Honestly the worst letting agency I’ve used whilst being at university. Seemed really helpful at first but when there was any real issues with the house they would take ages to respond to emails and phone calls and then wouldn’t even solve the issue. I highly recommend AVOIDING... Read Full Review

Avoid this agency. They do not even make sure the basic safety requirements are met. They take ages to do repairs and when they do it is half arsed. Dangerous and unfit boilers and no carbon monoxide detectors. It won't be long before there is serious injury or worse. Most of the tenants are... Read Full Review

One of the worst agencies I've ever seen. In November 2022, when I asked for early end of tenancy they agreed with me paying them an extra 3 months rents, promised that once they find new tenant they will refund me the rest of the rents as well as the deposits. However, up till now they... Read Full Review

Rip off merchants .. take advantage of students.. will use everyone excuse going to not return your deposit .. DO NOT USE… staff member extremely rude when questioning when I will receive deposit back and that’s if they bother to answer... Read Full Review

polite customer service from a team member called Lewis. We reported an issue and it was immediately fixed this gives us reassurance that if any problems would occur in the future of our tenancy it will be fixed quickly and... Read Full Review

Broken microwave took over a week to register and a further 2 weeks to remove and fix. Fridge was unusable for entirety of tenancy. Mould in rooms before moving in. Email responses were fast in fairness to the team but actions never came. Were never able to monitor utility charges as the device... Read Full Review

The maintenance team has been a great help, they've come by to fix multiple issues and have bee friendly to talk... Read Full Review

Absolutely terrible experience with StudentDigz. Most rooms in the house had not been completed and basic fixtures and fittings were missing. Had to stay with family and in hotel for a week before the house was anywhere close to living in. Emails never answered and when they promise someone will... Read Full Review

Never rent a StudentDigz property where utilities are included in the rent - we were excessively overcharged and exploited. The scheme is very expensive, miss managed and abused by StudentDigz. We paid £800 for utilities we didn't use, with StudentDigz charging an additional £667 for... Read Full Review

I've never encountered worse letting agents than these, they lie constantly to get us to pay for various things, they pretend conversations didn't happen, they lied about parts of the house and area, saying it was safe. The ceiling fell down as soon as I moved in, my car got stolen... Read Full Review

A joke of an estate agentcy. Lived in horrible conditions all last year. (We even had to the council involved). They broke their contract multiple times. When going in to their office, because they were not responding to anything we were asking of them, they were sat around their computers... Read Full Review

This was the worst nightmare of housing. I do not have one positive thing to say about this company. When we moved in there was mouse droppings all in the cupboards and my room, as well as chicken bones which is utterly disgusting. There was a dead mouse on the 'living room' which even... Read Full Review

Enquiries: emailed to ask if any apartments were available within one of their properties, and was given a one word "Yes" reply without further information. Checking in: did not receive any information regarding how and where to collect keys - had to chase the company up multiple times... Read Full Review

This firm is very nice when you meet them and promise the earth. They will take your fees and your deposit. All smiles. BUT they do not discuss any complaints reasonably and speak to you as if you are a child after you move in. They are condescending, rude, and behave in a threatening manner.... Read Full Review

Go with a private landlord!! With Studentdigz it's very difficult to get anything in the house fixed, agency is very unhelpful and every minor issue takes many calls and emails until something is done/attempted to be done to the issue. We had a mice problem and their response was... Read Full Review

The estate agent was very friendly and approachable,he Took me around all the properties without any hassle. Very open minded and answered all questions we... Read Full Review

Swansea: The company are unprofessional, unethical, money grabbing and have no consistency. The agreement that you make on day one will change constantly, obviously to their advantage. I am going to report the company today as this needs a full investigation. I don't know how they get away with... Read Full Review