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Ealing, London W5

4.7/5, 173 Reviews
94% Recommended

100% sales valuation accuracy

93% letting valuation accuracy

100% sales fee satisfaction

86% letting fee satisfaction

Contact Us
Welcome to Townends Estate Agents, Ealing. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Ealing, Ealing
Common, Acton, Gunnersbury and West Ealing. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Ealing and the surrounding areas, means we’re perfectly placed to sell or let your property.
"Overall very impressed with..."

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5 Star Review
UserName

Louis

By : 'Olivia'
Services :
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W5

3 Oct 2015
People found this helpful0

Overall very impressed with the knowledge and advice given to help towards a smooth move in. Louis was always easy to contact and was more than happy to answer any queries. The process was very smooth and lots of advice and helpful information was given along the way.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£300,000£930,000
Lettings93%86%£850£2,200
Areas covered
  • Ealing, Ealing Common, Acton,
  • Gunnersbury,
  • NW10
  • UB6
  • W13
  • W3
  • W5
  • W7
  • West Ealing
Address

Stirling Ackroyd
41 The BroadwayLondon, Greater London
W5 2NP
020 8579 9282

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?National Homes Network
  • ?Move With Us
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  • Zoopla
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Latest Properties

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Stirling Ackroyd Branches (View All 38)
I have been using Townends ...

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5 Star Review
UserName

By : 'Ms.'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : UB6

26 Jun 2020
People found this helpful0

I have been using Townends Ealing for several years to let my flat in Perivale. They are always professional and have my best interests at heart. Senior Lettings Manager, Rob McPeake always goes above and beyond to assist with any issue or inquiry. I am very pleased with the service I receive,... Read Full Review

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Our agent Yemi was very ...

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5 Star Review
UserName

By : 'Godfrey'
Services : Sales( As a Vendor )
Sold price : £587000
Would you recommend ? : Yes
Postcode : W13

26 Feb 2020
People found this helpful0

Our agent Yemi was very supportive thoughout the period of marketing and selling the house. This was a stressful time for us but she always kept us well informed and responded to questions in good time. She liaised well with the buyer which meant that towards the end of the sale she could reassure... Read Full Review

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Ealing Letting Office - I ...

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5 Star Review
UserName

By : 'Sandy'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : W5

7 Jan 2020
People found this helpful0

Ealing Letting Office - I have been using Townends for both of my flats in Ealing . Robert the Letting Manager has been brilliant for my recent letting service for my Ealing flat. Always keeping me updated and ensuring my queries are answered promptly. Listening to my requirements. I would... Read Full Review

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Having searched high and low ...

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5 Star Review
UserName

By : 'Ishil'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W5

23 Feb 2018
People found this helpful1

Having searched high and low in a particular neighbourhood close to E Broadway, Ed had done well to get the instruction on a flat which was ideal for my wife and I. He worked hard to get our offer agreed and we are pleased with his conduct during the negotiation phase. We found Ed to be honest and... Read Full Review

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Tyana's service was ...

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5 Star Review
UserName

By : 'Amillsa'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : UB5

22 Feb 2018
People found this helpful1

Tyana's service was second to none. I appreciated her patience, professionalism and determination to find me my perfect property. Couldn't have asked for a more enthusiastic agent. Thanks you for making the process as smooth as possible, needless to say i would recommend Tyana to anyone... Read Full Review


Comments on Agent Fees

Good

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We were pleased with the ...

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4 Star Review
UserName

UserName

By : 'K'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5

12 Nov 2017
People found this helpful0

We were pleased with the service we received throughout the process. The team responded to emails promptly and gave clear... Read Full Review

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We instructed Townends Ealing ...

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5 Star Review
UserName

UserName

By : 'Louise'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W5

31 Oct 2017
People found this helpful0

We instructed Townends Ealing to find a tenant for a flat after other agents had not been able to do this. Townends found a suitable professional couple within a matter of days and the letting proceeded smoothly and quickly. The Lettings team headed by Robert McPeake were r trembly helpful and... Read Full Review


Comments on Agent Fees

Their fees were the standard fees that we expected to pay.

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Have worked with Robert for a ...

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5 Star Review
UserName

By : 'Jean'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W5

16 Oct 2017
People found this helpful0

Have worked with Robert for a few years and have always found him to be very positive, honest and professional. Have also had confidence in the type of clients which Townends seek for our properties. Thank you Townends for letting our property once... Read Full Review


Comments on Agent Fees

Good

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We are delighted with the ...

