The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 173 Reviews
94% Recommended
100% sales valuation accuracy
93% letting valuation accuracy
100% sales fee satisfaction
86% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £300,000 | £930,000 |
| Lettings | 93% | 86% | £850 | £2,200 |
Stirling Ackroyd
41 The Broadway, London, Greater London
W5 2NP
020 8579 9282






By : 'Antonia'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : UB6
I had three viewing with Hish and he was so helpful and patient. The overall experience was a positive... Read Full Review
By : 'Vijay'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : W5
Chris Van Kraayenburg helped me to get hold of tenants quickly. Chris is so efficient and proactive. Chris has taken professional photographs with in 30 mins after we have decided to market the property with Town ends. Chris was always available to answer your queries either over the phone or... Read Full Review

By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : W5
Louis was very friendly and helpful throughout my flat-search, which turned out to be quite a long one. His attitude was really positive, saying it was a case of 'when' we found the right property rather than 'if', which was greatly reassuring. I always felt he was interested in my search, and... Read Full Review

By : 'Property'
Services : Letting( As a Owner )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : W5
We are really pleased we approached Townends to market and manage the letting of our property. After an unsuccessful and lengthy marketing experience with another agency, we turned to Townends. Our only regret, was that we didn't do it sooner! The agency was proactive, fast moving and are skilled... Read Full Review

By : 'Olivia'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W5
Overall very impressed with the knowledge and advice given to help towards a smooth move in. Louis was always easy to contact and was more than happy to answer any queries. The process was very smooth and lots of advice and helpful information was given along the... Read Full Review
By : 'Valeria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
I am very pleased for the constant help Morgan Senior has given to us. He took care of our needs and search always constantly monitoring us. He has been very supportive and helpful. We have really much appreciated his... Read Full Review

By : 'Martin'
Services : Letting( As a Tenant )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : W5
When we arrive to the agency, Louis start asking what we were looking for and understand really quick our needs and shown some properties well located for us and with the right specifications and arrange a viewing for the next day to all of them. The viewing process was nice with him explaining... Read Full Review
The agency fees plus the credit check fees in my opinion are quite over priced compared to other agent's This is not the most expensive I've seen but it is on a similar price. I've made before the same process with other agency and the fees were half of the price compare to this one.

By : 'Guillem'
Services : Letting( As a Tenant )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : W5
Louis showed us exactly what we asked for. Other agencies tried to force us into renting properties didn't fall within our specifications instead of saying that they didn't have anything. Something we saw and amazed us was the fact that they have a map on the office wall and he would just point... Read Full Review
Not the cheapest, not the most expensive.
Not the cheapest, not the most expensive.

By : 'Sonny'
Services : Letting( As a Owner )
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : NW10
I had two properties that I needed to let out very quickly as I was due to go off on Honeymoon and I wanted this to be taken care of. After contacting Townends, I met Louise at the property and explained the situation and the urgency. After a 25 minute discussion with Louise, about the service I... Read Full Review
As a full time landlord I am looking to get the best deal I can. I have multiple properties and keep them in very good condition so any GOOD Agent should be able to let them out pretty quickly. So im always looking for a better price.
As a full time landlord I am looking to get the best deal I can. I have multiple properties and keep them in very good condition so any GOOD Agent should be able to let them out pretty quickly. So im always looking for a better price.

By : 'KarinaB'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
I have used several agents before and I found it very hard to deal with pushy and sometimes very rude agents! But Townends company was different. Very professional agency - especially Louis - he provided an excellent service, was pleasure to deal with and was extremely helpful and honest. 10 out... Read Full Review

By : 'Lee'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : W5
Soon after agreeing to work with Townends, Louis personally accompanied a number of prospective tenants to viewings of the property. He was extremely courteous and polite and always kept us informed with feedback. Very soon we had a number of offers and were in the enviable position of being... Read Full Review

By : 'Harriet'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
Walked into the Townends Ealing without an appointment or any viewings booked, looking to rent a property, and the staff seemed more than happy to help us. Louis went through the properties available that met our specifications, he only showed us properties that were within our budget and preferred ... Read Full Review

By : 'belal'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W13
Louis is one of the best agents i have ever met, a nice qualified guy. i recommended him to all people who want to rent or buy a... Read Full Review
By : 'Dr'
Services : Letting( As a Owner )
Rent PCM : £1425
Would you recommend ? : Yes
Postcode : W5
For the past 4 years, Townends have exceeded my expectations and found excellent tenants for my flat within a few days of it coming on the market. I would warmly recommend them to anyone. They have been professional, courteous and efficient in all aspects of their... Read Full Review

By : 'Long'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : NW10
Very professional and prompt answering all my questions since this is the first time being a landlady. Gave good rates and explained everything clearly while providing options on how to proceed based on my... Read Full Review


By : 'Tony,'
Services : Letting( As a Tenant )
Rent PCM : £1425
Would you recommend ? : Yes
Postcode : W13
My family were desperate to find a rental property to move into as we had been served notice on our previous abode due to a sale of the property. We were therefore time- bound and very fortunate to come across Louis Byrne, especially after going having gone through several views with various... Read Full Review

By : 'John'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W13
We recently decided to move overseas and to let out our apartment in West Ealing & were very fortunate to meet both Morgan and Louis of Townends & engage them to search for a suitable tenant on the basis of a fully managed tenancy contract. Both these agents were extremely professional and ... Read Full Review

By : 'Braveheart'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : W5
Intelligent, polite, efficient and considerate with a good understanding of the local property market and a capacity to find the sort of tenants I... Read Full Review

By : 'Kenny'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W5
Myself and my girlfriend have been looking to move to Ealing for some time, but so far had failed to find exactly what we were looking for. We had visited various online websites but often its not as helpful as actually being in the area. Townsend, from the station was our 6th stop. We had... Read Full Review


By : 'Paul'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : W5
I got quick and helpful responses, and showed me the right properties. I Found something in no time. An agency who actually does something when they promise... Read Full Review
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Last updated at 11/21/2017, 8:59:14 AM by allAgents