WORST EXPERIENCE EVER Tassi lettings is the definition of theft, no repairs, no communication and an inevitable attempt to steal your deposit, the staff are rude the apartments are shambolic. If I had any advice, it would be run! I don't mean to exaggerate in any form either, I read these... Read Full Review

They obviously think students are stupid to fall for the renaming but we all know who you are. I've lived in one of their houses, it all started off fine, then whenever anything went wrong, they took weeks to fix it. Some of the builders that turned up would just let themselves in, without... Read Full Review

If I could I would give them 0 stars. STUDENTS AVOID THEM AT ALL COSTS. They aim to keep 100% of your deposit. It was a fight but my daughter managed to get back 50% the other 7 in her shared accommodation and shared contract weren't so lucky. They inflate costs ie £15 for a... Read Full Review

As a landlord, I want a property management company that deals with any of my concerns quickly and efficiently. Ashley Bignall (Tassi Lettings) does exactly what it says on the tin. Very professional and... Read Full Review

Poor unethical letting agency, Charged me 200 pounds for cleaning and removing fee, charged me on items that were already broken by the previous tenant, would not give me back my deposit, absolutely horrible and a rip off, would not recommend this letting agency to anyone at all. The electricity... Read Full Review

Worst agency I've ever dealt with. They left me months without being able to control my heating in the middle of winter, took ages to get back to me on any issues, and mis-sold the property (and they won't do anything about it as the employee who did it has now left the company and I... Read Full Review

My Son was the tenant of a house, supplied via the Shirebrook branch. During the tenancy ( after 2 years) he developed a terminal illness, resulting in the loss of employment. Tassi staff informed him that the only way they would continue the tenancy would be for 6 months rent to be paid in... Read Full Review

Wow. Fantastic service. So impressed with all round service. Brilliant quality of property inspection and subsequent report and photographs. Great job team Tassi. Thank... Read Full Review

This is THE WORST agency EVER!!! They’re absolutely awful, I have no idea how they still have business!! They are all incredibly rude and do not do their jobs at all, our issues got so bad we had to call an environmental officer from the council because there is mould and damp in the... Read Full Review

Having read through the reviews below I wholeheartedly agree with the reviews here They are rude , completely unhelpful and fail to resolve repairs required for the rented property The staff are totally inexperienced and hugely unprofessional in the way they deal with people renting from... Read Full Review

They are an awful letting agency. They are rude and ignorant. They have 0 contact with their landlords, they have been attempting to chase up our landlord for over 4 months and have still not heard back from him. We are waiting for Important items in our house which we got told were out for... Read Full Review

AVOID THIS COMPANY AT ALL COSTS! Privately rented a family home from them in 2019, they failed to (along with the landlord) provide suitable repairs which left us with a faulty boiler for 6 months! Lied to us about renewing the tenancy then issued an illegal Section 21 during a covronavirus... Read Full Review

As a student, I have nothing good to say about Tassi Lettings. Throughout every stage of our tenancy, myself and the five others I lived with felt ignored and intimidated. Tassi doesn't see you as a person; they see you as a piggy bank, to be shaken down for everything they can get. Moving ... Read Full Review

AVOID AT ALL COSTS!! This Lettings agents are awful, especially our main point of contact Joanne Mullard. She would never reply to our emails and broken items took weeks/months to be fixed, if they ever actually get fixed that is. They will fuck you over on the ridiculous £540 deposit... Read Full Review

Terrible terrible service. Avoid at all costs. Very overpriced for quality of furniture and draws, etc. Shower doors all came off within first week and we’rent fixed. Then they will attempt to take all of your money when it’s time to collecting your deposit. Staff are... Read Full Review

DO NOT USE THIS AGENCY! They offer a distasteful, unprofessional and useless service. I don’t know how they haven’t gone out of business. They will over charge you for wear and tear damages (when there was evidence showing no damage in places they stated there was). They will... Read Full Review

Awful communication unless they want something from you! My landlord recently increased my rent, I only found they had increased it when castlegate and tassi lettings agency started chasing me for the extra rent owed which I was totally unaware of, said they sent an email to notify of rent... Read Full Review

A shambolic agency. I had given them all my rental agreement forms, they then proceeded to lose them. Instead of telling me, they just took the flat away from me, forcing me to have to go through the frustrating process (I had to cancel not one, but two meetings with my dissertation supervisor... Read Full Review

A shambolic agency. I had given them all my rental agreement forms, they then proceeded to lose them. Instead of telling me, they just took the flat away from me, forcing me to have to go through the frustrating process (I had to cancel not one, but two meetings with my dissertation supervisor... Read Full Review

Genuinely useless. Since moving in, it has been nothing but stress. When I moved my belongings into the property, my en-suit bathroom had not been properly cleaned, and raised this with the agent. Weeks later, when I officially moved in, the bathroom was still in the same condition. I raised... Read Full Review