Voted the Best Small Estate Agency in the South West at the 2013 Sunday Times and The Times Estate Agency of the Year Awards - for the third year running - Wilkinson Grant & Company have long been recognised as one of the West Country's leading independent Estate Agencies. We know that our business is as much abou
t the people we serve and the community we work in, as the properties we sell or let and we strive to provide a very personal service tailored to each individual client. With offices in both Exeter City Centre and Topsham, our front-line staff have over 200 years combined experience in the local property market, and work closely with our respected team of Mortgage Advisors, Surveyors and Land & Development specialists to provide a complete property service.
By : 'Lesley' Services : Sales( Prospective Vendor/Buyer ) Sold price : £575000 Would you recommend ? : No Postcode : EX3
10 May 2022
People found this helpful1
Well what can I say??!!
Having phoned yesterday to ask about the property, they kindly told me that they had got an offer but made an appointment for me to view it 48 hours later and confirmed it by email.
Having arranged my week around this appointment, I received a phone call this afternoon... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 10th May 2022
Well what can I say??!! Having phoned yesterday to ask about the property, they kindly told me that they had got an offer but made an appointment for me to view it 48 hours later and confirmed it by email. Having arranged my week around this appointment, I received a phone call this afternoon telling me that they had several offers over the asking price and they were cancelling the viewing. I did mention to the caller that they only made the appointment yesterday and would have thought any reputable estate agent would honour the commitment they had made with the prospective buyer. There doesn’t seem to be any contact for a senior member of the team at Topsham, to clarify this situation! I also feel that they are not giving their clients the service they are entitled to - for my forever home, who knows what I would offer? Apparently the executor dealing with the property wanted to accept an offer today - if I was a beneficiary I would be questioning their ability to fulfil their role. This is one company I would be very wary of giving any future business to.
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Despicable ...
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1 Star Review
Joel
By : 'Clueso' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : EX5
31 Oct 2018
People found this helpful4
I had the misfortune of trying to sell my house through this agent.
Despite their arrogance of how brilliant they were, they failed to sell my home.
Worse than this, I had a job to get out of their tying in, lengthy contract. I sold my house after the contract had ended through another agent. The... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 31st Oct 2018
I had the misfortune of trying to sell my house through this agent. Despite their arrogance of how brilliant they were, they failed to sell my home. Worse than this, I had a job to get out of their tying in, lengthy contract. I sold my house after the contract had ended through another agent. The law was clear that whoever concludes the sale irrespective of who first introduces the buyer, it is the concluding estate agent who wins the fee. Despite this fact, this agent and especially Joel Moore went out of their way to try to intimidate me and behaved terribly and unethically trying to force me to pay two agents fees. In the end they lost but they were aggressive and really unpleasant. Would definitely not recommend this branch or firm due to their behaviour.
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Dear Clueso
Thank you for your review. We appreciate every bit of feedback, both positive and negative and certainly aim to give as good a service and experience as possible. I am very...
Extremely helpful, responsive ...
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5 Star Review
Emma
Kevin
By : 'Buyer' Services : Sales( As a Buyer ) Sold price : £900000 Would you recommend ? : Yes Postcode : EX8
8 Jan 2018
People found this helpful0
Extremely helpful, responsive and attentive. As a buyer I have received fantastic service and would most certainly consider WG if ever selling in the... Read Full Review
Extremely helpful, responsive and attentive. As a buyer I have received fantastic service and would most certainly consider WG if ever selling in the future.
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both Karen & Jeremy - ...
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5 Star Review
Karen
Jeremy
By : 'Nigel' Services : Sales( As a Vendor ) Sold price : £460000 Would you recommend ? : Yes Postcode : EX30
4 Dec 2017
People found this helpful0
both Karen & Jeremy - were with us throughout all the ups and downs through one the most stress full times Clare and I have been... Read Full Review
both Karen & Jeremy - were with us throughout all the ups and downs through one the most stress full times Clare and I have been through!
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Kevin & Emma were acting ...
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5 Star Review
Kevin
By : 'John' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : EX9
1 Dec 2017
People found this helpful0
Kevin & Emma were acting for the vendor of the flat that my wife and I purchased. All questions were swiftly answered and any problem rapidly resolved. With Emma's help the purchase process could not have gone more smoothly and whilst they secured a very very good price for their client ... Read Full Review
Comments on Agent Fees
They were advising the vendor. No fees paid by us.
