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Basingstoke, RG21

2.9/5, 27 Reviews
48% Recommended

0% sales valuation accuracy

33% letting valuation accuracy

13% sales fee satisfaction

13% letting fee satisfaction

Contact Us
Simmons & Sons was first established in 1802 and since then we have grown in expertise to provide knowledge and give professional advice on Residential Sales and Lettings, Commercial property, Development, New Homes and Rural and Agricultural property within a wide radius of Berkshire, Buckinghamshire, Hampshire a
nd Oxfordshire. As members of both ARLA Propertymark and NAEA Propertymark we follow strict guidelines both to protect our Clients and to encourage and maintain the highest industry standards. We are also a member of both RICS (the Royal Institution of Chartered Surveyors) and CAAV (the Central Association of Agricultural Valuers) and our Rural and Commercial departments can provide professional advice and expertise on issues affecting the value - from tenancy matters to the sale and purchase of real estate.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0.00%13%£0£0
Lettings33%13%£650£1,250
Areas covered
  • RG21
Address

Simmons & Sons
12 Wote StreetBasingstoke, Hampshire
RG21 7NW
01256 840077

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Simmons & Sons Branches (View All 4)
Pathetic waste of ...

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1 Star Review
UserName

Julie

By : 'D'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : RG27

3 Oct 2020
People found this helpful2

Pathetic. Viewed a property and agent has not come back to me after 1 week. Extremely rude. Will not do business with them. Absolute waste of... Read Full Review

Comments (1)
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By : Linda

5 Oct 2020

apologies for the misunderstanding, my colleague is emailing you...

Avoid at all ...

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1 Star Review
UserName

Rebecca

By : 'Bridget'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : RG23

12 Jun 2019
People found this helpful3

We have sadly used the letting team for 5 years and I can't work out if its incompetence or laziness (or perhaps a heady combination of the two) that, despite a "managed service" meant that they didn't ensure contracts were renewed annually, they didn't... Read Full Review


Comments on Agent Fees

It was money down the drain in my experience. They didn\'t earn it.

Comments (2)
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By : Linda Thorne

13 Jun 2019

The Landlord received a market rent for a continuous period of 5 years until the Landlord sought possession by serving 2 months notice. The tenant subsequently served 1 months notice. There was a...

rent ...

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1 Star Review

By : 'Paul'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG26

19 Apr 2019
People found this helpful2

do not touch them, we rented through them and all fine till you try to get your deposit back, we left house professionally cleaned but they still took money of for all sorts, even 40 quid as we did not sweep the paths outside. do not use them as you will not get anything... Read Full Review

Comments (2)
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By : Basingstoke Lettings

24 Apr 2019

We are disappointed to hear Pauls comments as the tenancy had continued agreeably for all parties for over 3 years. It is unfortunate that the terms of the tenancy were not adhered to; particularly...

Dreadful, absolutely ...

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1 Star Review
UserName

Wendy

By : 'Experienced'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG25

4 Feb 2019
People found this helpful4

This agent behaves as if they don't care whether you rent one of their listed properties or not. Terse, unhelpful, self-indulgent. They treat renters as if they are the lowest of the low, despite the fact we are paying their salaries, not the landlords. Landlord listings with no tenants... Read Full Review


Comments on Agent Fees

Not worth a fraction of their fees. The principle of insisting on a non-refundable fee before they will even start to process the contract is just a shabby way of holding tenants to ransom.

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Awful ...

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1 Star Review
UserName

Helen

By : 'Neil'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG24

7 Aug 2018
People found this helpful5

If I could give zero stars I would. We had a similar experience to another gentleman who has reviewed Simmons and Sons in Basingstoke as a letting agent on Google. On leaving the property we had cleaned it to a high standard and had the carpets professionally cleaned. Apparently a small amount of ... Read Full Review


Comments on Agent Fees

Ridiculous, £75 for renewal of tenancy, which is an annual fee. What is this actually for?

Comments (1)
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By : Wendy

8 Aug 2018

Further to your review posted. We take comments seriously and have looked into the matter in detail and report as follows:- We dispute your statement regarding the fact you were charged for dust"...

Incompetant ...

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1 Star Review
UserName

Marylyn

By : 'Chocoflaps'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG26

23 Mar 2018
People found this helpful4

Had a booking for a viewing on Saturday morning, then found online that the property was sold stc. The agent did not call me, and when I called the office, I was told there was no record of a booking for the viewing, and that they couldn't let us see it anymore because an offer was accepted.... Read Full Review

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You have been warned. There ...

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1 Star Review

By : 'Howareyoutrading?'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : RG26

11 Oct 2016
People found this helpful12

You have been warned. There seems to be something wrong with this firm; rude, unprofessional and I can't really grasp how or why people keep using them. Lied, caught them out, they got aggressive when I politely pointed out the issue. Not the way to keep a customer. Odd, I'd recommend going... Read Full Review

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I was seeking a studio to ...

