Simmons & Sons was first established in 1802 and since then we have grown in expertise to provide knowledge and give professional advice on Residential Sales and Lettings, Commercial property, Development, New Homes and Rural and Agricultural property within a wide radius of Berkshire, Buckinghamshire, Hampshire a
nd Oxfordshire.
As members of both ARLA Propertymark and NAEA Propertymark we follow strict guidelines both to protect our Clients and to encourage and maintain the highest industry standards.
We are also a member of both RICS (the Royal Institution of Chartered Surveyors) and CAAV (the Central Association of Agricultural Valuers) and our Rural and Commercial departments can provide professional advice and expertise on issues affecting the value - from tenancy matters to the sale and purchase of real estate.
By : 'D' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £1050 Would you recommend ? : No Postcode : RG27
3 Oct 2020
People found this helpful2
Pathetic. Viewed a property and agent has not come back to me after 1 week. Extremely rude. Will not do business with them. Absolute waste of... Read Full Review
apologies for the misunderstanding, my colleague is emailing you...
Avoid at all ...
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1 Star Review
Rebecca
By : 'Bridget' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : RG23
12 Jun 2019
People found this helpful3
We have sadly used the letting team for 5 years and I can't work out if its incompetence or laziness (or perhaps a heady combination of the two) that, despite a "managed service" meant that they didn't ensure contracts were renewed annually, they didn't... Read Full Review
Comments on Agent Fees
It was money down the drain in my experience. They didn\'t earn it.
Services : Letting( As a Owner )Date: 11th Jun 2019
We have sadly used the letting team for 5 years and I can't work out if its incompetence or laziness (or perhaps a heady combination of the two) that, despite a "managed service" meant that they didn't ensure contracts were renewed annually, they didn't inform me that it had rolled into a different contract and when I served the two months' notice they informed me was due, they then accepted a lesser notice from the tenants. This cost me one months loss of rent. The tenants broke numerous clauses of the contract, left the house in a poor state, the case went to TDS (which is a farce and doesn't protect the landlord) and they have not supported any of this. Their contract isn't worth the paper it's written on. Do yourself a favour and get a proper letting agent. Avoid these at all costs.
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The Landlord received a market rent for a continuous period of 5 years until the Landlord sought possession by serving 2 months notice. The tenant subsequently served 1 months notice.
There was a...
rent ...
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1 Star Review
By : 'Paul' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : RG26
19 Apr 2019
People found this helpful2
do not touch them, we rented through them and all fine till you try to get your deposit back, we left house professionally cleaned but they still took money of for all sorts, even 40 quid as we did not sweep the paths outside. do not use them as you will not get anything... Read Full Review
Services : Letting( As a Tenant )Date: 18th Apr 2019
do not touch them, we rented through them and all fine till you try to get your deposit back, we left house professionally cleaned but they still took money of for all sorts, even 40 quid as we did not sweep the paths outside. do not use them as you will not get anything back.
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We are disappointed to hear Pauls comments as the tenancy had continued agreeably for all parties for over 3 years. It is unfortunate that the terms of the tenancy were not adhered to; particularly...
Dreadful, absolutely ...
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1 Star Review
Wendy
By : 'Experienced' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : RG25
4 Feb 2019
People found this helpful4
This agent behaves as if they don't care whether you rent one of their listed properties or not. Terse, unhelpful, self-indulgent. They treat renters as if they are the lowest of the low, despite the fact we are paying their salaries, not the landlords. Landlord listings with no tenants... Read Full Review
Comments on Agent Fees
Not worth a fraction of their fees.
The principle of insisting on a non-refundable fee before they will even start to process the contract is just a shabby way of holding tenants to ransom.