Kevin & Emma were acting for the vendor of the flat that my wife and I purchased. All questions were swiftly answered and any problem rapidly resolved. With Emma's help the purchase process could not have gone more smoothly and whilst they secured a very very good price for their client (!) we would happily buy from them again. Very professional, removing any uncertainty for the purchaser.
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We are really appreciative of ...
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5 Star Review
Karen
Jeremy
By : 'The' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : EX3
8 Aug 2017
People found this helpful0
We are really appreciative of the help and support given by Wilkinson Grant and, in particular, Jeremy Sharpe and Karen Hawes. It's been a long haul but finally patience on both sides has paid off. Thanks once again to all the staff at Wilkinson... Read Full Review
We are really appreciative of the help and support given by Wilkinson Grant and, in particular, Jeremy Sharpe and Karen Hawes. It's been a long haul but finally patience on both sides has paid off. Thanks once again to all the staff at Wilkinson Grant.
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Quite simply an incredible ...
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5 Star Review
Jeremy
Karen
By : 'Newman' Services : Sales( As a Buyer ) Sold price : £850000 Would you recommend ? : Yes Postcode : EX3
4 Aug 2017
People found this helpful0
Quite simply an incredible result following several hoops to jump through.
From record breaking sales through to customer journey support, we can't recommend these guys highly... Read Full Review
Comments on Agent Fees
Fees are always a sensitive subject, but in the case of providing all round support and guiding the sales through, we can't argue that it was worth every penny.
Quite simply an incredible result following several hoops to jump through. From record breaking sales through to customer journey support, we can't recommend these guys highly enough.
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We found we had more viewings ...
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5 Star Review
Jeremy
Karen
By : 'Happy' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : EX3
15 Jun 2017
People found this helpful0
We found we had more viewings of our property via Wilkinson Grant than previous Agents. Jeremy was always very professional and very helpful and couldn't fault his approach.
Karen his assistant has also been very helpful and obliging when trying to sort various queries and was always very... Read Full Review
Comments on Agent Fees
Could do better! More than several other Agents but produced more viewings and sold in the end.
Services : Sales( As a Vendor )Date: 14th Jun 2017
We found we had more viewings of our property via Wilkinson Grant than previous Agents. Jeremy was always very professional and very helpful and couldn't fault his approach.
Karen his assistant has also been very helpful and obliging when trying to sort various queries and was always very positive.
All other staff via the telephone were always polite and helpful.
A very satisfactolry result.
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Joel and Laura made every ...
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5 Star Review
Joel
Laura
By : 'BEN' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : EX3
11 Apr 2017
People found this helpful0
Joel and Laura made every effort to make this sale possible in the shortest time, communicated with us through the whole sales procedure
We give them our fullest... Read Full Review
Services : Sales( As a Vendor )Date: 10th Apr 2017
Joel and Laura made every effort to make this sale possible in the shortest time, communicated with us through the whole sales procedure
We give them our fullest recommendation
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Very disappointed when we ...
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2 Star Review
By : 'Disappointed' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : EX8
12 Feb 2017
People found this helpful0
Very disappointed when we discovered that Wilkinson Grant were planning to show another potential buyer around what is now our house despite the vendor having agreed to take it off the market as a condition of our offer. Their excuse that the other would be buyer was not in a position to buy and... Read Full Review
Very disappointed when we discovered that Wilkinson Grant were planning to show another potential buyer around what is now our house despite the vendor having agreed to take it off the market as a condition of our offer. Their excuse that the other would be buyer was not in a position to buy and that it was merely a favour to show her what was available seems disingenuous given that she had somehow put herself in a position to move to and indeed was living in a house across the road before we had moved in here. This sharp practice was seasoned with a pinch of incompetence when Wilkinson Grant failed to ensure that an agreement involving insurance and a washing machine left us £300 out of pocket (Wilkinson Grant did subsequently make a £100 ex gratia payment which we couldn't be bothered to haggle over) and without a washing machine for our first two weeks in our new home. All a bit shabby really.
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Would very much ...
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5 Star Review
Joel
Laura
By : 'R&S' Services : Sales( As a Vendor ) Sold price : £480000 Would you recommend ? : Yes Postcode : EX3
20 Jan 2017
People found this helpful0
Would very much recommend
Easily contactable
Always pleasant and efficient
Friendly, genuine and approachable team
Liaised well with all parties effectively
Felt confident and that chain was in safe hands... Read Full Review
Services : Sales( As a Vendor )Date: 20th Jan 2017
Would very much recommend Easily contactable Always pleasant and efficient Friendly, genuine and approachable team Liaised well with all parties effectively Felt confident and that chain was in safe hands Professional
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I am so impressed with Ben ...