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1 Star Review

By : 'DPL88'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : RG7

23 Mar 2016
People found this helpful8

I was seeking a studio to rent and showed my interest in an immaculate offering by this agent. I received a quotation which included a total of �401 in fees, which is among the highest I have seen. But the real deal breaker was the �500 deposit, which would not be returned in the event of ... Read Full Review


What agent could do to change your mind?

High (bad)


Comments on Agent Fees

High (bad)

Comments (1)
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By : Wendy Smith

30 Mar 2016

I am sorry you were not happy with the response you received. However, you may have misunderstood our tenant referencing process and the fees involved. I would be happy to discuss this with you and...

Terrible services-especially ...

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1 Star Review

By : 'k'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : RG24

2 Nov 2014
People found this helpful10

Terrible services-especially if you are a tenant you are treated like a dirt especcialy if you have any issues with property. When it comes to realising deposit you can ve sure they will rip you off because you actually were using that... Read Full Review


What agent could do to change your mind?

Nothing

Comments (0)
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Absolutely DISGRACEFUL ...

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1 Star Review
UserName

Wendy

By : 'Friggin''
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG7

27 Sept 2013
People found this helpful13

Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys... Read Full Review


What agent could do to change your mind?

They should close down all branches and never trade again. Im outraged by their disgraceful attitude!

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Absolutely DISGRACEFUL ...

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1 Star Review
UserName

Wendy

By : 'Frxxxn''
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG7

27 Sept 2013
People found this helpful5

Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys... Read Full Review


What agent could do to change your mind?

They should close down all branches and never trade again. Im outraged by their disgraceful attitude!

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3 years ago we sold my late ...

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5 Star Review
UserName

Dean

UserName

Pat

By : 'Petra'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG21

9 Apr 2013
People found this helpful1

3 years ago we sold my late mothers flat through Simmonds. Dean was very professional and thoughtful and found a buyer in a very short time. In one of our chats we mentioned, that we are interested in buying a bungalow in the near future. We where more then surprised when Dean phoned us three... Read Full Review

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Dean and Pat, I Found they ...

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4 Star Review
UserName

Dean

UserName

Pat

By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG22

25 Jan 2013
People found this helpful1

Dean and Pat, I Found they where very help full, in my purcase of a property, which was a awkard sale due to sellers... Read Full Review

Comments (0)
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Dean Pearce valued my late ...

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5 Star Review
UserName

Dean

UserName

Pat

By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG24

25 Jan 2013
People found this helpful1

Dean Pearce valued my late mother's property some years ago and she told me that when the time eventually came to sell she would like Simmons to deal with it because she trusted 'that nice young man'. Sadly the time came and I contacted 'that nice young man' who clearly remembered my late... Read Full Review

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I recently sold my late ...

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5 Star Review
UserName

Pat

UserName

Dean

By : 'Nikki'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG24

24 Jan 2013
People found this helpful1

I recently sold my late mother's house through Simmons & Sons. My main contact was Pat Richardson and I cannot rate her work highly enough. Without fail, Pat was professional, sensitive and extremely efficient. Pat is very knowledgeable and I was never in any doubt that the advice she gave... Read Full Review

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I used Basingstoke Simmons to ...

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5 Star Review
UserName

Dean

UserName

Pat

By : 'Jane,'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG24

22 Jan 2013
People found this helpful1

I used Basingstoke Simmons to sell my late mother's house in the weeks after her sad death. Both Dean and Pat were extremely sensitive and understanding of my feelings, yet still managed to be thoroughly efficient and professional behind the scenes, selling the house for me at a realistic but not... Read Full Review

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Both Dean and Pat were very ...

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5 Star Review
UserName

Dean

UserName

Pat

By : 'JH'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG22

18 Jan 2013
People found this helpful1

Both Dean and Pat were very helpful throughout the whole selling process. Providing useful and honest feedback and communicating with me on a regular basis, keeping me informed of what was going on. When the original buyer fell through, they were proactive in finding a new buyer and once the... Read Full Review

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Having dealt mainly with Pat ...

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5 Star Review
UserName

Pat

By : 'Sheila'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG22

16 Jan 2013
People found this helpful0

Having dealt mainly with Pat Richardson, I would recommend these people to anyone. They are intelligent, customer aware, market aware. If you listen to them and let yourself be advised by them, they get realistic results, in realistic time scales, with the least amount of stress on your part. What... Read Full Review

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Dean and the team provided a ...

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5 Star Review
UserName

Dean

By : 'Deaders'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG7

12 Jan 2013
People found this helpful1

Dean and the team provided a very professional service in the sale of our house. Dean explained the process and local market situation thoroughly - he took the time to understand our wishes and needs. He ensured that he absorbed everything about the property, from its history to its features. ... Read Full Review

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The agent was very very good. ...

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5 Star Review
UserName

Pat

By : 'Lisa'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG22

4 Jan 2013
People found this helpful0

The agent was very very good. I found them friendly and very helpful. They kept me informed all the way off any viewing and I received very good feedback. I would recommend them and would use them... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

For information on Simmons & Sons complaints procedure please call T: 01491 571111

Last updated at 10/18/2022, 7:48:09 AM by allAgents

Awards won by Simmons & Sons, Basingstoke RG21 7NW

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