Experienced landlord and renter. said about Simmons & Sons
Services : Letting( As a Tenant )Date: 4th Feb 2019
This agent behaves as if they don't care whether you rent one of their listed properties or not. Terse, unhelpful, self-indulgent. They treat renters as if they are the lowest of the low, despite the fact we are paying their salaries, not the landlords. Landlord listings with no tenants isn't going to pay their wages! Given that, you'd think they would act as an honest intermediary to facilitate a deal, instead of which it is 100% "I am only acting for the landlord". Then they demand non-refundable fees and give out a "standard" shorthold tenancy agreement with illegal, unenforceable clauses in it, such as "the landlord or their agent may, upon 24hrs given notice, enter the premises for the purposes of inspection." NO! Without the express given consent of the tenant, you MAY NOT enter the premises, regardless of whether you give them 24hrs notice or a week's notice! This agent brings shame on what is already on the lowest rung of any occupation (I hesitate to describe it as a 'profession' as there is nothing professional about how most poorly educated and ill-informed estate agents conduct themselves). Less than 'one star' service.
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Awful ...
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1 Star Review
Helen
By : 'Neil' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : RG24
7 Aug 2018
People found this helpful5
If I could give zero stars I would. We had a similar experience to another gentleman who has reviewed Simmons and Sons in Basingstoke as a letting agent on Google.
On leaving the property we had cleaned it to a high standard and had the carpets professionally cleaned. Apparently a small amount of ... Read Full Review
Comments on Agent Fees
Ridiculous, £75 for renewal of tenancy, which is an annual fee. What is this actually for?
Services : Letting( As a Tenant )Date: 6th Aug 2018
If I could give zero stars I would. We had a similar experience to another gentleman who has reviewed Simmons and Sons in Basingstoke as a letting agent on Google.
On leaving the property we had cleaned it to a high standard and had the carpets professionally cleaned. Apparently a small amount of "dust" is enough to send us an invoice for £146, of which the specified costs were "shopping" and "lightbulbs" - ironically not detailing any cleaning requirements. On challenging this we were told negotiation is not possible. As the other reviewer specified, we also found the property unclean on check in, so whoever they use for cleaning charges a lot of money for very little action clearly.
This would turn out to just be the tip of the iceberg. A blind slat, which had a crack in it prior to us moving in, which funnily enough was not picked up at check-in, is apparently our cost to replace. This is despite the blind looking like it had been in situ since the property was built and any other reasonable agent could see that.
I have dealt with other letting agents who were perfectly reasonable and willing to negotiate. In summary, we would recommend not being a tennant under this agent at all costs.
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Further to your review posted. We take comments seriously and have looked into the matter in detail and report as follows:-
We dispute your statement regarding the fact you were charged for dust"...
Incompetant ...
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1 Star Review
Marylyn
By : 'Chocoflaps' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : RG26
23 Mar 2018
People found this helpful4
Had a booking for a viewing on Saturday morning, then found online that the property was sold stc. The agent did not call me, and when I called the office, I was told there was no record of a booking for the viewing, and that they couldn't let us see it anymore because an offer was accepted.... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 23rd Mar 2018
Had a booking for a viewing on Saturday morning, then found online that the property was sold stc. The agent did not call me, and when I called the office, I was told there was no record of a booking for the viewing, and that they couldn't let us see it anymore because an offer was accepted. Very disappointed in the service and we've literally lost out on our dream home thanks to the incompetence of these agents.
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You have been warned. There ...
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1 Star Review
By : 'Howareyoutrading?' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £1250 Would you recommend ? : No Postcode : RG26
11 Oct 2016
People found this helpful12
You have been warned. There seems to be something wrong with this firm; rude, unprofessional and I can't really grasp how or why people keep using them. Lied, caught them out, they got aggressive when I politely pointed out the issue. Not the way to keep a customer.
Odd, I'd recommend going... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 10th Oct 2016
You have been warned. There seems to be something wrong with this firm; rude, unprofessional and I can't really grasp how or why people keep using them. Lied, caught them out, they got aggressive when I politely pointed out the issue. Not the way to keep a customer.
Odd, I'd recommend going elsewhere.