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5 Star Review
Emma
By : 'Rod' Services : Sales( As a Vendor ) Sold price : £345000 Would you recommend ? : Yes Postcode : EX5
14 Dec 2016
People found this helpful0
I am so impressed with Ben and Emma they kept me informed constantly, very professional and very friendly. they did exactly what they said they would do and did it well!
I wouldn't hesitate to use them and the Topsham office... Read Full Review
Comments on Agent Fees
well! we would all like to pay as little as possible but I do feel satisfied with a very good service.
Services : Sales( As a Vendor )Date: 14th Dec 2016
I am so impressed with Ben and Emma they kept me informed constantly, very professional and very friendly. they did exactly what they said they would do and did it well! I wouldn't hesitate to use them and the Topsham office again.
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Laura has been like a ...
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5 Star Review
Laura
By : 'Alan' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : EX3
7 Dec 2016
People found this helpful0
Laura has been like a rottweiler chasing the sale of our property at 7B Follett Road. She, with other members of staff, have been exceptionally diligent in showing a large number (I think it was almost 40) of prospective buyers around the property. Even after the offer was accepted Laura has been ... Read Full Review
Comments on Agent Fees
The fees were not the cheapest but the service provided was worth paying for.
Laura has been like a rottweiler chasing the sale of our property at 7B Follett Road. She, with other members of staff, have been exceptionally diligent in showing a large number (I think it was almost 40) of prospective buyers around the property. Even after the offer was accepted Laura has been untiring in getting the buyer to respond to answers that our solicitor has supplied. The buyer sometimes took 2 weeks to reply. Thank you Laura for bringing the sale to a satisfactory conclusion.
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This was a tricky sale ...
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5 Star Review
Jeremy
Karen
By : 'Michael' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : EX8
27 Sept 2016
People found this helpful0
This was a tricky sale because it was in the middle of major management change in a leasehold / freehold building, with attendant difficulties. Jeremy Sharpe was altogether excellent, as was the team as a whole. Very happy with the... Read Full Review
Comments on Agent Fees
Willing for some negotiation. Perhaps above average but you get what you pay for!
Services : Sales( As a Vendor )Date: 26th Sep 2016
This was a tricky sale because it was in the middle of major management change in a leasehold / freehold building, with attendant difficulties. Jeremy Sharpe was altogether excellent, as was the team as a whole. Very happy with the result.
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Wilkinson Grant, in ...
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5 Star Review
Emma
Ben
By : 'J' Services : Sales( As a Vendor ) Sold price : £520000 Would you recommend ? : Yes Postcode : TQ13
19 Sept 2016
People found this helpful0
Wilkinson Grant, in particular Ben and Emma were thorough, helpful and reliable throughout our sale, property search and purchase.
Both Ben and Emma went above the call of duty in helping us with many aspects of our move. I wouldn't hesitate to recommend working with them in the future. We placed a ... Read Full Review
Comments on Agent Fees
Probably slightly more than a couple of other quotes we had but well worth the money for the peace of mind.
Services : Sales( As a Vendor )Date: 18th Sep 2016
Wilkinson Grant, in particular Ben and Emma were thorough, helpful and reliable throughout our sale, property search and purchase. Both Ben and Emma went above the call of duty in helping us with many aspects of our move. I wouldn't hesitate to recommend working with them in the future. We placed a number of challenges on them with timescales etc and they were always met with a smile and positive attitude. We achieved a quick sale, in no small part to Emma and Ben adapting to the market and challenges as they arose and being flexible with viewings etc.
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I was very impressed with ...
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5 Star Review
Emma
Ben
By : 'Jenna' Services : Sales( As a Buyer ) Sold price : £260000 Would you recommend ? : Yes Postcode : EX2
19 Sept 2016
People found this helpful0
I was very impressed with Wilkinson Grant both at viewing/offer stage and helping to progress our purchase. We reached a speedy completion which was definitely aided by Emma and Ben at Wilkinson Grant liaising between all parties and making sure any potential issues were dealt with sooner rather... Read Full Review
I was very impressed with Wilkinson Grant both at viewing/offer stage and helping to progress our purchase. We reached a speedy completion which was definitely aided by Emma and Ben at Wilkinson Grant liaising between all parties and making sure any potential issues were dealt with sooner rather than later. I would not hesitate to recommend Wilkinson Grant to family and friends in future.
