The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.6/5, 9 Reviews
20% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £1,275 | £1,275 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 5 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Terence Charles
2 Church Street, London, Greater London
N9 9DX
0208 920 3604
By : 'mercy'
Branch : London, 2 Church Street
Services : Letting( As a Owner )
Rent PCM : £1275
Would you recommend ? : No
Postcode : N9
they collected rent for my property which they were managing and told me that the tenant was not paying the rent, there is an outstanding rent arrears of over £8k. We spoke to the tenant as due to the arrears decided to put the house on the market and when we informed her she produced receipts ... Read Full Review
By : 'poster'
Branch : London, 2 Church Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : N9
I have not been paid for 3 months and have been given no reason. The tenents deposit was NOT in a protected scheme although I paid for it They never get back to your and READ your contract. The clause in there says even if you take over tenancy, they will take a percentage of the ... Read Full Review
answer the 6 letters posted, pay me my money, explain why edmonton county court through out the case.
By : 'Unhappy'
Branch : London, 2 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : No
It's been four and a half months since I left the property I was renting and my deposit has still not been returned to me. I was told when I returned the keys that I would receive it. However, some time after I'd left the property I had still not received payment. When I phoned the agency they ... Read Full Review
Paid me my deposit four months ago.
By : 'sunnybud'
Branch : London, 2 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I have been a tenant of terence charles for 4 years and they have always been polite and a pleaseure to deal with. My boiler stopped working twice in my time as a tenant and they had a corgi registered engineer out to me within the same day I reported the problem. Keep up the good ... Read Full Review
By : 'nathbadco'
Branch : London, 2 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : No
terence charles do not pay the bills, fob off us (the tenants) and the utility companies with false information about a landlord that does not exist, the land registry shows they own the property, the electric and gas company have changed the meters for keyed meters, we cannot get the money back ... Read Full Review
they lie, they put tenants at risk by not paying the utility bills, they do not care about the upkeep or maintenance of the property
By : 'quitschooldontwork'
Branch : London ,2 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : No
my expereicne of dealing with TC has put me off renting property for a long time , The staff are the rudest most obnoxious ignorant and incompasionate i have ever had the displeaseure of being associated with . They are liars and thieves , there maintenac e team are rude and aggressive and have ... Read Full Review
By : nathbado
25 Sept 2011i am a tenant in a flatshare, the agent is terence charles, they are un-co-operative, unwilling to deal with any problems around the flat, dont pay the bills, give the utility companies and us (the...
By : 'Stargirl'
Branch : London ,2 Church Street
Services : Letting( As a Owner )
Would you recommend ? : No
Really shoddy service, obnoxious staff, charged for work (twice) that did not get done, managers are as rude as the staff. Would avoid at all ... Read Full Review
By : 'I'
Branch : London, 70a Aldermans Hill
Services : Letting( As a Owner )
Would you recommend ? : No
... Read Full Review
By : 'The'
Branch : London, 70a Aldermans Hill
Services : Letting( As a Owner )
Would you recommend ? : No
As a managing agent Terence Charles (TC) are completely ineffective. They seem to work in their own interests and not those of the landlord, ie the person paying their monthly management fees. They are shoddy with their rental payment accounting and in fact most times are very, VERY late when ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.