in the future ...

“Almost nine years ago, in the Summer of 2003, I found ......”

Share on :
Jan 18,2012
Minithumbup
By: 'Spence'
Jan 18,2012
0 people found
this helpful
Almost nine years ago, in the Summer of 2003, I found Colin Dean while using the Internet to search for a one bedroom flat to rent in Harrow. A few years later, in March 2006, I decided to move to a larger flat. I was reluctant to ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean Ayling
Jan 18, 2012
View all comments (1)
This is genuinely a delight to read and thank you for your very kind words. ...

“I have used Colin Dean Estate Agents in Harrow for ......”

Share on :
Jan 18,2012
Minithumbup
By: 'SV'
Jan 18,2012
1 people found
this helpful
I have used Colin Dean Estate Agents in Harrow for a number of years to let out my flat in Harrow on the Hill. I have found their service very friendly and professional throughout. It does not seem to matter what member of the team ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am happy to recommend Colin Dean as a refreshing ......”

Share on :
Dec 08,2011
Minithumbup
By: 'Joy'
Dec 08,2011
0 people found
this helpful
I am happy to recommend Colin Dean as a refreshing change from other letting agents. They are professional, knowledgeable, results driven and friendly. They find me `good quality' tenants quickly, rent is always paid on time, and any maintenance issues are sorted in a timely ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a landlord, Colin Dean's services have been efficient, reliable ......”

Share on :
Dec 07,2011
Minithumbup
By: 'Christina'
Dec 07,2011
0 people found
this helpful
As a landlord, Colin Dean's services have been efficient, reliable and prompt in every aspect of our business together. Their professional approach has always provided swift solutions to any problems that have arisen. I can cannot recommend their service highly enough....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional, Diligent and excellent customer service is all I have ......”

Share on :
Nov 30,2011
Minithumbup
By: 'Kieran'
Nov 30,2011
0 people found
this helpful
Professional, Diligent and excellent customer service is all I have had from Colin Dean for the past 12 months. I came to them as a Landlord from a personal recommendation who told me I wouldn't be disappointed... and I wasn't. They are straightforward and honest and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Colin Dean Residential was outstanding in working with me to ......”

Share on :
Nov 27,2011
Minithumbup
By: 'Shawn'
Nov 27,2011
0 people found
this helpful
Colin Dean Residential was outstanding in working with me to get settled into my new place. As a foreigner I am sure I have tested their patience with silly questions but they have provided answers everytime without hesitation. The process was smooth and efficient and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Colin Dean have been excellent from initial contact through to ......”

Share on :
Nov 24,2011
Minithumbup
By: 'Michael'
Nov 24,2011
0 people found
this helpful
Colin Dean have been excellent from initial contact through to preparing my property for letting and dealing with some unexpected maintenance issues - especially as this was the first time I have let a property. Communication has been excellent especially as I had moved away ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Colin Dean and specifically Ms. Kerry Morton have been an ......”

Share on :
Nov 17,2011
Minithumbup
By: 'Deirdre'
Nov 17,2011
0 people found
this helpful
Colin Dean and specifically Ms. Kerry Morton have been an absolute pleasure to work with. As a foreigner, I had many questions regarding letting and how they would manage the property. They were very professional and very prompt in their service. An outstanding letting agency ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have always found the quality of service from ColinDean ......”

Share on :
Nov 13,2011
Minithumbup
Staff profile picture
Dean Ayling
By: 'Chowdhurys'
Nov 13,2011
0 people found
this helpful
I have always found the quality of service from ColinDean to be exemplary. ColinDean prides itself, quite rightly, on understanding the customer (tenant in my case), and making sure that the deal fits both professionally and personally. A 100% track record for finding the best property, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As well as selling our property, Colin Dean also handled ......”

Share on :
Nov 02,2011
Minithumbup
By: 'Perri'
Nov 02,2011
0 people found
this helpful
As well as selling our property, Colin Dean also handled the house whilst it was being let. I have always found them to be most professional and courteous throughout the six or so years I have had dealings with them. They provide a very comprehensive ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean Ayling
Nov 07, 2011
View all comments (1)
Thank you very much for your comment and after rather a stressful experience I am delighted that you were satisfied with our service and the outcome. Thank you for taking the time to comment ...