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5 Star Review
UserName

By : 'Rob'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W5

13 Oct 2017
People found this helpful0

We are delighted with the service received from these two agents, professional, courteous and personal. I would be highly likely to recommend the Ealing branch of Townends based on my experience with... Read Full Review


Comments on Agent Fees

Very happy with the agents fees.

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Tyana has been very ...

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5 Star Review
UserName

By : 'LP'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5

4 Oct 2017
People found this helpful1

Tyana has been very supportive through the entire process of searching for and renting the flat, with excellent communication skills and quick replies to our enquiries. Thank... Read Full Review

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Tyana made my experience of ...

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5 Star Review

By : 'Rosalind'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : W13

4 Oct 2017
People found this helpful0

Tyana made my experience of renting a property pleasant, easy and efficient. She was really helpful in taking me to the viewing and resolving reference issues- a true... Read Full Review


Comments on Agent Fees

Townends lettings fees are high, even when a discount was applied. The service from staff at the branch was much better than the experience provided by head office

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I have had the good fortune ...

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5 Star Review
UserName

By : 'Tamara'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13

19 Sept 2017
People found this helpful0

I have had the good fortune to work with Robert at the Towends branch in Ealing for a number of years now. He is not only fair in his dealings, but he is phenomenal at getting the job done. I always feel that I can just hand over to him, in the knowledge that he will come back to me with quality... Read Full Review


Comments on Agent Fees

As I say above, I have always found Robert to be fair and straightforward on the fees front.

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Could not have had a better ...

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5 Star Review
UserName

By : 'Marianne'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5

8 Sept 2017
People found this helpful1

Could not have had a better experience with Tyana. She is an asset to the team. She showed me a variety of properties which all met the requirements I had asked for. She gave me honest and positive advice about my search. She also gave a warm and truthful welcoming every time I went for a viewing... Read Full Review

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Very professional, courteous, ...

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5 Star Review
UserName

UserName

By : 'Rosanna,'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W5

17 Jul 2017
People found this helpful0

Very professional, courteous, helpful and work extremely hard to identify new and suitables tenants. Always welcoming and approachable, and constantly keep me informed of progress which I particularly... Read Full Review


Comments on Agent Fees

acceptable

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I have recently used Townsend ...

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5 Star Review
UserName

UserName

By : 'Mel'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : W5

11 Jul 2017
People found this helpful0

I have recently used Townsend in Ealing Broadway to rent a property through. From start to finish they were fantastic constantly kept me in the loop about how everything was going and nothing seemed too much for them. Robert and Mohamed were brilliant I can't thank them enough they made the whole... Read Full Review


Comments on Agent Fees

They were good

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Tyana was great! Made the ...

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5 Star Review
UserName

By : 'Rita'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5

11 Jul 2017
People found this helpful1

Tyana was great! Made the entire process run smoothly, was very helpful and gave us all the information we... Read Full Review

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Extremely excessive fees with ...

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2 Star Review

By : 'Paul'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W13

4 Jul 2017
People found this helpful0

Extremely excessive fees with no real justification. To charge £25 just to confirm payments were made on time in a reference is exorbitant, and there is then a payment fee added on to... Read Full Review

Comments (0)Was this helpful?:
Very friendly and helpful ...

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4 Star Review
UserName

By : 'Azim'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : W5

13 Jun 2017
People found this helpful0

Very friendly and helpful with finding the property. Helped with the whole process from start to end fantastically. Could not have asked for a better... Read Full Review

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Really helpful before and ...

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5 Star Review

By : 'Richard'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W13

7 Jun 2017
People found this helpful0

Really helpful before and after purchase. Were also very helpful over the stressful final part. Might even have gone with us as we were a better buyer for the seller, rather than take the higher sale price and get stung in the end by a late pull out.... Read Full Review


Comments on Agent Fees

I was a buyer so have no comment on the fees.

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Recently used Townends to ...

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5 Star Review
UserName

By : 'Ealing'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13

18 May 2017
People found this helpful0

Recently used Townends to rent a property in Ealing. I was delighted with the result that was achieved within a short time frame. A special thank you to Robert McPeake for offering a superior quality of service in a timely and professional... Read Full Review


Comments on Agent Fees

Good value for the service that is provided.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/21/2017, 8:59:14 AM by allAgents

Awards won by Stirling Ackroyd, London W5 2NP