Looking online, there seems to be a lot of conflicting reviews, do they write there own positive reviews on here? Seems to be a lot of criticism followed by a sudden rash of unimaginative 5 star gushing reviews that all look similar.
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I was seeking a studio to ...
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1 Star Review
By : 'DPL88' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £750 Would you recommend ? : No Postcode : RG7
23 Mar 2016
People found this helpful8
I was seeking a studio to rent and showed my interest in an immaculate offering by this agent. I received a quotation which included a total of �401 in fees, which is among the highest I have seen. But the real deal breaker was the �500 deposit, which would not be returned in the event of ... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 23rd Mar 2016
I was seeking a studio to rent and showed my interest in an immaculate offering by this agent. I received a quotation which included a total of �401 in fees, which is among the highest I have seen. But the real deal breaker was the �500 deposit, which would not be returned in the event of an unsuccessful referencing process.
I sent a very pleasant email, but which expressed my concerns regarding the deposit and was informed that they would not under any circumstance change their terms. I was assured (verbally) that the referencing process was no big deal. I responded by asking whether any person had ever lost their full �500 from an unsuccessful bid. To which the agent admitted it has indeed occurred. Criminal. Stay away.
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I am sorry you were not happy with the response you received. However, you may have misunderstood our tenant referencing process and the fees involved. I would be happy to discuss this with you and...
Terrible services-especially ...
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1 Star Review
By : 'k' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : No Postcode : RG24
2 Nov 2014
People found this helpful10
Terrible services-especially if you are a tenant you are treated like a dirt especcialy if you have any issues with property. When it comes to realising deposit you can ve sure they will rip you off because you actually were using that... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Nov 2014
Terrible services-especially if you are a tenant you are treated like a dirt especcialy if you have any issues with property. When it comes to realising deposit you can ve sure they will rip you off because you actually were using that house....
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Absolutely DISGRACEFUL ...
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1 Star Review
Wendy
By : 'Friggin'' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : RG7
27 Sept 2013
People found this helpful13
Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys... Read Full Review
What agent could do to change your mind?
They should close down all branches and never trade again.
Im outraged by their disgraceful attitude!
Services : Letting( As a Tenant )Date: 27th Sep 2013
Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys blocked up and us not told about it, unwilling to fix a few fallen down fence panels, overgrown jungle of a garden and no gardening tools left to maintain 1/2 acre garden. Excuse after excuse 'the previous tenants didnt have a problem with this'. Left without heating because of poor communication between Simmons & Sons and their suppliers, now not willing to refund us the rent for those 8 days during snow fall! So many problems, but all met with an excuse as to why it wasnt going to be dealt with. Now WE have to pay out of our deposit for general wear and tear to carpet ...
Im appalled at how this agency operates. So rude, thick and stupid! Not one cares for the customer, not one helps out, and all disregard any information you give to them!
NEVER EVER EVER USE SIMMONS AND SONS !!
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Absolutely DISGRACEFUL ...
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1 Star Review
Wendy
By : 'Frxxxn'' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : RG7
27 Sept 2013
People found this helpful5
Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS.
Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys... Read Full Review
What agent could do to change your mind?
They should close down all branches and never trade again.
Im outraged by their disgraceful attitude!
Services : Letting( As a Tenant )Date: 27th Sep 2013
Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys blocked up and us not told about it, unwilling to fix a few fallen down fence panels, overgrown jungle of a garden and no gardening tools left to maintain 1/2 acre garden. Excuse after excuse 'the previous tenants didnt have a problem with this'. Left without heating because of poor communication between Simmons & Sons and their suppliers, now not willing to refund us the rent for those 8 days during snow fall! So many problems, but all met with an excuse as to why it wasnt going to be dealt with. Now WE have to pay out of our deposit for general wear and tear to carpet ...
Im appalled at how this agency operates. So rude, thick and stupid! Not one cares for the customer, not one helps out, and all disregard any information you give to them!
NEVER EVER EVER USE SIMMONS AND SONS !!
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3 years ago we sold my late ...