“Very professional, polite and helpful staff. They have helped me ......”

Share on :
Oct 29,2011
Minithumbup
By: 'Hemal'
Oct 29,2011
0 people found
this helpful
Very professional, polite and helpful staff. They have helped me to get the right property and gave me all the necessary in depth information for the properties. Highly Recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having dealt with numerous agents during our search for a ......”

Share on :
Oct 26,2011
Minithumbup
Staff profile picture
Dean Ayling
By: 'vishal'
Oct 26,2011
0 people found
this helpful
Having dealt with numerous agents during our search for a new home, Colin Dean were the first ones who we came across that made a sincere effort to ensure that there was a good level of care offered to use and also an effort to ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dean Ayling
Oct 27, 2011
View all comments (1)
Vishal, we were so pleased to be able to help you with your purchase and must thank you your yours and your wife's considerable patience. Thank you for your very kind words....they are very much appreciated ...
Staff picture Dean Ayling
(35)
Staff picture Chris
(33)
Staff picture Clare
(6)
No image available Mary
(4)
Staff picture Agnes
(3)
Staff picture Kerry
(2)
No image available David
(1)
Staff picture Hannah
(0)

Landlord Fees

Overall Fees
£0 (inc. VAT), On Completion (Fees are not negotiable)

Serving of Legal Notices (s13, s21 or Notice to Quit)
On tenancy managed by Colin Dean No Charge
On tenancy not managed or arranged by us £80.00

Last updated on 04/06/2019, 6:31 PM by Dean Ayling, Director

Tenancy Agreement
£0 (inc. VAT), On Completion (Fees are negotiable)

In connection with any New Let arranged by Colin Dean = 250.00 / In connection with any Renewal of a Tenancy =150.00 / In connection with a change of terms of an existing Tenancy =150.00 / In connection with a Tenancy not arranged by us = 200.00

Last updated on 04/06/2019, 6:37 PM by Dean Ayling, Director

Tenancy Deposit
£0 (inc. VAT), On Completion (Fees are negotiable)

Tenancy Deposit Scheme registration - Included in Agreement Admin Fee / If you wish the deposit to be protected within a Deposit Scheme other than the Tenancy Deposit Scheme (TDS) - £160.00 / End of Tenancy Negotiation Service - within Gold or Platinum Service = No Charge / Within Bronze service = £240.00

Last updated on 04/06/2019, 6:38 PM by Dean Ayling, Director

Pending
£80 (inc. VAT), On Completion (Fees are negotiable)

for a visit to a property other than normal schedule routine visits

Last updated on 04/06/2019, 6:52 PM by Dean Ayling, Director

Pending
£60 (inc. VAT), On Completion (Fees are negotiable)

Per property for each year required, producing an annual accountants summary of rental income and expenditure

Last updated on 04/06/2019, 6:53 PM by Dean Ayling, Director

Pending
£350 (inc. VAT), On Completion (Fees are negotiable)

For arranging the preparation and submission of a property licence application (HMO, Selective or Additional licence)

Last updated on 04/06/2019, 6:52 PM by Dean Ayling, Director

Pending
£96 (inc. VAT), On Completion (Fees are negotiable)

Gas Safety Inspection =£96.00 / Gas Safety Inspection and Boiler Service = £162.50

Last updated on 04/06/2019, 6:58 PM by Dean Ayling, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. This can be by letter to the address below or by email to [email protected] or by text to 07702 270760. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.

What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
01722 333 306 www.tpos.co.uk

Please note the following: You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

If your complaint is concerning the return of your deposit, and your tenancy is within the Tenancy Deposit Scheme you can apply to TDS Limited for Adjudication of the dispute.
Please contact your Property Manager at Colin Dean for confirmation of whether your tenancy is within this Scheme. You can contact The Dispute Service Limited (TDS Limited) at:

The Dispute Service Limited (TDS Limited)
PO Box 1255, Hemel Hempstead, Hertfordshire. HP1 9GN
0845 226 7837 [email protected]
Last updated at 11:05 AM 11/02/2016 by allAgents

Awards won by Colin Dean Residential

Regional Awards won by Colin Dean Residential

Individual Branch Awards

Harrow, HA1



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn