By : 'Joe' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SA1
18 May 2017
People found this helpful5
At the start on the year and during the student house hunting phase they seemed helpful and friendly but as the year went on it was clear they were only putting on a show and only cared about the money we were paying them. Several times throughout the year we had damp problems and they didn't care... Read Full Review
Services : Letting( As a Tenant )Date: 17th May 2017
At the start on the year and during the student house hunting phase they seemed helpful and friendly but as the year went on it was clear they were only putting on a show and only cared about the money we were paying them. Several times throughout the year we had damp problems and they didn't care to fix the issue just cover it up and shift the blame onto us. They are very slow to solve any issue and will find any excuse to avoid an actual solution that involves spending money. Maybe it was the house landlord at the issue but either way TLR were not helpful in any situation. I would personally avoid at all costs in the future and if you are going with them take pictures of every small detail at the beginning of the year because they will try pin it on you eventually.
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I am a student in my second ...
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1 Star Review
By : 'Student' Services : Letting( As a Tenant ) Rent PCM : £390 Would you recommend ? : No Postcode : SA1
8 May 2017
People found this helpful3
I am a student in my second year of university. From the day we moved in to the house we have encountered numerous problems (we were promised wifi and all bills included - this was a lie) They did not tell the landlord at the time that we were moving in, let alone that the landlord was changing... Read Full Review
Services : Letting( As a Tenant )Date: 7th May 2017
I am a student in my second year of university. From the day we moved in to the house we have encountered numerous problems (we were promised wifi and all bills included - this was a lie) They did not tell the landlord at the time that we were moving in, let alone that the landlord was changing less than 2 months into the tenancy. The landlord switched off heating and hot water over winter and this agency has not helped at all with any of the issues in the house. I had no lights in my room for 2 weeks in December, and it took several phone calls to the agency until the strip lights were finally fixed. We feel very taken advantage of, just because we are students. I have never heard anything positive about this agency.
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I have been using The Living ...
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5 Star Review
By : 'JB' Services : Letting( As a Owner ) Rent PCM : £1400 Would you recommend ? : Yes Postcode : SA2
22 Sept 2015
People found this helpful2
I have been using The Living Room to manage a couple of properties for almost 5 years now and would definitely recommend them. They have taken all the hassle out of what can be a very stressful business. They are quick to solve any problems which arise for both myself or the tenants and provide me ... Read Full Review
Services : Letting( As a Owner )Date: 21st Sep 2015
I have been using The Living Room to manage a couple of properties for almost 5 years now and would definitely recommend them. They have taken all the hassle out of what can be a very stressful business. They are quick to solve any problems which arise for both myself or the tenants and provide me with plenty of updates and a detailed monthly breakdown of accounts. When work needs carrying out they will always secure a fair price and only use tradespeople known to them. My tenants have also been happy with the level of service given to them. Having tried other agents in the past I know what I need from an agent and will absolutely be staying with these guys.
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