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5 Star Review
Dean
Pat
By : 'Petra' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : RG21
9 Apr 2013
People found this helpful1
3 years ago we sold my late mothers flat through Simmonds. Dean was very professional and thoughtful and found a buyer in a very short time.
In one of our chats we mentioned, that we are interested in buying a bungalow in the near future.
We where more then surprised when Dean phoned us three... Read Full Review
3 years ago we sold my late mothers flat through Simmonds. Dean was very professional and thoughtful and found a buyer in a very short time. In one of our chats we mentioned, that we are interested in buying a bungalow in the near future. We where more then surprised when Dean phoned us three month later and showed us the perfect propery for our needs. Dean and Pat went out of they way to make the whole prociture as easy and quick as possible and we can't thank them enough for all their help. Simmond also found the perfect tennand for our old hous! We would reccoment Simmonds to anyone, We have not met a more caring and passionate company.
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Dean and Pat,
I Found they ...
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4 Star Review
Dean
Pat
By : 'Mr' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : RG22
25 Jan 2013
People found this helpful1
Dean and Pat,
I Found they where very help full, in my purcase of a property, which was a awkard sale due to sellers... Read Full Review
Dean and Pat, I Found they where very help full, in my purcase of a property, which was a awkard sale due to sellers circumstances.
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Dean Pearce valued my late ...
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5 Star Review
Dean
Pat
By : 'Mrs' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RG24
25 Jan 2013
People found this helpful1
Dean Pearce valued my late mother's property some years ago and she told me that when the time eventually came to sell she would like Simmons to deal with it because she trusted 'that nice young man'. Sadly the time came and I contacted 'that nice young man' who clearly remembered my late... Read Full Review
Services : Sales( As a Vendor )Date: 25th Jan 2013
Dean Pearce valued my late mother's property some years ago and she told me that when the time eventually came to sell she would like Simmons to deal with it because she trusted 'that nice young man'. Sadly the time came and I contacted 'that nice young man' who clearly remembered my late mother and the conversations they had had on meeting. Dean, together with Pat who dealt with the sale and became my main contact, gave honest and sensible advice at all times. The sale was dealt with very efficiently but also with compassion, understanding and respect for my late mother. I felt that I could ring Pat at any time of day, with any question however small, and she would give me her undivided attention and the benefit of her expertise. Problems were incurred by selling an empty property at the height of a spell of freezing weather but these were dealt with calmly and efficiently and with tremendous moral support from the whole office team. Between them they spent many hours at the property on my behalf and David Lawrence must also be remembered in this respect for his kindness and help. My mother's appraisal was correct and I trusted them all to do the best they could. The property was sold at a very realistic price and Dean, you hoped that you had 'done Mum proud'. Yes, you all did and thank you. I would have no hesitation in recommending your branch to any one.
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I recently sold my late ...
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5 Star Review
Pat
Dean
By : 'Nikki' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RG24
24 Jan 2013
People found this helpful1
I recently sold my late mother's house through Simmons & Sons. My main contact was Pat Richardson and I cannot rate her work highly enough. Without fail, Pat was professional, sensitive and extremely efficient. Pat is very knowledgeable and I was never in any doubt that the advice she gave... Read Full Review
Services : Sales( As a Vendor )Date: 24th Jan 2013
I recently sold my late mother's house through Simmons & Sons. My main contact was Pat Richardson and I cannot rate her work highly enough. Without fail, Pat was professional, sensitive and extremely efficient. Pat is very knowledgeable and I was never in any doubt that the advice she gave me was accurate and in my best interests. Issues and queries were dealt with promptly, and the whole process from valuation and marketing to completing the sale was carried out with calm efficiency. The property was marketed at a sensible price and I was happy with the outcome of the sale. Although Pat was my primary contact, Dean Pearce was also involved during the sale and he was also very quick to respond to queries and was always informative and helpful. I would not hesitate to recommend this branch of Simmons & Sons, they really were excellent.
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I used Basingstoke Simmons to ...
