The UK's Largest Customer Review Website for the Property Industry
London, N9
1.6/5, 5 Reviews
20% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
Unhappy and Annoyed (with Terence Charles)
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £1,275 | £1,275 |
Address
Terence Charles
2 Church Street, London, Greater London
N9 9DX
0208 920 3604
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Terence Charles Branches (View All 2)
they collected rent for my ...
Share On : 
1 Star Review
By : 'mercy'
Services : Letting( As a Owner )
Rent PCM : £1275
Would you recommend ? : No
Postcode : N9
22 Aug 2014
People found this helpful3
they collected rent for my property which they were managing and told me that the tenant was not paying the rent, there is an outstanding rent arrears of over £8k. We spoke to the tenant as due to the arrears decided to put the house on the market and when we informed her she produced receipts... Read Full Review
Comments (0)
they collected rent for my property which they were managing and told me that the tenant was not paying the rent, there is an outstanding rent arrears of over £8k. We spoke to the tenant as due to the arrears decided to put the house on the market and when we informed her she produced receipts signed and stamped by Terence Charles, last payment of over £3k paid to them in May 2014.
Was this helpful?:
mercy said about Terence Charles
Services : Letting( As a Owner )Date: 21st Aug 2014
they collected rent for my property which they were managing and told me that the tenant was not paying the rent, there is an outstanding rent arrears of over £8k. We spoke to the tenant as due to the arrears decided to put the house on the market and when we informed her she produced receipts signed and stamped by Terence Charles, last payment of over £3k paid to them in May 2014.
they have gone into liquidation and set up again in the same premises under a different name, I would like to warn all unsuspecting prospective landlords and tenants not to use them - they are criminals at work and cannot be trusted.
The UK's Largest Customer Review Website for the Property Industry
I have not been paid for 3 ...
Share On :
1 Star Review
By : 'poster'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : N9
26 Oct 2013
People found this helpful1
I have not been paid for 3 months and have been given no reason. The tenents deposit was NOT in a protected scheme although I paid for it They never get back to your and READ your contract. The clause in there says even if you take over tenancy, they will take a percentage of the... Read Full Review
What agent could do to change your mind?
answer the 6 letters posted, pay me my money, explain why edmonton county court through out the case.
Comments (0)I have not been paid for 3 months and have been given no reason.
Was this helpful?:
poster guy said about Terence Charles
Services : Letting( As a Owner )Date: 26th Oct 2013
I have not been paid for 3 months and have been given no reason.
The tenents deposit was NOT in a protected scheme although I paid for it
They never get back to your and READ your contract.
The clause in there says even if you take over tenancy, they will take a percentage of the money
They lettings is NOT a member of the property scheme, although
The UK's Largest Customer Review Website for the Property Industry
It's been four and a half ...
Share On :
1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
6 Aug 2012
People found this helpful1
It's been four and a half months since I left the property I was renting and my deposit has still not been returned to me. I was told when I returned the keys that I would receive it. However, some time after I'd left the property I had still not received payment. When I phoned the agency they ... Read Full Review
What agent could do to change your mind?
Paid me my deposit four months ago.
Comments (0)Was this helpful?:
Unhappy and Annoyed (with Terence Charles) said about Terence Charles
Services : Letting( As a Tenant )Date: 6th Aug 2012
It's been four and a half months since I left the property I was renting and my deposit has still not been returned to me. I was told when I returned the keys that I would receive it. However, some time after I'd left the property I had still not received payment. When I phoned the agency they said a cheque had been sent to me. This would have to be cancelled and a new one sent. A couple of weeks later I did receive a cheque through the post. I paid it into my bank. A few weeks later the cheque was returned to me by my bank. It had been stopped by Terence Charles. When I called Terence Charles about this they advised me to return the stopped cheque to them together with my bank details so they could transfer the money staright into my bank account. When I received my next bank statement I saw that they had not transferred the money into it. I have phoned them several times since. On one occasion the receptionist, who I had often found very rude, seemed really put out that I was asking her to make sure that I received the money. "I'll see what I can do," she sighed. A month and more phone calls later I still have not received the money.
The UK's Largest Customer Review Website for the Property Industry
I have been a tenant of ...
Share On :
4 Star Review
By : 'sunnybud'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
6 Dec 2011
People found this helpful2
I have been a tenant of terence charles for 4 years and they have always been polite and a pleaseure to deal with. My boiler stopped working twice in my time as a tenant and they had a corgi registered engineer out to me within the same day I reported the problem. Keep up the good... Read Full Review
Comments (0)Was this helpful?:
sunnybud said about Terence Charles
Services : Letting( As a Tenant )Date: 6th Dec 2011
I have been a tenant of terence charles for 4 years and they have always been polite and a pleaseure to deal with. My boiler stopped working twice in my time as a tenant and they had a corgi registered engineer out to me within the same day I reported the problem. Keep up the good work.
The UK's Largest Customer Review Website for the Property Industry
terence charles do not pay ...
Share On :
1 Star Review
By : 'nathbadco'
Services : Letting( As a Tenant )
Would you recommend ? : No
25 Sept 2011
People found this helpful4
terence charles do not pay the bills, fob off us (the tenants) and the utility companies with false information about a landlord that does not exist, the land registry shows they own the property, the electric and gas company have changed the meters for keyed meters, we cannot get the money back... Read Full Review
What agent could do to change your mind?
they lie, they put tenants at risk by not paying the utility bills, they do not care about the upkeep or maintenance of the property
Comments (0)Was this helpful?:
nathbadco said about Terence Charles
Services : Letting( As a Tenant )Date: 25th Sep 2011
terence charles do not pay the bills, fob off us (the tenants) and the utility companies with false information about a landlord that does not exist, the land registry shows they own the property, the electric and gas company have changed the meters for keyed meters, we cannot get the money back from terence charles when we top up, the water company will soon be entering to collect what is owed, i have seeked legal advice and they can take our posessions and belongings, i could come home one day to find my TV, Computer, etc, everything gone, Terence charles collect almost £1600 in rent a month from the property, they could easily pay the bills
The UK's Largest Customer Review Website for the Property Industry
1 - 5 of 5 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