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Joel has been helpful, ...
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5 Star Review
Joel
Laura
By : 'Joy' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : EX3
22 Aug 2016
People found this helpful1
Joel has been helpful, knowledgeable and understanding of our needs from the outset and throughout. He gave us good strategic advice and solved problems that arose (not of his making) and handled the whole process very well. I would highly recommend him and the staff at the Topsham office, in... Read Full Review
Services : Sales( As a Vendor )Date: 21st Aug 2016
Joel has been helpful, knowledgeable and understanding of our needs from the outset and throughout. He gave us good strategic advice and solved problems that arose (not of his making) and handled the whole process very well. I would highly recommend him and the staff at the Topsham office, in particular Laura Caswell and Karen Hawes who have been attentive, friendly and helpful.
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Wilkinson Grant (and ...
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5 Star Review
Joel
Laura
By : 'Stephen' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : EX3
18 Jul 2016
People found this helpful0
Wilkinson Grant (and particularly Joel Moore) expedited our sale recently by Informal Tender/sealed bids. The bids far exceeded the expectations of both us as vendors, and Wilkinson Grant's, and this was all down to the clever marketing of the property and Joel's knowledge of the locality. We... Read Full Review
Services : Sales( As a Vendor )Date: 17th Jul 2016
Wilkinson Grant (and particularly Joel Moore) expedited our sale recently by Informal Tender/sealed bids. The bids far exceeded the expectations of both us as vendors, and Wilkinson Grant's, and this was all down to the clever marketing of the property and Joel's knowledge of the locality. We were very impressed by their professional approach and would not hesitate to recommend Wilkinson Grant with their specialist knowledge and friendly and helpful assistance.
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I have recently sold my ...
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5 Star Review
Joel
Laura
By : 'Joanna' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : EX8
4 Apr 2016
People found this helpful0
I have recently sold my elderly mother's house through Wilkinson Grant whom I chose on the strength of not only their extremely good local reputation but the fact that Joel Moore lives in the same village and has excellent knowledge of the local market and prospective buyer's seeking to buy into... Read Full Review
I have recently sold my elderly mother's house through Wilkinson Grant whom I chose on the strength of not only their extremely good local reputation but the fact that Joel Moore lives in the same village and has excellent knowledge of the local market and prospective buyer's seeking to buy into this particular unique village. Joel gave sound advice and information from the start. He was professional, friendly and open to my views. Throughout the entire selling process I was kept fully informed by Joel and Laura of viewings, outcome and feedback from prospective buyers. My telephone calls and emails were always promptly responded to. An offer was secured, which Joel negotiated and I always felt he was acting in my best interest. The whole process of 'subject to contract' to exchange was extremely protracted and tedious due to various legal issues and problems, but Joel worked tirelessly to see the sale to a satisfactory conclusion - he was absolutely amazing! Laura has been not only efficient but friendly and a cheerful support and always aware of the current situation of the sale process and only too willing to make calls and 'chase' up where necessary. All the staff at Wilkinson Grant are friendly, helpful, efficient and professional. I have had a very pleasant and personal service throughout and I would not hesitate to recommend WG - Joel and Laura - to any prospective seller or buyer.
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Joel has been consistently ...
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5 Star Review
Joel
By : 'Mr' Services : Sales( As a Vendor ) Sold price : £780 Would you recommend ? : Yes Postcode : EX8
29 Feb 2016
People found this helpful0
Joel has been consistently reliable , flexible, charming and sensitive to us in his management of the sale of our property.
The team at the Topsham office as a whole were a pleasure to deal... Read Full Review
What agent could do to change your mind?
We were happy with the fee agreed for the sale of our property
Comments on Agent Fees
We were happy with the fee agreed for the sale of our property
Mr and Mrs r albon said about Wilkinson Grant & Co
Services : Sales( As a Vendor )Date: 29th Feb 2016
Joel has been consistently reliable , flexible, charming and sensitive to us in his management of the sale of our property. The team at the Topsham office as a whole were a pleasure to deal with.
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Last updated at 12/4/2017, 9:29:29 AM by allAgents
Awards won by Wilkinson Grant & Co, Exeter EX3 0HQ