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Stepping Stones

2/5, 11 Reviews
45% Recommended

0% letting valuation accuracy

43% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%43.00%£625£1,100
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Address

Stepping Stones
3 - 4 HorsefairBanbury, Oxfordshire
OX16 0AA
01295 275 856

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
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Latest Properties

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1 Star Review

By : 'Elisavet'
Branch : Banbury, 3 - 4 Horsefair
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : OX16

15 Feb 2024
People found this helpful0

I have a viewing for the house and he cancelled after couple of days and the reason is because the house is to small.. before we see the house, so I don't know why he call me back to make an appointment for viewing! Also when he understand we don't speek very good English he is very rude ... Read Full Review

Comments (0)Was this helpful?:
AVOID AT ALL COSTS, ...

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1 Star Review

By : 'Laura'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : OX16

12 Mar 2022
People found this helpful2

AVOID AT ALL COSTS, especially if you're not from the UK. We had a disgusting experience with a male agent (unfortunately I didn't catch his name), who showed us a property to rent in Banbury. Before even showing the house, he asked about our jobs and, when I said that one of the rent ... Read Full Review

Comments (0)Was this helpful?:
Excellent service !!I cannot ...

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5 Star Review
UserName

By : 'Maria'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX16

21 Aug 2021
People found this helpful0

Excellent service !!I cannot thank enough Glen for showing us the house in detail virtually last year.We did rent a 3 bed house for a year ,They were very supportive the whole year stayed in the house .Spot on communications with Laura for arranging viewings while we were in the property for new ... Read Full Review

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I was with this agency for ...

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5 Star Review
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UserName

By : 'Irina'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX15

30 Jul 2021
People found this helpful0

I was with this agency for two years. Excellent fast service, always ready solve problems quickly. Special thanks to Kieran and Glenn!!!! Could recommend to ... Read Full Review

Comments (0)Was this helpful?:
Terrible ...

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1 Star Review
UserName

By : 'Nick'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : OX16

7 Sept 2020
People found this helpful2

Terrible company, absolutely regret going with them. Cheated me out of my deposit and were extremely unhelpful and unrofessional. Highly do not ... Read Full Review

Comments (0)Was this helpful?:
Terrible estate agents... ...

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1 Star Review

By : 'Rebecca'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : No
Postcode : OX16

28 Jun 2020
People found this helpful1

Terrible estate agents... AVOID AT ALL COSTS!! No matter how much you like the property it is not worth renting from them. They are very unprofessional. The owners are terrible people. They do not care about their tenants at all, they just look after the landlords. They rented us a property in a ... Read Full Review

Comments (0)Was this helpful?:
Worst estate agents!!! Would ...

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1 Star Review

By : 'Betty'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : UB10

24 Jul 2019
People found this helpful0

Worst estate agents!!! Would not recommend to anyone!!!! They do not look after tenants and there health and Safety is a joke!!!!! Leaving children in a mouldy house, with the ceiling falling down, stairs that are broken and damp is disgusting and you should be ashamed to call yourself ... Read Full Review

Comments (0)Was this helpful?:
I cannot over state how ...

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1 Star Review

By : 'DanB'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX16

19 Oct 2017
People found this helpful5

I cannot over state how appalling their "service" was. I had rented a 2 bed flat in Peoples Place for 3 years when the then landlord sold the property to another property investor. When the new landlord took over they appointed Stepping Stones to "manage" the property. From ... Read Full Review


Comments on Agent Fees

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Comments (0)Was this helpful?:
I have rented a property from ...

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4 Star Review

By : 'Liz'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : OX26

1 Oct 2017
People found this helpful0

I have rented a property from Stepping Stones Banbury for over 4 years. They were always very helpful, professional and prompt in actioning any issues I've reported them in regards to the property. I can personally highly recommend ... Read Full Review

Comments (0)Was this helpful?:
Cannot overstate how poor ...

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1 Star Review

By : 'Jack'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OX16

20 Nov 2016
People found this helpful1

Cannot overstate how poor they have been on the two flats I have rented from them. Both times have had to take them to court to get my money back. Avoid at all ... Read Full Review

Comments (1)Was this helpful?:

By : Manager

12 Sept 2017

I am sorry if you were not happy with the service you received from Stepping Stones. I have looked back through our records and I have a record of you at two of our properties. I see that there were...


I am a prospective tenant and ...

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1 Star Review

By : 'Tenant'
Branch : Banbury, 3 - 4 Horsefair
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £875
Would you recommend ? : No
Postcode : OX26

2 Jul 2014
People found this helpful2

I am a prospective tenant and I had booked a viewing on a Tue at 18.00pm to see a property in Bicester.I called the same morning to confirm the appt which was fine and later the same day at 16.50 pm I received a call from the agency asking me again to confirm the appt which I did again! I left ... Read Full Review


What agent could do to change your mind?

Already mentioned in the review.

Comments (1)Was this helpful?:

By : Manager

10 Jul 2014

I am sorry about this but all properties have to be let on a first come first served basis. We contacted you to ensure that you were attending the appointment but the viewer just prior to you placed...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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