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5 Star Review
Dean
Pat
By : 'Jane,' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RG24
22 Jan 2013
People found this helpful1
I used Basingstoke Simmons to sell my late mother's house in the weeks after her sad death. Both Dean and Pat were extremely sensitive and understanding of my feelings, yet still managed to be thoroughly efficient and professional behind the scenes, selling the house for me at a realistic but not... Read Full Review
Services : Sales( As a Vendor )Date: 22nd Jan 2013
I used Basingstoke Simmons to sell my late mother's house in the weeks after her sad death. Both Dean and Pat were extremely sensitive and understanding of my feelings, yet still managed to be thoroughly efficient and professional behind the scenes, selling the house for me at a realistic but not too low price in just 3 weeks and progressing it to completion with the minimum of fuss. They are a well established and highly thought of agency in our area, and I would not hesitate to recommend them.
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Both Dean and Pat were very ...
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5 Star Review
Dean
Pat
By : 'JH' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RG22
18 Jan 2013
People found this helpful1
Both Dean and Pat were very helpful throughout the whole selling process. Providing useful and honest feedback and communicating with me on a regular basis, keeping me informed of what was going on. When the original buyer fell through, they were proactive in finding a new buyer and once the... Read Full Review
Services : Sales( As a Vendor )Date: 18th Jan 2013
Both Dean and Pat were very helpful throughout the whole selling process. Providing useful and honest feedback and communicating with me on a regular basis, keeping me informed of what was going on. When the original buyer fell through, they were proactive in finding a new buyer and once the price was agreed, everything went through extrremely quickly. I would use them again.
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Having dealt mainly with Pat ...
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5 Star Review
Pat
By : 'Sheila' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RG22
16 Jan 2013
People found this helpful0
Having dealt mainly with Pat Richardson, I would recommend these people to anyone. They are intelligent, customer aware, market aware. If you listen to them and let yourself be advised by them, they get realistic results, in realistic time scales, with the least amount of stress on your part. What... Read Full Review
Services : Sales( As a Vendor )Date: 16th Jan 2013
Having dealt mainly with Pat Richardson, I would recommend these people to anyone. They are intelligent, customer aware, market aware. If you listen to them and let yourself be advised by them, they get realistic results, in realistic time scales, with the least amount of stress on your part. What more could you ask for?
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Dean and the team provided a ...
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5 Star Review
Dean
By : 'Deaders' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RG7
12 Jan 2013
People found this helpful1
Dean and the team provided a very professional service in the sale of our house. Dean explained the process and local market situation thoroughly - he took the time to understand our wishes and needs. He ensured that he absorbed everything about the property, from its history to its features. ... Read Full Review
Services : Sales( As a Vendor )Date: 12th Jan 2013
Dean and the team provided a very professional service in the sale of our house. Dean explained the process and local market situation thoroughly - he took the time to understand our wishes and needs. He ensured that he absorbed everything about the property, from its history to its features. Having made a thorough survey of the surrounding area, he ensured our property was priced accurately and appropriately. The viewings were attended by Dean (or his team) who ensured that the customer had all the information they needed to make a decision. All questions raised by the customer were answered and the customer was allowed to peruse the property unheeded. Our property sold within 6 weeks: all in all a fantastic service. We would definitely recommend.
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The agent was very very good. ...
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5 Star Review
Pat
By : 'Lisa' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RG22
4 Jan 2013
People found this helpful0
The agent was very very good. I found them friendly and very helpful.
They kept me informed all the way off any viewing and I received very good feedback.
I would recommend them and would use them... Read Full Review
The agent was very very good. I found them friendly and very helpful. They kept me informed all the way off any viewing and I received very good feedback. I would recommend them and would use them again.
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Complaints Procedure
For information on Simmons & Sons complaints procedure please call T: 01491 571111
Last updated at 10/18/2022, 7:48:09 AM by allAgents
Awards won by Simmons & Sons, Basingstoke RG21 7NW