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The UK's Largest Customer Review Website for the Property Industry

4.9/5, 122 Reviews
100% Recommended
97% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 97% | £165,000 | £900,000 |
| Lettings | 100% | 97% | £1,150 | £1,325 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 7 | 0 | 86 | 0 | 22 | 1 | 1 | 2 |
Wilkinson Grant & Co
The Old City Library,1 Castle Street, Exeter, Devon
EX4 3PT
01392 427500


By : 'Ben'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Paid in full six months' emergency after a house purchase fell through (no fault of my own). We were refused use of the garage and subjected to multiple intrusive inspections. Most hurtful was being accused of being obstructive when the agency ordered a tree cut down (the wrong one). Never ... Read Full Review
By : 'Lesley'
Branch : Topsham, 72\/73 Fore Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £575000
Would you recommend ? : No
Postcode : EX3
Well what can I say??!! Having phoned yesterday to ask about the property, they kindly told me that they had got an offer but made an appointment for me to view it 48 hours later and confirmed it by email. Having arranged my week around this appointment, I received a phone call this afternoon ... Read Full Review

By : 'Clueso'
Branch : Topsham, 72\/73 Fore Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : EX5
I had the misfortune of trying to sell my house through this agent. Despite their arrogance of how brilliant they were, they failed to sell my home. Worse than this, I had a job to get out of their tying in, lengthy contract. I sold my house after the contract had ended through another agent. The ... Read Full Review
Fees are very expensive in my opinion.
By : Joel Moore
1 Nov 2018Dear Clueso Thank you for your review. We appreciate every bit of feedback, both positive and negative and certainly aim to give as good a service and experience as possible. I am very...


By : 'Buyer'
Branch : Topsham, 72\/73 Fore Street
Services : Sales( As a Buyer )
Sold price : £900000
Would you recommend ? : Yes
Postcode : EX8
Extremely helpful, responsive and attentive. As a buyer I have received fantastic service and would most certainly consider WG if ever selling in the ... Read Full Review
N/A


By : 'sjhexeter33'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : EX1
Just wanted to say thanks to Giles and Lisa for all their hard work. They were both ready at the end of the phone to answer any query and smooth the process from start to ... Read Full Review
Medium


By : 'Nigel'
Branch : Topsham, 72\/73 Fore Street
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : EX30
both Karen & Jeremy - were with us throughout all the ups and downs through one the most stress full times Clare and I have been ... Read Full Review
1.5% was worth it


By : 'Delighted'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX6
Lisa and Giles are an excellent team and managed our sale brilliantly. They were both very knowledgable, helpful and professional throughout the sales process. I would not hesitate in recommending ... Read Full Review

By : 'John'
Branch : Topsham, 72\/73 Fore Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX9
Kevin & Emma were acting for the vendor of the flat that my wife and I purchased. All questions were swiftly answered and any problem rapidly resolved. With Emma's help the purchase process could not have gone more smoothly and whilst they secured a very very good price for their client ... Read Full Review
They were advising the vendor. No fees paid by us.

By : 'David'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX2
Hannah Sanders has been my principal contact at Wilkinson Grant for some time. I have been renting a flat via the firm for almost five years, and am moving simply because of a change of ownership. The service she provides is both efficient and personal, via email and phone. Any little issues were ... Read Full Review
N/A

By : 'Brilliant'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Sales( As a Vendor )
Sold price : £490
Would you recommend ? : Yes
Postcode : EX2
Lisa and Giles are exceptional as is the wider WG team. They secured asking price on our sale and walked us through a difficult purchasing journey with patience and humour. Worth every ... Read Full Review
Good


By : 'Mike'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX6
Giles and Lisa have been fantastic in their support to us throughout the whole process - from viewing a potential property to buy, through to achieving exchange. We cannot speak highly enough about the regularity and quality of updates received and support was really good in dealing with any ... Read Full Review
Very fair.
By : 'thomas365'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX2
From the outset, Wilkinson Grant processed my application to rent with my housemate who was already a pre-existing tenant. They were quick to deal with any issues we had and did so in a courteous and diligent ... Read Full Review
The fees were in similar in price to other letting agents I have used in the past.


By : 'The'
Branch : Topsham, 72\/73 Fore Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX3
We are really appreciative of the help and support given by Wilkinson Grant and, in particular, Jeremy Sharpe and Karen Hawes. It's been a long haul but finally patience on both sides has paid off. Thanks once again to all the staff at Wilkinson ... Read Full Review
As the buyer we didn't pay them.


By : 'Newman'
Branch : Topsham, 72\/73 Fore Street
Services : Sales( As a Buyer )
Sold price : £850000
Would you recommend ? : Yes
Postcode : EX3
Quite simply an incredible result following several hoops to jump through. From record breaking sales through to customer journey support, we can't recommend these guys highly ... Read Full Review
Fees are always a sensitive subject, but in the case of providing all round support and guiding the sales through, we can't argue that it was worth every penny.


By : 'Mr'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Sales( As a Vendor )
Sold price : £395000
Would you recommend ? : Yes
Postcode : EX4
Giles & Lisa have simply been Awesome in handling my sale professionally, courteously, sensitively and skillfully - I think both from my perspective as seller & from my buyers perspective. Giles told me Wilkinson Grant were the '#1' estate agent in Exeter before I appointed him as agent and ... Read Full Review
Top end fees - but top end service/performance.

By : 'Lu'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TQ13
Giles found us our new home, he went above and beyond to do anything he could to help, the whole sale went through smoothly, I cannot thank Giles enough for taking all the time he did to meet us at the property, countless times, and nothing was too much trouble. Thank you Giles, we love our new ... Read Full Review
Good


By : 'Suzana'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Sales( As a Vendor )
Sold price : £500000
Would you recommend ? : Yes
Postcode : EX2
We had most enjoyable experience with Mike and Leigh as well as other members of the WG staff who were engaged with our sale and who provided us with all necessary information and advice from start to the end. Everybody was available and communication channels were open at all time. Mike and Leigh ... Read Full Review
Appropriate for the service


By : 'Happy'
Branch : Topsham, 72\/73 Fore Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX3
We found we had more viewings of our property via Wilkinson Grant than previous Agents. Jeremy was always very professional and very helpful and couldn't fault his approach. Karen his assistant has also been very helpful and obliging when trying to sort various queries and was always very ... Read Full Review
Could do better! More than several other Agents but produced more viewings and sold in the end.
By : 'Lesley'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EX4
Having recently decided to rent my property in Exeter I chose Wilkinson Grant because when speaking and emailing with Katie Button, she was able to answer all my questions, prices were quoted and all paperwork was handled in a very professional manner. My property was inspected, the relevent ... Read Full Review
Good

By : 'Ruaraidh'
Branch : Exeter, The Old City Library,1 Castle Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EX4
Hannah - What can I say great, very professional, always extremely helpful and gets any issues resolved quickly and efficiently. A great asset to ... Read Full Review
About average
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Last updated at 8/23/2016, 2:25:00 AM by allAgents