Services : Sales( As a Vendor )Date: 10th Jan 2022
Awful rude and incompetent! The very worst service I have ever come across. So very sorry I ever used them. BIG lesson learnt
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Disgraceful service from ...
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1 Star Review
By : 'G' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : ML3
12 Mar 2021
People found this helpful1
Disgraceful service from Webber's Biddeford. No respond call, no info as directed. I feel this estate agent is letting down prospective buyers and sellers. I have been requesting info on properties in their window for over a month and still nothing. As a mortgage free customer they have lost... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 12th Mar 2021
Disgraceful service from Webber's Biddeford. No respond call, no info as directed. I feel this estate agent is letting down prospective buyers and sellers. I have been requesting info on properties in their window for over a month and still nothing. As a mortgage free customer they have lost the potential for me to buy through them. Stay away!
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We rented a flat from Webbers ...
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1 Star Review
By : 'Matt' Services : Letting( As a Tenant ) Rent PCM : £575 Would you recommend ? : No Postcode : EX39
14 Apr 2020
People found this helpful3
We rented a flat from Webbers in Bideford for nearly 4 years.
Prior to moving in we highlighted a few issues we wanted sorting prior to moving in date - LED light bar in bathroom not working, scratches and dents on walls throughout property to be addressed. None of these where dealt with... Read Full Review
Services : Letting( As a Tenant )Date: 13th Apr 2020
We rented a flat from Webbers in Bideford for nearly 4 years.
Prior to moving in we highlighted a few issues we wanted sorting prior to moving in date - LED light bar in bathroom not working, scratches and dents on walls throughout property to be addressed. None of these where dealt with either prior to moving in or during the entire length of our tenancy.
I found that having a maintenance inspection every 3 months was quite intrusive (having rented from numerous private and property management companies before I have never experienced this frequency!) and we stated we wanted to be present for every inspection. Half the time they would turn up early and let them selves in before we got there ( I was early 30 mins once to make sure and still went in to the property to find the inspector in my kitchen!) or they would just cancel last minuet. Luckily I had a very understanding employer at the time who would let me nip off to deal with these appointments but if I hadn't then I'm not sure what I would have done.
We reported that the PVC sash windows where letting in huge drafts and it took the first 18 months of complaining and reporting it on every maintenance inspection before it was even looked in to. In the end after a building surveyor came out and recommended the windows where replaced, they fitted some very cheap and nasty secondary glazing instead.
When ever we reported anything to the maintenance department we where fobbed off or where told "its not due for replacement". We had a built in washing machine that came with the property and where constantly reporting it as it was very smelly and loud. It finally gave up the ghost in the 2nd year of tenancy and miraculously the following month after it was replaced Webbers where demanding a £50 a month increase in the rent.
When we moved out Webbers tried to charge us nearly £1000 to put right damages to the flat. We looked after the property like it was our own and it was quite a shock to see the extent of damage they claimed they had found. Most of these where fabricated and the ones that weren't were issues we had reported from when we first moved in to the flat! They then threatened us with legal action for loss of earnings during the negotiation process of this. We had to go through the Deposit Protection Scheme in the end as they would not budge at all, even when presented with evidence contrary to what they where claiming.
Dealing with Webbers was one of the most frustating experinces of my life and I cannot warn people enough about this firm. As I have said I have rented numerous properties from private landlords and management companies and never have I expereinced a lack of customer care like this. Absolute scam artists avoid at all costs!
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Bullied & Threatened ...
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1 Star Review
By : 'Charles' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : EX39
18 Mar 2020
People found this helpful0
Bullied & Threatened with Court Action- Avoid
Bullied and threatened in court/legal action if we didn't pay for an already used and worn rented holiday property that was converted into a family home. They were happy to take our tenancy and money after 3 months of not finding any... Read Full Review
Services : Letting( As a Tenant )Date: 18th Mar 2020
Bullied & Threatened with Court Action- Avoid
Bullied and threatened in court/legal action if we didn't pay for an already used and worn rented holiday property that was converted into a family home. They were happy to take our tenancy and money after 3 months of not finding any tenants and being treated in the worse kind of way when we had to re-locate due to financial constraints and due us living on one salary.
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Incompetent, will never use ...
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2 Star Review
By : 'G' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : No Postcode : EX39
9 Oct 2019
People found this helpful1
Incompetent, will never use again, accused us of creating concrete subsidence (Landlords fault for poor flooring)with the landlord before consulting us first and taken an age to get the deposit back, will never use Webbers... Read Full Review
Services : Letting( As a Tenant )Date: 8th Oct 2019
Incompetent, will never use again, accused us of creating concrete subsidence (Landlords fault for poor flooring)with the landlord before consulting us first and taken an age to get the deposit back, will never use Webbers again!
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Well; done Webbers from my ...
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5 Star Review
Grahame
Tina
By : 'Clarry' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : EX39
4 Jul 2017
People found this helpful0
Well; done Webbers from my initial meeting with Grahame to the sale being kept well informed by Tina and Megan five star... Read Full Review
Services : Sales( As a Vendor )Date: 26th Jan 2013
This is the second property that Webbers have sold for us. We have been extremely happy with the service we have received.
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I purchased a house through ...
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2 Star Review
Tom
By : 'KS' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : EX39
10 Jan 2013
People found this helpful2
I purchased a house through webbers bideford in 2011. I found Tom (the viewings guy) to be helpful and friendly. However I had trouble with the office staff putting forward my offer to the vendors, also was very difficult to get updates from them on how things were progressing, andt was difficult... Read Full Review
What agent could do to change your mind?
Not write sellers off as \'timewaster\' just if they seem young, you dont know what potential buyers you are pasing up on!
I purchased a house through webbers bideford in 2011. I found Tom (the viewings guy) to be helpful and friendly. However I had trouble with the office staff putting forward my offer to the vendors, also was very difficult to get updates from them on how things were progressing, andt was difficult to get them to arrange a viewing time in the first place which I found strange as I had had no prior dealing with them before.
It seems to me that I was dismissed as being a 'timewaster' as I am in my early twenties.
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Really excellent service from ...
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5 Star Review
By : 'M' Services : Sales( As a Vendor ) Would you recommend ? : Yes
15 Jan 2012
People found this helpful0
Really excellent service from Webbers Bideford branch, we have bought and sold properties through them recently. Highly recommended. In particular their service between agreeing a sale and exchange of contracts is fantastic. Well... Read Full Review
Services : Sales( As a Vendor )Date: 15th Jan 2012
Really excellent service from Webbers Bideford branch, we have bought and sold properties through them recently. Highly recommended. In particular their service between agreeing a sale and exchange of contracts is fantastic. Well done!
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